Page 1 /DVHU 3ULQWHU 6HUYLFH 0DQXDO Code: 687200Q-00 September, 1999...
Page 4 PostScript is a registered trademark of Adobe Service documentation is intended for use by Corporation. certified, product-trained service personnel only. Olivetti does not warrant or represent that such documentation is complete. Nor does Olivetti represent or warrant that it will notify or provide to Warning such customer any future changes to this documentation.
Page 5 Shock Hazard This symbol indicates the presence of potentially WARNING hazardous voltages. Invisible laser radiation when cover open and interlocks defeated. Avoid exposure to beam. VARO! Avattaessa ja suojalukitus ohitettaessa olet ..alttiina nakymattomalle lasersateilylle. Ala wsm0-02 katso sateeseen. CLASS 1 LASER PRODUCT The Laser Printers are certified to comply with VARNING!
Page 6 687200Q...
Page 7 The warning sticker illustrated below is affixed to the area identified with (3). 687200Q Service Manual...
Page 8 This page intentionally blank. 687200Q...
Page 9: Table Of Contents
Table of Contents Introduction Title Page The Network Laser Printers Service Manual is the primary document used for repairing and Introduction ..........xi maintaining the Network Laser Printers. Organization ........... xii This manual contains Service Call Procedures, Diagnostic Procedures, General Information, Service Call Procedures .......1-1 Repair Analysis Procedures, Copy Quality Analysis Procedures, Wiring Data, and Parts List...
Page 10: Organization
Organization Section 9 - Offset Catch Tray (OCT) Option This section contains Specifications, Parts List, This manual is divided into eleven sections. The REPs, Wiring Diagrams, Troubleshooting, and title and description of each section of this service RAPs information for the OCT option. manual is as follows: Section 10 - Duplex Module Option Section 1 - Service Call Procedures...
Page 11: Service Call Procedures
Section 1 Service Call Procedures Call Flow Diagram ................. 1-3 Initial Actions ................. 1-4 Corrective Actions................. 1-4 Final Actions .................. 1-4 687200Q Service Manual...
Page 12 687200Q Service Manual...
Page 13: Call Flow Diagram
1.1 Call Flow Diagram The basic troubleshooting steps are outlined in the Call Flow Diagram (Figure 1.1.1). All service calls begin with Initial Actions and end with Final Actions. Figure 1.1.1 Call Flow Diagram Initial Actions Corrective Actions Parts List RAPs Repair Procedures Wiring Data...
Page 14: Initial Actions
1.2 Initial Actions 1 Question the operator and verify the problem. 2 Check that the printer paper path is clear of foreign matter such as staples, paper clips, and paper scraps. 3 After you have identified the problem symptom, check the following items: •...
Page 15: Printer Specifications
Section 2 Printer Specifications Electrical Specifications ............... 2-3 Mechanical Specifications............2-3 Minimum Space Requirements ............ 2-4 Functional Specifications ............. 2-5 Paper Specifications ..............2-6 Options ................... 2-8 687200Q Service Manual...
Page 16 687200Q...
Page 17 2.1 Electrical Specifications The Network Laser Printers are available in 220 volt configuration that can be used with the power sources as shown in Table 2.1.1. Table 2.1.1 Electrical Specifications Line Voltage Line Voltage Frequency Frequency Power Tolerance Tolerance Consumption 110/115 VAC 90 - 132 VAC 50/60 Hz...
Page 18: Minimum Space Requirements
2.3 Minimum Space Requirements Top View 2 inches (50 mm) 20 inches (508 mm) 2 inches (50 mm) 12 inches (305 mm) SEC0201.PCX CAUTION Do not block the fan at the top rear left corner (E). NOTE: The 500-Sheet Paper Feeder adds 4.8 inches (120 mm) to the height of the printer; the Offset Catch Tray (OCT) adds 5.2 inches (130 mm).
Page 19: Functional Specifications
2.4 Functional Specifications • Printing Method: Xerographic Process • Exposure method: Scanning Laser • Fusing Method: Heat and Pressure Table 2.4.1 Print Speed and Resolution Mode Print Speed - ppm Resolution - dpi (pages per minute) (dots per inch) Simplex 17 ppm 1200 dpi Duplex...
Page 20: Paper Specifications
2.5 Paper Specifications The recommended standard paper type is 80 gsm. Paper Weight Limitations: • Bond paper - 16 to 28 lbs (60 to 105 gsm) • Cardstock - 50 lbs (190 gsm) Table 2.5.1 Paper Sizes Paper Type Size 8.27 x 11.69 inches 210 x 297 mm Letter...
Page 21 Table 2.5.2 Standard Tray Capacity Paper Type Capacity (Sheets) Letter, B5, Executive, A5, Folio, and Legal OHP Film (transparency) Label Paper Table 2.5.3 MBF Tray Capacity Paper Type Capacity (Sheets) A4, Letter, B5, Executive, Folio, and Legal Monarch, Commercial-10, C5, and DL Envelopes OHP Film (transparency) Label Paper Table 2.5.4 Optional 500-Sheet Feeder...
Page 22 2.6 Options The customer can install the following options: • Up to two 500-sheet High Capacity Paper Decks or Trays • High Capacity Envelope Feeder • SIMMs (RAM) (sizes: 4, 8, 16, and 32mb) • Flash SIMM (8mb) • I/O PWBs — 10/100 BaseT, Token Ring •...
Page 23: Parts List
Section 3 Parts List About the Parts List ................. 3-3 PL 1 Covers I ..................3-4 PL 2 Covers II ................... 3-6 PL 3 Paper Tray ................3-8 PL 4 Paper Transportation I ............3-10 PL 5 Paper Transportation II ............3-12 PL 6 Paper Transportation III ............
Page 24 687200Q...
Page 25: About The Parts List
About the Parts List This section identifies all part numbers and the corresponding location of all spared subsystem components. Using the Parts List: 1 Each item number in the part number listing corresponds to an item number in the related illustration.
Page 26 PL 1 Covers I SAS301FA 687200Q...
Page 27: Pl 1 Covers I
PL 1 Covers I Item Part Description 576491 Q Rear Cover 576492 R System Controller Cover 128905W Front Cover Assembly (exploded on PL 2) 417194 F Left Front Cover 576495 L Top Cover 576496 M Right Cover (*) Not available 687200Q Service Manual...
Page 28 PL2 Covers II (with 2 ~ 11) wsm3-07 SAS302FE 687200Q...
Page 29: Pl 2 Covers Ii
PL 2 Covers II Item Part Description Front Cover Assembly (with items 2-11)(See NOTE ) Front Cover Tray Cover Tray Stopper Holder Guide Main Tray Tray Extender 576498 X Catch Holder Envelope Front Harness (See NOTE ) Inner Cover E Ring Harness Cover Cover Stopper (*) Not available...
Page 30 PL 3 Paper Tray (with 2) SAS303FB 687200Q...
Page 31: Pl 3 Paper Tray
PL 3 Paper Tray Item Part Description 576499 Y Paper Size Sensor Assembly (with item 2) Paper Size Harness 576500 D 250-Sheet Tray Front Tray Rail Rear Tray Rail 576501 S Tray Cover Right Rail Guide Left Rail Guide (*) Not available 687200Q Service Manual...
Page 32 PL 4 Paper Transportation I 3-10 687200Q...
Page 33: Pl 4 Paper Transportation I
PL 4 Paper Transportation I Item Part Description 576502 T Paper Handler Unit Assembly (with items 2-21 and PL 5 items 1-17 & 21) 576503 U Registration Roll 576504 V Registration (Spring) Clutch Lever Spring Lever 576505 W Front Tray (MBF) Roll 576506 X 250-Sheet Feed Roll 576507 Y...
Page 34 PL 5 Paper Transportation II 2 (with3~13) 11(with12~13) SAS305FB 3-12 687200Q...
Page 35: Pl 5 Paper Transportation Ii
PL 5 Paper Transportation II Item Part Description 576516 Q Envelope Harness Front Tray (MBF) Chute Assembly (with items 3-13) N/F Spring 576517 R Retard Retard Spring Multi Holder 576518 S No Paper Sensor Right Spring Varistor Left Spring Tray Bottom Assembly (with items 12-13) Cam Roll 576519 T Front Tray (MBF) No Paper Actuator...
Page 36 PL 6 Paper Transportation III 1 (with 2) SAS306FC 3-14 687200Q...
Page 37: Pl 6 Paper Transportation Iii
PL 6 Paper Transportation III Item Part Description 576524 Q BTR (Bias Transfer Roll) Chute Assembly (with item 2) 576525 R 687200Q Service Manual 3-15...
Page 38 PL 7 Fusing (with 3 ~ 12) (with 2 ~ 40) (with 10 ~ 12) (with 11) SAS307FA 3-16 687200Q...
Page 39: Pl 7 Fusing
PL 7 Fusing Item Part Description Fuser Assembly (115v) (with items 2-40) 576526 J Fuser Assembly (220v) (with items 2-40) Top Cover Assembly Top Cover Thermostat Fuse Plate Harness 1 Plate Harness 2 Plate Fuse Fuse Harness Exit Harness Assembly Temperature Sensor Fuser Plug Connector Earth H Spring...
Page 40 PL 8 Paper Exit (with 7 ~ 13,18~21,23,24,25) SAS308FB 3-18 687200Q...
Page 41: Pl 8 Paper Exit
PL 8 Paper Exit Item Part Description Top Cover (Refer to PL1 item 5) 576527 K Option Cover 576528 U Exit Gear 576529 V Exit Bearing 417198 K Exit Roll 576530 S Exit Assembly (with items 7-13, 18-21, 23, 24) 576531 P Middle Roll Exit Gear...
Page 42 PL 9 Drive and Xerographic Module 5 (with 6 ~ 9) 2 (with 3 , 4) SAS309FC 3-20 687200Q...
Page 43: Pl 9 Drive And Xerographic Module
PL 9 Drive and Xerographic Module Item Part Description ROS Plate CRU Side Guide Assembly (with items 3-4) CRU Side Guide Spring CRU Top Guide Assembly (with items 6-9) CRU Top Guide Roller Spring L Duct S Duct 576539 X Main Motor Assembly 576540 C Drive...
Page 44 PL 10 Electrical Module I (with Top Cover) SAS310FB 3-22 687200Q...
Page 45: Pl 10 Electrical Module I (With Top Cover)
PL 10 Electrical Module I (with Top Cover) Item Part Description 417190 P Control Panel (W/O Item 5) 576543 T Fan Filter 576544 U 576545 V Panel Harness 417199 L Control Panel Label 687200Q Service Manual 3-23...
Page 46 PL 11 Electrical Module II (with Chassis) (with 16) SAS311FB 3-24 687200Q...
Page 47: Pl 11 Electrical Module Ii (With Chassis)
PL 11 Electrical Module II (with Chassis) Item Part Description 576546 W LVPS 576547 X Print Engine Controller 576548 G HVPS 576549 H Fuser PWB HVPS Chassis 576550 E No Paper Actuator Earth Spring 576551 T HVPS Harness 576552 U SOS Harness 576553 V OCT Harness...
Page 48 PL 12 System Controller 3-26 687200Q...
Page 49: Pl 12 System Controller
PL 12 System Controller Item Part Description 129074 Y System Controller PWBA Memory SIMM Token Ring PWBA Hard Drive Assembly Standoff Locking Standoff Post (*) Not available 687200Q Service Manual 3-27...
Page 50 CODE PAGE CODE PAGE CODE PAGE 129074Y 576550E 417190P 576551T 417194F 576552U 417198K 576553V 417199L 576554W 417200H 576555X 417202X 576556Y 576491Q 576492R 576495L 576496M 576498X 576499Y 576500D 576501S 576502T 576503U 576504V 576505W 576506X 576507Y 576508H 576509A 576510W 576511K 576512L 576513M 576514N 576515P 576516Q...
Page 51: Repair/Adjustment Procedures
Section 4 Repair/Adjustment Procedures Overview.................... 4-5 Notations in the REP Text ............4-6 Before You Start Any REP............4-6 Covers I ..................... 4-7 Rear Cover ................4-7 Left Cover ................4-8 Harness Cover................. 4-9 Front Cover Assembly ............4-10 Left Front Cover..............4-11 Top Cover Assembly .............
Page 52 Paper Transportation II ..............4-24 Toner Sensor ................. 4-24 Inlet Chute Assembly............. 4-25 Registration Sensor ............... 4-26 Front Tray Chute Assembly ........... 4-27 Tray Bottom ................4-28 Retard Assembly ..............4-29 Multi Holder................4-30 Front Tray No Paper Actuator..........4-31 No Paper Sensor ..............
Page 53 Electrical Module II ................. 4-56 System Controller Chassis ............ 4-56 Low Voltage Power Supply (LVPS) ........4-57 Print Engine Controller............4-58 High Voltage Power Supply (HVPS)........4-59 Fuser PWB ................4-60 No Paper Actuator ..............4-61 Main Power Switch ..............4-62 687200Q Service Manual...
Page 54 687200Q...
Page 55: Overview
4.1 Overview This section contains Network Laser Printers Repair Procedures (REPs): 1) Covers I 2) Covers II 3) Paper Tray 4) Paper Transportation I 5) Paper Transportation II 6) Paper Transportation III 7) Fusing 8) Paper Exit 9) Drive Assembly and Xerographic Modules 10) Electrical I 11) Electrical II 687200Q...
Page 56: Notations In The Rep Text
4.1.1 Notations in the REP Text Locations given in the REPs assume you are facing the Control Panel with the following orientation: Figure 4.1.1.1 Printer Orientation Rear Left Right Front The following notations apply: • Arrows in the illustrations show direction of movement. Follow the numerical order if the arrows are numbered.
Page 57: Covers I
4.2 Covers I 4.2.1 Rear Cover Removal 1 Open the Rear Cover. 2 Remove the screw securing the stopper to the Frame. (See Figure 4.2.1.1). 3 Press and unlatch the pivots on both ends of the Rear Cover and remove the cover. Figure 4.2.1.1 Rear Cover Removal sas401fa Replacement...
Page 58: Left Cover
4.2.2 Left Cover Removal 1 Remove the three screws securing the cover to the Frame. (See Figure 4.2.2.1.) 2 Pull the rear end of the cover to snap it off the Frame. Figure 4.2.2.1 Left Cover Removal SAS402FB Replacement Perform the removal steps in reverse order. 687200Q...
Page 59: Harness Cover
4.2.3 Harness Cover Removal 1 Open the Front Cover. 2 Press the latch on the left, and use a flat-slot screwdriver to free the latch on the right by slightly lifting upward. (See Figure 4.2.3.1.) NOTE: Notice the routing of the harness underneath the Harness Cover. 3 Remove the Harness Cover by pulling it upward and out of the Front Cover Assembly.
Page 60: Front Cover Assembly
4.2.4 Front Cover Assembly Removal 1 Open the Front Cover Assembly. 2 Remove the Harness Cover ( REP 4.2.3 Harness Cover ). 3 Disconnect P/J 130. 4 Slide the Cover Stopper to the left to free it from the Frame. (See Figure 4.2.4.1.) 5 Remove the KL clip securing the cover to the printer.
Page 61: Left
4.2.5 Left Front Cover Removal 1 Open the Front Cover. 2 Remove the two screws securing the Front Cover to the Frame. (See Figure 4.2.5.1). 3 Remove the Front Cover from the Top Cover Assembly by rotating the Front Cover and pulling it towards you.
Page 62: Top Cover Assembly
4.2.6 Top Cover Assembly Removal 1 Open the Front Cover Assembly. 2 Remove the Left Cover ( REP 4.2.2 Left Cover ). 3 Remove the Left Front Cover ( REP 4.2.5 Left Front Cover ). 4 Remove the System Controller Chassis ( REP 4.12.1 System Controller Chassis ). 5 Disconnect the four connectors (P/Js 23, 24, 28, and 32) from the Print Engine Controller.
Page 63: Right Cover
4.2.7 Right Cover Removal 1 Open the Front Cover Assembly. 2 Remove the Stopper securing the Front Cover Assembly to the Frame. 3 Open the Rear Cover Assembly. 4 Remove the screw securing the Stopper of the Rear Cover to the Frame, and remove the Stopper.
Page 64: Covers Ii
4.3 Covers II 4.3.1 Envelope Feeder (EF) Cover Removal 1 Press the top of the Front Tray Cover to release the latch and open the tray. 2 Open the EF Cover by 90 degrees. (See Figure 4.3.1.1.) 3 Grasp the EF Cover and remove it by pulling to the left. Figure 4.3.1.1 EF Cover Removal SAS408F.CDR SAS408FB...
Page 65: Inner Cover
4.3.2 Inner Cover Removal 1 Press the top of the Front Tray Cover Assembly to release the latch and open the tray. 2 Open the EF Cover by 90 degrees. (See Figure 4.3.2.1.) 3 Release the latch on the top of the Inner Cover (1), pull the cover down (2), and then remove the cover by pulling it to the front (3).
Page 66: Front Tray
4.3.3 Front Tray Removal 1 Press the top of the Front Tray Cover Assembly to release the latch and open the tray. 2 Remove the Front Tray Cover ( REP 4.3.4 Front Tray Cover ). 3 Lift the front tray slightly and disengage the Tray Stopper Arm from the right side of the Front Tray Cover Assembly.
Page 67: Front Tray Cover
4.3.4 Front Tray Cover Removal 1 Press the top of the Front Tray Cover Assembly to release the latch and open the tray. 2 Pull the Front Tray Cover out fully. (See Figure 4.3.4.1.) 3 Lift the Front Tray with your fingers to clear the stops on the Front Tray Cover; then pull the Front Tray Cover out of the Front Tray Cover Assembly.
Page 68: Tray Extender
4.3.5 Tray Extender Removal 1 Press the top of the Front Tray Cover Assembly to release the latch and open the Front Tray. 2 Pull the Front Tray out fully. (See Figure 4.3.5.1.) 3 Unlatch the Tray Extender. 4 Bend the Right Tray Cover supporting rib towards the right, while biasing the Tray Extender towards the left so that the Tray Extender snaps out of the rib of the Cover Tray.
Page 69: Paper Tray (Tray I)
4.4 Paper Tray (Tray I) 4.4.1 Paper Size Sensor Removal 1 Remove the Paper Tray. 2 Remove the Rear Cover ( REP 4.2.1 Rear Cover ). 3 Remove the Left Cover ( REP 4.2.2 Left Cover ). 4 Remove the Front Cover Assembly ( REP 4.2.4 Front Cover Assembly ). 5 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ).
Page 70: Paper Transportation I
4.5 Paper Transportation I 4.5.1 Paper Handling Unit Assembly Removal 1 Remove the Left Cover ( REP 4.2.2 Left Cover ). 2 Remove the Left Front Cover ( REP 4.2.5 Left Front Cover ). 3 Remove the Front Cover Assembly ( REP 4.2.4 Front Cover Assembly ). 4 Remove the EP Cartridge.
Page 71: Feed Roll Assembly
4.5.2 Feed Roll Assembly Removal 1 Remove the EP Cartridge. 2 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 3 Position the Paper Handling Unit Assembly on the gear side. 4 Slightly push back the two release tabs on the Feed Roll Assembly while lifting the Feed Roll up the shaft.
Page 72: Duplex Refeed Roll
4.5.3 Duplex Refeed Roll Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Position the Paper Handling Unit Assembly on the gear side. 3 Pull slightly on the latch; then remove the Duplex Refeed Roll by lifting it upward. (See Figure 4.5.3.1.) NOTE: The Duplex Refeed Roll is located next to the Feed Roll.
Page 73: Front Tray Roll
4.5.4 Front Tray Roll Removal 1 Open the Front Cover Assembly. 2 Press the Bottom Tray Assembly down. 3 Pull slightly on the latch; then remove the Front Tray Roll by sliding it to the right. (See Figure 4.5.4.1.) Figure 4.5.4.1 Front Tray Roll SAS418F Replacement Perform the removal steps in reverse order.
Page 74: Paper Transportation Ii
4.6 Paper Transportation II 4.6.1 Toner Sensor Removal NOTE: Carefully note the routing of the wiring harness. 1 Pull the Toner Sensor Assembly towards the front from the rear while lifting upward on the Toner Sensor Assembly. 2 Disconnect the connector from the Toner Sensor (P137). (See Figure 4.6.1.1.) 3 Disengage the three clips, lifting up the Toner Sensor.
Page 75: Inlet Chute Assembly
4.6.2 Inlet Chute Assembly Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Free the Toner Sensor wire harness from the Inlet Chute Assembly. 3 Remove the two screws securing the Inlet Chute Assembly. (The screw on the right was already removed in step 1.) 4 Bias the Inlet Chute Assembly towards the right and slightly towards the rear in order to clear the bosses at the left side of the Chute Assembly.
Page 76: Registration Sensor
4.6.3 Registration Sensor Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Use a flat-slot screwdriver blade to unhook the front Sensor Registration clip. (See Figure 4.6.3.1.) 3 Insert the screwdriver blade into the opening to unhook the rear Registration Sensor clip. 4 Disconnect P123 from the Registration Sensor.
Page 77: Front Tray Chute Assembly
4.6.4 Front Tray Chute Assembly Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Remove the Inlet Chute Assembly ( REP 4.6.2 Inlet Chute Assembly ). 3 Remove the screw securing the Front Tray Chute Assembly on the right. 4 Bias the Front Tray Chute Assembly towards the right while pulling upward, and then remove the assembly.
Page 78: Tray Bottom
4.6.5 Tray Bottom Removal 1 Remove the Front Tray Chute Assembly ( REP 4.6.4 Front Tray Chute Assembly ). 2 Compress the Tray Bottom. 3 Compress the tab on the right limiting the Tray Bottom upward travel. 4 Raise the Tray Bottom to the upright position and pull the right pivot out of position. 5 Remove the Tray Bottom by pulling the Tray Bottom away from the left pivot.
Page 79: Retard Assembly
4.6.6 Retard Assembly Removal 1 Remove the Tray Bottom ( REP 4.6.5 Tray Bottom ). 2 Press the Retard Assembly down to the level plane, and remove the Assembly by unclipping it from the Tray Bottom. Figure 4.6.6.1 Retard Assembly Removal sas424f SAS424F Replacement...
Page 80: Multi Holder
4.6.7 Multi Holder Removal 1 Remove the Tray Bottom ( REP 4.6.5 Tray Bottom ). 2 Pull the Multi Holder upward out of the Tray Bottom. Figure 4.6.7.1 Multi Holder Removal SAS425F SAS425F Replacement Perform the removal steps in reverse order. 4-30 687200Q...
Page 81: Front Tray No Paper Actuator
4.6.8 Front Tray No Paper Actuator Removal 1 Remove the Tray Bottom ( REP 4.6.5 Tray Bottom ). 2 Turn the Tray Bottom upside down, and pull and remove the Front Tray No Paper Actuator out of position. Figure 4.6.8.1 Front Tray No Paper Actuator Removal SAS426F.CDR sas426f SAS426F...
Page 82: No Paper Sensor
4.6.9 No Paper Sensor Removal 1 Remove the Tray Bottom ( REP 4.6.5 Tray Bottom ). 2 Use a flat-slot screwdriver blade. From the underside of the Tray Bottom, unhook the front No Paper Sensor clip. 3 Lift the loosened No Paper Sensor by prying it with a screwdriver and disengage the rear clips. 4 Disconnect the Sensor connector, and remove the No Paper Sensor.
Page 83: Bottom Chute
4.6.10 Bottom Chute Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Remove the Registration Sensor ( REP 4.6.3 Registration Sensor ). 3 Remove the Front Tray Chute Assembly ( REP 4.6.4 Front Tray Chute Assembly ). 4 Pull out the wire harness from the junction connector (P/J 128) of the Toner Sensor.
Page 84: Supporter
4.6.11 Supporter Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Raise the Paper Handling Unit Assembly approximately 90 degrees. 3 Remove the wire harnesses connected to the No Toner Sensor and the Registration Sensor away from the Supporter.
Page 85 Figure 4.6.11.1 Supporter Removal SAS429F.CDR SAS429FA Replacement Perform the removal steps in reverse order. 687200Q Service Manual 4-35...
Page 86: Pinch Roll Assembly
4.6.12 Pinch Roll Assembly Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Remove the Supporter ( REP 4.6.11 Supporter ). 3 Unclip the spring from the Registration Plate. 4 Unlatch the clip securing the Pinch Roll Assembly to the Registration Plate. 5 Remove the Pinch Roll Assembly with the Pinch Roll springs.
Page 87: Turn Pinch Roll Assembly
4.6.13 Turn Pinch Roll Assembly Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Remove the Supporter ( REP 4.6.11 Supporter ). 3 Unhook the spring on the Registration Plate side from the Release Link. 4 Remove the Turn Pinch Roll Assembly with the Turn Pinch Roll Spring.
Page 88: Registration Solenoid/Tray 1 Solenoid/Front Tray Solenoid
4.6.14 Registration Solenoid/Tray 1 Solenoid/Front Tray Solenoid Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Remove the three screws securing the Registration Solenoid, Tray 1 Solenoid, and Front Tray Solenoid. 3 Pull the three Solenoids away from the Supporter with the wire harness. NOTE: You can remove these three Solenoids separately at this point.
Page 89: Registration Clutch Assembly
4.6.15 Registration Clutch Assembly Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Remove the Supporter ( REP 4.6.11 Supporter ). 3 Remove the Registration Bushing. (See Figure 4.6.11.1.) 4 Use a flat-slot screwdriver blade to pry off the E-ring. 5 Slide the Registration Clutch Assembly off together with the Idler Gear.
Page 90: Paper Transportation Iii
4.7 Paper Transportation III 4.7.1 Bias Transfer Roll (BTR) Assembly Removal 1 Open the Front Cover Assembly. 2 Remove the EP Cartridge. WARNING! To prevent contamination of the BTR, do not touch the foam portion of the roll. Handle the roll by the shaft extension on each end. 3 Use a slotted screwdriver to lift each end of the BTR Assembly upward, and remove the Assembly.
Page 91: Btr Chute Assembly
4.7.2 BTR Chute Assembly Removal 1 Remove the Paper Handling Unit Assembly ( REP 4.5.1 Paper Handling Unit Assembly ). 2 Remove the two screws securing the BTR Chute Assembly. (See Figure 4.7.2.1.) 3 Remove the two screws securing the HVPS leads. 4 Remove the Duplex Module, if present.
Page 92: Fusing
4.8 Fusing 4.8.1 Fuser Assembly (CRU) Removal 1 Remove the Duplex Module, if installed. ( REP 10.3.1 Duplex Module .) 2 Remove the two Fuser Module anchor screws. (See Figure 4.8.1.1.) 3 Grasp the Fuser Assembly by the peach felt tabs on both ends; then remove the Fuser Assembly by firmly pulling it towards you.
Page 93: Paper Exit
4.9 Paper Exit 4.9.1 Exit Roll Assembly Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Remove the Option Cover (REP 4.9.6 Option Cover/Eliminator Assembly). 3 Remove the three screws securing the Eliminator Assembly and take off the Exit Assembly. 4 Turn the Top Cover Assembly over.
Page 94: Middle Roll Assembly
4.9.2 Middle Roll Assembly Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Turn the Top Cover Assembly over. 3 Pull the locking tab on the gear to unlatch the Gear from the Middle Roll Assembly. 4 Pull the Gear away from the Middle Roll Assembly.
Page 95: Exit Gate
4.9.3 Exit Gate Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Turn the Top Cover Assembly over. 3 Remove the four screws securing the Exit Assembly, and remove the Assembly from the Top Cover Assembly.
Page 96: Exit Motor Assembly
4.9.4 Exit Motor Assembly Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Turn the Top Cover Assembly over. 3 Disconnect P/J24 (Exit Motor). 4 Remove the two screws securing the Exit Motor Assembly, and pull the Exit Motor Assembly out. (See Figure 4.9.4.1).
Page 97: Rear Cover Sensor
4.9.5 Rear Cover Sensor Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Turn the Top Cover Assembly over. 3 Unhook the Rear Cover Sensor clip by pressing it from the rear of the Top Cover Assembly, and remove the Rear Cover Sensor.
Page 98: Option Cover/Eliminator Assembly
4.9.6 Option Cover/Eliminator Assembly Removal 1 Remove the Option Cover. (Press the two hooks of the Option Cover Plate from under the rear part of the Top Cover Assembly.) 2 Remove the three screws. 3 Remove the Eliminator Assembly along with the Exit Earth Spring. Figure 4.9.6.1 Option Cover/Eliminator Assembly Removal SAS454F.CDR sas453f...
Page 99: Stack Full Sensor
4.9.7 Stack Full Sensor Removal 1 Remove the Rear Option Cover Plate and the Eliminator Assembly. ( REP 4.9.6 Option Cover/ Eliminator Assembly .) 2 Use a flat-slot screwdriver blade to unhook the Stack Full Sensor clip. (See Figure 4.9.7.1.) 3 Disconnect the connector, and remove the Stack Full Sensor.
Page 100: Stack Full Actuator
4.9.8 Stack Full Actuator Removal 1 Remove the Rear Option Cover Plate and the Eliminator Assembly. ( REP 4.9.6 Option Cover/ Eliminator Assembly .) 2 Lift the right end of the Stack Full Actuator upward, and remove the Actuator. (See Figure 4.9.8.1.) Figure 4.9.8.1 Stack Full Actuator Removal SAS455F.CDR...
Page 101: Drive And Xerographic Modules
4.10 Drive and Xerographic Modules 4.10.1 Main Motor Assembly Removal 1 Remove the System Controller Chassis ( REP 4.12.1 System Controller Chassis ). 2 Disconnect P14 from the Print Engine Controller. (See Figure 4.10.1.1.) 3 Remove the three screws securing the Main Motor Assembly to the Frame. 4 Remove the Main Motor Assembly along with the wire harness.
Page 102: Drive Assembly
4.10.2 Drive Assembly Removal 1 Remove the BTR Chute Assembly ( REP 4.7.2 BTR Chute Assembly ). 2 Remove the Main Motor Assembly ( REP 4.10.1 Main Motor Assembly ). NOTE: It is not necessary to completely remove the Print Engine Controller to access the Drive Assembly securing screws.
Page 103: Laser Assembly
4.10.3 Laser Assembly Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Remove the four screws (hexagon-shaped with a black flange) securing the Laser Assembly, and lift the Laser Assembly. 3 Disconnect P/J112, P/J113, and P/J114 after lifting the Laser Assembly. Figure 4.10.3.1 Laser Assembly Removal SAS458F.CDR SAS458F...
Page 104: Electrical Module I
4.11 Electrical Module I 4.11.1 Control Panel Assembly Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Turn the Top Cover over. 3 Disconnect P33 from the Control Panel. (See Figure 4.11.1.1.) 4 Open and release the hooks that lock the Control Panel Assembly. Spread the hooks wider apart; then lift and remove the Control Panel Assembly.
Page 105: Fan Assembly
4.11.2 Fan Assembly Removal 1 Remove the Top Cover Assembly ( REP 4.2.6 Top Cover Assembly ). 2 Turn the Top Cover over. 3 Remove the two screws securing the Fan Assembly, and remove the Assembly. (See Figure 4.11.2.1.) CAUTION The direction of the Fan Harness will vary depending on the manufacturer. Figure 4.11.2.1 Fan Assembly Removal sas462fa Replacement...
Page 106: Electrical Module Ii
4.12 Electrical Module II 4.12.1 System Controller Chassis Removal 1 Remove the Left Cover ( REP 4.2.2 Left Cover ). 2 Remove the Left Front Cover ( REP 4.2.5 Left Front Cover ). 3 Remove the System Controller PWB. 4 Remove the seven screws securing the System Controller Chassis. (See Figure 4.12.1.1.) 5 Free the Wire Harnesses from the Paper Handling Unit Assembly.
Page 107: Low Voltage Power Supply (Lvps)
4.12.2 Low Voltage Power Supply (LVPS) Removal 1 Remove the System Controller Chassis ( REP 4.12.1 System Controller Chassis ). 2 Disconnect P13 and P25 from the Print Engine Controller. (See Figure 4.12.2.1.) 3 Disconnect P16, P17, P27, P131, P1, and P3 from the LVPS. 4 Remove the four screws securing the LVPS to the Frame.
Page 108: Print Engine Controller
4.12.3 Print Engine Controller Removal 1 Remove the System Controller Chassis ( REP 4.12.1 System Controller Chassis ). 2 Disconnect P13, P14, P15, P18, P19, P21, P22, P23, P24, P25, P28, and P32 from the Print Engine Controller. 3 Remove the three screws securing the Print Engine Controller to the Frame. (See Figure 4.12.3.1.) 4 Pinch the head of the PWB standoff to release the LVPS from the Frame, and remove the Print Engine Controller.
Page 109: High Voltage Power Supply (Hvps)
4.12.4 High Voltage Power Supply (HVPS) Removal 1 Remove the EP Cartridge. 2 Remove the BTR Chute Assembly ( REP 4.7.2 BTR Chute Assembly ). 3 Remove the No Paper Actuator ( REP 4.12.6 No Paper Actuator ). 4 Disconnect P115 and P111 from the HVPS. (See Figure 4.12.4.1.) 5 Use your fingers to open and release the left rear hook securing the HVPS so the PWB floats from the two bosses.
Page 110: Fuser Pwb
4.12.5 Fuser PWB Removal 1 Remove the BTR Chute Assembly ( REP 4.7.2 BTR Chute Assembly ). 2 Remove the System Controller Chassis ( REP 4.12.1 System Controller Chassis ). 3 Disconnect P3 from the LVPS. (See Figure 4.12.5.1.) 4 Disconnect P115 from the HVPS. 5 Remove the wire harnesses from the rear, and slide the PWB Fuser out of the channel.
Page 111: No Paper Actuator
4.12.6 No Paper Actuator Removal 1 Remove the BTR Chute Assembly ( REP 4.7.1 Bias Transfer Roll (BTR) Assembly ). 2 Lift and remove the No Paper Actuator. Figure 4.12.6.1 No Paper Actuator Removal SAS470F.CDR SAS470F Replacement Perform the removal steps in reverse order. 687200Q Service Manual 4-61...
Page 112: Main Power Switch
4.12.7 Main Power Switch Removal 1 Remove the System Controller Chassis ( REP 4.12.1 System Controller Chassis ). 2 Unplug the Harness Connector from the Main Power Switch. (See Figure 4.12.7.1.) 3 Squeeze on the switch retaining clamps while pushing the switch out from the printer. Figure 4.12.7.1 Main Power Switch Removal Replacement Perform the removal steps in reverse order.
Page 113: General Procedures/Information
Section 5 General Procedures/Information Printer Operations ................. 5-3 Control Panel ................ 5-3 Printer Modes................ 5-4 Ready Mode................5-4 Menu Mode ................5-6 Menu Tree ..............5-7 Main Menu ..............5-8 Job Menu ..............5-9 Password Menu ............5-10 Tray Menu ..............5-11 PCL Menu ..............
Page 114 Confirm Tray 2 Solenoid Operation ......5-36 Confirm Tray 3 Solenoid Operation ......5-37 Confirm Envelope Solenoid Operation....... 5-38 Confirm Direction Solenoid Operation ....... 5-39 Confirm Registration Solenoid Operation ....5-40 Main Motor Operation ..........5-41 Duplex Motor H.S. (High Speed) Operation....5-42 Duplex Motor L.S.
Page 115: Printer Operations
5.1 Printer Operations The information provided in this section is based on the standard functions of this model printer. The diagnostic procedures presented in this section are accessed at the printer control panel. 5.1.1 Control Panel The Control Panel is located to the left of the Top Cover and has one input device and two output devices: Liquid Crystal Display The Liquid Crystal Display (LCD) displays messages sent from the...
Page 116: Printer Modes
5.1.2 Printer Modes The Network Laser Printer has three modes of operation, each with a unique set of options: 1. Ready Mode (see 5.1.3 Ready Mode ). 2. Menu Mode (see 5.1.4 Menu Mode ). 3. Diagnostic Mode (see sections 5.2.1 Diagnostic Mode 1 , 5.2.2 Diagnostic Mode 2 , and 5.2.3 Diagnostic Mode 3 ).
Page 117 5 The printer will display Initializing..., then Processing..., and ultimately Ready when it is warmed up and ready to print. Ready 687200Q Service Manual...
Page 118: Menu Mode
5.1.4 Menu Mode The Menu Mode allows you to set, change, or adjust the various features/options available in the Network Laser Printer. The menus displayed on any particular printer depend upon the options installed in the printer. If an option is not installed, the menu items for that option will not be displayed. Entering the Menu Mode: 1 Press the MENU UP (1) or MENU DOWN (5) key.
Page 119: Menu Tree
5.1.4.1 Menu Tree The menu tree illustrates the twelve major menus that can be accessed from the menu mode. To access the menus: 1 Press the MENU UP (1) or MENU DOWN (5) key to scroll through the major menus. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to scroll through submenus.
Page 120: Main Menu
5.1.4.2 Main Menu The Main Menu is a system of submenus, each containing options designed to configure the system. 1 Press the MENU UP (1) key. 2 When “Menus/Jobs Menu” is displayed, use the MENU UP (1) or MENU DOWN (5) key to scroll through the available menus.
Page 121: Job Menu
5.1.4.3 Job Menu The complete Job Menu is illustrated below. To select the Job Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Job Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to view the options available. 3 Press the VALUE PLUS (3) or VALUE MINUS (7) key to select options from the submenu.
Page 122: Password Menu
5.1.4.4 Password Menu The Password Menu is available only when the Hard Disk Drive is installed. This menu is used to print or delete secure jobs. To select the Password Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Password Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key, the “Enter Password”...
Page 123: Tray Menu
5.1.4.5 Tray Menu The Tray Menu allows you to access tray settings that are common to all system languages (PCL and PostScript). To select the Tray Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Tray Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the Tray submenu.
Page 124: Pcl Menu
5.1.4.6 PCL Menu The PCL Menu options establish the default configuration for the printer when printing PCL emulation jobs. To select the PCL Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “PCL Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the PCL submenu.
Page 125: System Menu
5.1.4.7 System Menu The System Menu options set general printer features. To select the System Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “System Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the System submenu. 3 Press the VALUE PLUS (3) or VALUE MINUS (7) key to select options from the submenu.
Page 126 Figure 5.1.4.7.1 System Menu (continued) Off* Long Edge Short Edge Duplex Off* Draft Mode Off* Edge-to-Edge Off* 600x600* 1200x600 Resolution Off* Output Timeout Off* Output Offset Standard Bin* Offset Bin Output Dest Off* Fault Alarm Job/Fault Inches* Millimeters Defaults Power Saver Continued on next page.
Page 127: Parallel Menu
5.1.4.8 Parallel Menu The Parallel Menu sets options for the parallel port connection. To select the Parallel Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Parallel Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the Parallel submenu. 3 Press the VALUE PLUS (3) or VALUE MINUS (7) key to select options from the submenu.
Page 128: Serial Menu
5.1.4.9 Serial Menu The Serial Menu sets options for the serial port connection. To select the Serial Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Serial Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the Serial submenu. 3 Press the VALUE PLUS (3) or VALUE MINUS (7) key to select options from the submenu.
Page 129: Ethernet Menu
5.1.4.10 Ethernet Menu The Ethernet Menu set options for the Ethernet port. To select the Ethernet Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Ethernet Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the Ethernet submenu. 3 Press the VALUE PLUS (3) or VALUE MINUS (7) key to select options from the submenu.
Page 130 Figure 5.1.4.10.1 Ethernet Menu (continued) Auto* PostScript AppSocket PDL Off* AppSocket Bin PS Ethertalk Enable HTTP Enable Static BOOTP/RARP IP Address Res DHCP xxx.xxx.xxx.xxx IP Address Sub Net Mask xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx Default Gateway 5 - 300 (60*) Port Timeout Continued on next page. 5-18 687200Q...
Page 131: Token Ring Menu
5.1.4.11 Token Ring Menu The Token Ring Menu sets options for the Token Ring port. To select the Token Ring Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Token Ring Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the Token Ring submenu. 3 Press the VALUE PLUS (3) or VALUE MINUS (7) key to select options from the submenu.
Page 132 Figure 5.1.4.11.1 Token Ring Menu (continued) AppSocket Enable Auto* PostScript AppSocket PDL Off* AppSocket Bin PS Ttalk Enable HTTP Enable Static DHCP* IP Address Res BOOTP/RARP XXX.XXX.XXX.XXX IP Address XXX.XXX.XXX.XXX Sub Net Mask XXX.XXX.XXX.XXX Default Gateway 5 - 300 (60*) Port Timeout Source Routing Off*...
Page 133: Novell Menu
5.1.4.12 Novell Menu The Novell Menu allows you to modify Novell parameters. It appears only if Novell is enabled from the Ethernet menu. To select the Novell Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Novell Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the Novell submenu.
Page 134: Print Menu
5.1.4.13 Print Menu The Print Menu options are used to generate printer reports. All options other than Restart Printer and Hex Mode cause the printer to generate a printed report. To select the Test Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Test Menu” is displayed. 2 Press the ITEM UP (2) or ITEM DOWN (6) key to move through the Test submenu.
Page 135: Reset Menu
5.1.4.14 Reset Menu The Reset Menu is used to reset various printer functions. The Reset Menu only appears in the Main Menu if the printer is powered on while simultaneously holding down the ONLINE and ENTER keys. To select the Reset Menu: 1 Press the MENU UP (1) or MENU DOWN (5) key until “Reset Menu”...
Page 136: Diagnostic Mode
5.2 Diagnostic Mode The Diagnostics Mode allows you to test various switches and sensors, turn on various output devices, adjust printer functions, and display the total number of prints produced. There are three different Diagnostic Modes. The Diagnostic Mode and the options available depend upon the mode of entry. •...
Page 137 5.2.1 Diagnostic Mode 1 Table 5.2.1.1 lists the tests contained in Diagnostic Mode 1 Table 5.2.1.1 Diagnostic Mode 1 Tests Test Type LCD Display Message Test Function Total Print PRINT COUNTER Shows the total number of prints made. Count OPERATION Input Test SENSOR INPUT TEST Tests a sensor or switch function.
Page 138 Test Type LCD Display Message Test Function Output Test HVPS (C. ROLL AC) Tests the High Voltage Power Supply OPERATION (HVPS) AC voltage to the Charge Roll Output Test HVPS (C. ROLL DC) Tests the High Voltage Power Supply OPERATION (HVPS) DC voltage to the Charge Roll Output Test HVPS (DEV.
Page 139 To enter Diagnostic Mode 1: 1 Switch off the printer power 2 While switching ON the printer, press and hold the ITEM UP (2) and the ITEM DOWN (6) keys until the LCD displays *IOT?*. 3 Press the VALUE MINUS (7) key. The LCD displays PRINT COUNTER OPERATION. This message indicates that the printer is in Diagnostics Mode 1.
Page 140: Print Counter Operation
5.2.1.1 Print Counter Operation This diagnostic displays the total number of print cycles. This print count is taken from the actuator signals sent to the Feed Solenoid. The total count increments even when paper jams in the paper tray and is not actually output. Execute Print Counter Operation: 1 Enter Diagnostics Mode 1.
Page 141: Sensor Input Test
5.2.1.2 Sensor Input Test This diagnostic test allows you to check the function of the sensors and switches. In this mode, the num- ber on the LCD (at the rightmost position on the bottom line, (as shown in step 2 below), increments by one each time the transition of the signal from any sensor or switch is detected.
Page 142 4 Check the function of the sensors and switches by manually actuating with your finger or a screw driver. If the sensor or switch is functioning correctly, the number at the position on the bottom line of the LCD increments by one each time you actuate the sensor or switch. If the number does not increment, the sensor or switch may be faulty.
Page 143: Reading Fuser Set Temperature
5.2.1.3 Reading Fuser Set Temperature NOTE: This diagnostic displays the current fuser setting. If you wish to change the fuser setting, you must enter Diagnostic Mode 3 and perform “Fuser Temp. Adjustment.” This diagnostic displays the current setting for the fuser temperature. The setting is displayed as a two digit hexadecimal code.
Page 144: Reading Fuser Temperature
5.2.1.4 Reading Fuser Temperature This diagnostic displays the current temperature of the fuser. Execute Reading Fuser Temperature: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays READING FUSER TEMPERATURE.
Page 145 Table 5.2.1.4.1 Fuser Temperature Codes Reading Fuser Reading Fuser Fuser Temp Fuser Set Temp Temp Adjustment Temperature ( A8~B1 A4~AD A0~A9 9C~A5 97~A0 93~9C 8F~98 8A~94 87~8F 84~8B 7F~87 7A~83 77~7E 73~7A 6F~76 6A~72 687200Q Service Manual 5-33...
Page 146: Confirm Mbf Solenoid Operation
5.2.1.5 Confirm MBF Solenoid Operation This diagnostic tests the MBF Feed Solenoid. Execute Confirm MBF Solenoid Operations: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays CONFIRM MBF SOLENOID OPERA.
Page 147: Confirm Tray 1 Solenoid Operation
5.2.1.6 Confirm Tray 1 Solenoid Operation This diagnostic tests the paper feed solenoid in Tray 1. Execute Confirm Tray 1 Solenoid Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the CONFIRM TRAY 1 SOLENOID OPERA.
Page 148: Confirm Tray 2 Solenoid Operation
5.2.1.7 Confirm Tray 2 Solenoid Operation This diagnostic tests the paper feed solenoid in Tray 2. Execute Confirm Tray 2 Solenoid Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the CONFIRM TRAY 2 SOLENOID OPERA .
Page 149 5.2.1.8 Confirm Tray 3 Solenoid Operation This diagnostic tests the paper feed solenoid in Tray 3. Execute Confirm Tray 3 Solenoid Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the CONFIRM TRAY 3 SOLENOID OPERA.
Page 150: Confirm Envelope Solenoid Operation
5.2.1.9 Confirm Envelope Solenoid Operation This diagnostic tests Envelope Tray Feed Solenoid function. Execute Confirm Envelope Solenoid Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the C ONFIRM ENVELOPE SOLENOID OPERA.
Page 151: Confirm Direction Solenoid Operation
5.2.1.10 Confirm Direction Solenoid Operation This diagnostic tests the Exit Direction Solenoid function. Execute Confirm Direction Solenoid Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the CONFIRM DIRECT SOLENOID OPERA.
Page 152: Confirm Registration Solenoid Operation
5.2.1.11 Confirm Registration Solenoid Operation This diagnostic tests the Registration Solenoid Execute Confirm Registration Solenoid Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the CONFIRM REG SOLENOID OPERA.
Page 153: Main Motor Operation
5.2.1.12 Main Motor Operation This diagnostic tests the Main Drive Motor. WARNING! This test switches on the Main Motor. Be careful around the Motor and Drive Assembly. Execute Main Motor Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1.
Page 154: Duplex Motor H.s. (High Speed) Operation
5.2.1.13 Duplex Motor H.S. (High Speed) Operation This diagnostic tests the Duplex Motor function (high speed rotation). Execute Duplex Motor H.S. Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the DUPLEX MTR H.S.
Page 155: Duplex Motor L.s. (Low Speed) Operation
5.2.1.14 Duplex Motor L.S. (Low Speed) Operation This diagnostic tests the Duplex Motor function (low-speed rotation). Execute Duplex Motor L.S. Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the DUPLEX MTR L.S.
Page 156: Exit Motor Cw (Clockwise) Operation
5.2.1.15 Exit Motor CW (Clockwise) Operation This diagnostic tests the Exit Motor clockwise function. Execute Exit Motor CW Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the EXIT MOTOR-CW OPERATION message .
Page 157: Exit Motor Ccw (Counter Clockwise) Operation
5.2.1.16 Exit Motor CCW (Counter Clockwise) Operation This diagnostic tests the Exit Motor counterclockwise function. Execute Exit Motor CCW Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the EXIT MOTOR-CWW OPERATION message.
Page 158: Offset Catch Tray (Oct) Drive Motor Operation
5.2.1.17 Offset Catch Tray (OCT) Drive Motor Operation This diagnostic tests the OCT Motor function. Execute OCT Drive Motor Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the OCT DRIVE MOTOR OPERATION message .
Page 159: Offset Motor Cw (Clockwise) Operation
5.2.1.18 Offset Motor CW (Clockwise) Operation This diagnostic tests the Offset Motor clockwise function. Execute Offset Motor CW Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays OFFSET MOTOR-CW OPERATION message.
Page 160: Offset Motor Ccw (Counter Clockwise) Operation
5.2.1.19 Offset Motor CCW (Counter Clockwise) Operation This diagnostic tests the Offset Motor counter clockwise function. Execute Offset Motor CCW Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays OFFSET MOTOR-CCW OPERATION message.
Page 161: Hvps (Charge Roll Ac) Operation
5.2.1.20 HVPS (Charge Roll AC) Operation This diagnostic tests HVPS AC voltage to the Bias Charge Roll. WARNING! This test switches on the HVPS. Never touch the parts supplied with a high voltage from the HVPS when running the following diagnostics. The HVPS output voltages switched on by these procedures can be measured by means of a multimeter.
Page 162 Figure 5.2.1.20.1 Test Point Locations 7 Press the ENTER key to execute the test. The LCD displays the HVPS (C. ROLL AC) message. HVPS (C. ROLL AC) Operation EXECED NOTE: Voltage is present for approximately one second each time the Enter key is pressed to execute the test.
Page 163: Hvps (Charge Roll Dc) Operation
5.2.1.21 HVPS (Charge Roll DC) Operation This diagnostic tests HVPS DC voltage to the Bias Charge Roll. WARNING! This test switches on the HVPS. Never touch the parts supplied with a high voltage from the HVPS when running the following diagnostics. The HVPS output voltages switched on by these procedures can be measured by means of a multimeter.
Page 164: Hvps (Developer Bias Dc) Operation
5.2.1.22 HVPS (Developer Bias DC) Operation This diagnostic tests the HVPS DC voltage to the Developer Bias Charge Roll. During this test the high voltage will be present for only a few seconds. WARNING! This test switches on the HVPS. Never touch the parts supplied with a high voltage from the HVPS when running the following diagnostics.
Page 165: Hvps (Developer Bias Ac) Operation
5.2.1.23 HVPS (Developer Bias AC) Operation This diagnostic tests HVPS AC voltage to the Developer Bias Charge Roll. WARNING! This test switches on the HVPS. Never touch the parts supplied with a high voltage from the HVPS when running the following diagnostics. The HVPS output voltages switched on by these procedures can be measured by means of a multimeter.
Page 166: Hvps (Detack Saw) Operation
5.2.1.24 HVPS (Detack Saw) Operation This diagnostic tests HVPS AC voltage to the Detack Saw. WARNING! This test switches on the HVPS. Never touch the parts supplied with a high voltage from the HVPS when running the following diagnostics. The HVPS output voltages switched on by these procedures can be measured by means of a multimeter.
Page 167: Hvps (Bias Transfer Roll -) Operation
5.2.1.25 HVPS (Bias Transfer Roll -) Operation This diagnostic tests HVPS negative DC voltage to the Bias Transfer Roll. WARNING! This test switches on the HVPS. Never touch the parts supplied with a high voltage from the HVPS when running the following diagnostics. The HVPS output voltages switched on by these procedures can be measured by means of a multimeter.
Page 168 5.2.1.26 HVPS (Bias Transfer Roll +) Operation This diagnostic tests HVPS positive DC voltage to the Bias Transfer Roll. WARNING! This test switches on the HVPS. Never touch the parts supplied with a high voltage from the HVPS when running the following diagnostics. The HVPS output voltages switched on by these procedures can be measured by means of a multimeter.
Page 169: Exit Diagnostics Operation
5.2.1.27 Exit Diagnostics Operation This procedure is used to exit the diagnostic test currently running. Execute Exit Diagnostics Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. (If executing Exit Diagnostics Operation from another diagnostic, skip this step.) 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the EXIT DIAGNOSTICS OPERATION message.
Page 170: Rom Checksum
5.2.1.28 ROM Checksum This diagnostic displays the Print Engine Controller ROM checksum. Execute ROM Checksum: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays ROM CHECKSUM message.
Page 171: Paper Tray Size Operation
5.2.1.29 Paper Tray Size Operation This diagnostic shows the contact actuation (combination of closed contacts) of each Paper Size Sensor. Execute Paper Tray Size Operation: 1 Enter Diagnostics Mode 1. The LCD displays PRINT COUNTER OPERATION indicating the printer is in Diagnostics Mode 1. 2 Press the MENU UP (1) or MENU DOWN (5) key until the LCD displays the PAPER TRAY SIZE OPERATION message.
Page 172: Diagnostic Mode 2
5.2.2 Diagnostic Mode 2 To enter Diagnostic Mode 2: 1 Switch off the printer power. 2 Remove paper from all trays except the one under test. 3 While switching ON the printer, press and hold the ITEM UP (2) and the ITEM DOWN (6) keys until the LCD displays *IOT?*.
Page 173 Figure 5.2.2.1 IOT Test Print 4 mm Lead Edge 4 mm Inboard Edge 1003 687200Q Service Manual 5-61...
Page 174: Diagnostic Mode 3
5.2.3 Diagnostic Mode 3 To enter Diagnostic Mode 3: 1 Switch off the printer power. 2 While switching ON the printer, press and hold the ITEM UP (2) and the ITEM DOWN (6) keys until the LCD displays *IOT?*. 3 Press the ENTER (4) key and the VALUE MINUS (7) key simultaneously. Immediately release the VALUE MINUS (7) key.
Page 175 Message Displayed on LCD Option Values (Top Line) [Factory Defaults] Changes Possible? Function Option Description TRAY 2 PROC. 0 to F (16 steps) [Factory default value: A] ADJUSTMENT "0" sets the narrowest lead edge registra- Sets the lead edge registration tion gap.
Page 176 Message Displayed on LCD Option Values (Top Line) [Factory Defaults] Changes Possible? Function Option Description DUPLEX PROC. to F (16 steps) [Factory default value: A] ADJUSTMENT "0" sets the narrowest lead edge registra- Sets the lead edge registration tion gap. "F" sets the widest lead edge for duplex print.
Page 177: Setting And Verification Of Registration
5.2.3.1 Setting and Verification of Registration This section covers setting and verifying registration of the printer. WARNING! Make sure the printer has all the covers in place when you perform the test print. To set the printer registration, do the following: 1 Remove all paper from trays except the tray to be tested/adjusted.
Page 178 The two methods to verify registration are: 1. IOT Test Print (see Figure 5.2.2.1) • Measure 4mm from the top edge (lead edge) of the paper to the top edge of the IOT Test Print. • Measure 4mm from the left edge of the paper to the left edge of the IOT Test Print. NOTE: The ideal registration should measure 4mm in both directions to properly register the test pattern on the page.
Page 179 Figure 5.2.3.1.1 System Controller Test Print LEAD EDGE Test Print N17-941110-2-S 8.5x11 (SEF) SCAN We conduct many of ever, these mail s coverage. Would yo your time to read survey has been de time and effort. T test pattern; a qu envelope are enclou We conduct many of ever, these mail s...
Page 180 Figure 5.2.3.1.1 Lead Edge-to-Trail Edge Registration Figure 5.2.3.1.1 Side-to-Side Registration Test Print N17-941110-2-S 8.5x11 (SEF) We conduct many of ever, these mail s coverage. Would yo your time to read survey has been de time and effort. T test pattern; a qu envelope are enclou SCAN Fold Line...
Page 181: Print Engine Controller Test Print
5.2.4 Print Engine Controller Test Print There are three methods to produce a Print Engine Controller Test Print. NOTE: The System Controller must be installed to enter diagnostics. 1 Enter Diagnostic Mode 2 and then press ENTER. The printer will continue to produce test prints until you press ITEM UP (2) to stop the test prints.
Page 182: System Controller Test Print
5.2.5 System Controller Test Print NOTE: The System Controller must be installed to produce System Controller test prints. 1 Press the ONLINE key to enter the Offline Mode. 2 Press MENU UP (1) or MENU DOWN (5) key to scroll through menu options until MENUS/TEST MENU is displayed.
Page 183: Diagnostic Mode 2 Error And Status Codes
5.3 Diagnostic Mode 2 Error and Status Codes NOTE: These error codes may be displayed on the printer control panel if a fault condition is detected during Diagnostic Mode 2 operation when the print engine cannot access the normal system error messages.
Page 184 Error/Status Message Displayed on LCD Description Code There is a paper jam in the OCT Unit PRINTER FAULT E6: OPEN COVERS (OCT jam). PRINTER FAULT The EP Cartridge is not in place. J3: EP CARTRIDGE PRINTER FAULT Tray 1 is not in place. C3: (TRAY 1) PRINTER FAULT Tray 2 is not in place (in a printer with the...
Page 185: Error/Status Code Display Conditions, Printer Action, And Recovery Procedures
5.3.1 Error/Status Code Display Conditions, Printer Action, and Recovery Procedures Error/Status Code Display Conditions, Printer Action, and Recovery Procedures Table 5.3.1.1 Recovery Code Display Conditions Printer Action Procedures Immediately or after com- 1. A Nonvolatile Memory read pleting the current cycle error occurred when the printer when printing, the printer Switch off the printer...
Page 186 Recovery Code Display Conditions Printer Action Procedures The FAN ALM (Fan Alarm) signal Immediately or after com- becomes active (High) after a pleting the current cycle specified period of time from the when printing, the printer Switch off the printer printer power being switched on.
Page 187 Recovery Code Display Conditions Printer Action Procedures 1. The Exit Sensor is not deactu- The printer immediately ated in the specified time after shuts down the Main the actuation of the Registration Motor, Laser Motor, and Sensor. the power supply to the Open the Front or 2.
Page 188 Recovery Code Display Conditions Printer Action Procedures 1. The Duplex Sensor is not actu- ated within the specified time after the actuation of the Exit Sensor (Duplex Jam). 2. The Duplex Sensor is not deactuated within the specified The printer immediately time after its actuation (Duplex Open the Rear Cover, shuts down the Main...
Page 189 Recovery Code Display Conditions Printer Action Procedures PAPER SIZE In Ready Mode, the ERROR printer completes the cur- Send the RESET rent print cycle. The actual paper size is different MISPRINT command In Offline Mode, the from the paper size detected or to solve the PAPER printer competes the cur- set in the Nonvolatile memory.
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Page 191: Service Cleaning Procedure
5.4 Service Cleaning Procedure Proper diagnosis of printer problems requires that the printer be cleaned before troubleshooting begins. This section directs you in performing the cleaning and preliminary checkout procedures. 5.4.1 Preparation Procedure 1 Switch off the printer power. 2 Disconnect the power cord from the AC outlet. 3 Open the Front Cover.
Page 192: Printer Data And Tag Information
5.5 Printer Data and Tag Information 5.5.1 Printer Data Labels The printer serial number, data label, and retrofit (change) tag matrix are located on the printer as illustrated in Figure 5.5.1.1 and Figure 5.5.1.2. Figure 5.5.1.1 Printer Tag Matrix 5-80 687200Q...
Page 193 Figure 5.5.1.2 Printer Data Label and Serial Number Plate 687200Q Service Manual 5-81...
Page 194 5.5.2 Retrofit (Change) Tag/MOD Matrix All important modifications are identified by a Retrofit Tag/MOD number on the matrix card attached to the System Controller Chassis of each printer (see RAP 5.6.1 Printer Data Labels ). This section describes all of the tags as well as multinational applicability, classification codes, and permanent or temporary modification information.
Page 195: Wiring Data
Section 6 Wiring Data Wiring Diagrams ................6-3 Base Engine Connector Locators ..........6-3 Base Engine PWB Connector Locators ........6-4 HVPS Connector Locators ............6-5 P/J Table .................. 6-6 Wiring ....................6-10 General Wiring Diagram............6-10 Wiring for Connection between Components......6-11 Organization ..............
Page 196 687200Q...
Page 197: Wiring Diagrams
6.1 Wiring Diagrams 6.1.1 Base Engine Connector Locators P202 J125 J136 J124 P112 P136 P114 J137 P/J128 P/J133 (BLK) P113 P/J134 (BLU) P/J132 (WHT) P123 J122 P201 P130 J130 SAS601FA 687200Q Service Manual...
Page 198: Base Engine Pwb Connector Locators
6.1.2 Base Engine PWB Connector Locators HVPS P111 P115 P131 LVPS P/J135 Feeder PWB P117 P118 P200 J118 SAS602FA [SAS602F.CDR] 687200Q...
Page 199: Hvps Connector Locators
6.1.3 HVPS Connector Locators HVPS SAS603FA 687200Q Service Manual...
Page 200: P/J Table
6.1.4 P/J Table Coordi- Mounting (1*) Harness (2*) Description nates Mounting Part Name (*3) LVPS 11-1 @Inlet Assembly 11-23 Connection between LVPS and Main Switch P2:Fuser 11-4 No harness Connection between Fuser PWB and Fuser Unit J2:Fuser Unit LVPS 11-1 @Fuser PWB 11-4 Connection between LVPS and Fuser...
Page 201 6.1.5 P/J Table Coordi- Mounting (1*) Harness (2*) Description nates Mounting Part Name (*3) Control 10-1 Harness 10-4 Connection between Control Panel and Panel Assembly Assembly Panel 11-2 No harness For printing test HVPS 11-3 Harness 11-8 Connection between HVPS and MCU Assembly HVPS LDD (laser)
Page 202 6.1.6 P/J Table Coordi- Mounting (1*) Harness (2*) Description nates Mounting Part Name (*3) LVPS 11-1 Harness 11-21 Connection between Top Cover Assembly Interlock and LVPS Chassis 11-(*4) P: Harness 11-18 Connection between Feed Solenoid 1 Assembly Assembly and LVPS on Elec.
Page 203 6.1.7 P/J Table Coordi- Mounting (1*) Harness (2*) Description nates Mounting Part Name (*3) AC38 HVPS 11-3 Wire Assembly 11-3 Connection between HVPS and TDC (@HVPS) Transfer Chute Assembly AD38 HVPS 11-3 Wire Assembly 11-3 Connection between HVPS and BTR (@HVPS) Transfer Chute Assembly AE39 HVPS...
Page 204: Wiring
6.2 Wiring 6.2.1 General Wiring Diagram OPTION CONTROL PANEL DECK 2 & DECK 3 PAPER SCANNER SIZE SENSOR FAN MOTOR EXIT MOTOR INTER- HVPS LOCK MAIN MOTOR DUPLEX FULL NO PAPER STACK SENSOR 1 SENSOR REAR COVER SENSOR FEED DETACK SOLENOID 1 (DTS) TURN...
Page 205: Wiring For Connection Between Components
6.2.2 Wiring for Connection between Components 6.2.2.1 Organization The general connection and wiring diagram is divided into the following 19 blocks and the wiring and signals between the components in each blocks are described. 1. LVPS ↔ MCU 2. LVPS ↔ Feed Solenoid 1, Turn Clutch, and MBF Feed Solenoid 3.
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Page 207: Wiring Diagram Notation
6.2.2.2 Wiring Diagram Notation Notation/Symbol Description Represents a plug. Represents a jack. P/J11 Represents the connection of Pin 10 of connectors P11 and J11. 5V INTLK Shows the signal name of the wire. A “/” at the beginning of the signal name indicates that the /HEAT ON signal is a negative logic signal and true when it is Low.
Page 208 6.2.3 Connection and Wiring between Components 1. LVPS ↔ MCU (XC SPECIFICATIONS) P/J136 P/J131 P/J11 P/J13 5V INTLK INTLK 24V (FAN) /HEAT ON /ENV PRES MCU PWB NO PAPER ENV /ENV FEED SOL /FEED SOL 1 /TURN CL ON /MBF FEED SOL NO PAPER MBF /REGI SNR TONER SNR...
Page 209 1. LVPS ↔ MCU (XC SPECIFICATIONS) Signal Name Signal Direction L: Trigger HIGH LVPS, M:MCU Level Level L → M 5V INTLK L → M 24V (FAN) +24V HEAT ON L← M Level L → M EVN PRES Level L → M NO PAPER ENV Level L ←...
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Page 211 1. LVPS ↔ MCU (XC SPECIFICATIONS) WARNING! You can be shocked by electricity if you simultaneously touch the two Heat Sinks shown in the Figure below. Transformer LD SWITCH INTERLOCK SWITCH D108 Q101 Q102 Heat Sink LVPS 687200Q Service Manual 6-17...
Page 212 2. LVPS ↔ FEED SOLENOID 1, TURN CLUTCH, AND MBF SOLENOID LVPS P/J11 P/J13 5V INTLK 24V (FAN) /HEAT ON P/J27 P/J132 /ENV PRES FEED NO PAPER ENV FEED SOL 1 SOL 1 P/J133 /ENV FEED SOL TURN /FEED SOL 1 TURN CLUTCH 1 CLUTCH 1 /TURN CL ON...
Page 213 2. LVPS ↔ FEED SOLENOID 1, TURN CLUTCH, AND MBF SOLENOID Signal Name Description FEED SOL1 Signal to actuate the Feed Solenoid which feeds paper on Tray 1 (Normally LOW level, and HIGH level when paper is fed) TURN CLUTCH1 Signal to make paper wait before the Registration Sensor (Normally LOW level, and HIGH level when making paper wait) MBF SOL...
Page 214 3. LVPS ↔ MBF NO PAPER SENSOR, REGISTRATION SENSOR, AND TONER EMPTY SENSOR LVPS P/J11 P/J13 5V INTLK 24V (FAN) /HEAT ON /ENV PRES NO PAPER ENV /ENV FEED SOL /FEED SOL 1 /TURN CL ON /MBF FEED SOL NO PAPER MBF /REGI SNR TONER SNR P/J17...
Page 215 3. LVPS ↔ MBF NO PAPER SENSOR, REGISTRATION SENSOR, AND TONER EMPTY SENSOR Signal Name Description NO PAP MBF Signal for detecting the presence or absence of paper on the MBF (LOW level when paper is present and HIGH level when paper is not present) REGI SNR Signal for detecting the arrival of paper at the Registration Sensor in...
Page 216 4. LVPS ↔ ENVELOPE FEEDER UNIT LVPS P/J11 P/J13 5V INTLK 24V (FAN) /HEAT ON /ENV PRES NO PAPER ENV /ENV FEED ONL /FEED 1 ON /REG SOL ON /FRONT TRAY FEED ON NO PAPER FRONT TRAY /REGI SNR NO TONER P/J201 P/J130 P/J16...
Page 217 4. LVPS ↔ ENVELOPE FEEDER UNIT Signal Name Description ENV PRES Signal for detecting if the optional Envelope Feeder is installed or not (LOW level when the Envelope Feeder is in place, and HIGH level when it is not in place) NO PAP ENV Signal for detecting the absence of envelopes on the Envelope Feeder (LOW level when envelopes are present, and HIGH level...
Page 218 5. MCU ↔ HVPS INTLK SW HVPS P/J15 P/J111 5V-LD NO PAP BTR SIG SNR 1 /REFEED SNR NO PAP 1 /BCR DC ON /D.B AC ON BTR +/- ON /BCR AC ON /BTR ON P115 /D.B DC ON /CRU SNR /EXIT SNR /DUP PRES /DTS ON...
Page 219 5. MCU ↔ HVPS Signal Name Description 5V-LD +5V power source to the Laser Diode (0V when the Front Cover is open or when the Fuser Unit is not in place) Signal from the temperature sensor which detects the temperature of the Fuser Heat Roll (analog signal) BTR SIG Signal for setting the Transfer Current (analog signal)
Page 220 5. MCU ↔ HVPS Signal Name Signal Direc- Trigger HIGH tion Level Level M: MCU H: HVPS M ← H A11 A2 5V-LD M ← H M → H BTR SIG M ← H /REFEED SNR Level M ← H NO PAP1 Level M →...
Page 221 6. HVPS ↔ EP CARTRIGE, BIAS TRANSFER ROLL, AND DETACK SAW TRANS CHUTE ASSEMBLY EP CARTRIDGE HVPS DETACK SAW DRUM MAG. ROLL SAS611F Signal Name Description HVPS output to the Magnet Roll HVPS output to the BCR HVPS output to the DTS HVPS output to the BTR (+DC in Transfer Operation, and -DC when cleaning BTR) 687200Q...
Page 222 7. HVPS ↔ FUSER PWB P/J15 P/J111 HVPS 5V-LD P117 BTR SIG /REFEED SNR NO PAP 1 PWBA /BCR DC ON FUSER /D.B AC ON BTR +/- ON /BCR AC ON /BTR ON P/J115 P/J116 /D.B DC ON 5V-LD /CRU SNR /EXIT SNR 5V-INTLK /DUP PRES...
Page 223 7. HVPS ↔ FUSER PWB Signal Name Description 5. MCU ↔ HVPS” 5V-LD Refer to “ 1. LVPS ↔ MCU (XC Specifications)” 5V-INTLK Refer to “ 5. MCU ↔ HVPS” EXIT SNR Refer to “ 5. MCU ↔ HVPS” Refer to “ 5.
Page 224 8. FUSER PWB ↔ FUSER UNIT P/J111 P/J15 HVPS 5V-LD P117 BTR SIG /REFEED SNR NO PAP 1 PWBA /BCR DC ON FUSER /D.B AC ON BTR +/- ON /BCR AC ON /BTR ON P/J115 P/J116 /D.B DC ON 5V-LD /CRU SNR /EXIT SNR 5V-INTLK...
Page 225 8. FUSER PWB ↔ FUSER UNIT Signal Name Description AC NUT AC power for the Heat Quartz AC HOT AC power for the Heat Quartz 1. LVPS ↔ MCU (XC Specifications)” 5V-INTLK Refer to “ ↔ 5V-LD Refer to “5. MCU HVPS”...
Page 226 9. FUSER PWB ↔ DUPLEX PWB ↔ DUPLEX MOTOR, AND REFEED SENSOR 24V (A-COM) 24V (B-COM) DUP MOT J215 REFEED SNR REFEED SNR 5V (PULL UP) DUP PWB P/J111 P/J15 5V-LD BTR SIG /REFEED SNR NO PAP 1 /BCR DC ON PWBA /D.B AC ON FUSER...
Page 227 9. FUSER PWB ↔ DUPLEX PWB ↔ DUPLEX MOTOR, AND REFEED SENSOR P117 P214 Signal Name Signal Direction Trigger HIGH level level F: Fuser PWB D: Duplex PWB → D. MOT ON Level → D. MOT CLK Level ← REFEED SNR Level ←...
Page 228 10. MCU ↔ LDD AND SCANNER MOTOR P/J112 P/J18 /P. DATA VL 2 VL 1 5V-LD P/J114 24V RTN /SCN MOT ON SCANNER SPI 1 SPI 2 SAS614F 6-34 687200Q...
Page 229 10. MCU ↔ LDD AND SCANNER MOTOR Signal Name Description /P. DATA Print Image Data (Black dot: LOW level, White dot: HIGH level) Signal for monitoring the electric current of the LD (Analog signal) Sets the drive voltage for the LD (Analog signal) Sets the drive voltage for the LD (Analog signal) ↔...
Page 230 11. MCU ↔ SOS P/J19 P/J113 /SOS SAS616F Signal Name Description /SOS SOS detection signal (normally HIGH level and LOW level when the laser light is detected) P113 Signal Name Signal Direction Trigger HIGH M: MCU Level Level S: SOS →...
Page 231 12. MCU ↔ CONTROL PANEL P/J32 P/J33 /RD DATA /WR DATA /LCD EN /SM EN CONTROL PANEL /LED EN CH DL /ESS REST SAS617XA Signal Name Description RD DATA Data line for reading the information on the keys from the Control Panel (serial signal) /WR DATA Data line for writing the display data for the LCD and LEDs on the...
Page 232 13. MCU ↔ MAIN MOTOR P/J14 24V RTN MAIN MOT /MOT READY /MAIN MOT ON 6-38 687200Q...
Page 233 13. MCU ↔ MAIN MOTOR Signal Name Description /MOT READY Signal for detecting a problem in the Main Motor (LOW level when the motor is normal, and HIGH level when the motor is abnormal) /MAIN MOT ON Signal for switching on and off the Main Motor (LOW level when switching on the motor, and HIGH level when switching off the motor) Signal Name Signal Direction...
Page 234 14. MCU ↔ FAN MOTOR P/J23 24V RTN 24V (FAN) FAN READY FAN FAST SAS619XA 6-40 687200Q...
Page 235 14. MCU ↔ FAN MOTOR Signal Name Description FAN READY Signal for detecting a problem in the Fan Motor (LOW level when the motor is normal, and HIGH level when the motor is abnormal) FAN FAST Control signal for switching the motor speed (LOW level for the High speed, and HIGH level for the Low speed) Signal Name Signal Direction...
Page 236 15. MCU ↔ EXIT MOTOR P/J24 24V (A-COM) 24V (B-COM) EXIT MOT SAS620F 6-42 687200Q...
Page 237 15. MCU ↔ EXIT MOTOR Signal Name Description Phase A drive signal for the stepping motor (LOW level when driving, and HIGH level when not driving) Phase B drive signal for the stepping motor (LOW level when driving, and HIGH level when not driving) Phase /A drive signal for the stepping motor (LOW level when driving, and HIGH level when not driving) Phase /B drive signal for the stepping motor (LOW level when...
Page 238 16. MCU ↔ FULL STACK SENSOR AND REAR COVER SENSOR FULL STACK SNR J125 P/J28 FULL STK SNR J124 /REAR COVER INTLK REAR COVER INTLK N. C 6-44 687200Q...
Page 239 16. MCU ↔ FULL STACK SENSOR AND REAR COVER SENSOR Signal Name Description FULLSTK SNR Signal for detecting the amount of paper on the Exit Tray (LOW level when the Exit Tray is not full, and HIGH level when the Exit Tray is full) /REAR COVER Signal for detecting the Open/Close state of the Rear Cover (LOW...
Page 240 17. MCU ↔ DECK1 PWB ↔ DECK2 PWB ↔ DECK3 PWB P/J216-1 P/J200-1 P/J22 P/J217-1 NO PAPER 2 TRAY 2 PWB FEED NO PAPER 3 SOL 2 SIZE 1 SIZE 2 SIZE 3 /FEED2 ON NO PAPER /FEED3 ON SENSOR 2 24V RTN P/J135 TRAY 1...
Page 241 17. MCU ↔ DECK1 PWB ↔ DECK2 PWB ↔ DECK3 PWB Signal Name Function NO PAP2 Detection signal on the presence/absence of paper in Tray 2 (Low when paper is present and High when out of paper) NO PAP3 Detection signal on the presence/absence of paper in Tray 3 (Low when paper is present and High when out of paper) SIZE2 Detection signal on the size of the paper in Tray 2 (Analog signal)
Page 242 17. MCU ↔ DECK1 PWB ↔ DECK2 PWB ↔ DECK3 PWBA Table 6.2.3.1 Main Tray Size SNR Voltage (V) Vsnr Size +5VDC Measured at P/J22-6 4.77V Min. 5.10V Typ. 5.44 Max. No Cassette 0.00 0.00 0.00 1.01 1.10 1.19 Statement 1.67 1.81 1.95...
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Page 244 18. MCU ↔ OCT STACK SENSOR, OCT HOME SENSOR, OCT EXIT SENSOR, OCT DIRECT SOLENOID, OCT MOTOR, AND OCT OFFSET MOTOR P/J224 P/J223 J225 OFFSET MOT 24V (A-COM) OCT STK SNR 24V (B-COM) OCT STACK SNR J226 5V (PULL UP) OCT HOME SNR OCT HOME SNR J227...
Page 245 18. MCU ↔ OCT STACK SENSOR, OCT HOME SENSOR, OCT EXIT SENSOR, OCT DIRECTION SOLENOID, OCT MOTOR, AND OCT OFFSET MOTOR Signal Name Function /OCT PRES Signal for detecting the presence of optional OCT (LOW level when installed, and HIGH level when not installed) FULLSTK SNR Signal for monitoring the amount of paper ejected on the OCT (OCT)
Page 246 18. MCU ↔ OCT STACK SENSOR, OCT HOME SENSOR, OCT EXIT SENSOR, OCT DIRECT SENSOR, OCT MOTOR, AND OCT OFFSET MOTOR Signal Name Function OCT STK SNR Signal for monitoring the amount of paper on the OCT tray (LOW Level when not full, and HIGH Level when full) OCT HOME SNR Signal for detecting the home position of the Offset Motor (LOW Level at the home position, and HIGH Level not at the home...
Page 247 19. MCU ↔ ESS AND LVPS ↔ ESS P/J31 12V RTN /CCLK /VIDEO /CPRDY /CBSY /STA /TOP /PPRDY TXD M/B RSRV RSRV /LED EN /SW EN /RD DATA RSRV /TEST PRINT /PRFD /CMD /START /PCLK /SBSY /RDY N. C RXD M/B RSRV CH DL /ESS REST...
Page 248 Notes 6-54 687200Q...
Page 249: Repair Analysis Procedures
Section 7 Repair Analysis Procedures Using RAPs ..................7-5 Preliminary Steps ................7-6 Entry Level RAP................. 7-7 RAPs with Fault Messages / Status Codes ........7-9 IOT NVM Fail Message (U6)............7-9 Laser Fail Message (U2)............7-10 Fuser Failure Message (U4) ............ 7-13 Motor Failure Message (U1) ............
Page 250 Toner Low Message (J5) ............7-31 Install Print Cartridge Message (J3) ........7-32 Error Codes ................7-33 Power On Diagnostics (POD) Failure ......7-33 Control Panel Displays Black Boxes......7-35 Error Code “0001” ............7-36 Error Code “0040” ............7-37 Error Code “0101”...
Page 251 Deletions ..............7-81 Fusing ................. 7-82 Resolution ..............7-83 Registration (Lead Edge to Trail edge) ....... 7-84 Registration (Side-to-Side).......... 7-85 Skew ................7-86 Skips/Smears.............. 7-87 Spots................7-88 Other Print Defects ............. 7-89 Non-Uniform Image Quality ........... 7-90 Black Prints................7-91 Horizontal Band Deletions .............
Page 252 687200Q...
Page 253: Using Raps
7.1 Using RAPs In each of the following Repair Analysis Procedures (RAPs), you are instructed to perform certain actions and make observations. The instruction is followed by a statement. If your response to the statement is “Yes,” perform the action following the “Y.” If your response to the question is “No,” perform the action following the “N.”...
Page 254: Preliminary Steps
7.2 Preliminary Steps If the printer is displaying an obvious failure or fault, go immediately to the appropriate Repair Procedure or Repair Analysis Procedure. If you are not sure where to begin troubleshooting, go to 7.2.1 Entry Level RAP . 687200Q...
Page 255: Entry Level Rap
7.2.1 Entry Level RAP 1 Switch printer off then switch it on. Within 2 minutes the printer displays READY on the Control Panel Display. Y: Go to step 5. N: Go to step 2. 2 The printer displays a Fault Message or Error Code. Y: Go to the appropriate Fault Message/Error Code RAP.
Page 256 11 A fault condition exists that does not have an associated Fault Message/Error Code. Y: Go to the appropriate RAP in 7.4 RAPs without Fault/Status Codes . N: Go to step 12. 12 Request the customer to send a print job from the host. The job prints successfully without defects.
Page 257: Raps With Fault Messages / Status Codes
7.3 RAPs with Fault Messages / Status Codes 7.3.1 “IOT NVM Fail - Power Off/On” Message (U6) NOTE: This problem may also be caused by external noise. If the problem still exists at the end of this RAP, go to RAP 7.4.25 Electrical Noise. 1 Switch the power OFF and then ON.
Page 258 7.3.2 “Laser Fail - Power Off/On” Message (U2) NOTE: Refer to Figure 7.3.2.1 U2 Message Troubleshooting Schematic while performing this RAP. 1 The Laser Scanner Motor is spinning after executing the Test Print Mode (Diagnostic Mode 2). NOTE: If you find it difficult to hear the Scanner Motor spinning, disable the Main Motor by disconnecting P/J14 from it.
Page 259 10 With the printer’s resolution set to 600 DPI, there is a high logic level (approximately +5VDC) measured between P/J18-2 and P/J18-3 and between P/J18-1 and P/J18-3. NOTE: To perform this analysis, disconnect P/J15 from the Print Engine Controller and close all covers. Y: Go to step 11.
Page 260 Figure 7.3.2.1 U2 Message Troubleshooting Schematic Scanner Print Engine Fuser LVPS HVPS Fuser Controller U5000 7-12 687200Q...
Page 261 7.3.3 “Fuser Failure” Power Off/On (U4) Initial Analysis Check the interlock tab on the front and rear covers. 1 Open the rear cover and cheat the rear cover interlock sensor. At power on, the Fuser heater turns on. Y: Go to step 8. N: Go to step 2.
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Page 263 7.3.4 “Motor Failure” Power Off/On (U1) 1 The Main Motor Assembly is revolving when power comes on. Y: Replace, in order, the Print Engine Controller, Main Motor Assembly. N: Go to step 2. 2 Switch OFF the printer power and remove the Main Motor Assembly (REP 4.10.1 Main Motor Assembly) from the Drive Assembly.
Page 264 7.3.5 “Fan Failure - Power Off Now” Message (U5) Initial Analysis Check for an obstruction blocking fan. 1 Check that the Fan Assembly is spinning when power comes on. Go to step 2. N: Go to RAP 7.4.20 Fan Assembly Failure. 2 There is +5VDC between P/J23-2 and P/J23-4 when the code appears.
Page 265: Close Covers Message (E5)
7.3.6 “Close Covers” Message (E5) 1 The Front Cover Assembly actuates the interlock switch when the Cover is closed, and deactuates it when the Cover is open. NOTE: You can inspect this while performing the Diagnostic Mode 1, Sensor Input Test. Go to step 3.
Page 266: Paper Jam Open Rear Cover/Clear Paper Path Message (E4)
7.3.7 “Paper Jam Open Rear Cover/Clear Paper Path” Message (E4) 1 The problem appears when power comes on. Y: Go to step 2. N: Go to step 3. 2 There is a sheet of paper or foreign object actuating the Exit Actuator. Y: Remove the paper or object.
Page 267 NOTE: Remove Tray 1 and perform a visual inspection while inserting the Tray Assembly into the slot. NOTE: Refer to Sheet Size Selection for switch combinations for various sheet sizes. 8 The Mid Roll Assembly has normal rotation. NOTE: This can be inspected while performing the Diagnostic Mode 1, Exit Motor. Go to step 9.
Page 268: Paper Jam Open Front Cover/Remove Print Cartridge Clear Paper Path Message (E3)
7.3.8 “Paper Jam Open Front Cover/Remove Print Cartridge Clear Paper Path” Message (E3) 1 Curled sheets of paper are being used in the input paper tray. Load fresh paper. N: Go to step 2. 2 The Exit Actuator is covered with a print sheet when the code appears. Go to step 13.
Page 269 6 Each of the gears of the Drive Assembly functions normally. NOTE: This can be inspected while performing Diagnostic Mode 1 - Main Motor. Y: Replace the Paper Handling Solenoid Assembly. N: Replace the Main Motor Assembly or the Drive Assembly. 7 There seems to be nothing wrong with paper fed into the inlet between the Chute Bottom and the Chute Inlet.
Page 270 13 There is nothing wrong with paper being fed into the Decurl Roll. NOTE: Open the Rear Cover Assembly and insert a piece of paper into the Rear Cover Sensor. Perform a visual inspection by generating a test print. Y: Go to step 14. N: Replace the Fuser Assembly.
Page 271: Mbf Jam/Remove All Paper Open Front
7.3.9 “Tray 1 Jam/Open Tray 1 Open Front Cover/Remove Jam Sheet” Message (E2) MBF Jam/Remove All Paper Open Front Cover/Remove Jam Sheet” Message (E2) Initial Analysis Inspect the condition of Tray 1 and the MBF Tray feed rolls. Clear or replace if necessary. 1 Curled sheets of paper are being used in the input paper tray.
Page 272 7 Ensure that the Tray 1 Feed Roll Assembly drives the paper fully through the Paper Handling Unit Assembly. NOTE: Remove the EP Cartridge and cheat the Front Cover interlock. Perform a visual inspection by generating a test print. Y: Go to step 8. N: Replace the faulty parts of the Tray 1 Feed Roll Assembly.
Page 273 13 Install Tray 1. Ensure the paper stack in the tray is lifted up. NOTE: Conduct a visual inspection from the rear of the printer. NOTE: Ensure the paper guide in the back of the tray is adjusted properly. Y: Go to step 14. N: Replace the tray.
Page 274: Paper Size Jam/Open Rear Cover Message
7.3.10 “Paper Size Jam/Open Rear Cover” Message 1 Ensure that the correct paper size is designated in the Tray Menu. Y: Go to step 2. N: Correct the paper size in the Tray Menu. 2 The paper size indicated by the Diagnostic Mode 1 (Paper Tray Size) is compatible with the size of the paper present in the paper Tray.
Page 275: Insert Tray X Message (C3)
7.3.11 “Insert Tray X” Message (C3) 1 Ensure the Size Sensor Assembly shows a correct switch combination for the size of the print sheets present in Tray 1 when the tray presses the Size Sensor Assembly Spring. NOTE: Ensure the paper guide in the back of the tray is adjusted properly. NOTE: Remove Tray 1, and perform a visual inspection while inserting the tray into the slot.
Page 276: Load Tray 1 Xx Xxx Message (C5)
7.3.12 “Load Tray 1 xx xxx” Message (C5) Initial Action In this case, C5 is a Status Code that usually appears when trying to reproduce a paper-out condition while printing from Tray 1 in the Diagnostics Mode. When a C5 “No Paper” condition is displayed, an associated tray is usually displayed with it.
Page 277: Load Mbf Tray Xx X Xx Message (C5: Mbf)
7.3.13 “Load MBF Tray xx x xx” Message (C5: MBF) Initial Actions In this case, C5 is a Status Code that usually appears when trying to reproduce a paper-out condition while printing from the MBF Tray in the Diagnostics Mode. When a C5 “No Paper” condition is displayed, an associated tray is usually displayed with it.
Page 278: Remove Output From Standard Bin Message
7.3.14 “Remove Output from Standard Bin” Message (C5: Full Stack) Initial Action In this case, C5 is a Status Code that usually appears when trying to reproduce a Bin-Full condition while printing in the Diagnostics Mode. When a C5 “Full Stack” condition is displayed, please empty the Output Bin.
Page 279: Toner Low Message (J5)
7.3.15 “Toner Low” Message (J5) 1 Install a new EP Cartridge, and check if Code J5 reappears. Go to step 2. N: Correction completed. 2 The Toner Sensor Assembly is functioning properly. NOTE: Open the Front Cover and actuate the Front Cover interlock switch. Inspect the above by removing and installing the EP Cartridge in the Diagnostic Mode 1, Input Sensor Tray.
Page 280: Install Print Cartridge Message (J3)
7.3.16 “Install Print Cartridge” Message (J3) 1 Ensure the Print Cartridge interlock is functioning properly by doing the following: • Open the front cover and remove the print cartridge. • Ensure the projection on the Print Cartridge that activates the sensor is not damaged. •...
Page 281: Power On Diagnostics (Pod) Failure
7.3.17 Error Codes 7.3.17.1 Power On Diagnostics (POD) Failure Insure that the Test LED is functioning properly. The Test LED can be viewed through a small hole located above the RJ45 Connector on the System Controller. • When printer power is applied, the Test LED will glow to indicate the start of the “Power On Diagnostics”...
Page 282 Control Panel LED Repeating Flash Sequence Fault Corrective Action 0001 - ASIC 4 flashes - 1 second - 4 flashes...etc ASIC Controller Ensure that the failure System Controller is properly seated. Replace the System Controller PWB. 0001 - DMA 5 flashes - 1 second - 5 flashes...etc DMA Controller Replace System Controller PWB.
Page 283: Control Panel Displays Black Boxes
7.3.17.2 Control Panel Displays Black Boxes You were directed to this RAP because the Control Panel display has a single row of black boxes on the top line during “Power ON Diagnostics.” 1 Switch OFF the printer. 2 Remove the System Controller and reseat the Boot ROM on the System Controller PWB. 3 Reinstall the System Controller ensuring proper seating, and switch on the printer.
Page 284: Error Code "0001
7.3.17.3 Error Code “0001” You were directed to this RAP because the Control Panel displayed the error code “0001” during the Power On Diagnostics. 1 Switch OFF the printer power. 2 Reseat the System Controller and then switch on the printer power. 3 The control panel displays “READY”.
Page 285: Error Code "0040
7.3.17.4 Error Code “0040” You were directed to this RAP because the Control Panel displayed the error code “0040” during the Power On Diagnostics 1 Switch OFF the printer power. 2 Remove the System Controller and reseat the Flash ROM SIMM 3 Reinstall the System Controller ensuring proper seating and switch on the printer power.
Page 286: Error Code "0101
7.3.17.5 Error Code “0101” You were directed to this RAP because the Control Panel displayed the error code “0101” during the Power On Diagnostics. 1 Switch OFF the printer power. 2 Remove the System Controller. If there is a RAM SIMM in location 2, remove it. 3 Move the RAM SIMM in location 1 into location 2.
Page 287: Error Code "0102
7.3.17.6 Error Code “0102” You were directed to this RAP because the Control Panel displayed the error code “0102” during the Power On Diagnostics. 1 Switch OFF the printer power. 2 Remove the System Controller. If there is a RAM SIMM in location 3, remove it. 3 Move the RAM SIMM in location 2 into location 3.
Page 288: Error Code "0103
7.3.17.7 Error Code “0103” You were directed to this RAP because the Control Panel displayed the error code “0103” during the Power On Diagnostics. 1 Switch OFF the printer power. 2 Remove the System Controller. If there is a RAM SIMM in location 2, remove it. 3 Move the RAM SIMM in location 3 into location 2.
Page 289: Raps Without Fault/Status Codes
7.4 RAPs without Fault/Status Codes 7.4.1 Inoperative Printer WARNING! Do not touch the HVPS or its associated parts which emit high voltages. 1 Disconnect the System Controller. Switch ON the Main Power. The Fan Assembly turns. Go to step 2. N: Go to step 3.
Page 290 6 Reconnect P/J21, disconnect P/J27, and switch on the printer power. Ensure the Fan Assembly is functioning properly when power comes on. Replace the Paper Handling Solenoid Assembly. N: Go to step 7. 7 Disconnect P/J14 on the Print Engine Controller and switch on the printer power. Ensure the Fan Assembly is functioning properly when power comes on.
Page 291: Malfunctioning Lcd/Malfunctioning Led
7.4.2 Malfunctioning LCD/Malfunctioning LED 1 Switch OFF the printer power and ensure that the Cable Harness is properly connected between P/J32 and P/J33. Check for continuity between P/J32 and P/J33. NOTE: The System Controller Chassis will have to be removed and the Top Cover Chassis may have to be loosened or removed to perform this check.
Page 292: Inoperative Keypad
7.4.3 Inoperative Keypad You were directed to this RAP because the Keypad failed to indicate a key press. 1 Enter Diagnostic Mode 1. The Control Panel displays PRINTER COUNTER OPERATION. Y: Go to step 2. N: Go to step 4. 2 Press the MENU DOWN (5) key to display SENSOR INPUT TEST.
Page 293: Erratic Operation
7.4.4 Erratic Operation 1 The printer enters the printing cycle. Y: Go to step 2. N: Go to step 3. 2 Enter the Test Print Mode and perform the Test Print operation. The printer outputs the prints as usual. Y: Go to step 4. N: Replace the Print Engine Controller.
Page 294: Low Voltage Power Supply (Lvps) Assembly Failure (+5Vdc)
7.4.5 Low Voltage Power Supply (LVPS) Assembly Failure (+5VDC) NOTE: Ensure the Front Interlock and the Laser Diode Interlock are actuated. 1 Check for +5VDC between P/J11-13 (5V INTLK) and P/J12-5. Y: Go to step 6. N: Go to step 2. 2 Check for +5VDC between P/J131-3 and P/J12-5.
Page 295: Low Voltage Power Supply (Lvps) Assembly Failure (+12Vdc)
7.4.6 Low Voltage Power Supply (LVPS) Assembly Failure (+12VDC) 1 Check for +12VDC between P/J12-3 (+12VDC) and P/J12-6 with P/J25 disconnected. NOTE: Conduct this analysis before the LVPS Assembly stops voltage output due to the absence of sufficient load (within 30 seconds after switching on the printer power). Y: Ensure the voltage can be read at P/J25 (disconnected) before going to step 2.
Page 296: Low Voltage Power Supply (Lvps) Assembly Failure (+24Vdc)
7.4.7 Low Voltage Power Supply (LVPS) Assembly Failure (+24VDC) 1 Check for +24VDC between P/J11-11 (24V FAN) and P/J12-4 with P/J13 disconnected. NOTE: Conduct this analysis before the LVPS Assembly stops voltage output due to the absence of sufficient load (within 30 seconds after switching on the printer power). Y: Go to step 2.
Page 297: Quartz Heater Failure
7.4.8 Quartz Heater Failure 1 There is resistive continuity between J3-1 and J3-4 on the LVPS. Y: Go to step 2. N: Go to step 6. 2 Check if the voltage between P/J13-4 (/HEAT ON) and P/J25-5 (S6) is 0VDC when the printer power is on and all cover interlocks are actuated and goes to +5VDC when the interlocks are deactuated.
Page 298 7 There is continuity between the following pins: • P/J3-1 on the LVPS and P/J2-1 on the Fuser PWB • P/J3-4 on the LVPS and P/J2-5 on the Fuser PWB Y: Go to step 2. N: Replace the Fuser Harness Assembly. NOTE: If the cause cannot be determined by the RAP 7.3.3 “Fuser Failure”...
Page 299: Temperature Sensor Assembly Failure
7.4.9 Temperature Sensor Assembly Failure 1 Check the Temperature Sensor Assembly for contamination. There is a problem in the Assembly. Y: Clean the Temperature Sensor Assembly or replace the Fuser Assembly. N: Go to step 2. 2 Check if the resistance between P/J115-8 (STS) and P/J115-2 on the HVPS is in a range of 200 to 350K ohms.
Page 300: Exit Sensor Assembly Failure
7.4.10 Exit Sensor Assembly Failure 1 There is +5VDC between P2-7 and P2-4. Y: Go to step 6. N: Go to step 2. 2 There is +5VDC between P/J116-7 and P/J116-11. Y: Replace the Fuser PWB. N: Go to step 3. 3 There is +5VDC between P/J115-6 and P/J115-2.
Page 301: Registration Sensor Failure
7.4.11 Registration Sensor Failure 1 There is +5VDC between P/J123-3 and P/J123-2. Y: Go to step 3. N: Go to step 2. 2 There is +5VDC between P/J17-4 and P/J17-5. Y: Go to step 3. N: Go to RAP 7.4.5 Low Voltage Power Supply (LVPS) Assembly Failure (+5VDC). 3 The voltage measured between P/J123-1 and P/J123-2 is at a low logic level (0VDC) when paper is at the sensor and at a high logic level (+5VDC) when no paper is at the sensor.
Page 302: Mbf Tray No Paper Sensor Failure
7.4.12 MBF Tray No Paper Sensor Failure 1 There is +5VDC between P/J122-3 and P/J122-2. Y: Go to step 3. N: Go to step 2. 2 There is +5VDC between P/J17-1 and P/J17-2. Y: Replace the MBF No Paper Sensor. N: Go to RAP 7.4.5 Low Voltage Power Supply (LVPS) Assembly Failure (+5VDC).
Page 303: Tray 1 No Paper Actuator, No Paper Sensor Failure
7.4.13 Tray 1 No Paper Actuator, No Paper Sensor Failure 1 The No Paper Actuator is closed when paper is in Tray 1 and open when there is no paper in Tray 1. Y: Go to step 2. N: Replace the HVPS. 2 There is +5VDC between P/J111-A4 and P/J111-A3.
Page 304: Bin Full Sensor Failure
7.4.14 Bin Full Sensor Failure 1 There is +5VDC between P/J28-1 and P/J28-3. Y: Go to step 2. N: Go to RAP 7.4.5 Low Voltage Power Supply (LVPS) Assembly Failure (+5VDC). 2 There is +5VDC between P/J125-1 and P/J125-3. Y: Go to step 3. N: Replace the Stack Full Sensor Harness.
Page 305: Size Sensor Assembly Failure
7.4.15 Size Sensor Assembly Failure 1 Press the Size Sensor Assembly. Ensure the spring actuates the corresponding Paper Size Switch. NOTE: Conduct a visual inspection after removing the paper tray. Y: Go to step 2. N: Replace the relevant Size Sensor Assembly. 2 There is +4.77 to +5.44 VDC between P/J22-6 and P/J22-7 on the Print Engine Controller.
Page 306 Table 7.4.15.2 Second and Third Trays Size SNR Voltage (V) Vsnr Size +5VDC Measured at P/J22-6 4.77V Min. 5.10V Typ. 5.44 Max. No Deck 0.00 0.00 0.00 No Tray 0.55 0.60 0.65 Legal 13” 2.31 2.49 2.69 Letter 3.19 3.43 3.68 1.91 2.07...
Page 307: Mbf Tray Paper Handling Solenoid Failure
7.4.16 MBF Tray Paper Handling Solenoid Failure 1 There is +24VDC between P/J27-5 and P/J17-2 on the LVPS. Y: Go to step 2. N: Go to RAP 7.4.7 Low Voltage Power Supply (LVPS) Assembly Failure (+24VDC). NOTE: Disconnect P/J15 from the Print Engine Controller and perform the analysis. 2 In standby, there is +24VDC between P/J134-2 and P/J17-2.
Page 308: Paper Handling (Feed) Solenoid Assembly Failure (Tray 1)
7.4.17 Paper Handling (Feed) Solenoid Assembly Failure (Tray 1) 1 There is +24VDC between P/J27-1 on the Print Engine Controller and P/J17-2 on the LVPS. Y: Go to step 2. N: Go to RAP 7.4.7 Low Voltage Power Supply (LVPS) Assembly Failure (+24VDC). NOTE: Disconnect P/J15 from the Print Engine Controller and perform the analysis.
Page 309: Registration Solenoid Assembly (Turn Clutch) Failure
7.4.18 Registration Solenoid Assembly (Turn Clutch) Failure 1 There is +24VDC between J27-3 and J17-2 on the LVPS. Y: Go to step 2. N: Go to RAP 7.4.7 Low Voltage Power Supply (LVPS) Assembly Failure (+24VDC). NOTE: Disconnect P/J15 from the Print Engine Controller and perform the analysis. 2 In standby, there is +24VDC between P/J133-2 and P/J17-2.
Page 310: Drive Assembly Failure
7.4.19 Drive Assembly Failure CAUTION This gear should always rotate counterclockwise (viewed from the right side of the printer). Note: Do not turn this gear in the reverse direction. 1 Ensure there is normal movement in the Drive Assembly by cranking it manually. NOTE: The Gear secured on the Main Motor Assembly shaft rotates counterclockwise (viewed from the right side of the printer).
Page 311 CAUTION This gear should always rotate counterclockwise (viewed from the right side of the printer). Note: Do not turn this gear otherwise in the reverse rotating direction. 7 Remove the EP Cartridge. Manually crank the transmission gears of the Drive Assembly. NOTE: Ensure the gear secured on the Main Motor shaft rotates smoothly counterclockwise (viewed from the right side of the printer).
Page 312: Fan Assembly Failure
7.4.20 Fan Assembly Failure 1 There is +24VDC between P/J23-3 and P/J23-4 on the Print Engine Controller. Y: Go to step 2. N: Go to RAP 7.4.7 Low Voltage Power Supply (LVPS) Assembly Failure (+24VDC). NOTE: Disconnect P/J15 from the Print Engine Controller and perform the analysis. 2 The fan does not revolve at all.
Page 313: Toner Sensor Assembly Failure
7.4.21 Toner Sensor Assembly Failure 1 There is +24VDC between P17-7 and P17-9 on the LVPS. Y: Go to step 2. N: Go to RAP 7.4.7 Low Voltage Power Supply (LVPS) Assembly Failure (+24VDC). 2 There is +5VDC between P17-8 and P17-9 on the LVPS. Y: Go to step 4.
Page 314: Exit Assembly Failure
7.4.22 Exit Assembly Failure 1 There is +24VDC between P/J12-1 and P/J12-4 on the LVPS. Y: Go to step 2. N: Replace the LVPS Assembly. 2 There is continuity between J12 on the LVPS and J25 on the Print Engine Controller. Y: Go to step 3.
Page 315: Fuser Pwb Failure
7.4.23 Fuser PWB Failure 1 Ensure the voltage between P/J11-13 and P/J12-5 on the LVPS is +5VDC while the Interlock Switch is actuated. Y: Go to step 2. N: Go to RAP 7.4.5 Low Voltage Power Supply (LVPS) Assembly Failure (+5VDC). 2 There is continuity between J11 on the LVPS and J13 on the Print Engine Controller.
Page 316: Hvps Failure
7.4.24 HVPS Failure 1 There is +24VDC between P15-A8 and P15-B2 on the Print Engine Controller. Y: Go to step 2. N: Go to RAP 7.4.7 Low Voltage Power Supply (LVPS) Assembly Failure (+24VDC). NOTE: Disconnect P/J15 from the Print Engine Controller and perform the analysis. 2 There is +5VDC between P15-A9 and P15-A10 on the Print Engine Controller.
Page 317: Electrical Noise
7.4.25 Electrical Noise You were directed to this RAP because electrical noise emissions are interfering with the operation of the printer. Use this RAP to diagnose and eliminate the electrical noise. Sometimes an arcing electrical voltage can be the source of the problem. In light of this, particular attention should be directed to the areas of the HVPS and line voltage.
Page 318 6 Ensure there is a ground contact from the EP Cartridge to the Chassis Ground (through the drum shaft). Measure continuity from the printer chassis to the drum shaft contact on the EP Cartridge when installed. Y: Go to step 7. N: Clean the drum shaft ground contact or replace the EP Cartridge.
Page 319 13 Install a new EP Cartridge, and perform Diagnostic Mode 1, Main Motor. The noise is still present. NOTE: Ensure all the covers and the EP Cartridge are put on the printer. Y: Secure firm contact between the Earth Plate and the EP Cartridge; then go to step 14. N: Correction completed.
Page 320: Mechanical Noise
7.4.26 Mechanical Noise You were directed to this RAP to diagnose and repair an audible mechanical noise coming from within the printer. Please be aware that electrical arcing may also generate an audible noise, especially in the areas of the High Voltage Power Supply and the line voltage. 1 The noise is present in the standby mode.
Page 321 7 Power OFF the printer, empty Tray 1 and load paper in the MBF Tray (MBF). Power ON the printer and run a Print Engine Controller Test Print in Diagnostic Mode 2 (Test Print Mode). The noise is present. Y: Inspect the MBF Tray Feed Roll drive and associated gears. Replace as necessary. N: Go to step 8.
Page 322: Image Quality Raps
7.5 Image Quality RAPs This section contains image quality repair procedures to assist in correcting image quality defects. These procedures provide defect samples, definitions and specifications to help identify the type of defect that exists, the test pattern to use, and actions required to correct the defects. Throughout these procedures, the term “vertical”...
Page 323: Image Quality Entry Flowchart
7.5.1 Image Quality Entry Flowchart Initial Actions Replace paper in all trays from a previously unopened ream. Procedure Use the following Flow Chart to assist in identifying an Image Quality Defect. Make Print Engine and The customer has System Controller Test reported an XIE problem.
Page 324: Image Quality Defect Definitions
7.5.2 Image Quality Defect Definitions Table 7.5.2.1 Image Quality Defect Definitions Defect Definitions Go to NON-UNIFORM IMAGE QUALITY: The line darkness and solid area density image varies across the RAP 7.5.4 print. BLACK PRINTS: The print is completely covered with toner and has no visible image. RAP 7.5.5 HORIZONTAL DELETIONS: There are areas of the image that are extremely light or missing entirely.
Page 325 Each area of the test pattern is used for a print quality parameter. The areas and the print quality parameters are listed in Figure 7.5.2.2. Figure 7.5.2.2 System Controller Test Print Pattern LEAD EDGE Test Print N17-941110-2-S 8.5x11 (SEF) SCAN We conduct many of ever, these mail s coverage.
Page 326: Image Quality Checkout
7.5.3 Image Quality Checkout This procedure is used to check that the quality of the printed image meets the specifications. Refer to Figure 7.5.2.2. The Image Quality Checkout includes the following: 1) Solid Area Density 2) Background 3) Deletions 4) Fusing 5) Resolution 6) Registration (Lead Edge to Trail Edge) 7) Registration (Side-to-side)
Page 327: Solid Area Density
Y: Go to RAP 7.5.9 Light Prints. N: Go to step 4. 4 The prints are black. Y: Go to RAP 7.5.5 Black Prints. N: Go to RAP 7.5.18 Background. Figure 7.5.3.1 Special tool (Olivetti Code: 687340K) 1.50 1.40 1.30 1.20 1.10...
Page 328: Background
Background Compare the Test Prints with the Visual Scale (Olivetti code: 687350M). The worst background area on any print should be at, or below, area 3 on the rating guide (see Figure 7.5.3.2). 1 The pattern is free from background.
Page 329: Deletions
Deletions (Line, Band, Spot) Inspect Test Prints for the presence of deletions (missing image). There should be no deletions with a diameter larger than 0.5 mm visible on test prints (Figure 7.5.3.3). 1 There are deletions on the test prints. Y: Go to step 2.
Page 330: Fusing
Fusing NOTE: The operating environment of the paper is from 5 Celsius at 15% relative humidity to 35 Celsius at 85% relative humidity. The fusing performance of the printer will vary according to the environment. • A cold environment will affect the warm-up time. •...
Page 331: Resolution
Resolution Refer to Figure 7.5.3.5. Observe the three image areas on several System Controller Test Patterns. Check the resolution of the images in each of the areas: Area 1: When set at 600 DPI, the two pixel vertical, horizontal and diagonal lines should be clear and continuous.
Page 332: Registration (Lead Edge To Trail Edge)
Registration (Lead Edge to Trail Edge) Measure the registration on two consecutive System Controller Test Patterns. Fold the lead edge to the top line of the ladder chart. Observe the fold at the zero reference line, Figure 7.5.3.6. The fold is within +/- 2.0 mm from the zero reference line. Y: The test prints meet the Lead Edge to Trail Edge registration specification.
Page 333: Registration (Side-To-Side)
Registration (Side-to-Side) Measure the registration on two consecutive System Controller Test Patterns. Fold the left edge of the test print to the left edge of the ladder chart and crease the paper. Observe the fold at the zero reference line. The fold is within +/- 2.5 mm from the zero reference line (Figure 7.5.3.7).
Page 334: Skew
Skew Observe the Printer Engine Controller test pattern. Measure the dimensions ‘A’ and ‘B’ on two consecutive test patterns and check the following, Figure 7.5.3.8. The difference between ‘A’ and ‘B’ should be no more than 1.5 mm from any source. The skew on the test patterns meets the specification.
Page 335: Skips/Smears
Skips/Smears Print a System Controller Test Pattern with the print resolution set to 600 dpi. Inspect the process direction ladder chart test pattern. The pattern should be free from skips and smears and lines should exist in the side-to-side scan direction, Figure 7.5.3.9. The test prints are free from skips and smears.
Page 336: Spots
Spots Inspect the test prints for spots ( Figure 7.5.3.10). Within a 208 x 95 mm square: • There should be no spots larger than or equal to 0.5 mm visible on the prints. • There should be no more than 1 spot measuring between 0.4 mm and 0.5 mm visible on the print.
Page 337: Other Print Defects
Other Print Defects Inspect the Test Patterns for other Print Defects. There should be no other Print Defects. 1 Test Prints are free of defects. Y: Go to Final Actions. N: Go to step 2. 2 There are dark streaks present on the Test Prints. Y: Go to RAP 7.5.16 Streaks.
Page 338: Non-Uniform Image Quality
7.5.4 Non-Uniform Image Quality Definition The line darkness and solid area density image varies across the print. NOTE: If the problem has not been resolved after completing this RAP, go to RAP 7.5.7 Vertical Band Deletions. Initial Actions • Remove the EP Cartridge and gently rock it back and forth to distribute toner evenly in cartridge.
Page 339: Black Prints
7.5.5 Black Prints Sample Image Definition The entire print is black. Initial Actions • Ensure that print density (see Section 5.2.3 Diagnostic Mode 3 for more information) is set to default (3). • Generate the System Controller Test Print, Section 5.1.4.13 Print Menu , and Print Engine Controller Test Print, 5.2.2 Diagnostic Mode 2 .
Page 340: Horizontal Band Deletions
7.5.6 Horizontal Band Deletions Sample Image Definition Deletion is an area of the print where the image is missing or extremely light. Horizontal band deletions are missing bands which extend across the short PRINTER PRINTER dimension of the page (at the right angle to the direction of paper travel). PRINTER Procedure 1 Replace paper in paper tray.
Page 341: Vertical Band Deletions
7.5.7 Vertical Band Deletions Sample Image Definition Deletion is an area of the print where the image is missing or extremely light. Vertical band deletions are missing bands of lines which extend across the long dimension of the page (in the direction of paper travel). PRINTER Initial Actions Remove the EP Cartridge and rock it gently back and forth to distribute the toner evenly in the cartridge.
Page 342: Spot Deletions
7.5.8 Spot Deletions Sample Image Definition Deletion is an area of the print where the image is missing or extremely light. Spot deletions are missing spots localized to small areas of the page. A A A Procedure 1 Replace the paper in the paper tray. Problem is solved. Y: Use new paper (and ask the customer to keep paper stock in a dry place).
Page 343: Light Prints
7.5.9 Light Prints Sample Image Definition The overall image density is lighter than normal, or extremely light. PRINTER PRINTER Initial Action Ensure that the print density is set to the default value (3). Execute Diagnostic Mode 3, Print Density. Procedure 1 Replace the paper in the paper tray.
Page 344: Blank Prints
7.5.10 Blank Prints Sample Image Definition The entire print is blank. Initial Action Generate the System Controller Test Print ( 5.2.5 System Controller Test Print ) and Print Engine Controller Test Print ( 5.2.4 Print Engine Controller Test Print ). Procedure 1 Only the System Controller Test Print is blank.
Page 345: Extraneous Marks
7.5.11 Extraneous Marks Definition Horizontal or vertical bands, or other marks that are print defects caused by bad or incorrect font data, print drivers, electrical noise or other causes not directly related to the electrophotographic process. SAS2104 Procedure 1 The customer has changed the host software or configurations. Y: The customer will have to reconfigure the system.
Page 346: Character Defects
7.5.12 Character Defects Definition the jjf jdj k adjfkjf9 ajdai0i asuod sdajffi ouwuoiioirpai ljafpdf oasdkf od odafkfddfduw Garbled print, missing, repeating, or scrambled characters are 90kvajirtjoj 9j0i0l-e3wyh problems relating to font data or character generation. These are print defects not related to the xerographic process. Initial Actions •...
Page 347: Spots
7.5.13 Spots Sample Image Definition There are toner deposits in non-image areas of the print. PRINTER Initial Action • Check the paper supply for spot contamination prior to printing and replace with clean paper. • Inspect the paper path for toner contamination. Clean as necessary. Procedure 1 The Bias Transfer Roll (BTR) Assembly is contaminated.
Page 348: Unfused Image Procedure
7.5.14 Unfused Image Procedure Sample Image Definition Part or all of the image is unfused. PRINTER 1 Replace the paper in the paper tray. Problem is solved. Y: Use new paper (and ask the customer to keep paper stock in a dry place). N: Go to step 2.
Page 349: Misregistered Image
7.5.15 Misregistered Image Definition LEAD EDGE Test Print N17-941110-2-S Displaced position of the image from its intended position on the print. 8.5x11 (SEF) SCAN We conduct many of See Figure 7.5.2.2 System Controller Test Print Pattern . ever, these mail s coverage.
Page 350: Streaks
7.5.16 Streaks Sample Image Definition Unnecessary streaks run across the entire or partial page in a horizontal or vertical direction. The width of these streaks should be less than 1.0mm. PRINTER Procedure 1 Remove the EP Cartridge and inspect the surface of the Photoreceptor for scratches and bands of toner.
Page 351: Residual Image
7.5.17 Residual Image Sample Image Definition A ghost image, either from a previously printed page or the page in progress, A A A is transferring onto the print due to incomplete cleaning at the end of printing A A A cycle.
Page 352: Background
7.5.18 Background Sample Image Definition There is contamination in the entire or partial non-image areas of the print. PRINTER Procedure 1 Ensure that the print density is set to the default value (3). Execute Diagnostic Mode 3, Print Density. Y: Go to step 2. N: Reset the print density setting to the default (3).
Page 353: Damaged Prints
7.5.19 Damaged Prints Sample Image Definition There are wrinkles, creases, or tears on the prints. Procedure 1 Replace the paper in the paper tray with new paper. Problem is solved. Y: Use new paper (and ask the customer to keep paper stock in a dry place). N: Go to step 2.
Page 354 7.5.20 Printer Image Enhancement (XIE) Definition LEAD EDGE Test Print XIE Smoothing is a technology that smooths the jagged lines-most N17-941110-2-S 8.5x11 (SEF) SCAN noticeably on curved, near-vertical, and near-horizontal lines. The We conduct many of ever, these mail s coverage.
Page 355: Resolution
7.5.21 Resolution Definition LEAD EDGE Test Print At 600 DPI, two pixel lines and halftone patches cannot be reproduced N17-941110-2-S 8.5x11 (SEF) SCAN clearly on the print. See Figure 7.5.2.2 System Controller Test Print We conduct many of ever, these mail s coverage.
Page 356: Skewed Image
7.5.22 Skewed Image Sample Image Definition The image is not parallel to the edges of the print sheet. Procedure 1 The paper trays are installed incorrectly, or the paper is loaded incorrectly into the tray. Y: Reinstall the paper tray and/or reload the paper (and instruct the customer in correct paper tray installation and paper loading).
Page 357: Skips/Smears
7.5.23 Skips/Smears Definition Smear- Skip: Loss or stretching of the image in bands across the process dark direction. area Smear: The distortion of the image in bands across the process direction that cause it to appear to be blurred or compressed. Skip-white area in Ladder...
Page 358: Communications Entry Rap
7.6 Communications Entry RAPs You were directed to this RAP because a problem exists where the customer is unable to communicate to the printer via a Host computer. Procedure 1 Print a Configuration Sheet. The Configuration Sheet printed successfully. Y: Go to step 2. N: Go to RAP 7.2.1 Entry Level RAP and troubleshoot the printer.
Page 359 7.6.1 Serial / Parallel You were directed to this RAP because the printer does not respond to commands or the printer responds incorrectly to commands sent from the Host; however, a configuration sheet can be printed. Initial Actions • Switch the printer power OFF. •...
Page 360: Ethernet
7.6.2 Ethernet You were directed to this RAP because the printer does not respond, or responds incorrectly, to commands sent from the Host; however, a configuration sheet can be printed. Initial Actions Perform all succeeding steps in the following order: •...
Page 361 6 Ask the System Administrator to enter the routing table NETSTAT on the Sun System and PING the printer. The printer responds back to the PING. Y: Go to step 7. N: Replace the Ethernet PWB. If the problem still exists, inform the System Administrator that the problem is either in the Host Interface Cable, the Routing Table, or the Host System.
Page 362: Token Ring
7.6.3 Token Ring You were directed to this RAP because the control panel displayed the error code “3000” during the power on diagnostics, or the printer does not respond, or responds incorrectly, to commands from the Host; however, a configuration sheet can be printed. Initial Actions Perform all succeeding steps in the following order: •...
Page 363: 500-Sheet Paper Feeder Option
Section 8 500-Sheet Paper Feeder Option Specifications ..................8-3 Configuration................8-3 Basic Configuration ............8-3 Installation on to the Base Engine........8-5 Electric Specifications ..............8-6 Power Supply ..............8-6 Mechanical Specifications............8-6 Dimensions and Weight ..........8-6 500 Sheet Paper Feeder and Tray Parts List........8-8 PL 13 500 Sheet Paper Feeder and Tray ........
Page 364 No Paper Actuator ..............8-19 500 Paper Size PWB Assembly ..........8-20 500 Size Spring ..............8-21 Tray Latch Spring ..............8-22 500 Solenoid Assembly ............8-23 Paper Transportation ..............8-24 Paper Transportation Mechanism.......... 8-24 Paper Path................8-25 Drive Power Transmission ............8-26 Function of Major Components ............
Page 365: Specifications
8.1 Specifications 8.1.1 Configuration 8.1.1.1 Basic Configuration The 500-Sheet Paper Feeder consists of a paper tray (500-Sheet Tray) which can accommodate 500 sheets of paper and a deck (500-Sheet Deck) with a paper feeding mechanism in which the 500-Sheet Tray is loaded. The 500-Sheet Paper Feeder can be used for both the second and third feeder;...
Page 366 SAS214F Figure 8.1.1.1.2 Paper Tray 687200Q...
Page 367: Installation On To The Base Engine
8.1.1.2 Installation on to the Base Engine See the Printer User Guide for the detailed installation procedure. SAS215FA Figure 8.1.1.2.1 Installation on to the Base Engine 687200Q Service Manual...
Page 368: Electric Specifications
8.1.2 Electric Specifications 8.1.2.1 Power Supply +24V DC and +5V DC are supplied from the base engine. 8.1.3 Mechanical Specifications 8.1.3.1 Dimensions and Weight Width Depth Height Weight Tray + Deck 426 mm 410 mm 120 mm (*1) 4.7kg (*1) except the pins on the deck for the connection to the base engine. SAS216F Figure 8.1.3.1.1 Deck 687200Q...
Page 369 SAS217F Figure 8.1.3.1.2 Tray 687200Q Service Manual...
Page 370: Sheet Paper Feeder And Tray Parts List
8.2 500 Sheet Paper Feeder and Tray Parts List 8.2.1 PL 13 500 Sheet Paper Feeder and Tray (with24) (with2-25) SAS312FD 687200Q...
Page 371 8.2.2 PL 13 500 Sheet Paper Feeder and Tray Item Part Description 500 Feeder Assembly (with item 2-26) 500 Frame 500 Left Cover (with item 24) 500 Right Cover 500 Chute 417346 W 500 Feed Roll Clutch Lever 500 Feed Spring 417347 X 500 Turn Roll 500 Turn Shaft...
Page 372: Sheet Paper Feeder And Trays Reps
8.3 500 Sheet Paper Feeder and Trays REPS 8.3.1 Feeder 2 and 3 (Optional) NOTE: The removal procedure for Feeders 2 and 3 are different. Skip the steps for Feeder 3 in the procedure below when Feeder 3 is not installed. Removal 1 Pull out the Tray of Feeder 2.
Page 373: Chute Assembly
8.3.2 500 Chute Assembly NOTE: The removal procedure for the 500 Chute Assembly is the same for Feeders 2 and 3. Removal 1 Remove Feeder 2 (3) ( REP 8.3.1 Feeder 2 and 3 (Optional) ). 2 Remove the Left Cover ( REP 8.3.3 500 Left Cover ). 3 Remove the Right Cover ( REP 8.3.4 500 Right Cover ).
Page 374: Left Cover
8.3.3 500 Left Cover NOTE: The removal procedure for the 500 Left Cover is the same for Feeders 2 and 3. Removal 1 Remove Feeder 2 (3) ( REP 8.3.1 Feeder 2 and 3 (Optional) ). 2 Remove the two screws on the bottom side. 3 Remove the one screw on the front side.
Page 375: Right Cover
8.3.4 500 Right Cover NOTE: The removal procedure for the 500 Right Cover is the same for Feeders 2 and 3. Removal 1 Remove Feeder 2 (3) ( REP 8.3.1 Feeder 2 and 3 (Optional) ). 2 Remove the two screws on the bottom side. 3 Remove the one screw on the front side.
Page 376: Feed Roll Assembly
8.3.5 500 Feed Roll Assembly NOTE: The removal procedure for the 500 Feed Roll Assembly is the same for Feeders 2 and 3. Removal 1 Remove Feeder 2 (3) ( REP 8.3.1 Feeder 2 and 3 (Optional) ). 2 Place the Feeder Unit with the Left Cover downward. 3 Reach into the 500 Feed Roll Solenoid and manually disengage the 500 Feed Roll latch.
Page 377: Clutch Lever
8.3.6 Clutch Lever NOTE: The removal procedure for the Clutch Lever is the same for Feeders 2 and 3. Removal 1 Remove the 500 Left Cover ( REP 8.3.3 500 Left Cover ). 2 Remove the spring attached to the Clutch Lever ( REP 8.3.7 500 Feed Spring ). 3 Squeeze the top of the shaft holding the Clutch Lever.
Page 378: Feed Spring
8.3.7 500 Feed Spring NOTE: The removal procedure for the 500 Feed Spring is the same for Feeders 2 and 3. Removal 1 Remove the 500 Left Cover ( REP 8.3.3 500 Left Cover ). 2 Remove the 500 Feed Spring by hand. SAS476F Figure 8.3.7.1 Removing the 500 Feed Spring Replacement...
Page 379: Turn Roll Assembly
8.3.8 500 Turn Roll Assembly NOTE: The removal procedure for the 500 Turn Roll Assembly is the same for Feeders 2 and 3. Removal 1 Remove the 500 Chute Assembly ( REP 8.3.2 500 Chute Assembly ). 2 Disengage the latch of the gear of the 500 Turn Roll Assembly and pull the Roll Assembly inward together with the shaft.
Page 380: Pinch Roll
8.3.9 500 Pinch Roll NOTE: The removal procedure for the 500 Pinch Roll is the same for Feeders 2 and 3. Removal 1 Remove the 500 Chute Assembly ( REP 8.3.2 500 Chute Assembly ). 2 Push the Latch with a screwdriver to free the Pinch Roll holder from the 500 Chute Assembly. 3 Pull the 500 Pinch Roll along with the holder and the spring downward off of the 500 Chute Assembly.
Page 381: No Paper Actuator
8.3.10 No Paper Actuator NOTE: The removal procedure for the No Paper Actuator is the same for Feeders 2 and 3. Removal 1 Remove the 500 Chute Assembly ( REP 8.3.2 500 Chute Assembly ). 2 Put the 500 Chute Assembly upside down. 3 Push/pry the left end of the Actuator off of the Chute and then shift the right end portion off along the shaft to remove it.
Page 382: Paper Size Pwb Assembly
8.3.11 500 Paper Size PWB Assembly NOTE: The removal procedure for the 500 Paper Size PWB Assembly is the same for Feeders 2 and 3. Removal 1 Remove the 500 Left Cover ( REP 8.3.3 500 Left Cover ). 2 Remove the two screws which secure the 500 Paper Size PWB Assembly. 3 Lift the PWB Assembly and disconnect the one connector on the parts-mounted side of the PWB.
Page 383: Size Spring
8.3.12 500 Size Spring NOTE: The removal procedure for the 500 Paper Size PWB Assembly is the same for Feeders 2 and 3. Removal 1 Remove the 500 Paper Size PWB Assembly ( REP 8.3.11 500 Paper Size PWB Assembly ). 2 Remove the one screw which secures the 500 Size Spring, from the inside of the Feeder.
Page 384: Tray Latch Spring
8.3.13 Tray Latch Spring NOTE: The removal procedure for the Tray Latch Spring is the same for Feeders 2 and 3. Removal 1 Remove the 500 Paper Size PWB Assembly ( REP 8.3.11 500 Paper Size PWB Assembly ). 2 Remove the one screw which secures the Tray Latch Spring from the inside of the Feeder. 3 Move the Tray Latch Spring towards the front to remove it from the Feeder.
Page 385: Solenoid Assembly
8.3.14 500 Solenoid Assembly NOTE: The removal procedure for the 500 Solenoid Assembly is the same for Feeders 2 and 3. Removal 1 Remove the 500 Left Cover ( REP 8.3.3 500 Left Cover ). 2 Remove the one screw which secures the 500 Solenoid Assembly. 3 Disconnect the connector on the 500 Paper Size PWB Assembly, and take off the 500 Solenoid Assembly.
Page 386: Paper Transportation
8.4 Paper Transportation 8.4.1 Paper Transportation Mechanism The paper transport mechanism is shown below along the path of paper travel. (For the paper transpor- tation in other devices, refer to their respective service manuals.) 500-Sheet Paper Feeder Envelope Feeder Paper Cassette Multiple Bypass Feeder Paper Cassette Feed Roll...
Page 387: Paper Path
8.4.2 Paper Path Figure 8.4.1 shows the path of paper travel through the printer with a 500-Sheet Paper Feeder installed. Pinch Roll Drum Exit Gate Mid. Roll Assembly MBF Roll Assembly Heat Roll Decurl Roll Pressure Roll Turn Pinch Roll Registration Roll Assembly 250 Feed Roll...
Page 388: Drive Power Transmission
8.5 Drive Power Transmission The drive power is generated by the Drive Assembly of the base engine and transmitted to the 500- Sheet Paper Feeder. 8.6 Function of Major Components The function of the major components is described below with reference to the drawings. 8.6.1 500-Sheet Paper Feeder 8.6.1.1 Function •...
Page 389 • 500 Solenoid Assembly: This solenoid controls the rotation (On and Off) of the Registration Roll Assembly and the 500 Feed Roll Assembly. • Registration Roll Assembly: This roll drives paper between the Turn Pinch Roll and the Registration Roll Assembly. •...
Page 390: Locations Of Major Components
8.6.1.2 Locations of Major Components 500 Size PWB Assembly Registration Roll Assembly 500 Solenoid Assembly 500 Feed Roll Assembly Paper Size Switches 500 Size PWB Assembly Tray Actuator Spring Tray Latch Spring SAS539XB SAS539XB Figure 8.6.1.2.1 Locations of Major Components 8-28 687200Q...
Page 391: Sheet Paper Feeder And Trays Wiring Diagrams
8.7 500 Sheet Paper Feeder and Trays Wiring Diagrams 8.7.1 Connector Locators J216-1 (2nd Tray) J216-2 (3rd Tray) J200-1 (2nd Tray) P216-1 (2nd Tray) J200-2 (3rd Tray) P216-2 (3rd Tray) P200-2 (2nd Tray) P217-1 (2nd Tray) P217-2 (3rd Tray) SAS628F 687200Q Service Manual 8-29...
Page 392: Wiring Schematic
8.7.2 Wiring Schematic P/J216-1 P/J200-1 P/J22 P/J217-1 NO PAPER 2 TRAY 2 PWB FEED NO PAPER 3 SOL 2 SIZE 1 SIZE 2 SIZE 3 /FEED2 ON NO PAPER /FEED3 ON SENSOR 2 24V RTN P/J135 TRAY 1 SIZE 1 SENSOR NO PAPER SENSOR 3...
Page 393: P/J Table
8.7.3 P/J Table NOTE: If “-1” is attached on the PJ number, the PJ is a part of the Second Tray; and, if “-2” is attached, the PJ is a part of the third Tray. Mounting (*1) Harness (*2) Coordinate Description Mounted on Name (*3)
Page 394: P216 Pin Layout
8.7.4 P216 Pin Layout Refer to the P216 Pin Layout when troubleshooting the 500-Sheet Paper Feeder option. 8-32 687200Q...
Page 395: How To Perform Troubleshooting
8.8 How to Perform Troubleshooting Refer to 8.7.2 Wiring Schematic in this section for the 500 Sheet Paper Feeder wiring diagram. 8.9 RAPs 8.9.1 Tray 2/3 Failure (E11) 1 There is +5VDC between P216-5 and P216-6. Y: Go to step 4. N: Go to step 2.
Page 396 7 There is voltage between P/J216-3 and P/J216-6 and between P/J216-4 and P/J216-6 in the range of 1.9VDC to 3.6VCD. NOTE: Measure voltage with paper loaded into the paper tray and the tray inserted into the paper deck. Second set of voltages are present only when Deck 2 is installed. Y: Replace the Deck 2 Harness Assembly.
Page 397: Insert Tray 2, Insert Tray 3 (C3)
8.9.2 Insert Tray 2, Insert Tray 3 (C3) 1 Remove the 500 sheet paper tray and inspect the condition of the Size Sensor switch actuators. The switch actuators contact the size switch sensor springs when the tray is inserted. Y: Go to step 2. N: Replace the 500 sheet tray.
Page 398: Abnormal Operation
8.9.4 Abnormal Operation Go to 8.9.2 C3 is not displayed when you [C3]. remove the Paper Tray. Abnormal Operation C5 is not displayed despite an Go to 8.9.3 empty tray. [C5]. 8-36 687200Q...
Page 399: Sensor Assembly Size Failure
8.9.5 Sensor Assembly Size Failure 1 Press the Sensor Size Assembly. Check if the spring actuates the corresponding Paper Size switch. Conduct a visual inspection after removing the 500 Tray Assembly. Y: Go to step 2. N: Replace the relevant 500 Paper Size PWB Assembly. 2 There is +5VDC between P/J22-6 and P/J22-7.
Page 400: Installation, Removal, And Call Information
Table 8.9.5.1 Second and Third Trays Size SNR Voltage (V) Vsnr (Size 2 and Size 3) Size +5VDC Measured at P/J22-6 4.77V Min. 5.10V Typ. 5.44 Max. No Deck 0.00 0.00 0.00 No Tray 0.55 0.60 0.65 Legal 13” 2.31 2.49 2.69 Letter...
Page 401: Offset Catch Tray (Oct) Option
Section 9 Offset Catch Tray (OCT) Option Specifications ..................9-3 Configuration................9-3 Basic Configuration ............9-3 Installation into the base engine........9-3 Electrical Specifications ............. 9-3 Power Supply ..............9-3 Mechanical Specifications............9-3 Dimensions and Weight ..........9-3 Offset Catch Tray (OCT) Parts List ........... 9-4 PL 14 OCT .................
Page 402 Offset Assembly/Exit Sensor Assembly......... 9-16 Offset Motor/OCT Sensor/Cam Gear ........9-17 Exit Roll Assembly ..............9-18 Exit Roll.................. 9-19 Drive Motor Assembly/Middle Roll Assembly ......9-20 Paper Transportation ..............9-22 Paper Transportation Mechanism.......... 9-22 Paper Path................9-23 Drive Power Transmission............. 9-24 Function of Major Components ............
Page 403: Specifications
9.1 Specifications 9.1.1 Configuration 9.1.1.1 Basic Configuration This unit is the optional Offset Catch Tray (OCT) which is mounted on top of the base engine and offsets printed paper sheets to separate copies. 9.1.1.2 Installation into the base engine. See the Printer User Guide for instructions on installing the OCT into the base engine. 9.1.2 Electrical Specifications 9.1.2.1 Power Supply +24V DC and +5V DC are supplied from the base engine.
Page 404: Offset Catch Tray (Oct) Parts List
Parts List Offset Catch Tray (OCT) The Parts List shows the names of the parts of the OCT that are shown in the exploded drawings. For the locations of the connectors (P/J), see Section 9.6 Wiring Diagrams . 9.2.1 PL 14 OCT 1(with 2~16) 4(with 5~7) SAS314FC...
Page 405 9.2.2 PL 14 OCT Item Part Description OCT Assembly (with items 2-16) OCT Cover Hook Cover 4173307 Y Exit Tray Assembly (with items 5-7) Stopper Guide Stopper Exit Tray 417308 H Weight Roller 417309 A OCT Stopper Link 417310 W Exit Tray Tray Spring Exit Chute...
Page 406: Pl 15 Oct
9.2.3 PL 15 OCT 1(with 2~44) 18(with 19~26) 39(with 40~44) SAS315FC 687200Q...
Page 407 9.2.4 PL 15 OCT Item Part Description Exit Chute Assembly (with items 2-44) Lower Chute 576534 J OCT Full Sensor 417311 K OCT PWB Holder OCT Harness CONN Harness 417312 L (Drive) Step Motor H Earth Plate OCT Wire Ferrite Core Gear (27T) Gear (26T) Gear (47W)
Page 408: Oct Reps
9.3 OCT REPS 9.3.1 OCT Unit Removal 1 Press the two latches in the bottom part of the rear surface of the OCT Unit, and raise the unit from behind. 2 Disengage the hook inserted in the Top Cover near the Fan at the left side for the base engine from the Top Cover.
Page 409: Exit Tray Assembly
9.3.2 Exit Tray Assembly Removal 1 Remove the OCT Unit ( REP 9.3.1 OCT Unit) . 2 Press the right side portion of the OCT Cover outward to disengage the projection in the right side of the Exit Tray Assembly from the OCT Cover. 3 Press the left side portion of the OCT Cover outward to disengage the projection in the left side of the Exit Tray Assembly from the OCT Cover.
Page 410: Exit Tray
9.3.3 Exit Tray Removal 1 Remove the OCT Unit ( REP 9.3.1 OCT Unit) . 2 Disengage the left side of the Exit Tray from the holes in the OCT Cover. 3 Disengage the right side of the Exit Tray from the holes in the OCT Cover, taking care of the springs.
Page 411: Exit Chute Assembly
9.3.4 Exit Chute Assembly Removal 1 Remove the OCT Unit ( REP 9.3.1 OCT Unit) . 2 Put the OCT Unit upside down. 3 Remove the five screws which secure the Exit Chute Assembly to the OCT Cover. 4 Open the Rear Cover about 45 degrees, and raise the Exit Chute Assembly off of the OCT Cover. SAS4A5FA Figure 9.3.4.1 Removing the Exit Chute Replacement...
Page 412: Rear Cover
9.3.5 Rear Cover Removal 1 Remove the OCT Unit ( REP 9.3.1 OCT Unit) . 2 Put the OCT Unit upside down with the rear directed to you. 3 Press the end of the left spring towards you and then inward (to the right) to disengage. 4 Press the end of the right spring in the same manner.
Page 413: Lower Chute/Full Stack Sensor/Full Stack Actuator
9.3.6 Lower Chute/Full Stack Sensor/Full Stack Actuator Removal 1 Remove the Exit Chute Assembly ( REP 9.3.4 Exit Chute Assembly) . 2 Push back a portion of the H Earth Plate that lowers the Eliminator. 3 Press the latches securing the Eliminator and detach the Eliminator from the Exit Chute Assembly.
Page 414: Direction Solenoid/Solenoid Lever
9.3.7 Direction Solenoid/Solenoid Lever Removal 1 Remove the Lower Chute ( REP 9.3.6 Lower Chute/Full Stack Sensor/Full Stack Actuator) . 2 Disconnect the Solenoid Harness from the relay connector between the Connector Harness Assembly and Solenoid. 3 Remove the two screws which fasten the Solenoid. 4 Slide the Solenoid off the Solenoid Lever.
Page 415: Oct Pwb Assembly
9.3.8 OCT PWB Assembly Removal 1 Remove the Inner Exit Chute ( REP 9.3.4 Exit Chute Assembly) . 2 Remove the four connectors (J209, J224, J210, and J223) connected to the OCT PWB Assembly. 3 Remove one screw which fastens the OCT PWB Assembly. 4 Remove the OCT PWB Assembly.
Page 416: Offset Assembly/Exit Sensor Assembly
9.3.9 Offset Assembly/Exit Sensor Assembly Removal 1 Remove the Lower Chute ( REP 9.3.6 Lower Chute/Full Stack Sensor/Full Stack Actuator) . 2 Remove the Lever from the OCT Guide. 3 Disconnect the connector from P223 of the PWB. 4 Release the Connector Harness Assembly (J223) disconnected from P223 from the wiring path. 5 Remove the two screws which fasten the Offset Assembly.
Page 417: Offset Motor/Oct Sensor/Cam Gear
9.3.10 Offset Motor/OCT Sensor/Cam Gear Removal 1 Remove the Offset Assembly ( REP 9.3.9 Offset Assembly/Exit Sensor Assembly) . 2 Remove the two screws which fasten the Offset Motor. 3 Lift off the Offset Motor. 4 Press the latches of the shaft of the Cam Gear inward to slide off the Cam Gear. 5 Press the latches of the OCT Home Sensor inward to detach the OCT Home Sensor.
Page 418: Exit Roll Assembly
9.3.11 Exit Roll Assembly Removal 1 Remove the Offset Assembly ( REP 9.3.9 Offset Assembly/Exit Sensor Assembly) . 2 Release the latch of the Exit Bearing at the right side and lift off the Exit Bearing. 3 Press the latch of the Gear to disengage and pull the shaft towards the right to slide the Gear off of the shaft.
Page 419: Exit Roll
9.3.12 Exit Roll Removal 1 Remove the Exit Roll Assembly ( REP 9.3.11 Exit Roll Assembly) . 2 Release the left Offset Bearing and slide it towards the left on the shaft. 3 Slide the Exit Roll off the shaft towards the right. 4 Detach the right Offset Bearing from the Exit Roll.
Page 420: Drive Motor Assembly/Middle Roll Assembly
9.3.13 Drive Motor Assembly/Middle Roll Assembly Removal 1 Remove the Exit Chute Assembly ( REP 9.3.4 Exit Chute Assembly) . 2 Remove the OCT PWB Assembly ( REP 9.3.8 OCT PWB Assembly) . NOTE: At this time, J210 is removed. 3 Remove the one screw that secures the Holder.
Page 421 Replacement Perform the removal steps in reverse order. 687200Q Service Manual 9-21...
Page 422: Paper Transportation
9.4 Paper Transportation 9.4.1 Paper Transportation Mechanism The paper transportation mechanism is shown below along the path of paper travel. (For the paper transportation in other devices, refer to their respective service manuals.) Multiple Bypass Feeder Envelope Feeder Paper Tray Feed Roll MBF Roll (A dashed line...
Page 423: Paper Path
9.4.2 Paper Path The path of paper travel through the printer with the OCT Unit installed is shown in Figure 9.4.2.1 Rullo di presa Complessivo di uscita rullo sfalsamento Rullo di presa intermedio Complessivo rullo intermedio Rullo di presa Tamburo Griglia di uscita Complessivo rullo Complessivo...
Page 424: Drive Power Transmission
9.4.3 Drive Power Transmission The drive power for the OCT Unit is generated and distributed as shown below. The OCT Motor Assembly Drive generates the drive power for ejecting paper. The Offset Motor Assembly moves the Offset Roll Assembly (Exit Roll Assembly) in alternate directions (offsetting movement) by means of the Cam Gear.
Page 425: Function Of Major Components
9.5 Function of Major Components The function of the major components constituting the OCT Unit are described below with reference to the drawings. 9.5.1 OCT Unit 9.5.1.1 Function • OCT Motor Assembly Drive: The OCT Motor Assembly drives the Middle Roll Assembly and the Offset Roll Assembly.
Page 426: Major Components Of The Oct Unit (View 1)
9.5.1.2 Major Components of the OCT Unit (View 1) 28mm Ingranaggio uscita Complessivo rullo Attuatore sensore sfalsamento livello carta Exit Pinch Roll Sensore di riposo Sensore livello carta Ingranaggio a camme Sensore di Leva di sfalsamento uscita Complessivo motore OCT Complessivo motore sfalsamento SAS546F...
Page 427: Major Components Of The Oct Unit (View 2)
9.5.1.3 Major Components of the OCT Unit (View 2) Complessivo motore OCT complessivo cavi OCT Complessivo OCT PWB Rullo di presa intermedio Complessivo rullo intermedio Leva solenoide Solenoide SAS547FA 687200Q Service Manual 9-27...
Page 428: Wiring Diagrams
9.6 Wiring Diagrams 9.6.1 Connector Locator J225 J226 J227 P/J228 P223 P210 P224 P209 J202 J225 J202 J226 P223 J227 P210 P224 P/J228 P209 SAS626FA Figure 9.6.1.1 Wiring Diagram - Connector Locator 9-28 687200Q...
Page 429: P/J Table
9.6.2 P/J Table Mounting Harness Coordinate Description Mounted on Name Holder 15-5 OCT Harness 15-6 Connects the OCT PWB Assembly and the Print Engine Controller. OCT PWB 15-4 OCT Harness 15-6 Connects the OCT PWB Assembly and the Print Engine Controller.
Page 430: Wiring Schematic
9.6.3 Wiring Schematic P/J224 P/J223 J225 MOTORE SFALSAMENTO 24V (A-COM) OCT STK SNR 24V (B-COM) SENSORE LIV. CARTA CCT J226 5V (PULL UP) SENSORE POS. OCT HOME SNR DI BASE CCT J227 P/J21 5V (PULL UP) P/J209 P/J202 /OCT PRES SENSORE USCITA FULL STK SNR (OCT) OCT EXIT SNR...
Page 431: Oct Raps
9.7 OCT RAPS NOTE: Refer to the Wiring Diagram 9.6.1 when problem solving the following RAPS. 9.7.1 Offset Bin Fail - Power Off/On (E9) 1 There is +5VDC between J209-7 and J209-8. Y: Go to step 2. N: Go to step 4. 2 Check the OCT PWB.
Page 432: Offset Jam/Open Rear Cover (E6)
9.7.2 Offset Jam/Open Rear Cover (E6) Initial Actions • Inspect the OCT paper path for torn pieces of paper or other foreign material. • Inspect the OCT Exit Sensor and Stack Full Sensor Actuators for free movement. 1 Check for rotation of OCT Middle and Exit Roll Assemblies while executing Diagnostic Mode 1, OCT Motor.
Page 433: Abnormal Operation
9.7.3 Abnormal Operation [C5:(Stack Full)] is not displayed To OCT Stack although printed paper Full Sensor Failure sheets are accumu- lating beyond the limit. Offsetting operation Offset is not performed. Failure Abnormal The Exit Roll does not Operation Offset return to the Home Failure position.
Page 434: Offset Failure
9.7.4 Offset Failure 1 Manually move the offset arm back and forth from the home position to check the OCT Home Sensor. Does the OCT Home Sensor function correctly? NOTE: Execute Diagnostic Mode 1, Sensor Input Test, and check the operation of the OCT Home Sensor.
Page 435: Oct Stack Full Sensor Failure
9.7.5 OCT Stack Full Sensor Failure Initial Actions Check that the Full Stack Sensor Actuator has free movement. 1 The Full Stack Sensor functions correctly. NOTE: This can be inspected by performing Diagnostic Mode 1, Sensor Input Test. Y: Replace the Print Engine Controller N: Go to step 2.
Page 436 9 Check the OCT Harness Assembly. There is continuity between J209 and J202 and between P202 and J21. Y: Replace the OCT PWB. N: Replace the OCT Harness Assembly. 9-36 687200Q...
Page 437: Oct Home Sensor Failure
9.7.6 OCT Home Sensor Failure 1 There is +1.2VDC between P224-4 and P224-5. Y: Go to step 2. N: Go to step 5. 2 There is +5VDC between P224-6 and P224-5 when off of the Home position. Y: Go to step 3. N: Go to step 6.
Page 438: Oct Exit Sensor Failure
9.7.7 OCT Exit Sensor Failure 1 Check the voltage applied to the OCT Exit Sensor Assembly. There is +1.2VDC between P224-7 and P224-8. Y: Go to step 2. N: Go to step 5. 2 Check the signal of the OCT Exit Sensor Assembly (OCT EXIT SNR). There is +5VDC between P224-9 and P224-8.
Page 439: Oct Drive Motor Assembly Failure
9.7.8 OCT Drive Motor Assembly Failure 1 Check the Power Supply to the OCT Drive Motor Assembly. There is +24VDC between the following pins: • P210-1 and P209-8 • P210-2 and P209-8 • P210-3 and P209-8 • P210-4 and P209-8 •...
Page 440: Offset Motor Assembly Failure
9.7.9 Offset Motor Assembly Failure 1 Check the Cam Gear. Does the rotation of the gear of the Offset Motor Assembly move the Cam Gear smoothly? NOTE: Check by rotating the Cam Gear manually. Y: Go to step 2. N: Replace the Cam Gear. 2 Check the Power Supply to the Step Motor Assembly.
Page 441: Direction Solenoid Failure
9.7.10 Direction Solenoid Failure 1 Does the Direction Solenoid function correctly? NOTE: Execute Diagnostic Mode 1, Direction Solenoid, and check the operation. Y: Check the condition of the Solenoid Lever and the Exit Gate. N: Go to step 2. 2 Check the voltage applied to the Solenoid. There is +24VDC between P224-11 and P224-8. Y: Go to step 3.
Page 442: Installation And Removal
9.8 Installation and Removal For the installation and removal of the OCT Unit, see the Printer User Guide. 9-42 687200Q...
Page 443: Duplex Module Option
Section 10 Duplex Module Option Specifications ................... 10-3 Configuration................10-3 External View ..............10-3 Installation in the Base Engine ........10-3 Electric Specifications .............. 10-4 Power Supply ..............10-4 Mechanical Specifications............10-4 Dimensions and Weight: ..........10-4 Duplex Module Parts List ..............10-6 PL 16 Duplex Module...............
Page 444 Duplex Pinch Roll (Connector Chute Side)......10-13 Duplex PWB Assembly............10-14 Duplex Sensor Assembly............. 10-15 Duplex Harness Assembly........... 10-16 Duplex Motor Assembly............10-17 Duplex Transfer Roller Assembly ........10-18 Latch ..................10-19 Paper Transportation ..............10-20 Paper Transportation Mechanism........10-20 Paper Path................
Page 445: Specifications
10.1 Specifications 10.1.1 Configuration 10.1.1.1 External View SAS211F.CDR SAS211F Figure 10.1.1.1.1 External View 10.1.1.2 Installation in the Base Engine The Duplex Unit is installed in the base engine from the rear with the Rear Cover opened. (See the Printer User Guide for the detailed installation procedure.) SAS208F.CDR SAS208F Figure 10.1.1.2.1 Installation in the Base Engine...
Page 446: Electric Specifications
10.1.2 Electric Specifications 10.1.2.1 Power Supply +24V DC and +5V DC are supplied from the base engine. 10.1.3 Mechanical Specifications 10.1.3.1 Dimensions and Weight: Width Depth Height Weight 300 mm 135 mm 100 mm 1.0 kg SAS212F.CDR SAS212F Figure 10.1.3.1.1 Mechanical Specifications 10-4 687200Q...
Page 447 This page intentionally blank. 687200Q Service Manual 10-5...
Page 448: Duplex Module Parts List
10.2 Duplex Module Parts List 10.2.1 PL 16 Duplex Module 1 (with2~18) SAS313FB 10-6 687200Q...
Page 449 10.2.2 PL 16 Duplex Module Item Part Description Duplex Module Assembly (with Item 2-18) Duplex Lower Chute Connector Chute Upper Chute Direction Chute 417301 S Duplex Drive Ground Spring 417302 T Duplex Transfer Roller Bearing Roll Gear (15T) 417303 U Duplex Pinch Roll 417304 V Pinch Spring...
Page 450: Duplex Module Reps
10.3 Duplex Module REPS 10.3.1 Duplex Module Removal 1 Open the Rear Cover Assembly. 2 Press both latches inward and pull out the Duplex Module. DUP414_1 Figure 10.3.1.1 Duplex Module Removal Replacement Perform the removal steps in reverse order. 10-8 687200Q...
Page 451: Direction Chute And Upper Chute
10.3.2 Direction Chute and Upper Chute Removal 1 Remove the Duplex Module ( REP 10.3.1 Duplex Module ). 2 Raise the left end of the Direction Chute off the holder, then slide the Direction Chute to the left in the direction of the axis to take the right end off the holder. 3 Remove the two screws which secure the Upper Chute to the Duplex Module.
Page 452: Duplex Pinch Roll (On The Upper Chute)
10.3.3 Duplex Pinch Roll (on the Upper Chute) Removal 1 Remove the Upper Chute ( REP 10.3.2 Direction Chute and Upper Chute ). 2 Press the Duplex Pinch Roll from behind to take it off the Upper Chute. 3 Remove the Pinch Spring from the hook. Pinch Spring Duplex Pinch SAS496F...
Page 453: Duplex Cover
10.3.4 Duplex Cover Removal 1 Remove the Duplex Module ( REP 10.3.1 Duplex Module ). 2 Put the Duplex Module upside down with the Duplex Cover up. 3 Press the Duplex Cover in the direction shown by the smaller arrows in the figure below and raise it to remove from the Duplex Module.
Page 454: Connector Chute
10.3.5 Connector Chute Removal 1 Remove the Duplex Module ( REP 10.3.1 Duplex Module ). 2 Remove the one screw which secures the Connector Chute to the Duplex Module. 3 Press inward the two claws which retain the Duplex Harness Assembly to disengage and detach the Duplex Harness Assembly from the Connector Chute.
Page 455: Duplex Pinch Roll (Connector Chute Side)
10.3.6 Duplex Pinch Roll (Connector Chute Side) Removal 1 Remove the Connector Chute ( REP 10.3.5 Connector Chute ). 2 Press the Duplex Pinch Roll from behind to remove it from the Connector Chute. 3 Remove the Pinch Spring from the hook. Pinch Spring Duplex Pinch Roll SAS487F...
Page 456: Duplex Pwb Assembly
10.3.7 Duplex PWB Assembly Removal 1 Remove the Duplex Cover ( REP 10.3.4 Duplex Cover ). 2 Press/pull out the pin that secures the Duplex PWB Assembly. 3 Slide the Duplex PWB Assembly upward to remove it from the Duplex Module. 4 Disconnect the three Connectors connected to the PWB Assembly.
Page 457: Duplex Sensor Assembly
10.3.8 Duplex Sensor Assembly Removal 1 Remove the Duplex PWB Assembly ( REP 10.3.7 Duplex PWB Assembly ). 2 Press the claws of the Duplex Sensor Assembly inward to disengage and pull the Duplex Sensor Assembly, together with the harness, off the Duplex Module. SAS489F Figure 10.3.8.1 Removing the Duplex Sensor Assembly Replacement...
Page 458: Duplex Harness Assembly
10.3.9 Duplex Harness Assembly Removal 1 Remove the Duplex PWB Assembly ( REP 10.3.7 Duplex PWB Assembly ). 2 Press the two claws which retain the Duplex Harness Assembly towards each other to disengage and detach the Duplex Harness Assembly from the Connector Chute. 3 Remove the Duplex Harness Assembly from the Duplex Module along the wiring path.
Page 459: Duplex Motor Assembly
10.3.10 Duplex Motor Assembly Removal 1 Remove the Duplex PWB Assembly ( REP 10.3.7 Duplex PWB Assembly ). 2 Remove the two screws which secure the Duplex Motor Assembly to the Duplex Module. 3 Remove the Earth Spring attached to the Drive Motor. 4 Remove the Duplex Motor Assembly together with the harness.
Page 460: Duplex Transfer Roller Assembly
10.3.11 Duplex Transfer Roller Assembly Removal 1 Remove the Duplex Cover ( REP 10.3.4 Duplex Cover ). 2 Slide the Roller Gear off the shaft of each of the two Duplex Transfer Roller Assemblies, pulling the lever on the gear away from the shaft. 3 Slide the bearing off the shaft of each Duplex Transfer Roller Assembly.
Page 461: Latch
10.3.12 Latch Removal 1 Remove the Duplex Cover ( REP 10.3.4 Duplex Cover ). 2 Pull off the latches outward, pressing the hooks towards each other to disengage. NOTE: Be careful not to lose the Compression Spring. Hook SAS493F Figure 10.3.12.1 Removing the Latch Replacement Perform the removal steps in reverse order.
Page 462: Paper Transportation
10.4 Paper Transportation 10.4.1 Paper Transportation Mechanism The paper transport mechanism is shown below along the path of paper travel. (S) and (D) designate Simplex and Duplex. In the Duplex transport, paper is turned upside down by rolls 1 to 4. (For the paper transportation in other devices, refer to their respective service manuals.) Multiple Bypass Feeder Envelope Feeder...
Page 463: Paper Path
10.4.2 Paper Path The path of paper travel through the printer with the Duplex Unit installed is shown in Figure 10.4.2.1. Exit Roll Assembly Drum Middle Roll Assembly Heat Roll Pinch Roll Decurl Roll Duplex Pinch Roll Front Tray Roll Assembly Turn Pinch Roll SAS541FB.CDR...
Page 464: Drive Power Transmission
10.5 Drive Power Transmission The drive power for the Duplex Unit is generated by the Duplex Drive Assembly and transmitted in the flow as shown in Figure 10.5.1. Duplex Drive Assembly Roll Gear Roll Gear Figure 10.5.1 Drive Power Transmission 10.6 Function Of Major Components The function of the major components is described below with reference to the drawings.
Page 465: Locations Of Major Components
10.6.2 Locations of Major Components Duplex Drive Assembly Duplex Sensor Assembly Duplex PWB Assembly Duplex Transport Roll Assembly 21019 Figure 10.6.2.1 Locations of Major Components 687200Q Service Manual 10-23...
Page 466: Wiring Diagrams
10.7 Wiring Diagrams 10.7.1 Connector Locators P214 P212 P213 J117 J215 SAS629F Figure 10.7.1.1 Connector Locators 10-24 687200Q...
Page 467: P/J Table
10.7.2 P/J Table Mounting (*1) Harness (*2) Coordinate Description Mounted on Name (*3) Connector Chute 16-3 Duplex Harness 16-13 Connection between the Assembly Duplex PWB and Print Engine Controller Duplex PWB 16-17 @Motor 16-6 Connection between the Assembly Duplex PWB and Motor Assembly Duplex PWB 16-17 @Duplex Sensor...
Page 468: Duplex Module Raps
10.8 Duplex Module RAPS 10.8.1 Duplex Unit Fail (E7) 1 Check the Duplex Harness Assembly. There is a +5VDC between P/J214-7 and P/J214-8. Y: Go to step 2. N: Go to step 6. 2 Check the Duplex PWB. The voltage is between P/J214-1 and P/J214-7 at the low level. Y: Go to step 3.
Page 469: Paper Jam In Duplex Unit (E1)
10.8.2 Paper Jam in Duplex Unit (E1) 1 The jam occurs immediately when the power is switched on. Y: Go to step 2. N: Go to step 3. 2 There are pieces of paper or any foreign matter in the Duplex Unit area. Y: Remove what is in the Exit area.
Page 470 10 There is 24V between P/J116-8 and P/J116-9. Y: Go to step 11. N: Replace the Fuser PWB. 11 There is 24V between P/J111-A5 and P/J111-B11. Y: Go to step 12. N: Replace the HVPS. 12 There is 24V between P/J15-A8 and P/J15-B2. Y: Replace the Print Engine Controller if the problem is not solved.
Page 471: Non-Supported Paper Size Inserted In The Duplex Mode
10.8.3 Non-Supported Paper Size Inserted in the Duplex Mode 1 Check the paper size. One of the four available sizes of paper (Legal 14”, Legal 13”, A4, or Letter) is being used. Y: Go to step 2. N: Use paper in a size that is supported. 2 Check the configuration sheet for the paper size set for the MBF Tray.
Page 472: Abnormal Operation
10.8.4 Abnormal Operation Paper sheets are printed with Simplex although the Duplex To 10.7.6.1 Exit is selected. Switch-to-Duplex Abnormal Failure Operation E1 is not displayed To 10.7.4 Paper although a paper Jam in Duplex sheet is jammed in Unit (E1) the Duplex Unit.
Page 473: Exit Switch-To-Duplex Failure
10.8.5 Exit Switch-to-Duplex Failure 1 Check the Exit Assembly. The Exit Assembly functions correctly. NOTE: Execute Diagnostic Mode 1, Exit Motor CW, and check if the Exit Motor rotates clockwise. Y: Go to step 2. N: Go to RAP 7.4.10 Exit Sensor Assembly Failure. 2 Check the Print Engine Controller.
Page 474: Duplex Sensor Assembly Failure
10.8.6 Duplex Sensor Assembly Failure 1 There is a +5VDC between P213-1 and P213-2. Y: Go to step 6. N: Go to step 2. 2 There is a +5VDC between P124-8 and P124-7. Y: Replace the Duplex PWB. N: Go to step 3. 3 There is a +5VDC between P115-6 and P115-2.
Page 475: Installation And Removal
10.9 Installation and Removal For installation and removal of the Duplex Unit, see the Printer User Guide. 687200Q Service Manual 10-33...
Page 476 Notes: 10-34 687200Q...
Page 477: Envelope Feeder Option
Section 11 Envelope Feeder Option Specifications ................... 11-3 Configuration................11-3 Basic Configuration ............11-3 Installation on the base engine ..........11-3 Electrical Specifications ............11-3 Power Supply ..............11-3 Power Consumption ............11-3 Mechanical Specifications............11-3 Dimensions and Weight ..........11-3 Supported Envelope Types and Size........
Page 478 No Paper Actuator ..............11-21 Retard Holder/Retard Main Spring/Retard Roll Assembly..11-22 Pinch Roll/Feed Bearing/Pinch Spring........11-24 Envelope Harness Assembly..........11-26 Paper Transport................11-27 Paper Transport Mechanism ..........11-27 Paper Path................11-28 Drive Power Transportation ............11-29 Function of Major Components ............ 11-30 Envelope Feeder ..............
Page 479: Specifications
11.1 Specifications 11.1.1 Configuration 11.1.1.1 Basic Configuration The Envelope Feeder option is mounted on the Front Cover Assembly of the N17 Network Laser Printer and has the capacity of up to 75 envelopes of five different types. 11.1.2 Installation on the Base Engine See the N17 User Guide for the detailed procedure.
Page 480: Supported Envelope Types And Size
11.1.5 Supported Envelope Types and Size Envelope Type Envelope Size Com-10 4.125 in. x 9.5 in. 162mm x 229mm 110mm x 220mm Monarch 3.875 in. x 7.5 in. 114mm x 162mm 11-4 687200Q...
Page 481: Envelope Feeder Parts List
11.2 Envelope Feeder Parts List The parts list identifies the parts constituting the Envelope Feeder option and is shown in one exploded drawing: • PL20 Envelope Feeder For the locations of the connectors (P/J), see Section 11.7 Wiring Diagrams . 687200Q Service Manual 11-5...
Page 482: Pl20 Envelope Feeder
11.2.1 PL20 Envelope Feeder SAS319FC 1(with2~39) 11-6 687200Q...
Page 483 11.2.2 PL20 Envelope Feeder Item Part Description Envelope Feeder Assembly 417325 R Tray Extension 417326 J Envelope Pinch Roll 417327 K Side Cover 417328 U One Way Clutch Assembly B (26T) {2 piece Gear & Clutch} 417329 V One Way Clutch Assembly A (26T) {2 piece Gear & Clutch} Envelope Feeder Solenoid Bearing 036758 G Envelope Feeder Solenoid (29T)
Page 484: Envelope Feeder Reps
11.3 Envelope Feeder REPS This section explains the removal and replacement procedures (REPS) for the Envelope Feeder parts which are listed in Section 11.2 Envelope Feeder Parts List . NOTE: Parts listed on the parts list that do not have a REP can be easily removed and replaced without a procedure.
Page 485: Weight Assembly/Weight Holder/Weight Arm
11.3.2 Weight Assembly/Weight Holder/Weight Arm Removal 1. Detach the Weight Assembly from the Top Cover. 2. Detach the Weight Arm from the Weight Holder. NOTE: The Weight Holder is spared as part of the Weight Arm. SAS4C4FA Figure 11.3.2.1 Weight Assembly, Weight Holder, and Weight Arm Removal Replacement Perform the removal steps in reverse order 687200Q...
Page 486: Bottom Cover/Tray Extension
11.3.3 Bottom Cover/Tray Extension Removal 1. Place the Envelope Feeder on its right Side. 2. Remove the two screws which secure the Bottom Cover. 3. Pull out the Tray Extension completely and move it upward (to the right in Figure 11.3.3.1) about 5cm (See (1) in Figure 11.3.3.1) and remove the Bottom Cover from the Main Chassis (See (2) in Figure 11.3.3.1).
Page 487: Side Cover
11.3.4 Side Cover Removal 1. Place the Envelope Feeder on its right side. 2. Remove the two screws which secure the Side Cover. 3. Grasp the Side Cover at the location indicated (See 3 in Figure 11.3.4.1) and lift it off. FRONT SAS4C8FA Figure 11.3.4.1 Side Cover Removal...
Page 488: One Way Clutch Assemblies A & B (26T)/Envelope Feeder Solenoid(29T)/Transfer Clutch Assembly (25T)/Torque Clutch Assembly
11.3.5 One Way Clutch Assemblies A & B (26T)/Envelope Feeder Solenoid(29T)/Transfer Clutch Assembly (25T)/Torque Clutch Assembly Removal NOTE: Since the gears are greased, take care that the grease does not stick to your hands. If grease sticks to your hands, wipe it off completely with a paper towel to prevent grease contamination of other parts.
Page 489 Figure 11.3.5.1 One Way Clutch Assemblies Removal J230 FRONT SAS4C9FA Replacement Perform the removal steps in reverse order. NOTE: Align the lower half of the Torque Clutch Assembly with the pin on the shaft (See (13) in Figure 11.3.5.1). NOTE: Position the Torque Clutch Assembly Stop to align with the Rotation-Prevention Bracket and slide the upper half onto the lower half (See (14) in Figure 11.3.5.1).
Page 490: No Paper Sensor
11.3.6 No Paper Sensor Removal 1. Remove Bottom Cover (REP 11.3.3). 2. Press the retaining tabs with a screwdriver to detach the No Paper Sensor from the Main Chassis. 3. Disconnect the No Paper Sensor from J231 of the Envelope Harness Assembly. J231 FRONT SAS4C7FA...
Page 491: Top Cover
11.3.7 Top Cover Removal NOTE: Since the gears are greased, take care that the grease does not stick to your hands. If grease sticks to your hands, wipe it off completely with a paper towel to prevent grease contamination of other parts.
Page 492 Figure 11.3.7.1 Top Cover Removal J230 J230 J231 FRONT J231 SAS4CAFA 11-16 687200Q...
Page 493 Figure 11.3.7.2 Top Cover Removal FRONT SAS4CBF SAS4CBF Replacement Perform the removal steps in reverse order. NOTE: Press the Feeder Bearing onto the Transfer Roll Assembly and into place so that Transfer Roll Assembly is pushed up when the Top Cover is replaced (See (9) & (10) in Figure 11.3.7.2) . NOTE: Verify proper alignment of Feed Belt to the Retard Roll.
Page 494: Bottom Shaft Assembly/Transfer Roll Assembly
11.3.8 Bottom Shaft Assembly/Transfer Roll Assembly Removal 1. Remove the Top Cover ( REP 11.3.7 Top Cover) . 2. Raise the lower Feeder Bearing and the Bottom Shaft Assembly together about 4 mm off the Bearing Support of the Main Chassis (See (1) in Figure 11.3.8.1). 3.
Page 495: Feed Roll Assembly-1 And -2/Feed Belt
11.3.9 Feed Roll Assembly-1 and -2/Feed Belt Removal 1. Remove the Bottom Shaft Assembly (REP 11.3.8). NOTE: The Transfer Roll Assembly does not need to be removed. 2. Raise the lower Feeder Bearing and the Feed Roll Assembly-1 together about 4 mm off the Support Bearing of the Main Chassis (See (2) in Figure 11.3.9.1).
Page 496 9. Move the bottom portion of the Feed Roll Assembly-2 about 6 cm toward you while holding the Roll Assembly in the state of step 8, then remove the whole assembly downward (See (9) in Figure 11.3.9.1).t out 10. Remove the upper Feeder Bearing from the Bearing Hole in the Main Chassis (See (10) in Figure 11.3.9.1).
Page 497: No Paper Actuator
11.3.10 No Paper Actuator Removal 1. Remove the Feed Roll Assembly-1 (REP 11.3.9). NOTE: It is not necessary to remove the Feed Roll Assembly-2. or Feed Belt. 2. Press the No Paper Actuator from the side of the surface on which envelopes are stacked toward the bottom.
Page 498: Retard Holder/Retard Main Spring/Retard Roll Assembly
11.3.11 Retard Holder/Retard Main Spring/Retard Roll Assembly Removal 1. Remove the Top Cover (REP 11.3.7). 2. Set the Top Cover upside down. 3. Hold and depress the gear-side portion of the Retard Roll Assembly (See (1) in Figure 11.3.11.1) to allow its opposite portion to disengage from the hooks on the Top Cover (See (2) in Figure 11.3.11.1) while holding the opposite side and raise it about 3 cm, then remove the whole assembly in an angu- larly upward motion (See (3) in Figure 11.3.11.1).
Page 499 SAS4D1FA Figure 11.3.11.2 Retard Roll Assembly and Retard Main Spring Removal Replacement Perform the removal steps in reverse order. 687200Q Service Manual 11-23...
Page 500: Pinch Roll/Feed Bearing/Pinch Spring
11.3.12 Pinch Roll/Feed Bearing/Pinch Spring Removal 1. Remove the Top Cover (REP 11.3.7). 2. Grasp the Pinch Roll and remove it from the Top Cover (See Figure 11.3.12.1). NOTE: The Feed Bearings come off along with the Pinch Roll. 3. Remove the two Feed Bearings from the Pinch Roll (See Figure 11.3.12.1). 4.
Page 501 FRONT SAS4D3FA Figure 11.3.12.2 Pinch Roll/Feed Bearing/Pinch Spring Reinstalled Replacement Perform the removal steps in reverse order. NOTE: Use Figure 11.3.12.2 to verify proper reinstallation. 687200Q Service Manual 11-25...
Page 502: Envelope Harness Assembly
11.3.13 Envelope Harness Assembly Removal 1. Remove the Top Cover (REP 11.3.7). 2. Orient the Top Cover so that J201 can be easily accessed. 3. Remove the two screws which fasten J201. 4. Pull out the Envelope Harness Assembly through the Top Cover. FRONT SAS4D4FA J201...
Page 503: Paper Transport
11.4 Paper Transport 11.4.1 Paper Transport Mechanism The paper transport mechanism of the printer with the Envelope Feeder installed is shown below along the path of paper travel. Envelope Feeder Feed Tray Feed Roll Assembly -2 Tray 1 Feed Feed Roll Assembly -1 Feed Roll Tray 1 Roll Retard Roll Assembly/...
Page 504: Paper Path
11.4.2 Paper Path The path of paper travel through the printer with the Envelope Feeder installed is shown in the figure below. Retard Roll Assembly Pinch Roll Drum Pinch Roll Exit Gate Middle Roll Assembly Feed Roll 2 Heat Roll Feed Roll 1 Decurl Roll Pressure Roll...
Page 505: Drive Power Transportation
11.5 Drive Power Transportation The drive power is transmitted to the Envelope Feeder from the Base Engine Drive Assembly by the trans- mission path as shown below. Spring Clutch Main Drive Motor Drive Front Tray Gear Gear Cluster Generates mechanical Transmits Drive Motor Gear energy...
Page 506: Envelope Feeder
11.6 Function of Major Components The function of the major components constituting the Envelope Feeder is described below with reference to the drawings. 11.6.1 Envelope Feeder 11.6.1.1 Function • Feed Roll Assembly-1 & Feed Roll Assembly-2:) — Drive envelopes stacked in the Envelope Feeder to the nip of the Retard Roll. •...
Page 507: Envelope Feeder Major Components
11.6.2 Envelope Feeder Major Components Retard Roll Assembly Pinch Roll Transfer Roll Assembly Feed Roll Assembly -2 Bottom Shaft Assembly Feed Roll Assembly -1 SAS565FB Figure 11.6.2a Major Components of the Envelope Feeder 687200Q Service Manual 11-31...
Page 508 Torque Clutch Assembly One Way Clutch Assembly (26T) One Way Clutch Assembly (26) - B Envelope One Way Clutch Transfer Clutch Feeder Assembly (26) - A Assembly (25T) Solenoid Torque Clutch Assembly Envelope Feeder Solenoid One Way Clutch Assembly - A(26T) One Way Clutch Transfer Clutch Assembly - B(26T)
Page 509: Envelope Feeder Control
11.6.3 Envelope Feeder Control 11.6.3.1 Paper Transportation Control (Paper Jam Detection) (1) E2 Specified Time Regarding the E2 Specified Time when sheets of paper are fed from the Envelope Feeder, refer to the Section 6 “Paper Transport Control (Paper Jam Detection)” in this N17 Service Manual. 11.6.3.2 No Paper Detection Print Engine Controller checks the high/low level of the No Paper signal at a 10msec interval so that a No Paper condition may be detected.
Page 510: Wiring Diagrams
11.7 Wiring Diagrams 11.7.1 Connector Locator J230 J201 J231 SAS641FA 11-34 687200Q...
Page 511: P/J Table
11.7.2 P/J Table Coor- Mounting Harness Description dinate Mounted on (*) Name (*) Top Cover 20-29 Envelope 20-30 Connects the Harness Envelope Feeder and Assembly LVPS of the Base Engine. Main Chassis 20-21 Envelope 20-30 Connects the Harness Envelope Feeder Assembly Solenoid and LVPS of the Base Engine.
Page 512: Envelope Feeder Raps
11.8 Envelope Feeder RAPS 11.8.1 Env. Feeder Fail Message (E8) 1 Verify the Envelope Feeder is properly connected to the Base Printer at P/J201. The Feeder is properly installed. Go to step 2. N: Reinstall and verify proper operation. 2 With the printer powered on and the Envelope Feeder connected, verify the voltage between P/ J201 Pins 6 and 7 is less than 1.0 VDC.
Page 513: Env. Feeder Empty Message (C5)
11.8.2 Env. Feeder Empty Message (C5) 1 Verify the No Paper Actuator moves freely. The Actuator moves freely. Go to step 2. N: Replace the No Paper Actuator. 2 Enter Diagnostic Mode 1 - Sensor Input Test, and verify the operation of the No Paper Sensor. The No Paper Sensor operates properly.
Page 514: Envelfeeder Jam/Remove All Envel Alternating With Remove Envfeeder/Open Front Cover And Remove Jam Envel Message (E2)
11.8.3 EnvelFeeder Jam/Remove All Envel Remove alternating with EnvFeeder/Open Front Cover Remove Jam Envel Message (E2) Initial Actions • Verify envelopes are correct size (type) for Envelope Feeder (See table 11.1.5). • Verify the Envelope Feeder is properly installed in printer. •...
Page 515 7 Execute Diagnostic Mode 1, Confirm Envelope Solenoid Operation. The Envelope Feeder Solenoid energizes and de-energizes. Remove the Envelope Feeder and Side Cover (REP 11.3.4). Visually inspect the gears and one way clutches for proper operation. Replace any faulty/damaged component. N: Go to step 8.
Page 516: Installation And Removal
11.9 Installation and Removal For the installation and removal of the Envelope Feeder, see the N17 User Guide. 11-40 687200Q...
Page 517 UPDA A A A A TING ST TING ST TING ST TING ST TING STA A A A A TUS DATE UPDATED PAGES PAGES CODE 9/1999 EDITION 687200Q-00...
Page 518 DP N17 WITH OPTION SPARE PARTS CATALOGUE (FROM SERVICE MANUAL) 687200Q Spare parts catalogue...
Page 519 DP N17 PARTS LIST DP N17 PL 1 COVERS 1 ....................Page PL 2 COVERS 2 ...................." PL 3 PAPER TRAY .................." PL 4 PAPER TRANSPORTATION 1 ............... " 3-10 PL 5 PAPER TRANSPORTATION 2 ............... " 3-12 PL 6 PAPER TRANSPORTATION 3 ...............
Page 520 About the Parts List This section identifies all part numbers and the corresponding location of all spared subsystem components. Using the Parts List: 1 Each item number in the part number listing corresponds to an item number in the related illustration.
Page 521 PL 1 Covers I SAS301FA 687200Q...
Page 522 PL 1 Covers I Item Part Description 576491 Q Rear Cover 576492 R System Controller Cover 128905W Front Cover Assembly (exploded on PL 2) 417194 F Left Front Cover 576495 L Top Cover 576496 M Right Cover (*) Not available 687200Q Service Manual...
Page 523 PL2 Covers II (with 2 ~ 11) wsm3-07 SAS302FE 687200Q...
Page 524 PL 2 Covers II Item Part Description Front Cover Assembly (with items 2-11)(See NOTE ) Front Cover Tray Cover Tray Stopper Holder Guide Main Tray Tray Extender 576498 X Catch Holder Envelope Front Harness (See NOTE ) Inner Cover E Ring Harness Cover Cover Stopper (*) Not available...
Page 525 PL 3 Paper Tray (with 2) SAS303FB 687200Q...
Page 526 PL 3 Paper Tray Item Part Description 576499 Y Paper Size Sensor Assembly (with item 2) Paper Size Harness 576500 D 250-Sheet Tray Front Tray Rail Rear Tray Rail 576501 S Tray Cover Right Rail Guide Left Rail Guide (*) Not available 687200Q Service Manual...
Page 527 PL 4 Paper Transportation I 3-10 687200Q...
Page 528 PL 4 Paper Transportation I Item Part Description 576502 T Paper Handler Unit Assembly (with items 2-21 and PL 5 items 1-17 & 21) 576503 U Registration Roll 576504 V Registration (Spring) Clutch Lever Spring Lever 576505 W Front Tray (MBF) Roll 576506 X 250-Sheet Feed Roll 576507 Y...
Page 529 PL 5 Paper Transportation II 2 (with3~13) 11(with12~13) SAS305FB 3-12 687200Q...
Page 530 PL 5 Paper Transportation II Item Part Description 576516 Q Envelope Harness Front Tray (MBF) Chute Assembly (with items 3-13) N/F Spring 576517 R Retard Retard Spring Multi Holder 576518 S No Paper Sensor Right Spring Varistor Left Spring Tray Bottom Assembly (with items 12-13) Cam Roll 576519 T Front Tray (MBF) No Paper Actuator...
Page 531 PL 6 Paper Transportation III 1 (with 2) SAS306FC 3-14 687200Q...
Page 532 PL 6 Paper Transportation III Item Part Description 576524 Q BTR (Bias Transfer Roll) Chute Assembly (with item 2) 576525 R 687200Q Service Manual 3-15...
Page 533 PL 7 Fusing (with 3 ~ 12) (with 2 ~ 40) (with 10 ~ 12) (with 11) SAS307FA 3-16 687200Q...
Page 534 PL 7 Fusing Item Part Description Fuser Assembly (115v) (with items 2-40) 576526 J Fuser Assembly (220v) (with items 2-40) Top Cover Assembly Top Cover Thermostat Fuse Plate Harness 1 Plate Harness 2 Plate Fuse Fuse Harness Exit Harness Assembly Temperature Sensor Fuser Plug Connector Earth H Spring...
Page 535 PL 8 Paper Exit (with 7 ~ 13,18~21,23,24,25) SAS308FB 3-18 687200Q...
Page 536 PL 8 Paper Exit Item Part Description Top Cover (Refer to PL1 item 5) 576527 K Option Cover 576528 U Exit Gear 576529 V Exit Bearing 417198 K Exit Roll 576530 S Exit Assembly (with items 7-13, 18-21, 23, 24) 576531 P Middle Roll Exit Gear...
Page 537 PL 9 Drive and Xerographic Module 5 (with 6 ~ 9) 2 (with 3 , 4) SAS309FC 3-20 687200Q...
Page 538 PL 9 Drive and Xerographic Module Item Part Description ROS Plate CRU Side Guide Assembly (with items 3-4) CRU Side Guide Spring CRU Top Guide Assembly (with items 6-9) CRU Top Guide Roller Spring L Duct S Duct 576539 X Main Motor Assembly 576540 C Drive...
Page 539 PL 10 Electrical Module I (with Top Cover) SAS310FB 3-22 687200Q...
Page 540 PL 10 Electrical Module I (with Top Cover) Item Part Description 417190 P Control Panel (W/O Item 5) 576543 T Fan Filter 576544 U 576545 V Panel Harness 417199 L Control Panel Label 687200Q Service Manual 3-23...
Page 541 PL 11 Electrical Module II (with Chassis) (with 16) SAS311FB 3-24 687200Q...
Page 542 PL 11 Electrical Module II (with Chassis) Item Part Description 576546 W LVPS 576547 X Print Engine Controller 576548 G HVPS 576549 H Fuser PWB HVPS Chassis 576550 E No Paper Actuator Earth Spring 576551 T HVPS Harness 576552 U SOS Harness 576553 V OCT Harness...
Page 543 PL 12 System Controller 3-26 687200Q...
Page 544 PL 12 System Controller Item Part Description 129074 Y System Controller PWBA Memory SIMM Token Ring PWBA Hard Drive Assembly Standoff Locking Standoff Post (*) Not available 687200Q Service Manual 3-27...
Page 545 8.2 500 Sheet Paper Feeder and Tray Parts List 8.2.1 PL 13 500 Sheet Paper Feeder and Tray (with24) (with2-25) SAS312FD 687200Q...
Page 546 8.2.2 PL 13 500 Sheet Paper Feeder and Tray Item Part Description 500 Feeder Assembly (with item 2-26) 500 Frame 500 Left Cover (with item 24) 500 Right Cover 500 Chute 417346 W 500 Feed Roll Clutch Lever 500 Feed Spring 417347 X 500 Turn Roll 500 Turn Shaft...
Page 547 Parts List Offset Catch Tray (OCT) The Parts List shows the names of the parts of the OCT that are shown in the exploded drawings. For the locations of the connectors (P/J), see Section 9.6 Wiring Diagrams . 9.2.1 PL 14 OCT 1(with 2~16) 4(with 5~7) SAS314FC...
Page 548 9.2.2 PL 14 OCT Item Part Description OCT Assembly (with items 2-16) OCT Cover Hook Cover 4173307 Y Exit Tray Assembly (with items 5-7) Stopper Guide Stopper Exit Tray 417308 H Weight Roller 417309 A OCT Stopper Link 417310 W Exit Tray Tray Spring Exit Chute...
Page 549 9.2.3 PL 15 OCT 1(with 2~44) 18(with 19~26) 39(with 40~44) SAS315FC 687200Q...
Page 550 9.2.4 PL 15 OCT Item Part Description Exit Chute Assembly (with items 2-44) Lower Chute 576534 J OCT Full Sensor 417311 K OCT PWB Holder OCT Harness CONN Harness 417312 L (Drive) Step Motor H Earth Plate OCT Wire Ferrite Core Gear (27T) Gear (26T) Gear (47W)
Page 551 10.2 Duplex Module Parts List 10.2.1 PL 16 Duplex Module 1 (with2~18) SAS313FB 10-6 687200Q...
Page 552 10.2.2 PL 16 Duplex Module Item Part Description Duplex Module Assembly (with Item 2-18) Duplex Lower Chute Connector Chute Upper Chute Direction Chute 417301 S Duplex Drive Ground Spring 417302 T Duplex Transfer Roller Bearing Roll Gear (15T) 417303 U Duplex Pinch Roll 417304 V Pinch Spring...
Page 553 11.2.1 PL20 Envelope Feeder SAS319FC 1(with2~39) 11-6 687200Q...
Page 554 11.2.2 PL20 Envelope Feeder Item Part Description Envelope Feeder Assembly 417325 R Tray Extension 417326 J Envelope Pinch Roll 417327 K Side Cover 417328 U One Way Clutch Assembly B (26T) {2 piece Gear & Clutch} 417329 V One Way Clutch Assembly A (26T) {2 piece Gear & Clutch} Envelope Feeder Solenoid Bearing 036758 G Envelope Feeder Solenoid (29T)
Page 556 DP N17 GENERAL CODES INDEX 687200Q Spare parts catalogue...
Page 557 GENERAL CODES INDEX DP N17 CODE PAGE CODE PAGE CODE PAGE 036757X 11-6 417349H 576552U 3-24 036758G 11-6 417350E 576553V 3-24 036770G 11-6 417351T 576554W 3-24 127677X 11-6 417352U 576555X 3-24 128905W 576491Q 576556Y 3-24 129074Y 3-26 576492R 417190P 3-22 576495L 417194F 576496M...
Page 558 STATO DI AGGIORNAMENTO UPDATING STATUS DATA PAGINE AGGIORNATE PAGINE CODICE DATE UPDATED PAGES PAGES CODE 10/1999 EDIZIONE - 1 EDITION 687200Q-00 687200Q Spare parts catalogue...

Olivetti DR N17 Service Manual

Table of Contents

Section 3

Section 4 Repair/Adjustment Procedures

Overview

Covers I

Covers II

Paper Tray (Tray I)

Paper Transportation I

Paper Transportation II

Paper Transportation III

Fusing

Paper Exit

Drive and Xerographic Modules

Electrical Module I

Electrical Module II

Section 5 General Procedures/Information

Printer Operations

Diagnostic Mode

Diagnostic Mode 2 Error and Status Codes

Service Cleaning Procedure

Printer Data and Tag Information

Section 6

Wiring Diagrams

Wiring

Section 7 Repair Analysis Procedures

Using Raps

Preliminary Steps

Raps with Fault Messages / Status Codes

Raps Without Fault/Status Codes

Image Quality Raps

Communications Entry RAP

Section 8 500-Sheet Paper Feeder Option

Specifications

Sheet Paper Feeder and Tray Parts List

Sheet Paper Feeder and Trays REPS

Paper Transportation

Drive Power Transmission

Function of Major Components

Sheet Paper Feeder and Trays Wiring Diagrams

How to Perform Troubleshooting

Raps

Installation, Removal, and Call Information

Quick Links

Chapters

Related Manuals for Olivetti DR N17

Summary of Contents for Olivetti DR N17