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Chapter 15: Administering the Avaya
Operators use the Avaya Operator Console to manage conferences. The Avaya Operator
Console consists of an intuitive graphic user interface which displays the real time status of
conferences and conferees. Using the Operator Console, Operators can manipulate conferees
and control conferences by performing actions such as intercepting, muting, roaming, and so
on. The features and functions of the Operator Console are described in the Avaya CS7000
Operator Guide for Version 9.4.
There are several administrative tasks associated with the Operator Console. Among them are:
Configuring Log on Types
●
Disconnecting a Remote Operator Line
●
Enabling the Display of a Substitute CLI for Operator Originated Calls
●
Configuring Multiple Operator Consoles on one Workstation
●
Customizing the Operator Console Title Bar
●
Configuring Hoot and Holler Groups
●
Customizing Operator Icons
●
Configuring Log on Types
In the Avaya CS7000 Operator Console, there are two log on types. Operators can log on as
System Owners or as Wholesalers.
A Wholesaler is the owner of a company or companies. Wholesalers can create...
Companies
●
Clients
●
Resellers
●
Conferences
●
...on the Web, but cannot access data related to companies or clients owned by other
wholesalers.
For more information on Wholesalers, see
System Owners can view all conferences. Wholesalers can view their own conferences.
CS7000 System Administrator Guide for Release 9.4
Operator Console
Managing Wholesalers
on page 74.
January 2006
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