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Chapter 17: Administering the Avaya
The Demand PIN Master is a program that deals with the validation of personal identification
numbers (PINs) and the opening and closing of conferences. The PIN engine routes callers to
conferences according to the PIN they enter. The Demand engine opens conferences
according to start times stored in the Client Registration Server (CRS) and according to current
demand. The Demand PIN Master resides on the same computer as the Conference
Management Server (CMS).
This chapter describes the administrative tasks associated with the Demand PIN Master
program. It contains the following sections:
Resource Management
●
Client PIN Validation
●
CLI Validation
●
CLI Identification
●
Branded DDIs
●
Locked and Full Conferences
●
Extending Conferences
●
Time Synchronization
●
Demand.ini
●
Resource Management
The Demand PIN Master opens conferences as soon as the first participant arrives. Participants
access conferences by entering a valid PIN or by dialing in using a DDI tagged as direct. All
subsequent participants are routed to the conference as they arrive.
In the case of scheduled conferences, the arrival of the first participant might not coincide with
the scheduled start time. The booking period is the span between the scheduled start time and
the scheduled end time. The first participant can activate their conference at any point during
the booking period. The Demand PIN Master manages resources efficiently by ensuring that
conferences are not opened unneccessarily. Conferences do not open automatically at the
scheduled start time. They open only if the first participant enters a valid PIN.
CS7000 System Administrator Guide for Release 9.4
Demand PIN Master
251
January 2006
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