Avaya Meridian 1 Series Upgrade Manual
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Avaya Meridian 1 Series Upgrade Manual

Avaya Meridian 1 Series Upgrade Manual

Communication server cs 1000m sg cp piv to cs 1000m mg cp piv fnf upgrade
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Communication Server 1000M and
Meridian 1
CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade
Avaya Communication Server 1000
Release 7.6
Document Status: Standard
Document Version: 06.02
Document Number: NN43021-466
Date: December 2013

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  • Page 1 Communication Server 1000M and Meridian 1 CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade Avaya Communication Server 1000 Release 7.6 Document Status: Standard Document Version: 06.02 Document Number: NN43021-466 Date: December 2013...
  • Page 2 Avaya. All content on this site, the documentation and the Product provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases.
  • Page 3 The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation and Product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark.

  • Page 4: Table Of Contents

    Planning ..........Avaya Communication Server 1000 task flow ....
  • Page 5 Page 5 of 159 Contents Performing a template audit ....... . . Backing up the database (data dump) .

  • Page 6: New In This Release

    Page 6 of 159 New in this release This chapter contains information about Avaya Communication Server 1000 (Avaya CS 1000) Release 7.6 new features. Features There are no updates to the feature descriptions in this document. Other See the following sections for information about changes that are not...
  • Page 7 Standard 05.01. This document is issued to support Avaya Communication Server 1000 Release 7.5. June 2010 Standard 04.02. This document is upissued to update the Avaya CS 1000M task flow graphic and to include CP PM version 2 content. June 2010 Standard 04.01.
  • Page 8 New in this release Page 8 of 159 May 2007 Standard 01.01. This document is upissued for Communication Server 1000 Release 5.0. This document contains information previously contained in the following legacy document, now retired: Communication Server 1000M and Meridian 1 Large System Upgrades (553-3021-258). May 2006 Standard 5.00.
  • Page 9 Page 9 of 159 New in this release NN43021-466 Standard 06.02 December 2013...

  • Page 10: Customer Service

    Page 10 of 159 Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to www.avaya.com or go to one of the pages listed in the following sections. Navigation •...
  • Page 11 Page 11 of 159 Customer service Getting help from a distributor or reseller If you purchased a service contract for your Avaya product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

  • Page 12: System Information

    Avaya Communication Server Release 7.6 on Meridian 1 Options 51C, 61C, 81C, Avaya Communication Server 1000M SG (Avaya CS 1000M SG), and Avaya CS 1000M MG systems. For software conversion procedures prior to Release 3.0, see the Software conversion procedures (553-2001-320) document for software Release 24.

  • Page 13: Applicable Systems

    Page 13 of 159 System information more information about legacy products and releases, click the Documentation link under Support on the Avaya home page: www.avaya.com Applicable systems This document applies to the following systems: • Communication Server 1000M Single Group (CS 1000M SG) •...

  • Page 14: Intended Audience

    System information Page 14 of 159 • Common Processor Dual Core (CP DC) • Commercial off-the-shelf (COTS) Signaling Server For more information, see “lnstalling a Signaling Server” on page 106. Upgrade paths This document contains information about the following Large System upgrades: •...

  • Page 15: Related Information

    Page 15 of 159 System information • Meridian 1 Option 61C • Meridian 1 Option 81C The Common Processor Pentium Mobile, Common Processor Dual Core (CP DC), and Commercial off-the-Shelf (COTS) platforms are referred to as server. Related information CAUTION — Data Loss Only personnel who are familiar with the system and with conversion procedures should perform the conversion.
  • Page 16 System information Page 16 of 159 The term source refers to the hardware and software that is currently running. The term target refers to the new hardware and software to which the system is converting. CAUTION — Data Loss Read “General software conversion information” in CS 1000M and Meridian 1 Large System Upgrades Overview (NN43021-458) before performing any operations.
  • Page 17 Communication Server 1000M and Meridian 1 Large System Maintenance (NN43021-700) • Communication Server 1000M and Meridian 1 Large System Upgrade NTPs (NN43021-458 to NN43021-474) Online To access Avaya documentation online, click the Documentation link under Support on the Avaya home page: www.avaya.com NN43021-466 Standard 06.02 December 2013...

  • Page 18: Preparing And Planning For The Upgrade

    Planning..........Avaya Communication Server 1000 task flow ....

  • Page 19: Introduction

    Page 19 of 159 Preparing and planning for the upgrade Introduction This document implements a “source-to-target” approach to performing an upgrade. It is important to correctly identify the source platform, target platform, and maintenance window required to perform the upgrade. IMPORTANT! This upgrade requires that the PC you are working from is equipped with a floppy disk drive and CF reader (or, if a...

  • Page 20: Planning

    • Review all product bulletins and Avaya Alerts that impact the site. • Determine if software can be converted on site or must be sent to Avaya. • Prepare a contingency plan for backing out of the upgrade. DANGER OF ELECTRIC SHOCK In a DC-powered system, power to the column can remain on during the following procedures.

  • Page 21: Avaya Communication Server 1000 Task Flow

    Avaya Communication Server 1000 task flow This section provides a high-level task flow for the installation or upgrade of an Avaya Communication Server 1000 system. The task flow indicates the recommended sequence of events to follow when configuring a system and provides the document number that contains the detailed procedures required for the task.
  • Page 22 Preparing and planning for the upgrade Page 22 of 159 Figure 1 Communication Server 1000M task flow CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...

  • Page 23: Upgrade Checklists

    Page 23 of 159 Preparing and planning for the upgrade Upgrade Checklists Upgrade checklists can be found in “Upgrade checklists” on page 148. Engineers may print this section for reference during the upgrade. Preparing Preparing for an upgrade involves the following tasks: •...

  • Page 24: Connect A Terminal

    Preparing and planning for the upgrade Page 24 of 159 Changing the procedure or ignoring the warning boxes could cause longer service interruptions. Connect a terminal Procedure 1 Connecting a terminal A maintenance terminal is required to access the Core or Core/Net modules during the upgrade procedure.
  • Page 25 Page 25 of 159 Preparing and planning for the upgrade Note: Items marked with an asterisk (*) are required. Other items are recommended for a total system status. Table 3 Print site data (Part 1 of 3) Site data Print command Terminal blocks for all TNs LD 20 TYPE...
  • Page 26 Preparing and planning for the upgrade Page 26 of 159 Table 3 Print site data (Part 2 of 3) Site data Print command *Software packages LD 22 TYPE *Software issue and tape ID LD 22 * Peripheral software versions LD 22 TYPE PSWV ACD data block for all customers...

  • Page 27: Performing A Template Audit

    = 0-252 in multiples of four for Avaya CS 1000 Media Gateway 1000E (Avaya MG 1000E) Note: Items marked with asterisks (*) are required printout for conversion. Other items are recommended for a total system status.

  • Page 28: Backing Up The Database (Data Dump)

    Preparing and planning for the upgrade Page 28 of 159 LD 01 The audit begins as soon as LD 01 is entered. TEMPLATE AUDIT STARTING PBX TEMPLATE SCAN TEMPLATE 0001 USER COUNT LOW CHECKSUM OK TEMPLATE 0002 USER COUNT HIGH CHECKSUM OK TEMPLATE 0003 NO USERS FOUND STARTING SL1 TEMPLATE SCAN...

  • Page 29: Making The Rmd Bootable

    Note: This utility is supported by all versions of Microsoft Windows. The installation RMD CF card must come preformatted and bootable from Avaya. Consumer CF cards are not bootable by default and must be made bootable as outlined in Procedure 3 on page NN43021-466 Standard 06.02...
  • Page 30 Preparing and planning for the upgrade Page 30 of 159 Procedure 3 Making the RMD bootable After downloading the software image file, unzip it to a directory on your Open the utilities folder. Double click the mkbootrmd.bat file. Insert a blank 512 MByte CF card (see Figure 2).
  • Page 31 Page 31 of 159 Preparing and planning for the upgrade Enter the correct drive letter of the RMD (see Figure 3). Figure 3 mkbootrmd.bat NN43021-466 Standard 06.02 December 2013...
  • Page 32 Preparing and planning for the upgrade Page 32 of 159 The boot sector files (bootrom.sys and nvram.sys) are successfully copied making the CF card bootable (see Figure 4). Figure 4 Boot sector successfully installed End of Procedure CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...
  • Page 33 Page 33 of 159 Preparing and planning for the upgrade NN43021-466 Standard 06.02 December 2013...

  • Page 34: Performing The Upgrade

    Page 34 of 159 Performing the upgrade Contents This chapter contains the following topics: Reviewing upgrade requirements ......Upgrading Core 1 .
  • Page 35 Page 35 of 159 Performing the upgrade Before the upgrade, check that items on the order form are also on the packing slip. Check that all items been received. If any items are missing, contact your supplier for replacements before you begin the upgrade. WARNING Service Interruption DO NOT proceed with the upgrade if any of the required...
  • Page 36 Dep. Lists (PEPs) – Key code File — One blank CF card for database backup — One Avaya CS 1000 Release 7.5 Documentation CD IMPORTANT! Systems and components delivered to customer sites may include preinstalled software. However, the preinstalled software versions are typically older and are included only for manufacturing and order management purposes.

  • Page 37: Upgrading Core 1

    Page 37 of 159 Performing the upgrade Example of upgrading a redundant system from CS 1000 Release 5.5 software to Release 6.0 software Command CPU 0 CPU 1 State = Active/ Redundant State = Inactive / Redundant HSP IP = 127.2.0.2 HSP IP = 127.2.0.1 S/W = 5.5 S/W = 6.0...
  • Page 38 Performing the upgrade Page 38 of 159 If Core 1 is active, make Core 0 active: SCPU Switch to Core 0 (if necessary) **** Exit program End of Procedure Procedure 5 Checking that Clock Controller 0 is active Check the status of the Clock Controllers: LD 60 Load program SSCK 0...
  • Page 39 Page 39 of 159 Performing the upgrade Procedure 6 Splitting the Cores In Core/Net 0,enter the SPLIT command from LD 135. LD 135 Load program SPLIT Split the Cores **** Exit program Hardware disable all CNI cards in Core 1. The system is now in split mode, with call processing on Core 0.
  • Page 40 Performing the upgrade Page 40 of 159 Connecting the shelf 1 FIJI Ring cables (descending) IMPORTANT! The shortest Fiber Cable must always be used. The cables from group 0 to group 1 must always be the same length as the cables from the last group back to group 0 The distance between the lengths of each fiber ring from group 0 to any other group must not exceed 50'.
  • Page 41 Page 41 of 159 Performing the upgrade Figure 5 Shelf 1 descending fiber-optic Ring (Meridian 1 Option 81C 5 group example) Group 4, shelf 1 Tx (J1) (not used with Rx (J2) Fiber Network) Group 4, shelf 0 Group 2, shelf 1 Group 1, shelf 1 Tx (J1) Tx (J1)
  • Page 42 Performing the upgrade Page 42 of 159 To complete the Ring, connect a final cable from Tx in Group 1, shelf 1 to Rx in Group 0, shelf 1. Note: Connect the Side 1 FIJI Ring cables only. Table 4 FIJI Ring 1 connections Groups 0 - X are cabled in descending order Group/Shelf...
  • Page 43 Page 43 of 159 Performing the upgrade Figure 6 Shelf 1 descending fiber-optic Ring (Meridian 1 Option 81 2 group example) Group 1, shelf 1 Tx (J1) Rx (J2) Group 1, shelf 0 Tx (J1) Rx (J2) Group 0, shelf 1 Group 0, shelf 0 Tx (J1) Tx (J1)
  • Page 44 Performing the upgrade Page 44 of 159 Figure 7 3PE Fanout Panel connections CE Module Network Group 1, shelf 1 9 10 11 12 13 14 CE Pwr Sup Network Group Common Equipment Shelf Group 2 Group 1 Group 6 Group 5 Group 4 Group 3...
  • Page 45 Page 45 of 159 Performing the upgrade Procedure 8 Cable the Clock Controller 1 to FIJI hardware IMPORTANT! Both NTRC46 cables must be the same length. Figure 8 on page 46 Connect the cables to the Clock Controller 1 as shown in Connect P2 of the NTRC49 cable to port J3 of Clock Controller 1.
  • Page 46 Performing the upgrade Page 46 of 159 Figure 8 Clock Controller cable configuration NTRC49 cable J1 Clock J1 Clock FIJI card FIJI card Group 0, Group 0, shelf 1 shelf 0 FIJI FIJI ENBL/DIS ENBL/DIS CLK/FIJI 1 CLK/FIJI 1 CLK/FIJI 2 MAINT CLK/FIJI 2 MAINT...
  • Page 47 Page 47 of 159 Performing the upgrade CS 1000 Release 7.5 upgrade Upgrading the software Procedure 9 outlines the steps involved in installing CS 1000 Release 7.5 for the CP PIV processor. Procedure 9 Upgrading the software Check that a terminal is now connected to COM 1port in CP 1. The settings for the terminal are: Terminal type: VT100 9600 Baud...
  • Page 48 Performing the upgrade Page 48 of 159 Enter <CR> at the Install Tool Menu. Note: Blank CF prompts begin here. Mounting /cf2 Found /cf2/nvram.sys Mounting /boot| Found /boot/nvram.sys Selecting nvram file from 2 sources Read boot parameters from: F: Faceplate compact flash H: Hard Drive 10 [F] Press <CR>...
  • Page 49 Page 49 of 159 Performing the upgrade The system then enters the Main Menu for keycode authorization. NN43021-466 Standard 06.02 December 2013...
  • Page 50 Performing the upgrade Page 50 of 159 M A I N M E N U The Software Installation Tool will install or upgrade Communication Server 1000 Software, Database and the CP-BOOTROM. You will be prompted throughout the installation and given the opportunity to quit at any time.
  • Page 51 Page 51 of 159 Performing the upgrade At this point, either replace the RMD or quit the installation. If you select option “<q> - Quit.”, the system requires confirmation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================ ==================== You selected to quit. Please confirm. Please enter: <CR>...
  • Page 52 Performing the upgrade Page 52 of 159 Select the keycode to be used on the system.The system validates the selected keycode and displays the software release and machine type authorized. Validating keycode ... Copying "/cf2/keycode/KCport60430m.kcd" to "/u/ keycode" - Copy OK: 1114 bytes copied The provided keycode authorizes the install of xxxx software (all subissues) for machine type xxxx (CP PIV processor on <system>).
  • Page 53 Page 53 of 159 Performing the upgrade If the keycode matches, enter <CR> to continue the installation. The system displays the Install Menu. Select option “<a>. Note: Option A uses the existing db from the FMD. External database backup is Option B. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool =================================================...
  • Page 54 Performing the upgrade Page 54 of 159 10 The system requires the insertion of the RMD containing the software to be installed. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Please insert the Removable Media Device into the drive on Core x. Please enter: <CR>...
  • Page 55 Page 55 of 159 Performing the upgrade 11 If the RMD containing the software is already in the drive, select option “<a> - RMD is now in drive. Continue with s/w checking.” (or simply press <CR>) to continue. If the RMD is not yet in the drive, insert it and then press <CR>.
  • Page 56 Performing the upgrade Page 56 of 159 13 Choosing Yes for the Dependency Lists installation. Note: If Dependency Lists are not installed on media, the following prompts do not appear. Proceed to step 14 on page Do you want to install Dependency Lists? Please enter: <CR>...
  • Page 57 Note: if Sequential is selected <1>, upgrades to the Avaya CS 1000 Media Gateway 1000E (Avaya MG 1000E) are performed across the LAN in a sequential manner. One Avaya MG 1000E is upgraded at a time. No other MG 1000E upgrades are initiated until the current MG 1000E completes its installation.
  • Page 58 ************************************************* PSDL INSTALLATION MENU The PSDL contains the loadware for all downloadable cards in the system and loadware for Avaya 3900 Series Digital Deskphones sets. ************************************************* Select ONE of the SEVEN PSDL files: 1. Global 10 Languages 2. Western Europe 10 Languages 3.
  • Page 59 Page 59 of 159 Performing the upgrade 17 Enter <CR> to confirm and continue upgrade. Note: After entering yes below, the system copies the software from RMD to FMD (the files copied are listed). This file copy takes between 5 and 10 minutes to complete.
  • Page 60 Performing the upgrade Page 60 of 159 18 Successful installation confirmation appears, enter <CR> to continue. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Software release xxxx was installed successfully on Core x. All files were copied from RMD to FMD. Please press <CR>...
  • Page 61 Page 61 of 159 Performing the upgrade 20 Upon returning to the main install menu, enter q to quit. I N S T A L L M E N U The Software Installation Tool will install or upgrade Succession Enterprise System Software, Database and the CP-BOOTROM.
  • Page 62 Performing the upgrade Page 62 of 159 21 The system then prompts you to confirm and reboot. Enter <CR> to quit. Enter <CR> again to reboot. You selected to quit. Please confirm. Please enter: <CR> -> <y> - Yes, quit. <n>...
  • Page 63 Page 63 of 159 Performing the upgrade 22 Remove the RMD from the CF card slot on Core 1. End of Procedure Verifying the upgraded database Procedure 10 Verifying the upgraded database Print ISSP (system software issue and patches) LD 22 Load program ISSP ****...
  • Page 64 Performing the upgrade Page 64 of 159 Print the customer data block(s) in LD 21. LD 21 Load program TYPE CUST **** Exit program Checking for Peripheral Software Download to Core 1 Enter LD 22 and print Target peripheral software version. The Source peripheral software version was printed in “Printing site data”...
  • Page 65 Page 65 of 159 Performing the upgrade Reconfiguring I/O ports and call registers Procedure 11 Reconfiguring I/O ports and call registers Evaluate the number of call registers and 500 telephone buffers that are configured for the system (suggested minimum values are 20,000 and 1000 respectively).
  • Page 66 Performing the upgrade Page 66 of 159 CAUTION — Service Interruption Service Interruption The following procedures interrupt call processing. All active calls are lost. Connecting LAN 1 Procedure 12 Connecting LAN 1 Attach the LAN 1 cable to the CP PIV faceplate connector on Core 1. LAN 1 and LAN 2 cables are now connected.
  • Page 67 Page 67 of 159 Performing the upgrade Hardware disable and remove Clock Controller 0. Seat and hardware enable Clock Controller 1. Seat and hardware enable FIJI cards in Ring 1. Press the INIT button on the CP PIV card in Core 1. This initializes Core 1. End of Procedure Testing Core/Net 1 Procedure 14...
  • Page 68 Performing the upgrade Page 68 of 159 Stat network cards: LD 32 STAT x x = loop number **** Exit program Print status of all controllers: LD 97 TYPE XPE (returns status of all controller cards) **** Exit program Make internal, external and network calls. Check attendant console activity.

  • Page 69: Upgrading Core 0

    Page 69 of 159 Performing the upgrade Upgrading Core 0 Procedure 15 Checking that Core 1 is active To upgrade Core 0, verify that Core 1 is the active side performing call processing: Verify that Core 1 is active: LD 135 Load program STAT CPU Obtain the status of the CPUs...
  • Page 70 Performing the upgrade Page 70 of 159 Procedure 18 Connect the FIJI to FIJI cables Connect P1 of a NTRC47 FIJI to FIJI cable to J4 of the FIJI cards in each Network shelf 1, except group 0. Connect P2 of a NTRC47 FIJI to FIJI cable to J4 of the FIJI cards in each Network shelf 0, except group 0.
  • Page 71 Page 71 of 159 Performing the upgrade Procedure 19 Connecting the shelf 0 FIJI Ring cables (ascending) Create Fiber Ring 0. Connect the FIJI cards in all Network shelves 0 in Figure 9 on page 72 Figure 9 ascending order, from Tx to Rx ports (see page 72 IMPORTANT! The shortest Fiber Cable must always be used.
  • Page 72 Performing the upgrade Page 72 of 159 Figure 9 Shelf 0 ascending fiber optic Ring (Meridian 1 Option 81C 2 group example) Group 1, shelf 1 Tx (J1) Rx (J2) Group 1, shelf 0 Tx (J1) Rx (J2) Group 0, shelf 1 Group 0, shelf 0 Tx (J1) Tx (J1)
  • Page 73 Page 73 of 159 Performing the upgrade To complete the Ring, connect a final cable from the Tx (J1) port in the highest number group back to the Rx (J2) port in Group 0, shelf 0. Table 5 FIJI Ring 0 connections Groups X - 0 are cabled in ascending order Group/Shelf FIJI Connector...
  • Page 74 Performing the upgrade Page 74 of 159 Figure 10 Shelf 0 ascending fiber optic Ring (Meridian 1 Option 81C 5 group example) Group 4, shelf 1 Tx (J1) Rx (J2) (not used with Fiber Network) Group 4, shelf 0 Group 2, shelf 1 Group 1, shelf 1 Tx (J1) Tx (J1)
  • Page 75 Page 75 of 159 Performing the upgrade Figure 11 Clock Controller cable configuration NTRC49 cable J1 Clock J1 Clock FIJI card FIJI card Group 0, Group 0, shelf 1 shelf 0 FIJI FIJI ENBL/DIS ENBL/DIS CLK/FIJI 1 CLK/FIJI 1 CLK/FIJI 2 MAINT CLK/FIJI 2 MAINT...
  • Page 76 Performing the upgrade Page 76 of 159 Connect P1 of the NTRC46 cable from Clock 1 to J3 of the FIJI card in group 0, shelf 0. End of Procedure Procedure 21 Enabling Clock Controller 0 and Ring 0 Hardware enable FIJI cards in RIng 0 and hardware enable Clock Controller 0.
  • Page 77 Page 77 of 159 Performing the upgrade Check that the Rings operate correctly: STAT RING 0 Check status of Ring 0 (HALF/HALF) STAT RING 1 Check status of Ring 1 (HALF/HALF) **** Exit program Check the status of Clock Controller 0 LD 60 Load program SSCK x...
  • Page 78 Performing the upgrade Page 78 of 159 Perform a KDIF in LD 143. Press the manual RESET button the Call Processor 1 (inactive) card faceplate. Call up the Software Installation Program during a SYSLOAD. During SYSLOAD, the following prompt appears: Read boot parameters from: F: Faceplate compact flash H: Hard Drive...
  • Page 79 Page 79 of 159 Performing the upgrade The system then enters the Main Menu for keycode authorization. NN43021-466 Standard 06.02 December 2013...
  • Page 80 Performing the upgrade Page 80 of 159 M A I N M E N U The Software Installation Tool will install or upgrade Communication Server 1000 Software, Database and the CP-BOOTROM. You will be prompted throughout the installation and given the opportunity to quit at any time.
  • Page 81 Page 81 of 159 Performing the upgrade At this point, either replace the RMD or quit the installation. If you select option “<q> - Quit.”, the system requires confirmation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================ ==================== You selected to quit. Please confirm. Please enter: <CR>...
  • Page 82 Performing the upgrade Page 82 of 159 Select the keycode to be used on the system.The system validates the selected keycode and displays the software release and machine type authorized. Validating keycode ... Copying "/cf2/keycode/KCport60430m.kcd" to "/u/ keycode" - Copy OK: 1114 bytes copied The provided keycode authorizes the install of xxxx software (all subissues) for machine type xxxx (CP PIV processor on <system>).
  • Page 83 Page 83 of 159 Performing the upgrade If the keycode matches, enter <CR> to continue the installation. The system displays the Install Menu. Select option “<a>. Note: Option A uses the existing db from the FMD. External database backup is Option B. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool =================================================...
  • Page 84 Performing the upgrade Page 84 of 159 10 The system requires the insertion of the RMD containing the software to be installed. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Please insert the Removable Media Device into the drive on Core x. Please enter: <CR>...
  • Page 85 Page 85 of 159 Performing the upgrade 11 If the RMD containing the software is already in the drive, select option “<a> - RMD is now in drive. Continue with s/w checking.” (or simply press <CR>) to continue. If the RMD is not yet in the drive, insert it and then press <CR>.
  • Page 86 Performing the upgrade Page 86 of 159 13 Choosing Yes for the Dependency Lists installation. Note: If Dependency Lists are not installed on media, the following prompts do not appear. Proceed to step 14 on page Do you want to install Dependency Lists? Please enter: <CR>...
  • Page 87 Page 87 of 159 Performing the upgrade 14 Select to enable/disable CSU option. Note: if Sequential is selected <1>, upgrades to the MG 1000Es are performed across the LAN in a sequential manner. One MG 1000E is upgraded at a time. No other MG 1000E upgrades are initiated until the current MG 1000E completes its installation.
  • Page 88 ************************************************* PSDL INSTALLATION MENU The PSDL contains the loadware for all downloadable cards in the system and loadware for Avaya 3900 Series Digital Deskphones sets. ************************************************* Select ONE of the SEVEN PSDL files: 1. Global 10 Languages 2. Western Europe 10 Languages 3.
  • Page 89 Page 89 of 159 Performing the upgrade 17 Enter <CR> to confirm and continue upgrade. Note: After entering yes below, the system copies the software from RMD to FMD (the files copied are listed). This file copy takes between 5 and 10 minutes to complete.
  • Page 90 Performing the upgrade Page 90 of 159 18 Successful installation confirmation appears, enter <CR> to continue. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Software release xxxx was installed successfully on Core x. All files were copied from RMD to FMD. Please press <CR>...
  • Page 91 Page 91 of 159 Performing the upgrade 20 Upon returning to the main install menu, enter q to quit. I N S T A L L M E N U The Software Installation Tool will install or upgrade Succession Enterprise System Software, Database and the CP-BOOTROM.
  • Page 92 Performing the upgrade Page 92 of 159 21 The system then prompts you to confirm and reboot. Enter <CR> to quit. Enter <CR> again to reboot. You selected to quit. Please confirm. Please enter: <CR> -> <y> - Yes, quit. <n>...
  • Page 93 Page 93 of 159 Performing the upgrade 22 Remove the RMD from the CF card slot on Core 0. End of Procedure Verifying the upgraded database Procedure 23 Verifying the upgraded database Print ISSP (system software issue and patches) LD 22 Load program ISSP ****...

  • Page 94: Making The System Redundant

    Performing the upgrade Page 94 of 159 Print the customer data block(s) in LD 21. LD 21 Load program TYPE CUST **** Exit program Core 1 is now active, clock 1 is active, FIJI Rings are half/ half, CNI is disabled in Core 0. End of Procedure Making the system redundant At this point, Core/Net 0 is ready to be synchronized with Core/Net 1.
  • Page 95 Page 95 of 159 Performing the upgrade Once the synchronization of memories and drives is complete, STAT the CPU and verify that the CPUs are in a true redundant state. LD 135 STAT CPU Obtain status of CPU and memory **** Exit the program .stat cpu...
  • Page 96 Performing the upgrade Page 96 of 159 Tier 1 and Tier 2 health of both Cores must be identical in order to successfully switch service from Core 1 to Core 0 CPUs. LD 135 STAT HEALTH Obtain status of CPU and memory **** Exit the program .stat health...
  • Page 97 Page 97 of 159 Performing the upgrade TIER 2 Health Count Breakdown: ======================================= ELAN 16 IP : 47.11.138.150 Health = 2 ELAN 17 IP : 47.11.138.153 Health = 2 Local AML over ELAN Total Health:4 Local Total IPL Health = 6 IPL connection history:3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Local TIER 2 Health Total:10...
  • Page 98 Performing the upgrade Page 98 of 159 TIER 2 Health Count Breakdown: ======================================= ELAN 16 IP : 47.11.138.150 Health = 2 ELAN 17 IP : 47.11.138.153 Health = 2 Remote AML over ELAN Total Health:4 Remote Total IPL health = 6 Remote TIER 2 Health Total:10 The system will now operate in full redundant mode with Core/Net 1 active.

  • Page 99: Completing The Cp Piv Upgrade

    Page 99 of 159 Performing the upgrade Completing the CP PIV upgrade LD 137 commands are not applicable to CP PIV. Instead, the CMDU/MMDU following commands are used in LD 137. • STAT FMD display text: Status of Fixed Media Device (FMD) command parameter: none •...
  • Page 100 Performing the upgrade Page 100 of 159 STAT CNI c s Obtain status of cCNI cards (core, slot) TEST CNI c s Test cCNI (core, slot) Test system redundancy: LD 137 Load program TEST RDUN Test redundancy DATA RDUN Test database integrity STAT FMD Status of one or both Fixed Media Devices (FMD)
  • Page 101 Page 101 of 159 Performing the upgrade Test the clocks: Verify that the clock controller is assigned to the active Core: LD 60 Load program SSCK x Obtain status of the clock controllers (x is “0” or “1” for Clock 0 or Clock 1) SWCK Switch the Clock (if necessary) ****...
  • Page 102 Performing the upgrade Page 102 of 159 Check the status of the FIJI alarms: STAT ALRM Query the alarm condition for all FIJI cards in all Network Groups **** Exit program Check applications. 10 Check dial tone. End of Procedure Switching call processing Procedure 26 Switching call processing...
  • Page 103 Page 103 of 159 Performing the upgrade Procedure 27 Testing Core/Net 0 From active Core/Net 0, perform these tests on Core/Net 1: Perform a redundancy sanity test: LD 135 Load program STAT CPU Obtain status of CPU and memory TEST CPU Test the CPU Test the System Utility card and the cCNI cards: LD 135...
  • Page 104 Performing the upgrade Page 104 of 159 Clear the display and minor alarms on both Cores: LD 135 Load program CDSP Clear the displays on the cores CMAJ Clear major alarms CMIN ALL Clear minor alarms Test the clocks: Verify that the clock controller is assigned to the active Core. LD 60 Load program SSCK x...
  • Page 105 Page 105 of 159 Performing the upgrade Performing a customer backup data dump (upgraded release) Procedure 28 Performing a data dump to backup the customer database: Log into the system. Insert a CF card into the active Core/Net RMD slot to back up the database.

  • Page 106: Lnstalling A Signaling Server

    This chapter also contains general instructions to connect Commercial off-the-shelf (COTS) servers. The Avaya Communication Server 1000M (Avaya CS 1000M) system supports the Common Processor Pentium Mobile (CP PM) card model NTDW66, the Common Processor Dual Core (CP DC) model NTDW54, and the Commercial off-the-shelf (COTS) servers.

  • Page 107: Signaling Server Task Flow

    Signaling Server task flow This section provides a high-level task flow for the installation or upgrade of an Avaya Communication Server 1000 (Avaya CS 1000) system. The task flow indicates the recommended sequence of events to follow when configuring a system and provides the document number that contains the detailed procedures required for the task.
  • Page 108 lnstalling a Signaling Server Page 108 of 159 Figure 12 Signaling Server task flow CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...

  • Page 109: Readiness Checklist

    Page 109 of 159 lnstalling a Signaling Server Readiness checklist Before installing a Signaling Server in a Communication Server 1000 system, complete the following checklist. WARNING Do not modify or use a supplied AC-power cord if it is not the exact type required in the region where you install and use the Signaling Server.
  • Page 110 lnstalling a Signaling Server Page 110 of 159 Table 6 Readiness checklist (Part 1 of 2) Have you: Read all safety instructions in Communication Server 1000M and Meridian 1 Large System Installation and Commissioning (NN43021-310), as appropriate for your Communication Server 1000 system? Do you have all equipment and peripherals? For COTS servers: •...

  • Page 111: Server Card Hardware Installation

    Page 111 of 159 lnstalling a Signaling Server Table 6 Readiness checklist (Part 2 of 2) Have you: Checked for correct grounding facilities? Obtained the following • screwdrivers • an ECOS 1023 POW-R-MATE or similar type of multimeter • appropriate cable terminating tools •...
  • Page 112 lnstalling a Signaling Server Page 112 of 159 instructions, see Linux Platform Base and Applications Installation and Commissioning (NN43001-315). IMPORTANT! There are several switches on CP PM circuit cards. All switch settings must be factory defaults except for the switch labelled S5. Switch S5 must be in position 2 to support the internal hard drive used on the CP PM Signaling Server circuit card.
  • Page 113 Page 113 of 159 lnstalling a Signaling Server Use the following procedure to install ELAN and TLAN Ethernet ports on the back of a Communication Server 1000M UEM. IMPORTANT! Installing ELAN and TLAN Ethernet ports on the back of a Communication Server 1000M Universal Equipment Module (UEM) disrupts service.
  • Page 114 lnstalling a Signaling Server Page 114 of 159 The following is a list of items in the NTDW69AAE5 cabling kit: • two RJ-45 CAT5 Ethernet patch cables • two Ethernet port couplers • one Ethernet port adapter plate • two screws •...
  • Page 115 Page 115 of 159 lnstalling a Signaling Server Figure 15 Two Ethernet port couplers in adapter plate Loosely attach screws, washers, and nuts to the Ethernet port adapter plate. See Figure 16. NN43021-466 Standard 06.02 December 2013...
  • Page 116 lnstalling a Signaling Server Page 116 of 159 Figure 16 One Ethernet port coupler in adapter plate Switch off the UEM power supplies. See Figure 17. CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...
  • Page 117 Page 117 of 159 lnstalling a Signaling Server Figure 17 Shut down UEM power supplies Select one of the J2-J5 knock-out plates on the back of the UEM. See Figure 18. Note: For DC powered systems, turn off the breakers in the pedestal not on the shelf.
  • Page 118 lnstalling a Signaling Server Page 118 of 159 Figure 18 J2-J5 plates on back panel of UEM Knock out the metal plate from the selected J2-J5 location to provide a hole through which the Ethernet patch cables are routed and to which the Ethernet port adapter plate is attached.
  • Page 119 Page 119 of 159 lnstalling a Signaling Server Figure 19 Selected J2-J5 plate on back panel of UEM Establish an ELAN port on the back panel of the UEM. Insert the end of one of the RJ-45 CAT5 Ethernet patch cables (supplied) into the ELAN network interface (ELAN port) on the Server faceplate.
  • Page 120 lnstalling a Signaling Server Page 120 of 159 Figure 20 ELAN connection on CP PM faceplate CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...
  • Page 121 Page 121 of 159 lnstalling a Signaling Server Figure 21 ELAN connection on Ethernet port coupler Connect the server to the TLAN subnet. Insert one end of the remaining RJ-45 CAT5 Ethernet patch cable (supplied) into the TLAN network interface (TLAN port) on the Server faceplate.
  • Page 122 lnstalling a Signaling Server Page 122 of 159 Figure 22 TLAN connection on CP PM faceplate CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...
  • Page 123 Page 123 of 159 lnstalling a Signaling Server Figure 23 TLAN connection on Ethernet port coupler 10 Fit the Ethernet port adapter plate into the hole on the back of the UEM and tighten the screws. See Figure 24. NN43021-466 Standard 06.02 December 2013...
  • Page 124 lnstalling a Signaling Server Page 124 of 159 Figure 24 Installed Ethernet port adapter plate 11 Attach the ferrite beads to the Ethernet patch cables.See Figure 25. CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...
  • Page 125 Page 125 of 159 lnstalling a Signaling Server Figure 25 Attached Ethernet patch cable ferrite beads End of Procedure NN43021-466 Standard 06.02 December 2013...

  • Page 126: Connections

    lnstalling a Signaling Server Page 126 of 159 Connections This section contains information about server connections. Connection checklist WARNING Do not modify or use a supplied AC power cord if it is not the correct type required for the host region. IMPORTANT! Server cards are powered through the backplane of the Media Gateway, Universal Equipment Module, or Media Gateway cabinet into which they...
  • Page 127 Page 127 of 159 lnstalling a Signaling Server Connecting a Signaling Server This section contains instructions for connecting a Server to the ELAN and TLAN subnet of a CS 1000M system. It also contains instructions for connecting a maintenance terminal to the Server. A Server card is inserted into a slot of a Universal Equipment Module (UEM).
  • Page 128 TLAN Ethernet switch. End of Procedure Verify or change the baud rate To verify or change the baud rate on an Avaya CP PM Signaling Server, see Linux Platform Base and Applications Installation and Commissioning (NN43001-315). CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...
  • Page 129 Page 129 of 159 lnstalling a Signaling Server Connecting an IBM COTS server In geographic regions that are susceptible to electrical storms, Avaya recommends that you plug the IBM COTS server into an AC surge suppressor. Figure 26 shows the rear view of the IBM X306m server.
  • Page 130 lnstalling a Signaling Server Page 130 of 159 Note: When you perform Procedure 31, “Connecting an IBM COTS server,” on page 130, see Figure 26 or Figure 27. Procedure 31 Connecting an IBM COTS server Connect the IBM server to the TLAN subnet. Insert the RJ-45 CAT5 (or better) cable into the TLAN Ethernet port on the back of the server.
  • Page 131 Signaling Server Connecting an HP COTS server In geographic regions that are susceptible to electrical storms, Avaya recommends that you plug the HP server into an AC surge suppressor. Figure 28 shows the rear view of the HP DL320-G4 server.
  • Page 132 lnstalling a Signaling Server Page 132 of 159 Check that the power cord is the type required in the region where you use the server. Do not modify or use the supplied AC power cord if it is not the correct type. Attach the female end of the power cord to the mating AC power receptacle on the right-hand side of the server back panel.
  • Page 133 Signaling Server Connecting a Dell COTS server In geographic regions that are susceptible to electrical storms, Avaya recommends that you plug the Dell server into an AC surge suppressor. Figure 29 shows the rear view of the Dell R300 server.

  • Page 134: Upgrading And Reconfiguring The Software

    lnstalling a Signaling Server Page 134 of 159 Check that the power cord is the type required in the region where you use the server. Do not modify or use the supplied AC power cord if it is not the correct type. Attach the female end of the power cord to the mating AC power receptacle on the right-hand side of the server back panel.
  • Page 135 ISP1100 Signaling Server. You must replace the ISP1100 with a CP PM, CP DC, or COTS Signaling Server. If you are upgrading from a Vxworks Signaling Server, Avaya recommends that you backup your IP Phone database and Network Routing Service (NRS) database on your current software release before upgrading to CS 1000 Linux Base and installing applications.
  • Page 136 Manager. After the Signaling Server is upgraded, use NRS Manager to restore the NRS database (from your local PC) and activate it for use by the NRS. For instructions on backing up and restoring an NRS database, see Avaya Network Routing Service Fundamentals (NN43001-130).
  • Page 137 Page 137 of 159 lnstalling a Signaling Server Procedure 34 Verifying the presence of an NRS Open the supported browser. Enter the ELAN or TLAN network interface IP Address of the primary Signaling Server as the URL. Note: Note: Do not assign the same IP address for the Node ID and the TLAN network interface IP address.
  • Page 138 lnstalling a Signaling Server Page 138 of 159 Initially, you can be prompted to enter the Call Server IP address, because the Call Server is used for web logon authorization. The Call Server IP address is a requirement, because unless you entered additional configuration parameters during the Signaling Server installation, the node configuration data file containing the Call Server IP address does not yet exist.
  • Page 139 Page 139 of 159 lnstalling a Signaling Server The Signaling Server component expands to display the properties of the Signaling Server (see Figure 32 on page 139). Figure 32 Signaling Server properties View the contents of the "Gatekeeper configuration" property. If the Gatekeeper configuration property indicates Primary (as is the case here), Alternate or Failsafe, the Signaling Server hosts an NRS.
  • Page 140 CP PM BIOS. Perform the steps in Procedure 35 to upgrade the CP PM BIOS to version 18. For information about manually upgrading the CP PM BIOS with VxWorks software, see Avaya Communications Server 1000E Maintenance (NN43041-700). Procedure 35 Upgrading the CP PM BIOS with the CS 1000 Linux Base installer Connect to serial port 1 on the CP PM.
  • Page 141 Page 141 of 159 lnstalling a Signaling Server Figure 33 CP PM faceplate drive boot The welcome screen appears. Press ENTER to direct the input and output to COM1. Figure 34 appears if the CP PM card has a BIOS version lower than 18. Enter yes to proceed with the automatic upgrade.
  • Page 142 lnstalling a Signaling Server Page 142 of 159 Figure 34 CP PM BIOS automatic upgrade Verify that the BIOS upgrade is finished. Press Enter to reboot. During the reboot memory check, press Ctrl c to access the CP PM BIOS setup menu.
  • Page 143 Page 143 of 159 lnstalling a Signaling Server Figure 35 CP PM BIOS setup 10 Figure 36 appears. Press y to reset CMOS to factory defaults. NN43021-466 Standard 06.02 December 2013...
  • Page 144 lnstalling a Signaling Server Page 144 of 159 Figure 36 CP PM BIOS reset 11 The system reboots. After the initial boot, Figure 33 appears and the new BIOS version displays. Verify the BIOS version is 18. You can now press the F key to boot from the faceplate CF card and proceed with the Linux Platform Base software installation.
  • Page 145 (NN43001-315). Installing Linux applications Avaya CS 1000 Release 7.5 Signaling Server and SIP line software are Linux applications. Linux applications install on CS 1000 Linux Base and interact with the CS 1000 Linux Base application framework. You can deploy and install Linux applications with the CS 1000 Linux Base Centralized Deployment Manager.
  • Page 146 lnstalling a Signaling Server Page 146 of 159 When a device joins the UCM security domain, a mutually-trusted SSH channel is created. You must manually confirm the fingerprint of the public key before the UCM Primary Security Server RSA public key is added to the authorized key file.
  • Page 147 Page 147 of 159 lnstalling a Signaling Server NN43021-466 Standard 06.02 December 2013...

  • Page 148: Appendix A: Upgrade Checklists

    The following section provides Large System upgrade checklists. Technical Support Avaya can provide an Installation and Upgrade Support team to assist with PBX upgrades on a scheduled bases. This service is billable and a purchase order is required. Please refer to current price book for rates.

  • Page 149: Site Details

    Page 149 of 159 Appendix A: Upgrade checklists Site details Table 8 Site Details Customer Name Tape ID (LD 22) Modem Number (Core) Switch Room Telephone Baud Rate Modem Password PBX Password System Type Software Generic Upgrade details Table 9 Upgrade details Current Software - Generic Target Software - Generic...

  • Page 150: Preupgrade Checklists

    Appendix A: Upgrade checklists Page 150 of 159 Preupgrade checklists Software Upgrade Software audit Table 10 Software audit Software Audit Perform the software audit prior to the scheduled upgrade. Take corrective action if answer is no Software CD Ready Keycode Disk Ready Install Disk Ready DEP Patch Disk Ready Review Keycode Data Sheet - (SDID,PKGS,License,TID)
  • Page 151 Page 151 of 159 Appendix A: Upgrade checklists License Upgrade Table 11 Keycode audit Keycode Audit Perform the keycode Audit prior to the scheduled upgrade. Take corrective action if answer is no Keycode Disk Ready Keycode Data Sheet Ready SDID Matches System TID Matches System Perform a KDIFF in LD 143 to compare keycodes Conversion Required...
  • Page 152 Appendix A: Upgrade checklists Page 152 of 159 Table 13 Typical Storage Media Changes Between machine Types (Part 2 of 2) IODUC MMDU Disk to new Drive both use 2M Floppy Drives MMDU MMDU Disk to new Drive Hardware Upgrade Hardware audit Table 14 Hardware audit...

  • Page 153: Preconversion Steps

    Page 153 of 159 Appendix A: Upgrade checklists Preconversion steps Table 15 Preconversion steps (Part 1 of 2) Pre Conversion Steps A capture file should be made of the following information using a PC or Printer. Perform an overall system check: LD 135 SCPU (ensure that the system is redundant) LD 137 STAT/TEST CMDU LD 96 STAT DCH...

  • Page 154: Postconversion Checks

    Appendix A: Upgrade checklists Page 154 of 159 Table 15 Preconversion steps (Part 2 of 2) LD 22 - Print AHST - Capture Systems Events to compare will new software if required LD 117 - PRT SEL 500 - Same as above Postconversion checks Table 16 Postconversion checks...

  • Page 155: Quick Reference

    Page 155 of 159 Appendix A: Upgrade checklists Quick reference IGS Cabling Chart - MultiGroup PBX - Opt 81/81C/CPP (5 Groups Maximum) Table 17 IGS cabling chart (Part 1 of 2) Slot Intergroup Group Shelf Connector Slot DIGS Connector connector Clock BOTTOM BOTTOM...
  • Page 156 Appendix A: Upgrade checklists Page 156 of 159 Table 17 IGS cabling chart (Part 2 of 2) BOTTOM BOTTOM BOTTOM Note: A DIGS Card is located in the card slot position for IGS 1 in all network shelves. The IGS 1 slot detects the clock signals from the active clock controller and distributes the clock to the entire group.
  • Page 157 Page 157 of 159 Appendix A: Upgrade checklists Group/Loop/PS/FIJI/3PE Switch Settings Table 18 Switch settings (Part 1 of 2) 3PE NT5D21 Core Group Shelf Loops FIJI* 3PE NT8D35 Net** Net** 0-16 off on on on on on on on off on on off on on on on 16-31 off on on on on on on off off on on off on on on off...
  • Page 158 Appendix A: Upgrade checklists Page 158 of 159 Table 18 Switch settings (Part 2 of 2) 224-23 off on on on off off off on off on on off off off off on 240-25 off on on on off off off off off on on off off off off off CS 1000M SG CP PIV to CS 1000M MG CP PIV FNF Upgrade...
  • Page 159 Page 159 of 159 Appendix A: Upgrade checklists NN43021-466 Standard 06.02 December 2013...

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