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Avaya CS 1000E Upgrade Procedures

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Communication Server 1000E
Upgrade
Hardware Upgrade Procedures
Avaya Communication Server 1000
Release 7.5
Document Status: Standard
Document Number: NN43041-464
Document Version: 05.04
Date: December 2011

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Summary of Contents for Avaya CS 1000E

  • Page 1 Communication Server 1000E Upgrade Hardware Upgrade Procedures Avaya Communication Server 1000 Release 7.5 Document Status: Standard Document Number: NN43041-464 Document Version: 05.04 Date: December 2011...
  • Page 2 Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

  • Page 3: Table Of Contents

    Getting help from a distributor or reseller ..... . . Getting technical support from the Avaya Web site ....
  • Page 4 Page 4 of 226 Contents Estimating installation time ....... . . Administration tools .
  • Page 5 Site details ..........Avaya Communication Server 1000E Upgrade...
  • Page 6 Page 6 of 226 Contents Upgrade details ......... . . Pre-upgrade checklists .
  • Page 7 Performing a data dump ......116 Procedure 12 Checking that Call Server 0 is active ....122 Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 8 Page 8 of 226 Procedure 13 Splitting the Call Servers ......123 Procedure 14 Removing the Call Server 1 CP PII Processor and Drive Carrier Card .
  • Page 9 Connecting a Dell COTS server ....190 Procedure 31 Upgrading the CP PM BIOS ..... . 193 Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 10 Page 10 of 226 NN43041-464 Standard 05.04 December 2011...

  • Page 11: New In This Release

    Standard 05.02. This document is up-issued to provide information about supported memory sticks. November 2010 Standard 05.01. This document is issued to support Avaya Communication Server Release 7.5. May 2011 Standard 04.04. This document is up-issued to provide information about supported memory sticks.
  • Page 12 Standard 04.03. This document is up-issued to remove references to the CP PM to CP MG upgrade. June 2010 Standard 04.02. This document is upissued to update the CS 1000E task flow graphic, to include CP PM version 2, and to include CP PM to CP MG upgrade content.

  • Page 13: Procedure

    Option 11C Cabinet (TDM) to Communication Server 1000E Upgrade Procedures (NN43041-464) • Option 11C Chassis (TDM) to Communication Server 1000E Upgrade Procedures (NN43041-465) • Communication Server 1000M Cabinet to Communication Server 1000E Upgrade Procedures (NN43041-466) Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 14 Page 14 of 226 New in this release • Communication Server 1000M Chassis to Communication Server 1000E Upgrade Procedures (NN43041-467) • Communication Server 1000S to Communication Server 1000E Upgrade Procedures (NN43041-470) For Release 5.5, software upgrade information is covered in Communication Server 1000E Software Upgrades (NN43041-458).
  • Page 15 Option 11C and 11C Mini: Upgrade Procedures Guide (553-3021-250) (Content from Option 11C and 11C Mini: Upgrade Procedures Guide (553-3021-250) also appears in Communication Server 1000M and Meridian 1: Small System Maintenance (NN43011-700).) Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 16 Page 16 of 226 New in this release NN43041-464 Standard 05.04 December 2011...

  • Page 17: System Information

    Avaya Communication Server 1000E Hardware Upgrade Procedures (NN43041-464) describes the process required to upgrade the hardware for an existing Option 11C or Avaya Communication Server 1000 system to an Avaya Communication Server 1000E Release 7.5 system. This guide does not describe how to add equipment (such as additional cabinets or line cards) to the system.

  • Page 18: Intended Audience

    This document is intended for individuals who upgrade and expand existing CS 1000 systems. Conventions In this document, the CS 1000E system is referred to generically as system. The following systems are referred to generically as Small system: • Meridian 1 Option 11C Cabinet •...

  • Page 19: Procedure

    (see note) yes (see note) MG XPEC COTS1 COTS2 Note: The CP MG card functions as the Co-res CS and SS, and the Gateway Controller while occupying Slot 0 in a Media Gateway. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 20: Related Information

    Avaya Communication Server 1000E Overview (NN43041-110) • Avaya Communication Server 1000E Planning and Engineering (NN43041-220) • Avaya Communication Server 1000E Installation and Commissioning (NN43041-310) • Avaya Communication Server 1000E Software Upgrades (NN43041-458) To access Avaya documentation online, go to www.avaya.com/support. NN43041-464 Standard 05.04 December 2011...

  • Page 21: Customer Service

    Page 21 of 226 Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to www.avaya.com or go to one of the pages listed in the following sections. Navigation •...

  • Page 22: Getting Technical Support From The Avaya Web Site

    Page 22 of 226 Customer service Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www.avaya.com/ support. NN43041-464 Standard 05.04...

  • Page 23: Overview

    Campus Redundancy (High Availability) Package Support ..Introduction This guide describes how to perform a hardware upgrade from • an existing small system to an Avaya Communication Server 1000E system • a Call Processor Pentium II (CP PII) platform to a Call Processor...

  • Page 24: Communication Server 1000 Task Flow

    • a CP PIV or CP PM platform to a Common Processor Media Gateway (CP MG) platform. The basic steps to upgrade hardware from a previous release to Avaya Communication Server 1000 Release 7.5 requires the following components: • Supported Avaya CS 1000 Release 7.5 Call Server hardware.

  • Page 25: Procedure

    Overview Page 25 of 226 Figure 1 CS 1000E task flow Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 26: References In Preparation For An Upgrade

    Intel EP80579 1.2 Ghz integrated processor, a Media Gateway controller, and non-removable Digital Signal Processor (DSP) resources into a single card for use in a CS 1000E system. The CP MG card design is based on the CP PM card and MGC card with DSP daughterboards.

  • Page 27: Common Processor Dual Core (Cp Dc)

    The Common Processor Dual Core (CP DC) card is a Call Processor card for use in a CS 1000E system. The CP DC card is designed to replace the Common Processor Pentium Mobile (CP PM) card. The CP DC card contains an AMD Athlon 65 X2 1.8 Ghz dual core processor and upgraded...

  • Page 28: Estimating Installation Time

    Page 28 of 226 Overview over the CP PM card. The CP DC card requires the Linux Base Operating System, and supports Co-resident Call Server and Signaling Server, or stand-alone Signaling Server configurations. The CP DC card does not support standard or high availability Call Server configuration. The CP DC card is available in two versions: •...

  • Page 29: Administration Tools

    Element Manager (EM) is an optional software component you can deploy on a Signaling Server. You must configure at least one Signaling Server with EM to allow for system management. You can access EM from the Avaya Unified Communication Management (UCM) centralized management server.
  • Page 30 Enables users to backup and restore databases, set time and date, and upload software files and patches to a directory on the Signaling Server. Configuration procedures for these tasks are in Avaya Communication Server 1000E Installation and Commissioning (NN43041-310), System Management (NN43001-600), and Element Manager System Reference - Administration (NN43001-632).

  • Page 31: Conversion And Mapping Information

    When you convert from small systems (Option 11C, MG1000B, Avaya Communication Server 1000M or Communication Server 1000S) to a CS 1000E CP PM system, the slot and unit number maps to the loop, shelf, Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 32 Page 32 of 226 Overview card, and unit number as shown in Table 3. Because these TNs map from a small system TN format to a large system TN format, the IP Phones do NOT require reprogramming with a new TN. Table 3 IP phone TN mapping CS 1000S/M...
  • Page 33 (digital trunk cards or IP phones are not addressed in this table). Not all slots are present on all small systems. Table 4 ALC, DLC, analog trunk and regular IPE pack TN mapping (Part 1 of 3) CS 1000S/M CS 1000E CP PM Slot Unit Superloop Shelf...
  • Page 34 Page 34 of 226 Overview Table 4 ALC, DLC, analog trunk and regular IPE pack TN mapping (Part 2 of 3) CS 1000S/M CS 1000E CP PM Slot Unit Superloop Shelf Card Unit 0-31 0-31 0-31 0-31 0-31 0-31 0-31...
  • Page 35 Overview Page 35 of 226 Table 4 ALC, DLC, analog trunk and regular IPE pack TN mapping (Part 3 of 3) CS 1000S/M CS 1000E CP PM Slot Unit Superloop Shelf Card Unit 0-31 0-31 0-31 0-31 0-31 0-31 0-31...
  • Page 36 Page 36 of 226 Overview Table 5 Digital trunk mapping (Part 2 of 4) CS 1000S/M CS 1000E CP PM Digital Slot Channel Loop Channel Superloop Shelf Card 0 - 31 0 - 31 0 - 31 0 - 31...
  • Page 37 Overview Page 37 of 226 Table 5 Digital trunk mapping (Part 3 of 4) CS 1000S/M CS 1000E CP PM Digital Slot Channel Loop Channel Superloop Shelf Card 0 - 31 0 - 31 0 - 31 0 - 31...
  • Page 38 Page 38 of 226 Overview Table 5 Digital trunk mapping (Part 4 of 4) CS 1000S/M CS 1000E CP PM Digital Slot Channel Loop Channel Superloop Shelf Card 0-31 0-31 0-31 0-31 0-31 0-31 XNET and XPEC conversion Although XNETs and XPECs are not configured by CS 1000 small systems, the system uses them internally and they appear in the database.
  • Page 39 Tone receivers are converted using the same algorithm as that used for IPE shelf conversion. The tone receivers map to cards 14 and 15 for each of the five Media Gateways (see Table 7 on page 40). Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 40 0-3. If these units (8-15) were provisioned as DTRs in the SSC, then these units are provisioned as DTRs in units 0-7. Table 7 Tone receiver conversion CS 1000S/M CS 1000E CP PM Slot Unit Superloop Shelf...
  • Page 41 DSP resources must be performed manually, as it is not part of the conversion process. Deleted information The following information is removed during the conversion process: • SIPE IP addresses (deleted from the database) • TDS and Conference configuration Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 42: Campus Redundancy (High Availability) Package Support

    Page 42 of 226 Overview • Survivable SSC IP address • Redundant serial port information • Meridian Mail LSL, AML and other TNs. Any deleted items are printed out during the conversion process. Note: Although the above items are removed during the conversion process, the data in the compact flash remains intact with the small system database.
  • Page 43 USB 2.0 storage device. No additional software is necessary. Note: Option 61/81, CS1000M SG/MG databases being migrated to a new CS 1000E database require modifications to the data to create a new CS 1000E database. There is no supported software tool to provide the database conversion from an Option 61/81, CS1000M SG&MG to CS...
  • Page 44 Page 44 of 226 Overview NN43041-464 Standard 05.04 December 2011...

  • Page 45: Co-Resident Call Server And Signaling Server

    Element Manager ......... Overview An Avaya Communication Server 1000 system consists of two major functional components, a Call Server and a Signaling Server. These two...

  • Page 46: Supported Configurations

    • Avaya CS 1000E TDM (CS 1000E TDM). For details on the CS 1000E TDM system, see Co-resident Call Server and Signaling Server Fundamentals (NN43001-509). You can deploy a Co-res CS and SS as a Main Office, Branch Office, SMG or SSMG.
  • Page 47 Co-resident Call Server and Signaling Server Page 47 of 226 Figure 2: CS 1000E Co-res CS and SS system For information about adding an optional second Signaling Server to a Co-res CS and SS as shown, see Linux Platform Base and Applications Installation...
  • Page 48 Figure 3: MG 1000B Co-res CS and SS system CS 1000E TDM CS 1000 Release 7.5 supports a TDM only version of the Co-res CS and SS system. The CS 1000E TDM system has the following capacity limitations: • 800 combined TDM users (Traditional, CLASS, DECT users, including installed plus add-on) •...

  • Page 49: Co-Res Cs And Ss Upgrade Paths

    (SA) to a CS 1000 Release 7.5 Co-resident Call Server and Signaling Server If you upgrade from a non-CP PM based CS 1000E Call Server, you must replace your old Call Server hardware with a supported Server and upgrade the software.
  • Page 50 Page 50 of 226 Co-resident Call Server and Signaling Server BIOS version 18 or later, 2 GB memory, and a 40 GB hard drive to support the Co-res CS and SS configuration. Note: CP PM version 2 cards (NTDW99CAE6) do not require a BIOS update or upgrade kit to support the Co-res CS and SS configuration.

  • Page 51: Software Applications

    DVD. CF cards are not supported on CP MG, CP DC or COTS hardware Note: The N0220961 USB memory stick is supported in Communication Server 1000 Release 7.5. Avaya does not guarantee the operation of any other USB memory stick. Software applications The Co-res CS and SS does not directly support SIP Line Gateway and SIP DECT.

  • Page 52: Element Manager

    • Element Manager (EM) • Avaya Unified Communications Management (UCM) Primary Security Server in limited deployment. For more information about Avaya UCM Primary Security Server procedures, see Linux Platform Base and Applications Installation and Commissioning (NN43001-315).. Element Manager The Element Manager (EM) interface includes the configuration and enabling of Signaling Server application services such as UNIStim, LTPS, SIP Gateway, H.323 Gateway, and SIP Line.

  • Page 53: Review Prerequisites Checklist

    Identify all applications that are currently installed on the source platform. • Identify and correct outstanding service problems. • Verify the site log is updated with current trunking, call routing, application notes, and site contact information. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 54: Preparing For The Upgrade

    Determine if additional ELAN and TLAN network connections are required to allow for additional MGC cards. • Perform an inventory on required software and hardware. Things to know Review the following sections to prepare for an Avaya Communication Server 1000E hardware upgrade. NN43041-464 Standard 05.04 December 2011...

  • Page 55: Hardware Requirements

    DO NOT proceed with the upgrade if any of the required items are missing. All items must be received to complete the upgrade. Note: Avaya Communication Server 1000T is not supported post Avaya Communication Server 1000 Release 5.0. For more information, see Avaya Communication Server 1000E Software Upgrades (NN43041-458).
  • Page 56 Page 56 of 226 Review prerequisites checklist Table 9 Hardware requirements Quantity in each Order number Description Media Gateway NTDW53 Common Processor Dual Core (CP DC) card Depends on configuration NTDW56 Common Processor Media Gateway (CP MG) card (32-port) NTDW59 (128-port) NTDW60 Media Gateway Controller (MGC) card...
  • Page 57 DB-25 serial cable is required to connect a MG 1010 or CP MG card to a PC with the NTC325AAE6 serial port adapter kit. For more information about the hardware, see Circuit Card Reference (NN43001-311). Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 58: Readiness Checklist

    Page 58 of 226 Review prerequisites checklist Readiness checklist As part of the upgrade process, complete the Upgrade readiness checklist. Table 10 Upgrade readiness checklist (Part 1 of 4) Action Received equipment: • Received hardware • Received software • Received keycodes •...
  • Page 59 These are customer provided. • Connect the other end of the 25 pin to 9 pin straight through serial cable to the serial port on the maintenance terminal. These are customer provided. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 60 • If there are any external applications that have Avaya Communication Server 1000 with a Small System TN format (Card - Unit) configured as part of their interop with the Avaya CS 1000 or M1 solutions, the existing TNs will map to new Large System based TNs that are in the format of SUPL- Shelf-Card-Unit.

  • Page 61: First Steps

    First steps This section summarizes the steps to perform on your existing system before you upgrade the hardware for a CS 1000 system. To install new hardware in a system expansion, refer to Avaya Communication Server 1000E Installation and Commissioning (NN43041-310).

  • Page 62: Preparing For Upgrade

    Page 62 of 226 Review prerequisites checklist Procedure 1 Preparing for upgrade Read the safety instructions. Review the “Hardware requirements” on page Complete the “Readiness checklist” on page Verify compliance with system and site requirements. Verify compliance with network requirements for system expansions (adding Media Gateways, IP Phones, new sites).
  • Page 63 14 Cold start the system (sysload) to verify that the system can reload sucessfully with the upgraded database. Note: System error messages are printed during sysload if the database contains obsolete data. Perform EDD CLR to save the database. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 64 Page 64 of 226 Review prerequisites checklist NN43041-464 Standard 05.04 December 2011...

  • Page 65: Upgrading Small System Hardware

    Note: For your convenience, the procedures required to back up the system database prior to the hardware upgrade are contained in this NTP. Avaya Communication Server 1000 Servers support converting the databases saved on the Avaya CS 1000 small system through the following methods: • LD 43 EDD •...
  • Page 66 The small system TN is displayed to the administrator using a two-field format, or card-unit. In an Avaya Communication Server 1000E system, the TN is displayed using a four-field format, or loop-shelf-card-unit. This four-field TN format is the same as those used in current large systems.

  • Page 67: Backing Up The Database Using Ld 43

    LD 43 at the command prompt. Enter EDD. The following output appears. >LD 43 EDD000 Backing up reten.bkp Internal backup complete All files are backed up! DATADUMP COMPLETE EDD000 The internal backup is complete. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 68: Archiving The Database In Ld 143

    Page 68 of 226 Upgrading Small System hardware LD 143 using the UPGRADE command The second step involved in backing up the database involves moving the database from the hard drive to the RMD. This step is performed through the Utilities menu in LD 143.
  • Page 69 In this example, the name CS1000SU is entered as the Customer name. Enter a Customer name for your customized data : CS1000SU Customer database created: CS1000SU Copying database from primary drive to CS1000SU Archive copy completed. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 70 Page 70 of 226 Upgrading Small System hardware The archive copy has been saved as CS1000SU. The Customer Database Archives menu appears. Enter 1 to select List customer databases. Customer Database Archives: 1. List customer databases. 2. Remove customer database. 3.

  • Page 71: Choosing The Cabinet Or Chassis And Slot Locations

    Choosing the cabinet or chassis and slot locations A Media Gateway performs functions under the control of the Avaya Communication Server 1000E Core call server. Traditionally, this core call server was a CP II or CP IV in its own call server cabinet or chassis; however, current Server cards sit in one of the Media Gateway slots.
  • Page 72 Page 72 of 226 Upgrading Small System hardware Figure 4 NTAK11 Cabinet with SSC card Once the upgrade is complete, a typical SA three cabinet system resembles Figure 5 on page 73 with an Gateway Controller in slot 0, and a Server cards in the main cabinet.
  • Page 73 Note: A High Speed Pipe package (410) must be activated in order to install any type of redundancy option. For more information, see “Appendix A: Upgrading to High Availability” on page 201. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 74 HA is not supported on a Co-resident Call Server and Signaling Server system. Figure 6 shows an existing Option 11C or Avaya Communication Server 1000M chassis call server with the SSC card. After the upgrade, an SA Media...
  • Page 75 Upgrading Small System hardware Page 75 of 226 Figure 6 Option 11C or Avaya CS 1000M chassis call server Figure 7 Typical SA chassis system Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 76 Page 76 of 226 Upgrading Small System hardware * stand-alone Signaling Servers may be one of the following: • CP PM card • CP DC card • Commercial off-the-shelf (COTS) server Server cards reside in a Media Gateway. COTS servers are separate 1U rack mount servers.
  • Page 77 MG 1010 chassis system overview You must activate the High Speed Pipe package 410 to install any redundancy options. For more information, see “Appendix A: Upgrading to High Availability” on page 201.) Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 78 HA is not supported on a Co-resident Call Server and Signaling Server system. Figure 6 shows an existing Avaya CS 1000S call server with the SSC card. Once the upgrade is complete, a typical SA chassis system will resemble...
  • Page 79 Upgrading Small System hardware Page 79 of 226 Figure 9 CS 1000S (NTDU30) call server Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 80 Page 80 of 226 Upgrading Small System hardware Figure 10 Typical SA Chassis system *—Signaling Server may be one of the following: • CP PM card • CP DC card • Commercial off-the-shelf (COTS) server A High Speed Pipe package (410) must be activated in order to install any type of redundancy option.

  • Page 81: Hardware Upgrade Task Overview

    The following sections describe the process required to install the Gateway Controller and Server cards. Removing the SSC card Procedure 4 Removing the SSC Card Power down the system. Unlatch the SSC card. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 82 It is illegal to continue to run the system software on the existing SSC card. Please DESTROY or RETURN the SSC dongle to your local Avaya Repairs/Returns center upon confirmation of a successful upgrade. No further orders will be accepted for the serial number since it will be decommissioned and tracked in Avaya’s database.
  • Page 83 #1, all 32 channels are available. The following procedure describes how to install a DSP Daughterboard on an MGC card. See Figure 11. Figure 11 DSP Daughterboard Position 1 Position 2 Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 84: Installing A Dsp Daughterboard

    Page 84 of 226 Upgrading Small System hardware Procedure 5 Installing a DSP Daughterboard Place the MGC on a safe ESD surface. Place the DSP DB in either DB position 1, position 2, or both depending on how the DB is configured from a TN perspective. Ensure the DSP DB is securely attached to the MGC.

  • Page 85: Gateway Controller Installation

    The 3-port SDI cable is not required for a Gateway Controller installation in a MG 1010 chassis. The MG 1010 MGU card faceplate ports provide the serial connectors. Use the NTC325AAE6 serial port adapter with a MG 1010. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 86 Page 86 of 226 Upgrading Small System hardware Gateway controller serial port capabilities Table 12 Gateway Cotnroller serial port Capabilities Used for initial Port Modem Support? Configuration? SDI0 (TTY0) Yes (requires null modem to connect to a TTY) SDI1 (TTY1) No (No hardware flow control) No.

  • Page 87: Installing The Gateway Controller Card

    Insert the Gateway Controller into Slot 0 of the Media Gateway. IMPORTANT! Please DESTROY or RETURN the SSC dongle to your local Avaya Repairs/Returns center upon confirmation of a successful upgrade. If the SSC system was using remote dongles for any expansion cabinets, please DESTROY or RETURN to your local Avaya Repairs/Returns center upon confirmation of a successful upgrade.
  • Page 88 Page 88 of 226 Upgrading Small System hardware Power on the Media Gateway. • The Gateway Controller display shows BOOT. • The power on self-test runs. The Gateway Controller display shows POST. • The Gateway Controller display shows PASS if the self-test is successful.

  • Page 89: Gateway Controller Configuration

    This information is configured through EM and is retrieved by the Gateway Controller at registration. The new MGC loadware after upgrade will not have these prompts. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 90 Enable ELAN security ? (y/[n]) : y Enter security level OPTI, FUNC or FULL : opti IMPORTANT! Avaya recommends that you disable ELAN security during system installation. Note: Spaces ~ * ` @ [ ] and # are not supported in passwords.
  • Page 91 Once the Gateway Controller has registered, the LED display will show the superloop and shelf (for example: 4 0) of the Media Gateway. Otherwise, it will show “UNRG.” Rebooting the Gateway Controller The Gateway Controller reboots and registers with the Call Server. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 92 Page 92 of 226 Upgrading Small System hardware Found device : INTEL 82365SL Engcode:NTDW60BA REL 08 ELAN mac address is:00:13:65:ff:ee:ed TLAN mac address is:00:13:65:ff:ee:ec RESET reason: Hard Reset. Daughter board 1:NTDW62AA R02 00:13:65:ff:f8:fd. Daughter board 2:NOT INS VxWorks System Boot Copyright 1984-2005 Wind River Systems, Inc.
  • Page 93 At this point configured Media Gateways synchronize with the Call Server. Each Gateway Controller IP address must be configured in overlay 97. For more information, see Avaya Communication Server 1000E Software Upgrades (NN43041-458). End of Procedure Avaya Communication Server 1000E Upgrade...

  • Page 94: Server Card Installation

    Page 94 of 226 Upgrading Small System hardware Server card installation The following procedure describes how to install the Server card in a Media Gateway. MG 1010 slots 22 and 23 require the NTDW53 CP DC card, or NTDW99 CP PM card with metal faceplate. MG 1000E and MG 1010 slots 1-10 support NTDW53 CP DC cards, NTDW61 CP PM cards, and NTDW99 CP PM cards.
  • Page 95 You must povide this adapter. • Connect the other end of the 25 pin to 9 pin straight through serial cable to the serial port on the maintenance terminal. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 96: Installing The Cp Mg Card

    Page 96 of 226 Upgrading Small System hardware Figure 14 2-port SDI cable (NTAK19EC) cable End of Procedure Perform the following procedure to install and cable the CP MG card as a Server. An NTC325AAE6 serial port adapter kit is required. Procedure 9 Installing the CP MG card Ensure that the security dongle is inserted on the CP MG card.

  • Page 97: Card Cabling

    1E (ELAN) port on the CP MG faceplate. • Connect the other end of the Ethernet cable to the ELAN subnet of the CS 1000E system. Connect the TLAN cable: • Connect one end of a shielded CAT5 or better Ethernet cable to the 2T (TLAN) port on the CP MG faceplate.
  • Page 98 Upgrading Small System hardware Guidelines for cabling an Option 11C cabinet When you use an Option 11C Cabinet as a Media Gateway Cabinet, Avaya recommends you use shielded cables including shielded CAT5 cable for the ELAN and TLAN. You need to route the cables towards the right side of the...

  • Page 99: Gateway Controller Cabling

    TTY0 in the Media Gateway. Connect the opposite end of the cable to a maintenance terminal. Avaya recommends you use direct connections from the faceplate jacks of the Gateway Controller to the Layer 2 switch. Figure 16 on page 99 illustrates a Media Gateway chassis with a MGC connected directly to a Layer 2 switch.
  • Page 100 Page 100 of 226 Upgrading Small System hardware Figure 17 MGC Cabinet Cable For more information on supported cabling options, see “Appendix C: Supported cabling options” on page 211 MGC Ethernet ports The MGC card contains six auto negotiating Ethernet interfaces, four on the faceplate and two on the backplane.

  • Page 101: Cp Pm Or Cp Dc Card Cabling

    CP PM or CP DC card routes through the backplane to the 50-pin Amphinol connector on the back of the Media Gateway. An NTAK19EC cable is required to adapt the 50-pin Amphinol connector to two 25-pin DB Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 102 NTC325AAE6 serial port adapter. Attach this cable to the MGU port labelled TTY0 for CP1 or CP2. CP1 is for slot 22, CP2 is for slot 23. Avaya recommends you use direct connections from the faceplate jacks of the Server cards to the Layer 2 ethernet switches. Figure 20 on...
  • Page 103 Page 103 of 226 Figure 21 CP PM SS MG cable Figure 22 on page 104 illustrates a Media Gateway cabinet with CP PM Call Processor connected directly to a Layer 2 switch. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 104 Page 104 of 226 Upgrading Small System hardware Figure 22 CP PM CP Cabinet cable Figure 23 on page 105 illustrates a Mediai Gateway cabinet with a CP PM Signaling Server connected directly to a Layer 2 switch. NN43041-464 Standard 05.04 December 2011...
  • Page 105 Once the cabling of the Gateway Controller and Server cards is complete, power up the system and proceed with the software upgrade. For information about VxWorks software upgrades, see Avaya Communication Server 1000E Software Upgrades (NN43041-458). For information about upgrades to a Co-resident Call Server and Signaling Server system, see Co-resident Call Server and Signaling Server Fundamentals (NN43001-509).
  • Page 106 Page 106 of 226 Upgrading Small System hardware NN43041-464 Standard 05.04 December 2011...

  • Page 107: Upgrading A Call Server From Cp Pii To

    Upgrading Call Server 1 ........Introduction This chapter provides instructions for performing a hardware upgrade from an Avaya Communication Server 1000E CP PII source platform to an Avaya CS 1000E VxWorks based CP PIV target platform. Avaya Communication Server 1000E Upgrade...

  • Page 108: Preparing For The Upgrade

    Page 108 of 226 Upgrading a Call Server from CP PII to CP PIV Preparing for the upgrade This document implements a “source- to-target” approach to performing an upgrade. It is important to correctly identify the source platform, target platform, and maintenance window required to perform the upgrade. IMPORTANT! This upgrade requires that the PC you are working from is equipped with a floppy disk drive and CF reader (or, if a...
  • Page 109 Upgrade Checklists Upgrade checklists can be found in the “Upgrade checklists” chapter on page 205. Engineers may print this section in order to facilitate the upgrade. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 110 Page 110 of 226 Upgrading a Call Server from CP PII to CP PIV Preparing IMPORTANT! In a Campus configuration, as both cores may be physically separate, it is important to plan for required attendance at both core sites at some point in the upgrade.

  • Page 111: Connecting A Terminal

    End of Procedure Printing site data Print site data to preserve a record of the system configuration (Table 14 on page 112). Verify that all information is correct. Make corrections as necessary. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 112 Page 112 of 226 Upgrading a Call Server from CP PII to CP PIV Note: Items marked with an asterisk (*) are required. Other items are recommended for a total system status. Table 14 Print site data (Part 1 of 3) Site data Print command Terminal blocks for all TNs...
  • Page 113 Customer Number ACDN ACD DN (or <CR>) Multi-purpose ISDN Signaling Processor LD 27 (MISP) card TYPE MISP LOOP loop number (0-158) APPL <cr> <cr> Review the configured T1 information LD 60 STAT Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 114 Page 114 of 226 Upgrading a Call Server from CP PII to CP PIV Table 14 Print site data (Part 3 of 3) Site data Print command DTI/PRI data block for all customers LD 73 TYPE Review the configured D-channel information LD 96 STAT DCH Print the configured host information...
  • Page 115 TEMPLATE 0002 USER COUNT CHECKSUM HIGH TEMPLATE 0003 NO USERS FOUND STARTING SL1 TEMPLATE SCAN TEMPLATE 0001 USER COUNT OK CHECKSUM • • TEMPLATE 0120 USER COUNT OK CHECKSUM TEMPLATE AUDIT COMPLETE Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 116: Performing A Data Dump

    Page 116 of 226 Upgrading a Call Server from CP PII to CP PIV Backing up the database (data dump) To back up system data, perform a data dump of backup data to a floppy disk. Procedure 11 Performing a data dump Log into the system.
  • Page 117 The message “Backup process to local Removable Media Device ended successfully” appears. Remove and label the floppy disk. IMPORTANT! Database backup information should be preserved for a minimum of 5 days. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 118: Performing The Upgrade

    DO NOT proceed with the upgrade if any of the required items are missing. All items must be received to complete the upgrade. Checking required hardware Table 15 lists the hardware required for the upgrade. Table 15 Hardware requirements for CS 1000E upgrade Order Quantity number Description per system...
  • Page 119 Upgrading a Call Server from CP PII to CP PIV Page 119 of 226 Figure 24 CP PIV card (side) Rear 512 MBytes DDR memory Fixed Media Drive (FMD) Front Removable Media Drive (RMD) Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 120 Page 120 of 226 Upgrading a Call Server from CP PII to CP PIV Figure 25 CP PIV card (front) Removable Media Drive (RMD) Lan 2 Lan 1 USB Port COM 2 COM 1 INIT RESET NN43041-464 Standard 05.04 December 2011...
  • Page 121 Upgrading a Call Server from CP PII to CP PIV Page 121 of 226 Figure 26 Avaya Communication Server 1000E CP PIV Drive Carrier Card blank faceplate replacement Verifying CP PIV hardware Verifying CP PIV card location The NT4N39 CP PIV card is located in the CP slot (see Figure 25 on page 120).

  • Page 122: Upgrading Call Server 1

    Page 122 of 226 Upgrading a Call Server from CP PII to CP PIV Upgrading Call Server 1 Procedure 12 Checking that Call Server 0 is active To upgrade Call Server 1, verify that Call Server 0 is the active side performing call processing: Verify that Call Server 0 is active.

  • Page 123: Splitting The Call Servers

    Call Server 1 CP PII card faceplate. See Figure 27 on page 125. Unscrew and unlatch the Call Server 1 CP PII card. See Figure 27 on page 125. Remove the Call Server 1 CP PII card from its slot. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 124 Page 124 of 226 Upgrading a Call Server from CP PII to CP PIV Unscrew, unlatch and remove the Drive Carrier Card from its slot. Retain the Drive Carrier Card (and database backup) in a safe and secure location until the successful completion of this upgrade. IMPORTANT! Database backup information, the Drive Carrier Card and original CP PII card should be preserved for a minimum...
  • Page 125 Figure 27 CP PII faceplate connections SCREW CP PII COM 1 COM 1 COM 2 COM 2 LAN 2 LAN 2 LAN 1 LAN 1 INIT RESET ALRM SPKR HDD PWR SCREW Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 126: Faceplate

    Installing Call Server 1 CP PIV card and blank faceplate Procedure 15 Installing Call Server 1 CP PIV Processor and blank faceplate Insert the CS 1000E CP PIV Drive Carrier Card blank faceplate replacement into the empty Drive Carrier Card slot using the supplied screws.
  • Page 127 Upgrading a Call Server from CP PII to CP PIV Page 127 of 226 Figure 28 CP PIV faceplate connections Lan 2 Lan 1 COM 2 COM 1 Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 128 At this point, the hardware upgrade is complete for Call Server 1. To perform the software upgrade, or to upgrade to a High Availability system (which requires a second Call Server), see Avaya Communication Server 1000E Software Upgrades (NN43041-458). To install the hardware required for Call Server 0, repeat Procedure 10 through Procedure 15.

  • Page 129: Upgrading A Cp Pii Or Cp Piv To Cp Pm

    The following task overview list provides a summary of steps to perform the hardware upgrade from an Avaya Communication Server 1000E CP PII or CP PIV source platform to an Avaya CS 1000E VxWorks based CP PM target platform. •...

  • Page 130: Preparing For The Upgrade

    Page 130 of 226 Upgrading a CP PII or CP PIV to CP PM • “Installing a DSP Daughterboard onto an MGC card” on page 151 • “Installing the MGC card” on page 153 • “Installing the CP PM card” on page 162 •...
  • Page 131 In a DC-powered system, power to the column can remain on during the following procedures. In an AC-powered system, however, power to the entire column must be shut down throughout the procedures. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 132 Cards, Signaling Servers and so on). • Determine the required patches or DEP lists installed on all applications (Avaya CallPilot, Symposium Call Center Server, and so on). • Determine and communicate the required maintenance window, contingency plan and the impact to the customer to complete the procedure.

  • Page 133: Connecting A Terminal

    End of Procedure Printing site data Print site data to preserve a record of the system configuration (Table 17 on page 134). Verify that all information is correct. Make corrections as necessary. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 134 Page 134 of 226 Upgrading a CP PII or CP PIV to CP PM Note: Items marked with an asterisk (*) are required. Other items are recommended for a total system status. Table 17 Print site data (Part 1 of 3) Site data Print command Terminal blocks for all TNs...
  • Page 135 Customer Number ACDN ACD DN (or <CR>) Multi-purpose ISDN Signaling Processor LD 27 (MISP) card TYPE MISP LOOP loop number (0-158) APPL <cr> <cr> Review the configured T1 information LD 60 STAT Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 136 Page 136 of 226 Upgrading a CP PII or CP PIV to CP PM Table 17 Print site data (Part 3 of 3) Site data Print command DTI/PRI data block for all customers LD 73 TYPE Review the configured D-channel information LD 96 STAT DCH Print the configured host information...
  • Page 137 TEMPLATE 0002 USER COUNT CHECKSUM HIGH TEMPLATE 0003 NO USERS FOUND STARTING SL1 TEMPLATE SCAN TEMPLATE 0001 USER COUNT OK CHECKSUM • • TEMPLATE 0120 USER COUNT OK CHECKSUM TEMPLATE AUDIT COMPLETE Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 138 Page 138 of 226 Upgrading a CP PII or CP PIV to CP PM Backing up the CP PII or CP PIV customer database To back up call server data, perform a data dump to backup the customer database to floppy on CP PII or Compact Flash (CF) on CP PIV. Procedure 17 Performing a data dump to backup the customer database: Log into the system.
  • Page 139 (customer database media converter tool) The floppy disk that contains the backed up customer database needs to be transferred to a Compact Flash (CF) card. Avaya recommends you use the extra CF card included with the Software Install Kit. IMPORTANT!
  • Page 140 Page 140 of 226 Upgrading a CP PII or CP PIV to CP PM Procedure 18 Transferring the customer database from floppy disk to CF Insert the floppy disk containing the backed up customer database from Procedure 17 on page 138.
  • Page 141 Insert the the floppy disk (diskette 1) and click OK (see Figure 30 on page 141). Figure 30 Insert diskette 1 After verifying the database on the floppy disk, the utility prompts you to select the CF drive (see Figure 31 on page 142). Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 142 Page 142 of 226 Upgrading a CP PII or CP PIV to CP PM Figure 31 Select the CF drive At this point, 2 options are available: If the CF card already contains a previously backed-up database, a dialog box appears (see Figure 32 on page 143).
  • Page 143 Page 143 of 226 Figure 32 Replace database on CF drive The utility completes the transfer to CF and prompts you to copy another or EXIT (see Figure 32 on page 143). Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 144 Page 144 of 226 Upgrading a CP PII or CP PIV to CP PM Figure 33 Copy another or exit End of Procedure NN43041-464 Standard 05.04 December 2011...

  • Page 145: Installing The Cards

    Overlay 143 commands. Media Gateway slot locations A Media Gateway performs functions under the control of the Avaya Communication Server 1000E core call server. Traditionally, this core call server was a CP PII or CP PIV in its own call server cabinet or chassis;...
  • Page 146 Page 146 of 226 Upgrading a CP PII or CP PIV to CP PM Media Gateway 1000E The following rules apply to the placement of the CP PM cards in a Media Gateway 1000E: • The CP PM Call Server cannot be placed in slot 0 of any Media Gateway. Slot 0 is reserved for the Gateway Controller.
  • Page 147 Server cards reside in a Media Gateway, COTS servers are separate 1U rack mount servers. You must activate the High Speed Pipe package (410) to install any redundancy options. For more information, see “Appendix A: Upgrading to High Availability” on page 201.) Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 148 Page 148 of 226 Upgrading a CP PII or CP PIV to CP PM Media Gateway 1010 The following rules apply to the placement of the CP PM cards in the Media Gateway 1010: • When facing the front of the MG 1010, from left to right is MGU slot 21, Server card slots 22and 23, Gatewy Controller slot 0, a metal divider, and IPE slots 1 to 10.
  • Page 149 The MG XPEC card provides a solution to migrate IPE modules from a Meridian 1 TDM system, or Avaya CS 1000M system to a CS 1000E system. The MG XPEC card converts one IPE module into two Media Gateway shelves (type MGX) for use in a CS 1000E system.

  • Page 150: Removing The Ssc Card

    Call Server and Signaling Server system. For more information about converting an NT8D37 IPE module into Media Gateways with an NTDW20 MG XPEC card, see Avaya Communication Server 1000M and Meridian 1 Planning and Engineering (NN43021-220). For information about the installion and cabling of an MG XPEC card, see Avaya Communication Server 1000E: Installation and Commissioning (NN43041-310).
  • Page 151 It is illegal to continue to run the system software on the existing SSC card. Please DESTROY or RETURN the SSC dongle to your local Avaya Repairs/Returns center upon confirmation of a successful upgrade. No further orders will be accepted for the serial number since it will be decommissioned and tracked in Avaya’s database.
  • Page 152 Page 152 of 226 Upgrading a CP PII or CP PIV to CP PM IMPORTANT! Due to historical TN mapping for the Call Server SL1 software, even though the DSP channels will occupy Card 0 in the Media Gateways, the TN (l s c u) 000 0 00 00 (ie unit 0 of card 0 in the first Media Gateway <supl sh>...

  • Page 153: Installing A Dsp Daughterboard

    Reuse the existing 3-port SDI cable (NTBK48) for installation of a MGC in a MG 1000E chassis. Connect it to the COM RS232 port on the chassis. Figure 37 on page 153 illustrates the two connectors. Figure 37 NTBK48 connectors Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 154 Page 154 of 226 Upgrading a CP PII or CP PIV to CP PM The 3-port SDI cable is not required for a MGC installation in a MG 1010 chassis. The MG 1010 MGU card provides a the serial connection. Use the NTC325AAE6 serial cable kit with a MG 1010.

  • Page 155: Installing The Mgc Card

    Insert the MGC into Slot 0 of the Media Gateway. IMPORTANT! Please DESTROY or RETURN the SSC dongle to your local Avaya Repairs/Returns center upon confirmation of a successful upgrade. If the SSC system was using remote dongles for any expansion cabinets, please DESTROY or RETURN to your local Avaya Repairs/Returns center upon confirmation of a successful upgrade.
  • Page 156 Page 156 of 226 Upgrading a CP PII or CP PIV to CP PM Power on the Media Gateway. • The MGC display shows BOOT. • The power on self-test runs. The MGC display shows POST. • The MGC display shows PASS if the self-test is successful. Otherwise the MGC display shows an Exxx error code.

  • Page 157: Configuring The Mgc On The Call Server

    TLAN and/or secondary call server information. If these prompts appear they can be ignored. This information is configured through EM and is retrieved by the MGC at registration. The new image after upgrade will not have these prompts. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 158 Enable ELAN security ? (y/[n]) : y Enter security level OPTI, FUNC or FULL : opti IMPORTANT! Avaya recommends that you disable ELAN security during system installation. Note: Spaces ~ * ` @ [ ] and # are not supported in passwords.
  • Page 159 Once the MGC has registered, the LED display will show the superloop and shelf (for example: 4 0) of the Media Gateway. Otherwise, it will show “UNRG.” Rebooting the MGC The MGC reboots and registers with the Call Server. Found device : INTEL 82365SL Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 160 Page 160 of 226 Upgrading a CP PII or CP PIV to CP PM Engcode:NTDW60BA REL 08 ELAN mac address is:00:13:65:ff:ee:ed TLAN mac address is:00:13:65:ff:ee:ec RESET reason: Hard Reset. Daughter board 1:NTDW62AA R02 00:13:65:ff:f8:fd. Daughter board 2:NOT INS VxWorks System Boot Copyright 1984-2005 Wind River Systems, Inc.
  • Page 161 At this point configured Media Gateways synchronize with the Call Server. Each Media Gateway IP address must be configured in overlay 97. For more information, see Avaya Communication Server 1000E Upgrade Procedures (NN43041-458) End of Procedure Avaya Communication Server 1000E Upgrade...

  • Page 162: Installing The Cp Pm Card

    Page 162 of 226 Upgrading a CP PII or CP PIV to CP PM Installing the CP PM card The following procedure describes how to install the CP PM card in a Media Gateway. MG 1010 slots 22 and 23 require the NTDW99 CP PM card with metal faceplate.
  • Page 163 You must povide this adapter. • Connect the other end of the 25 pin to 9 pin straight through serial cable to the serial port on the maintenance terminal. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 164: Cabling The Cards

    Page 164 of 226 Upgrading a CP PII or CP PIV to CP PM Figure 39 2-port SDI cable (NTAK19EC) cable End of Procedure The preceding steps enable users to upgrade the system one Media Gateway at a time. For each additional Media Gateway, repeat Procedure 19 to Procedure 21 on page 155.
  • Page 165 10/100BaseT Ethernet connectors on the back of the Media Gateway. The 1E (ELAN) and 2T (TLAN) Ethernet ports must be attached to a Layer 2 switch. Figure 40 MGC faceplate Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 166 Upgrading a CP PII or CP PIV to CP PM Figure 41 Breakout adaptor Avaya recommends you use direct connections from the faceplate jacks of the MGC to the Layer 2 switch. Figure 42 on page 167 illustrates a Media Gateway chassis with a MGC connected directly to a Layer 2 switch.
  • Page 167 Upgrading a CP PII or CP PIV to CP PM Page 167 of 226 Figure 42 MGC MG Cable MGC Cabinet Cable Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 168 NTC325AAE6 serial cable kit. Attach this cable to the MGU port labelled TTY0 for CP1 or CP2. CP1 is for slot 22, CP2 is for slot 23. Avaya recommends you use direct connections from the faceplate jacks of the CP PM cards to the Layer 2 ethernet switches. Figure 43 on...
  • Page 169 Upgrading a CP PII or CP PIV to CP PM Page 169 of 226 Figure 43 CP PM CP MG Cable Figure 44 CP PM SS MG cable Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 170 211. Once the cabling of the MGC and CP PM cards is complete, power up the system. You may now proceed to Avaya Communication Server 1000E Upgrade Procedures (NN43041-458) to begin the software upgrade and restore the customer database.

  • Page 171: Installing A Signaling Server

    Joining the UCM security domain ......Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 172: Introduction

    Signaling Server task flow This section provides a high-level task flow for the installation or upgrade of an Avaya Communication Server 1000 system. The task flow indicates the recommended sequence of events to follow when configuring a system and provides the NTP number that contains the detailed procedures required for the task.

  • Page 173: Signaling Server Task Flow

    Installing a Signaling Server Page 173 of 226 Figure 46 Signaling Server task flow Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 174: Readiness Checklist

    Page 174 of 226 Installing a Signaling Server Readiness checklist Before you install a Signaling Server in an Avaya CS 1000 system, complete the following checklist. WARNING Do not modify or use a supplied AC-power cord if it is not the exact type required in the region where the Signaling Server is installed and used.
  • Page 175 Page 175 of 226 Table 20 Readiness checklist (Part 1 of 2) Have you: Read all safety instructions in Avaya Communication Server 1000E: Installation and Commissioning (NN43041-310) as appropriate for your CS 1000 system? Received all equipment and peripherals? For COTS servers: •...
  • Page 176 Page 176 of 226 Installing a Signaling Server Table 20 Readiness checklist (Part 2 of 2) Have you: Obtained the following: • screwdrivers • an ECOS 1023 POW-R-MATE or similar type of multimeter • appropriate cable terminating tools • shielded CAT5 or better Ethernet cables •...

  • Page 177: Server Card Hardware Installation

    CP PM Signaling Server or a CP PM Co-resident Call Server and Signaling Server. Installation in an Avaya Communication Server 1000E system The original CP PM card introduced in Release 5.0 can be used as a Signaling Server, however upgrades to the hardware and software are required.

  • Page 178: Installing The Cp Pm Or Cp Dc Card

    Page 178 of 226 Installing a Signaling Server The following procedures describe how to install the Server card in a Media Gateway. Perform the following procedure to install a CP PM or CP DC card in a Media Gateway. Procedure 24 Installing the CP PM or CP DC card Ensure that the security dongle (the one that comes as part of the software kit) is inserted on the Server card.

  • Page 179: Signaling Server Connections

    184. Signaling Server connections The following sections describe the connections for a Signaling Server in an Avaya CS 1000E system Connection checklist WARNING Do not modify or use a supplied AC power cord if it is not the correct type required for the host region.
  • Page 180 Page 180 of 226 Installing a Signaling Server Before you connect a Signaling Server, ensure that you have the following materials on hand. Table 21 Connections checklist Have you: Obtained a serial cable (DTE-DTE null modem cable) to connect the server to a maintenance terminal? The IBM x3350 requires a NTRX26NPE6 9 pin femail to 9 pin female null modem cable.
  • Page 181 Controller, see “Gateway Controller installation” on page It is common in a CS 1000E system for a Call Server to connect directly to the MGC CE and CT Ethernet ports. If the Call Server is not connected to the MGC CE and CT Ethernet ports, the Signaling Server can use them to connect to the ELAN and TLAN subnets of your system.
  • Page 182 Page 182 of 226 Installing a Signaling Server MGU faceplate labelled TTY0 for CP1 or CP2. CP1 is for the Server card in slot 22, CP2 is for the Server card in slot 23. • Connect the other end of the serial cable to the serial port on the maintenence terminal.
  • Page 183 Configure the Signaling Server with the maintenance terminal. See Linux Platform Base and Applications Installation and Commissioning (NN43001-315). End of Procedure Perform the following procedure to cable a CP MG cardas a Signaling Server. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 184: Connecting A Cp Mg Card

    Connect one end of a shielded CAT5 or better Ethernet cable to the 1E (ELAN) port on the CP MG faceplate. • Connect the other end of the Ethernet cable to the ELAN subnet of the CS 1000E system. NN43041-464 Standard 05.04 December 2011...
  • Page 185 Connect one end of a shielded CAT5 or better Ethernet cable to the 2T (TLAN) port on the CP MG faceplate. • Connect the other end of the Ethernet cable to the TLAN subnet of the CS 1000E system. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 186 Page 186 of 226 Installing a Signaling Server Connecting an IBM COTS server In geographic regions that are susceptible to electrical storms, Avaya recommends that you plug the IBM COTS server into an AC surge suppressor. Figure 47 shows the rear view of the IBM X306m server.

  • Page 187: Connecting An Ibm Cots Server

    Configure the connected maintenance terminal. See Linux Platform Base and Applications Installation and Commissioning (NN43001-315). Press the Power switch. Note: Refer to the IBM User Guide for server installation information. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 188: Connecting An Hp Cots Server

    Installing a Signaling Server Connecting an HP COTS server In geographic regions that are susceptible to electrical storms, Avaya recommends that you plug the HP server into an AC surge suppressor. Figure 49 shows the rear view of the HP DL320-G4 server.
  • Page 189 9 600 b/ps. See Linux Platform Base and Applications Installation and Commissioning (NN43001-315). Configure the connected maintenance terminal. See Linux Platform Base and Applications Installation and Commissioning (NN43001-315). Press the Power switch. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 190: Connecting A Dell Cots Server

    Installing a Signaling Server Connecting a Dell COTS server In geographic regions that are susceptible to electrical storms, Avaya recommends that you plug the Dell server into an AC surge suppressor. Figure 50 shows the rear view of the Dell R300 server.
  • Page 191 Press the Power switch. End of Procedure Maintenance terminal configuration parameters To configure Signaling Server maintenance terminal configuration parameters, see the Maintenance chapter of Linux Platform Base and Applications Installation and Commissioning (NN43001-315). Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 192: Installing The Software

    Obtain the CS 1000 Release 7.5 Linux Base installation media. • For CP PM cards, Avaya advises that you remove the wire on the CF card clip before you insert a CP PM card into the slot. The clip can fall open and cause an electrical short.

  • Page 193: Upgrading The Cp Pm Bios

    CF card. Note: For CP PM version 2 cards, press the F key to enter the boot menu, select Faceplate RMD, and press Enter to boot from the faceplate CF card. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 194 Page 194 of 226 Installing a Signaling Server Figure 51 CP PM faceplate drive boot The welcome screen appears. Press ENTER to direct the input and output to COM1. Figure 52 appears if the CP PM card has a BIOS version lower than 18. Enter yes to proceed with the automatic upgrade.
  • Page 195 The Linux Platform Base installation software will display a warning if you do not reset the CP PM BIOS to factory defaults. Figure 53 appears. Select Reset CMOS to factory defaults from the menu. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 196 Page 196 of 226 Installing a Signaling Server Figure 53 CP PM BIOS setup 10 Figure 54 appears. Press y to reset CMOS to factory defaults. NN43041-464 Standard 05.04 December 2011...
  • Page 197 Note: For CP PM version 2 cards, press the F key to enter the boot menu, select Faceplate RMD, and press Enter to boot from the faceplate CF card. End of Procedure Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 198: Joining The Ucm Security Domain

    COTS servers. Note: The N0220961 USB memory stick is supported in Communication Server 1000 Release 7.5. Avaya does not guarantee the operation of any other USB memory stick. Configure the ELAN, TLAN, IP address, Gateway, subnet masks, date, and time settings during the Linux Base installation.
  • Page 199 UCM Primary Security Server can send SSH remote commands to the device using RSA public key-based authentication. For more information about joining the UCM security domain, see Security Management Fundamentals (NN43001-604). Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 200 Page 200 of 226 Installing a Signaling Server NN43041-464 Standard 05.04 December 2011...

  • Page 201: Appendix A: Upgrading To High Availability

    MGC is dual homed to the Baystack switches. If one of the LAN links to the switches fails, or the switch is out of service then the dual homing feature allows the Avaya CS 1000E CP PM system to continue to function normally. Avaya Communication Server 1000E Upgrade...
  • Page 202 Page 202 of 226 Appendix A: Upgrading to High Availability The HSP is connected directly from one CP PM call server to the other CP PM call server and allows for redundancy between call servers. Figure 55 Campus Redundancy with CP PM call servers co-located For the MG 1010, the ELAN and TLAN connections on the back of the MGC are provided by the ELAN and TLAN ports on the MGU faceplate.

  • Page 203: Network Check

    Pick an empty card slot and insert CP PM card into that slot Set the ID of the new call server to core 1 Install software (as performed in Avaya Communication Server 1000E Software Upgrades (NN43041-458)) Run LD 137 on the active call server Perform HSP tests and connect the two call servers.
  • Page 204 Page 204 of 226 Appendix A: Upgrading to High Availability Ethernet (gei unit number 1): Internet address: 127.2.0.2 Broadcast address: 127.255.255.255 Ethernet address: 00:c0:8b:07:a5:9f Netmask: 0xff000000; Subnetmask: 0xff000000 39698 packets received; 80156 packets sent 0 input errors; 0 output errors 0 collisions NN43041-464 Standard 05.04...

  • Page 205: Appendix B: Upgrade Checklists

    The following section provides upgrade checklists. Technical Support Avaya can provide an Installation and Upgrade Support team to assist with PBX upgrades on a scheduled basis. This service is billable and a purchase order is required. Please refer to current price book for rates.

  • Page 206: Site Details

    Page 206 of 226 Appendix B: Upgrade checklists Site details Table 22 Site Details Customer Name Tape ID (LD 22) Modem Number (Core) Switch Room Telephone Baud Rate Modem Password PBX Password System Type Software Generic Upgrade details Table 23 Upgrade details Current Software - Generic Target Software - Generic...

  • Page 207: Pre-Upgrade Checklists

    Install Disk Ready DEP Patch Disk Ready Review Keycode Data Sheet - (SDID, PKGS, License, TID) Review Site Specific Patches - (Non MDCS) Read GRB for target Release – (Verify Memory Requirements) Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 208 Page 208 of 226 Appendix B: Upgrade checklists License Upgrade Table 25 Keycode audit Keycode Audit Perform the keycode Audit prior to the scheduled upgrade. Take corrective action if answer is no Keycode Disk Ready Keycode Data Sheet Ready SDID Matches System TID Matches System Perform a KDIFF in LD 143 to compare keycodes NN43041-464...

  • Page 209: Pre-Conversion Steps

    LD 135 SCPU (ensure that the system is redundant) LD 137 STAT/TEST CMDU LD 48 STAT AML LD 32 STAT LD 60 STAT LD 30 LDIS (Verify what Is disabled if any) Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

  • Page 210: Post-Conversion Checks

    Page 210 of 226 Appendix B: Upgrade checklists Table 27 Pre-conversion steps (Part 2 of 2) Get Software Information from LD 22 ISSP - Patches in service - Future Reference if required TID/SLT - License Parameters - To compare with converted database LD 21 - PRT CFN LD 97 - PRT SUPL/XPEC Run a Template Audit...

  • Page 211: Appendix C: Supported Cabling Options

    IMPORTANT! If your Cabinet or Chassis does not require specific Avaya supplied cables for Server cards, you must use shielded twisted pair Ethernet cables for the Server card faceplate ELAN and TLAN connections.
  • Page 212 In a Media Gateway 1010 (MG 1010), the MGC backplane Ethernet connections are provided by the Media Gateway Utility (MGU) faceplate ELAN and TLAN ports. Avaya Communication Server 1000E dual-homing is supported in accordance with the following cabinets and chassis: Table 29...
  • Page 213 Appendix C: Supported cabling options Page 213 of 226 Figure 56 MGC cabling in a Media Gateway Gateway Controller back Ethernet connections are MGU faceplate ports in a MG 1010. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 214 Page 214 of 226 Appendix C: Supported cabling options Figure 57 on page 214 demonstrates the MGC cabling in a dual-homed configuration. Figure 57 MGC Dual-homed in a Media Gateway Gateway Controller back Ethernet connections are MGU faceplate ports in a MG 1010.
  • Page 215 Page 215 of 226 Figure 58 on page 215 shows the MGC cabling from the backplane connector to the MGC 100BT connector Cabinet. Figure 58 MGC using MGC 100BT in a Cabinet Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 216 Page 216 of 226 Appendix C: Supported cabling options Figure 59 on page 216 shows the MGC in a dual-homed configuration in a Cabinet. Figure 59 MGC Dual-homed in a Cabinet NN43041-464 Standard 05.04 December 2011...
  • Page 217 Page 217 of 226 Figure 60 on page 217 shows the MGC and CP PM card as a SA Call Server in a Media Gateway. Figure 60 SA Call Server in a Media Gateway Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 218 Page 218 of 226 Appendix C: Supported cabling options Figure 61 on page 218 shows the MGC and CP PM card as a SA Call Server in a Cabinet. Figure 61 SA Call Server in a Cabinet NN43041-464 Standard 05.04 December 2011...
  • Page 219 SA Call Server with a Signaling Server in a Media Gateway. Figure 62 SA Call Server with SS in a MG Gateway Controller back Ethernet connections are MGU faceplate ports in a MG 1010. Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 220 Page 220 of 226 Appendix C: Supported cabling options Figure 63 on page 220 shows a SA Call server with a Signaling Server in a Cabinet. Figure 63 SA Call Server with SS in a Cabinet NN43041-464 Standard 05.04 December 2011...
  • Page 221 Page 221 of 226 Figure 65 on page 222shows the supported configuration for a Dual-homed SA Call Server in an MG 1010 chassis. Figure 64 Dual-homed SA Call Server in an MG 1010 Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 222 Page 222 of 226 Appendix C: Supported cabling options Figure 65 on page 222shows a Dual-homed HA Call Server with the HSP in Media Gateways. High Availability is supported with CP PM cards only. Figure 65 Dual-homed HA Call Server with HSP in Media Gateway MGC back connections are MGU faceplate ports in a MG 1010.
  • Page 223 Appendix C: Supported cabling options Page 223 of 226 Figure 66 on page 223 shows a Dual-homed HA Call Server with the HSP in Cabinets. Figure 66 Dual-homed HA Call Server with HSP in Cabinets Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...
  • Page 224 Page 224 of 226 Appendix C: Supported cabling options Figure 67 on page 224 shows a Dual-homed HA Call Server with a dual-homed HSP in Media Gateways. Note: This configuration does not support DSP daughterboards on the MGC. Figure 67 Dual-homed HA Call Server with a dual-homed HSP MGC back connections are MGU faceplate ports in a MG 1010.
  • Page 225 225 shows a Dual-homed HA Call Server with a dual-homed HSP in Cabinets. This configuration does not support DSP daughterboards on the MGC. Figure 68 Dual-homed HA Call Server with dual-homed HSP Avaya Communication Server 1000E Upgrade Hardware Upgrade Procedures...

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