Load Tray 1 Xx Xxx Message (C5) - Olivetti DR N17 Service Manual

7.3.12 "Load Tray 1 xx xxx" Message (C5)
Initial Action
In this case, C5 is a Status Code that usually appears when trying to reproduce a paper-out condition
while printing from Tray 1 in the Diagnostics Mode. When a C5 "No Paper" condition is displayed, an
associated tray is usually displayed with it. Please ensure that the correct size paper is in the tray.
1 The selected tray is out of paper.
Y: Load the paper tray with the correct size paper.
N: Go to step 2.
2 Remove Tray 1 and check if the plate in the tray will rise up fully into position when the plate
release is actuated.
Y: Go to step 3.
N: Remove any obstructions that might be preventing the tray from rising fully into position.
Ensure that the plate release actuator is projecting up high enough to actuate the plate
release as the tray is inserted into the printer. Replace Tray 1.
3 The No Paper Actuator for the Tray Assembly is functioning correctly. Consider that if the High
Voltage Power Supply is not in the correct position, the No Paper Actuator will not be in position
to actuate the No Paper Sensor.
Y: Go to step 4.
N: Inspect and correct/replace the No Paper Actuator.
4 The No Paper Sensor for the Tray Assembly is functioning correctly. This can be verified by
performing Diagnostic Mode 1, Sensor Input Test.
Y: Replace the Print Engine Controller.
N: Go to step 5.
5 Verify the continuity of the harness between P/J15 and P/J111. There is continuity.
Y: Replace the HVPS.
N: Replace the harness between P/J15 and p/J111.
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