Olivetti DP Technical Information Manual
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Olivetti DP Technical Information Manual

Olivetti DP Technical Information Manual

Network laser printers
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  • Page 1 DP Network Laser Printers Technical Information Guide...
  • Page 2 Mark it bears Xerox®, CentreWare DP® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation®. Adobe® and PostScript® are trademarks of Adobe Systems Incorporated. PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM is a trademark of International Business Machines Corporation.

  • Page 3: Table Of Contents

    First Time Printer Setup ............1-6 Configuration of an Existing Printer ........1-6 Chapter 2 Connecting to Your Network ............2-1 Overview..................2-2 Objective ...................2-2 Requirements ................2-2 Organization ................2-2 Quick Steps For Connection & Setup.........2-3 Set An IP Address ................2-4 DP Technical Information Guide TOC-1...
  • Page 4 To Send a Test Print to a Printer ..........3-8 To Manage an Existing Queue..........3-9 NetWare 4.X (NDS) Print Server Setup with Setup Wizard ..3-10 Procedure................3-10 Advanced Setup for NDS (NetWare Directory Services) Network ..................3-12 To Start Advanced Setup............3-12 TOC-2 DP Technical Information Guide...
  • Page 5 Windows NT 3.51 Network............4-10 Requirements ................4-10 Quick Install Steps (TCP/IP Protocol) ........4-10 Quick Install Steps (DLC/LLC Protocol)........4-12 Quick Install Steps (AppleTalk Protocol) .......4-13 Windows NT 4.0 Network............4-16 Preliminary Steps..............4-16 Quick Install Steps (TCP/IP Protocol) ........4-16 DP Technical Information Guide TOC-3...
  • Page 6 Requirements ................5-4 Driver Installation for Macintosh System 7.X ......5-4 Step-by-Step Setup (AppleTalk) ..........5-5 Macintosh Troubleshooting ............5-8 Requirements ................5-8 Macintosh Quick Check ............5-8 Macintosh Troubleshooting Step-by-Step .........5-9 Chapter 6 UNIX Network Setup ..............6-1 Introduction .................6-2 TOC-4 DP Technical Information Guide...
  • Page 7 CentreWare DP 1.1 Software Instructions ........8-1 Introduction .................8-3 Purpose ..................8-3 Objective ...................8-3 Requirements ................8-4 Key Features and Benefits of CentreWare DP ......8-5 Organization of this Chapter ............8-5 Printer Install With Setup Wizard ..........8-6 Setup Wizard for NDS Networks..........8-6 Setup Wizard for Bindery Networks..........8-8 CentreWare DP Features ............8-9...
  • Page 8 The Print Page with “file download” Selected ......9-7 The Print Page with “standard pages” selected ......9-8 The Status Page ................9-9 Controls ..................9-9 The Status Page with “general” selected .........9-9 The Status Page with “consumables” selected.......9-10 The Status Page with “configuration” selected .....9-11 TOC-6 DP Technical Information Guide...
  • Page 9 The Properties Page with “clone” selected ......9-15 The Maintenance Page..............9-16 Controls ..................9-16 The Maintenance Page with “print test pattern” selected ..9-16 The Maintenance Page with “error log” selected....9-17 The Maintenance Page with “diagnostics” selected ....9-17 The Assistance Page ..............9-18 DP Technical Information Guide TOC-7...
  • Page 10 TOC-8 DP Technical Information Guide...

  • Page 11: Chapter 1 Introduction

    Introduction Document Introduction ............. 1-2 Purpose of this Section ............1-2 Objective ................. 1-2 Requirements ................1-2 How Can I Print This? .............. 1-3 How Do I Find What I Want? ..........1-4 Other Information Resources ........... 1-5 How Do I Proceed? ..............1-6 First Time Printer Setup ............

  • Page 12: Document Introduction

    • A working knowledge of your operating system and your network topology. • All references to a DP printer apply to the DP N24, N32 and N40 printers. • In this manual there are many examples utilizing Ethernet. These same examples apply to Token Ring if that option is installed.

  • Page 13: How Can I Print This

    How Can I Print This? How Can I Print Printing individual TIG chapters in hard copy form must be accomplished with the Print command in the File drop-down menu This? of Adobe Acrobat Reader. To print a chapter, simply click your mouse on the File drop-down menu and select Print.

  • Page 14: How Do I Find What I Want

    Select INDEX.PDX and click OK. The Index Selection dialog will show the DP entry. Be sure this entry is checked and click OK. You may now search using the Tools menu or the search icon for any word or phrase to find the information you want.

  • Page 15: Other Information Resources

    • The Quick Installation Guide explains procedures for physically setting up the printer. • The DP Quick Network Install Guide provides an outline of the network setup process for an “As Soon As Possible” installation. • The User Guide explains all procedures related to routine printer maintenance and day-to-day use.

  • Page 16: How Do I Proceed

    Chapter 7: OS/2 Network Setup contains Software Installation and Troubleshooting information for the OS/2 operating system. Configuration of an Chapter 8: CentreWare DP 1.1 Software Instructions provides instruction on tasks typically performed by the Systems Existing Printer Administrator using the CentreWare DP application...

  • Page 17: Chapter 2 Connecting To Your Network

    Connecting to Your Network Overview ..................2-2 Objective ................. 2-2 Requirements ................2-2 Organization ................2-2 Quick Steps For Connection & Setup ........2-3 Set An IP Address ..............2-4 Static Addressing ..............2-4 Dynamic Addressing (RARP/BOOTP) ........2-6 Dynamic Addressing (DHCP) ..........2-7 Setting a SUBNET MASK at the Control Panel ......

  • Page 18: Overview

    Overview Overview The purpose of this Connection & Setup chapter is to outline the physical connection and configuration of your DP printer for use on a network. This task would ordinarily be performed by an experienced System Administrator. The objective of this chapter is to enable you to: Objective •...

  • Page 19: Quick Steps For Connection & Setup

    Quick Steps For Connection & Setup Quick Steps For Quick Steps for printer connection and setup, for use by the experienced System Administrator, are provided within this section. Connection & Quick Steps common to virtually all platforms include: Setup 1. Install cabling to link the Network Interface to your network. 2.

  • Page 20: Set An Ip Address

    Set An IP Address Set An IP Address Your DP printer can be set up on a variety of TCP/IP networks. There are several ways in which your printer can be assigned a TCP/IP address depending on your network. •...
  • Page 21 Set An IP Address Press Enter. You will see: Eth ern et Men u IP Add res s R es. Press Item Up or Item Down until you see: Eth ern et Men u IP Add res s Press Value Up or Value Down. You will see: IP Add res s xxx .xx x.x xx.

  • Page 22: Dynamic Addressing (Rarp/Bootp)

    Obtain the hardware and TCP/IP addresses from the Configuration Sheet. Update the RARP/BOOTP server’s /etc/ethers, and the /etc/hosts files with a host name, TCP/IP and hardware addresses. Consult your UNIX documentation for more RARP/BOOTP server configuration details. DP Technical Information Guide...

  • Page 23: Dynamic Addressing (Dhcp)

    Set An IP Address Dynamic Addressing The TCP/IP address is assigned automatically by the Server. (DHCP) Power the printer ON and allow time for an IP address to be assigned by the DHCP server (this time may vary depending on network traffic).

  • Page 24: Setting A Subnet Mask At The Control Panel

    (as in Step 4). When you have completed setting the IP address, press Enter. You will see: Eth ern et Men u Sub net Ma sk Press On Line. You will see: Rea dy DP Technical Information Guide...

  • Page 25: Setting Up Appsocket

    Setting up APPSOCKET Setting up To enable or disable the Ethernet AppSocket protocol, perform the following steps: APPSOCKET Press Menu Up or Menu Down until you see: Men us Eth ern et Men u Press Item Up or Item Down until you see: Eth ern et Men u App Soc ket En abl Press Value Up or Value Down until you see:...

  • Page 26: Setting Default Gateway At The Control Panel

    (as in Step 4). When you have completed setting the Default Gateway address, press Enter. You will see: Eth ern et Men u Def aul t G ate way Press On Line. You will see: Rea dy 2-10 DP Technical Information Guide...

  • Page 27: Print The Configuration Sheet

    Print the Configuration Sheet Print the It is important to print a Configuration Sheet from the printer to determine the printer’s total memory, current network settings, and Configuration all current printer settings, for proper set up of the printer on the network.

  • Page 28: Resetting The Printer

    Resetting the Printer Resetting the The DP printer can be reset by the following sequence at the Control Panel: Printer Press Menu Up or Menu Down until you see: Men us Tes t M enu Press Item Up or Item Down until you see:...

  • Page 29: Where Do I Go From Here

    Where do I go from here? Where do I go The information provided in this chapter enabled you to connect your printer to your network. from here? Retain the Configuration Sheet you printed as a reference to the network-specific, configuration parameters currently stored in your printer.
  • Page 30 2-14 DP Technical Information Guide...

  • Page 31: Chapter 3 Novell Netware Setup

    Novell NetWare Setup Introduction ................3-3 Objective ................. 3-3 Requirements ................3-3 NetWare 3.1X Print Server Setup with Setup Wizard ....3-4 Advanced Setup in Bindery Mode ..........3-6 To Start Advanced Setup ............3-6 To Change the Primary Server your Printer Will Service ..3-6 To Create a Print Server ............
  • Page 32 To Send a Test Print to a Printer .......... 3-14 NetWare Troubleshooting ............3-15 Requirements ................ 3-15 NetWare Troubleshooting Quick Check ....... 3-15 Novell NetWare Troubleshooting Step-by-Step ....3-17 Novell NetWare Hardware Step-by-Step ......3-17 Novell NetWare Software Step-by-Step ......3-18 DP Technical Information Guide...

  • Page 33: Introduction

    Administrator. Objective The objective of this chapter is to provide the required information to enable you to connect and set up your DP printer on your network as quickly as possible. Requirements In general, the requirements needed for printer connection and setup include: •...

  • Page 34: Netware 3.1X Print Server Setup With Setup Wizard

    NetWare 3.1X Print Server Setup with Setup Wizard NetWare 3.1X The DP printer defaults will, in most cases, enable connection to Novell NetWare without adjustment. Print Server Setup Review the Configuration Sheet and VERIFY the following with Setup Wizard settings: •...
  • Page 35 NetWare 3.1X Print Server Setup with Setup Wizard After a few moments, the Congratulations dialog will appear and a Startup Page will print. Review this page to VERIFY that your Primary Server and Print Server name agree with those you chose in Setup Wizard.

  • Page 36: Advanced Setup In Bindery Mode

    Advanced Setup in Bindery Mode Advanced Setup in The Advanced Setup option of CentreWare DP gives you a tool to control how your devices are configured in your Novell NetWare Bindery Mode network environment. This tool is only necessary for connecting your device to more than one file server or queue.

  • Page 37: To Add/Remove A User Or Operator

    Advanced Setup in Bindery Mode To Add/remove a User Click the Manage Print Server button. The Manage Print Server dialog box appears displaying two TABS, the Users TAB and the or Operator Operators TAB. To add a user, operator, highlight the desired selection from the Available list and click Add>>.

  • Page 38: To Attach A Queue To A Print Server

    Wizard box appears. When it is done configuring your changes, your printer will initialize. A sample print job will be sent to the selected queue and printed by the attached printer. DP Technical Information Guide...

  • Page 39: To Manage An Existing Queue

    Advanced Setup in Bindery Mode To Manage an Existing Select a queue from the Queues Serviced by the Printer list and click the Manage Queue button. Queue The Manage Queue dialog appears. This dialog has two tabs, Users and Operators. To add a user to the Assigned Users list, click the user name in the Available Users list then click the Add>>...

  • Page 40: Netware 4.X (Nds) Print Server Setup With Setup Wizard

    NetWare 4.X (NDS) Print Server Setup with Setup Wizard NetWare 4.X The DP printer defaults will, in most cases, enable connection to Novell NetWare without adjustment. (NDS) Print Server Setup with Setup Wizard Review a Configuration Sheet and VERIFY the following settings: Procedure •...
  • Page 41 NetWare 4.X (NDS) Print Server Setup with Setup Wizard The Name the Device dialog will appear. You may enter a new name for the printer you have selected, or keep the default name. Click Next >. When the Select Queue dialog appears, you may select an existing queue, or create a new queue.

  • Page 42: Advanced Setup For Nds (Netware Directory Services) Network

    Advanced Setup for NDS (NetWare Directory Services) Network Advanced The Advanced Setup option of CentreWare DP gives you a tool to control how your devices are configured in your Novell NetWare Setup for NDS network environment. This tool is only necessary for connecting your device to more than one file server or queue.

  • Page 43: To Create A Print Server

    Advanced Setup for NDS (NetWare Directory Services) Network To Create a Click the Create Print Server button. The Create Print Server dialog box appears. Print Server Type the Print Server name in the text box and click OK. The Select Print Queue dialog box appears.

  • Page 44: To Add/Remove Users Or Operators To/From A Queue

    Wizard box appears. When it is done configuring your changes, your printer will initialize. A sample print job will be sent to the selected queue and printed by the attached printer. 3-14 DP Technical Information Guide...

  • Page 45: Netware Troubleshooting

    LED will be flashing rapidly. Verify that the client is logged into the network and printing to the correct print queue. Also verify that the user has access to the DP printer queue. Verify that the DP NetWare print queue exists, is accepting jobs, and has a Print Server attached.
  • Page 46 Verify that the Primary Server is set. (Primary Server should have been set during initial queue setup and installed using CentreWare DP.) If it is not set, use CentreWare DP to set it and reset the printer. Setting the Primary Server is extremely important on large networks.

  • Page 47: Novell Netware Troubleshooting Step-By-Step

    • PDL is set to your desired PDL (PostScript or PCL 5e) or to Auto. • Primary Server (for NetWare 3.1X only) is set to the name of the server which serves the print queue you have assigned to the DP printer. Chapter 3: Novell NetWare Setup...

  • Page 48: Novell Netware Software Step-By-Step

    • NDS Context (for NetWare 4.1X NDS only) is set for the correct NDS Context. • PServer Name is set for the name selected for this DP printer to act as a print server. • Novell Mode is correctly set.
  • Page 49 • Primary Server has the server name listed on the Configuration Sheet. • Check the queue name the DP printer is set to service. If necessary, create a new queue to test the printer. Exit this window and select the Tools drop-down menu.
  • Page 50 If any changes are made, reset the printer from the Control Panel and allow two minutes for the printer to reattach to the desired fileserver. Run a test print again. If the test print does not print, contact Customer Service. 3-20 DP Technical Information Guide...

  • Page 51: Chapter 4 Windows Peer-To-Peer Network Setup

    Windows Peer-to-Peer Network Setup Overview ..................4-3 Objective ................. 4-3 Requirements ................4-3 Software Installation ..............4-4 Windows 3.1x, Windows for Workgroups, & NT 3.5 (3.51) ..4-4 Windows 95 ................4-5 Windows NT 4.0 ..............4-7 Windows 95 Peer-to-Peer Network ........... 4-8 Requirements ................
  • Page 52 Windows NT 3.5X Troubleshooting (DLC/LLC Protocol) ... 4-29 Windows NT 3.5X Troubleshooting (AppleTalk Protocol) ... 4-31 Windows NT 4.0 Troubleshooting (TCP/IP) ......4-33 Windows NT 4.0 Troubleshooting (DLC/LLC) ..... 4-35 Windows NT 4.0 Troubleshooting (AppleTalk) ....4-36 DP Technical Information Guide...

  • Page 53: Overview

    Administrator. Objective The objective of this chapter is to provide the required information to enable you to connect and set up your DP printer on your network as quickly as possible. Requirements Basic requirements for network printer connection and setup are listed for various workstation operating systems within the sections contained in this chapter.

  • Page 54: Software Installation

    Windows 3.1x, Software installation is accomplished using the DP installer which will automatically detect which version of Windows is being run Windows for and load the appropriate print drivers and CentreWare DP for that Workgroups, & NT 3.5 version. (3.51) CentreWare DP is the Administration tool that allows configuration and monitoring of your DP printer.

  • Page 55: Windows 95

    Be sure to provide the correct disks when requested. When prompted, remove all disks. For network printing, CentreWare DP will perform all file server and queue setup. Details on CentreWare DP are available in Chapter 8: CentreWare DP 1.1 Software Instructions.
  • Page 56 Choosing this mode gives you the ability to copy the appropriate CD files to a local or network drive. This mode is recommended to install the DP drivers and CentreWare DP software to multiple stations on a network. Once you have selected your installation mode click Next>.

  • Page 57: Windows Nt 4.0

    Windows NT 4.0 CentreWare DP software installation is accomplished using the DP installer. For details on the operation of CentreWare DP, review Chapter 8: CentreWare DP 1.1 Software Instructions. Windows NT 4.0 print drivers must be installed using the Add Printer function.

  • Page 58: Windows 95 Peer-To-Peer Network

    A workstation with Windows 95 software installed. • Working knowledge of Windows 95. Step-by-Step Setup Load your DP CD. (Peer-to-Peer, NetBEUI) Print a Configuration Sheet.. Check the Configuration Sheet and verify that the NetBEUI protocol is enabled and note the NetBEUI name, the service name, and the hardware address.
  • Page 59 When your system restarts, find the DLL Tool program group and double-click the Olivetti DLL Config icon. The Configuration Option screen appears. Choose Add Olivetti Printer Queue and click Next>. Enter the MAC address of your printer and click Next>.

  • Page 60: Windows Nt 3.51 Network

    A workstation with Windows NT installed. Requirements • Working knowledge of Windows NT. • A DP printer with appropriate cabling connected to your network. Quick Install Steps Connect appropriate cabling from printer to network. (TCP/IP Protocol) Refer to the section “Set An IP Address” (page 2-4) and perform one of the provided procedures to set an IP address for your printer.
  • Page 61 Select the DP print driver from the Driver: pull-down window. If the DP driver does not appear in this list, then you must install the driver before you continue by selecting Other... in this window. You will need the DP CD.
  • Page 62 (DLC/LLC Protocol) Print the Configuration Sheet. Details are in the section “Print the Configuration Sheet” (page 2-11). Insert the DP CD in your CD-ROM drive at the Windows NT fileserver. Use your mouse to double-click the Control Panel icon. Double-click the Printers icon.
  • Page 63 Send a print job to the printer. Check the print job for print quality. If print quality problems exist, use Chapter 6 of the DP System Administrator Guide to correct the problem. If your print job did not print, see the Troubleshooting section for your operating system in this chapter to correct the problem.
  • Page 64 It may be necessary to scroll the list to find the Olivetti DP printer entry. If the DP driver does not appear in this list, then you must install the driver before you continue by selecting Other... in this window.
  • Page 65 Select OK to close this window and click OK again to exit Create Printer window. You can now print to the DP printer. If you shared it, your NT clients can now print as well. Send a print job to the printer.

  • Page 66: Preliminary Steps

    Open the Control Panel and double-click the Printers icon. Double-click Add Printer. The Add printer Wizard starts. Verify that My Computer is selected and click Next>. Click Add Port. From the list that appears select LPR Port. Click New Port. 4-16 DP Technical Information Guide...
  • Page 67 Windows NT 4.0 Network This will open up the Add LPR compatible printer window. Type in the IP address of the DP printer and raw, passthru or ps for the printer name and select OK. Note that the printer name is case sensitive.

  • Page 68: Quick Install Steps (Dlc/Llc Protocol)

    If it is not, check it then select Next>. Insert the DP CD, and click Have Disk. Click the Browse button and select the directory containing the Windows NT drivers.

  • Page 69: Windows Nt 4.0 Network

    Send a print job to the printer. Check the print job for print quality. If print quality problems exist, use Chapter 6 of the DP System Administrator Guide to correct the problem. If your print job did not print, see the Troubleshooting section for your operating system in this chapter to correct the problem.

  • Page 70: Quick Install Steps (Tcp/Ip Protocol)

    Select the AppleTalk Printing Devices and click New Port. Click on Ethernet and select the device. Choose the DP device from the list, then click OK. At the next dialog, when asked to capture that port, click No. Click OK. When the Wizard returns you to the previous dialog, verify that the port name you entered is in the list and correct.
  • Page 71 Send a print job to the printer. Check the print job for print quality. If print quality problems exist, use Chapter 6 of the DP System Administrator Guide to correct the problem. If your print job did not print, see the Troubleshooting section for your operating system in this chapter to correct the problem.

  • Page 72: Windows For Workgroups Peer-To-Peer Network

    Load your DP CD. (Peer-to-Peer, NetBEUI) Run the software installer and install the print drivers for your printer. Details for this are found in the DP CD. Print a Configuration Sheet. Check the Configuration Sheet and verify that NetBEUI protocol is enabled.
  • Page 73 Note this information to be used when connecting a port to this queue. The Configuration Option screen appears. Choose Add Olivetti Printer Queue and click Next>. Enter the MAC address of your printer and click Next>.

  • Page 74: Windows Troubleshooting

    Verify that the Primary Server is set. (Primary Server should have been set during initial queue setup and installed using CentreWare DP.) If it is not set, use CentreWare DP to set it and reset the printer. 4-24 DP Technical Information Guide...

  • Page 75: Windows 95 Troubleshooting

    • Peer to Peer • Client for Microsoft networks • NetBEUI If you have elected to run CentreWare DP, make sure of the following: • Novell Networks: You are required to load Novell IntraNetWare Client or Client for IPX printer discovery.
  • Page 76 Verify the port name in the Print to the following port list. If necessary reselect the correct name. Start an application and send a print job to the printer. If printer still does not print contact your Customer Support representative. 4-26 DP Technical Information Guide...

  • Page 77: Windows Nt 3.5X Troubleshooting (Tcp/Ip Protocol)

    You have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your Network. IP Protocol) • You have loaded a DP PCL or PostScript print driver. • You have printed and retained a current copy of the Configuration Sheet.
  • Page 78 Select the DP print driver from the Driver: pull down window. If the DP driver does not appear in this list than you must install the driver before you continue by selecting Other... in this window. You will need the DP CD.

  • Page 79: Windows Nt 3.5X Troubleshooting (Dlc/Llc Protocol)

    If this software is not present, install it using the documentation provided by Microsoft. Then return to this document. Insert the DP CD in your CD-ROM drive at the Windows NT fileserver. Use the mouse and Double click the Control Panel icon.
  • Page 80 Send a print job to the printer. Check the print job for print quality. If print quality problems exist, use Chapter 6 of the DP System Administrator Guide to correct the problem. If your print job did not print, see the Troubleshooting section for your operating system in this chapter to correct the problem.

  • Page 81: Windows Nt 3.5X Troubleshooting (Appletalk Protocol)

    If this software is not present, install it using the documentation provided by Microsoft. Then return to this document. Note the DP Printer Name and Zone by printing the Configuration Sheet. Printer Name can be found in the upper left corner of the Configuration Sheet.
  • Page 82 It may be necessary to scroll the list to find the Olivetti DP printer entry. If the DP driver does not appear in this list, then you must install the driver before you continue by selecting Other... in this window.
  • Page 83 Select OK to close this window and click OK again to exit Create Printer window. You can now print to the DP printer. If you shared it, your NT clients can now print as well. Send a print job to the printer.
  • Page 84 Check the list of installed network protocols for the following item: • TCP/IP Protocol If you have elected to run CentreWare DP you must also have loaded Novell NetWare Client 32 and an NWLink IPX/SPX Compatible transport protocol component. You may also discover printers that have been assigned a TCP/IP address.
  • Page 85 Check the list of installed network components for the following item: • DLC Protocol If you have elected to run CentreWare DP you must also have loaded Novell NetWare Client 32 and an IPX/SPX Compatible protocol component. You may also discover printers that have been assigned a TCP/IP address.
  • Page 86 Check the list of installed network components for the following item: • AppleTalk Protocol If you have elected to run CentreWare DP you must also have loaded Novell NetWare Client 32, Novell NetWare Client, a Novell server on the network, and an IPX/SPX Compatible protocol component.
  • Page 87 Windows Troubleshooting Right mouse click on the printer icon and select Properties. Select the Ports tab. Verify the AppleTalk name in the Print to the following port list. If necessary reselect the correct name. Start an application and send a print job to the printer. If printer still does not print contact your Customer Support representative.
  • Page 88 Windows Troubleshooting 4-38 DP Technical Information Guide...

  • Page 89: Chapter 5 Macintosh Network Setup

    Macintosh Network Setup Introduction ................5-2 Objective ................. 5-2 Requirements ................5-2 Quick Step Overview ..............5-3 Macintosh Driver Installation ........... 5-4 Requirements ................5-4 Driver Installation for Macintosh System 7.X ......5-4 Step-by-Step Setup (AppleTalk) ..........5-5 Macintosh Troubleshooting ............5-8 Requirements ................

  • Page 90: Introduction

    Administrator. Objective The objective of this chapter is to provide the required information to enable you to connect and set up your DP printer on your network using your specific workstation operating system. Requirements In general, the requirements needed for printer connection and setup include: •...

  • Page 91: Quick Step Overview

    Quick Step Overview Quick Step Configure the DP printer for use on an EtherTalk network from the Control Panel (if necessary). See page 5-5 for step-by-step Overview instructions. Select DP printer and zone (if used) in the Chooser. Install the DP Macintosh Driver per the instructions provided in the section “Macintosh Driver Installation”...

  • Page 92: Macintosh Driver Installation

    Double click on the disk icon. Double click on the DP Installer. Click on the Install button for Easy Installation. Follow the Installation Instructions when prompted. For more up-to-date information on installing your DP driver, refer to the Readme File. DP Technical Information Guide...

  • Page 93: Step-By-Step Setup (Appletalk)

    Macintosh Driver Installation Step-by-Step Setup Configuring EtherTalk at the Control Panel (AppleTalk) To enable the EtherTalk protocol at the printer’s Control Panel, follow these steps: Press Menu Up or Menu Down until you see: Menus Ethernet Menu Press Item Up or Item Down until you see: Ethernet Menu ETalk Enable Press Value Up or Value Down.

  • Page 94: Selecting The Printer From The Chooser

    Macintosh computer that will be sending jobs to the DP printer. Before you send a print job to the DP printer, make sure that it is selected as the current printer in the Chooser.
  • Page 95 Macintosh Driver Installation FOR RECONFIGURATION OF EXISTING PRINTERS Click on Select PPD. The window displays a list of PostScript printer description files. Highlight the PPD file for the desired printer. Click Select. Select Configure and set your driver with the options installed on your printer.

  • Page 96: Macintosh Troubleshooting

    If the job prints, no further system troubleshooting will be necessary. For problems with the appearance of your document once it has printed, consult Chapter 6 of the DP System Administrator Guide. Requirements • A workstation with the appropriate DP print driver installed.
  • Page 97 Check for and correct any error code conditions indicated on the Control Panel display. A complete list of Error Codes and their definitions are contained in Chapter 6 of the DP System Administrator Guide. Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer.
  • Page 98 5-10 DP Technical Information Guide...

  • Page 99: Chapter 6 Unix Network Setup

    UNIX Network Setup Introduction ................6-2 Chapter 6: UNIX Network Setup...

  • Page 100: Introduction

    Introduction Introduction For information about the connection and configuration of your printer in UNIX environments, see the CentreWare DP User Guide for UNIX SunOS Solaris Version. This user guide is on your Printer Management Software CD. DP Technical Information Guide...

  • Page 101: Chapter 7 Os/2 Network Setup

    Quick Install Setup ..............7-4 Troubleshooting ..............7-5 Step-by-Step Setup for IBM TCP/IP for OS/2 ......7-6 OS/2 Software Installation ............7-7 Installing the DP OS/2 Print Driver ........7-7 OS/2 Troubleshooting ............... 7-8 Requirements ................7-8 OS/2 Quick Check ..............7-8 TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0 ......

  • Page 102: Overview

    Overview Overview The purpose of this chapter is to outline the connection and configuration of your DP printer for use on your network. This task would ordinarily be performed by an experienced System Administrator. Objective The objective of this chapter is to provide the required...

  • Page 103: Compatibility

    Compatibility Compatibility The DP printer has been tested in the following environments. Network Operating • Warp Server V 4.0 (with TCP/IP installed) Systems • Lan Server V 4.0 with TCP/IP for OS/2 V 2.1 • OS/2 Warp V 4.0 (Peer to Peer) (with TCP/IP installed) •...

  • Page 104: Quick Step (Os/2 Warp Server V 4.0)

    Quick Step (OS/2 Warp Server V 4.0) Quick Step (OS/2 To install and use your DP printer in an IBM Warp Server environment, you will need to perform several administrative tasks Warp Server in order to install the printer and configure your server.

  • Page 105: Troubleshooting

    Watch LPRPORTD Screen - Is there Activity? In printer input light processing? It may take a few prints before initial quality responds. Print 10-20 pages first. Refer to the DP System Administrator Guide for additional information. Chapter 7: OS/2 Network Setup...
  • Page 106 TCP/IP Protocol Configuration Step-by-Step Setup for IBM TCP/IP for OS/2 Acquire two IP addresses for use on your server and your DP printer. Install TCP/IP for OS/2. Remember to open LAN Adapter and Protocol Support (LAPS/MPTS, etc.) and configure the TCP/IP protocol for your network adapter.

  • Page 107: Os/2 Software Installation

    Click Refresh. The system will take a minute or two to read the driver files from the CD. Scroll the list and use your mouse to select the DP printer. Click on Install. When the Create a Printer screen appears, press Create. In a moment, the window will close and there will be an icon, representing the printer you just created, on your desktop.

  • Page 108: Os/2 Troubleshooting

    Use the “ping” command to see if your DP printer responds. If the printer does not respond, you may have an addressing or network problem. Correct these conditions and retry.

  • Page 109: Tcp/Ip For Os/2 Versions 2.0, 3.0, 3.1, 4.0

    DP printer IP address (e.g.109.108.145.22). If you receive a correct ping reply, go to step 3; otherwise, check to see that the DP printer IP address has been correctly entered on the printer. Print a Configuration Sheet and confirm that the IP address is entered correctly.
  • Page 110 At the OS/2 Command Prompt, issue this exact command: lpr -p ps -s xxx.xxx.xxx.xxx a:\sample.ps* (where xxx.xxx.xxx.xxxx is the IP address of your DP printer). If the test page test.ps prints, you have an OS/2 configuration problem. Make sure that you have LPRPORTD or LPRMON running.

  • Page 111: Chapter 8 Centreware Dp 1.1 Software Instructions

    Introduction ................8-3 Purpose ................... 8-3 Objective ................. 8-3 Requirements ................8-4 Key Features and Benefits of CentreWare DP ....... 8-5 Organization of this Chapter ..........8-5 Printer Install With Setup Wizard ..........8-6 Setup Wizard for NDS Networks ..........8-6 Setup Wizard for Bindery Networks ........
  • Page 112 CentreWare DP 1.1 Software Instructions CentreWare Driver Installer (CDI) ......... 8-35 Requirements ................ 8-35 How To Plan Your Driver Distribution Strategy ....8-36 CentreWare Driver Installer Operation ....... 8-38 CentreWare Driver Installer Troubleshooting ..... 8-43 Creating a Filter ..............8-44 Advanced Setup ...............

  • Page 113: Introduction

    Xerox CentreWare DP is a fast, easy-to-use tool which allows you to configure and check the status of network connected printers. CentreWare DP can be used to quickly set up a printer on your Novell network as well as verify the operation of the printer once it has been installed.

  • Page 114: Requirements

    Requirements • A basic knowledge of the terminology of the printer. • A DP printer connected to an active network with the appropriate cable. • CentreWare DP must be loaded on a workstation connected to an active NetWare network, with the following workstation requirements: —...

  • Page 115: Key Features And Benefits Of Centreware Dp

    Advanced Setup Want to service multiple fileservers and queues? This will become your tool of choice. Instant Status While CentreWare DP is running, select a printer from the Printers List to see what that printer is doing right now! CentreWare Driver...

  • Page 116: Printer Install With Setup Wizard

    Printer Install With Setup Wizard Printer Install Quick Setup under CentreWare DP consists of a few short steps to get your printer connected to a file server and attached to a queue With Setup quickly and without having to use the NetWare PCONSOLE or NETADMIN utilities.
  • Page 117 Click Yes. Review this page and verify that your Tree, Context, and Queue name agree with those you chose in Setup Wizard. Run a test print from a software application to verify printer operation. Chapter 8: CentreWare DP 1.1 Software Instructions...
  • Page 118 Click Yes. Review this page to verify that your File Server, Print Server, and Print Queue name agree with those you chose in Setup Wizard. Run a test print from a software application to verify printer operation. DP Technical Information Guide...

  • Page 119: Centreware Dp Features

    CentreWare DP Features CentreWare DP The Main Screen of the CentreWare DP application is laid out in logical blocks, as shown in Figure 8.1. See the next page for details Features on these features. Figure 8.1 CentreWare DP main screen...

  • Page 120: Menu Bar

    This bar, located across the top of the Main Screen just under the Title Bar, contains the various drop-down menus used in CentreWare DP. Details on the contents of these menus are contained later in this chapter. The Menu names and their contents...

  • Page 121: Tool Bar

    Maintenance pertaining to your printer. The tabs it contains provide information about the consumables usage and support information of your printer. Help This button starts the CentreWare DP On-Line Electronic Help system. Chapter 8: CentreWare DP 1.1 Software Instructions 8-11...

  • Page 122: Status Bar

    Printers List The Printers window displays a list of all printers which are supported by CentreWare DP. Click once on any printer in this window to select it for configuration or monitoring. On large networks with many printers you may want to generate a Filter to make selecting a printer easier.

  • Page 123: Location Field

    Refresh Button This button located just below the Printer Graphic causes CentreWare DP to poll the network for printers and update the Printers List. On large networks with many printers you may want to generate a Filter to make selecting a printer easier.

  • Page 124: Printer Menu

    This tool allows creation and deletion of print queues, adding and deleting queue users, and configuration of your printer to service multiple queues from different file servers. When you run Advanced Setup you replace the old configuration data with the new settings. 8-14 DP Technical Information Guide...
  • Page 125 SNMP tab, and changes made there will alter this field. SNMP Message Language This sets the language for which translated information is returned to CentreWare DP or other management stations. This should normally match the language being used by CentreWare DP.
  • Page 126 User Paper Types Select this option to add or modify unique paper types to the five User Definable types which then can be selected using Paper Type above. 8-16 DP Technical Information Guide...
  • Page 127 Select this to print all default pages in a draft (slightly lower quality) mode. Edge to Edge Printing Select this to enable default pages to print to the complete edges of the paper. Chapter 8: CentreWare DP 1.1 Software Instructions 8-17...
  • Page 128 Line Termination Select this to enable adding a Carriage Return after every Line Feed appearing in the PCL text. This can be helpful with applications that do not automatically include Carriage Returns. — Output tab 8-18 DP Technical Information Guide...
  • Page 129 Paper Type or Size is not loaded, before it invokes the page policy. The options are (in seconds) 0, 30, 60, 120, 180, 300. The default is 30. Power Saver Chapter 8: CentreWare DP 1.1 Software Instructions 8-19...
  • Page 130 Form Length of 60. Choosing Europe will make the page related defaults correspond to the defaults popular in Europe, such as A4 (210 x 297 mm), DL envelopes and a Form Length of 64. 8-20 DP Technical Information Guide...
  • Page 131 The Access tab allows you to limit the access to the printer, its Control Panel and its hard disk. The CentreWare DP section will change the password that will be required before a CentreWare DP user can access the printer selected in the Printers List. Clear Existing Password...
  • Page 132 You may view or change the current frame type your printer uses for logging into a NetWare server. You must select the frame type that matches your network. If you are not sure, select Auto. 8-22 DP Technical Information Guide...
  • Page 133 IP Addressing Used to enter method of IP address setting. Valid choices include manual entry via the Control Panel or CentreWare DP by setting this value to Control Panel, or dynamic allocation via BOOTP/RARP and DHCP. IP Address Enter desired IP Address for the selected printer. The valid range is between 0 - 255 and must follow IP addressing conventions.
  • Page 134 Enable AppSocket Check this box to enable connections via the AppSocket. AppSocket can be used for sending print files to and is used by CentreWare DP for downloading fonts, files and printer upgrade files in TCP/IP. HTTP Enable Check this box to enable downloading print jobs and files via HTTP.
  • Page 135 — SNMP tab This tab is used to enter information about the contact person, such as name and location. This information is visible to CentreWare DP and other SNMP managers. System Contact Person responsible for the selected printer. System Name Common SNMP Management Station name.
  • Page 136 Used to select the page description language default for the printer for jobs being received via NetBEUI. This will enable jobs that do not contain an explicit PDL identifier in the job to be printed in the selected language. 8-26 DP Technical Information Guide...
  • Page 137 Valid range is 5 - 300 seconds. Bi-Directional Enables two-way communication with your printer through the parallel port. Factory Default: IEEE P1284 nibble mode which allows the printer to send and receive data/status. Chapter 8: CentreWare DP 1.1 Software Instructions 8-27...
  • Page 138 For details on how to set up a filter, see the section “Creating a Filter” (page 8-44). Printer Maintenance Diagnostics Menu After selecting a printer from the CentreWare DP main screen, the user may access the Maintenance tab or the Support tab. • Support tab...

  • Page 139: Reset Printer

    This tab also shows Page Count and Serial Number. Reset Printer After selecting a printer from the CentreWare DP main screen, the Reset printer function will cause the printer to purge any pending print jobs and force the printer to go through the power up sequence.
  • Page 140 This command will initialize the Hard Disk to the state that it came from the factory. Exercising this command deletes all secure jobs and all downloaded fonts and macros from the hard disk. This option is not available if the hard disk is not installed. 8-30 DP Technical Information Guide...
  • Page 141 TCP/IP Discovery In addition to being a quick way to setup and monitor your printer on a NetWare network, CentreWare DP has the ability to monitor printers on a network utilizing the TCP/IP protocol. This feature is especially important on mixed networks or Intranets where TCP/IP may be used in conjunction with other protocols.
  • Page 142 Start CentreWare DP on a workstation. Select the TCP/IP radio button located below the Printers List. CentreWare DP will scan the local subnet of your network for printers with a TCP/IP address. When the scan has completed, any CentreWare DP supported printer on your subnet will be displayed in the printers list.

  • Page 143: Upgrade Printer

    Send File When Send File is selected, the user will be prompted for a file name to output to the selected printer. The CentreWare DP application will then download the file to the printer for printing. Chapter 8: CentreWare DP 1.1 Software Instructions...
  • Page 144 CentreWare DP Features Help Menu CentreWare DP This menu item will launch the CentreWare DP Electronic Help System. You may also launch this Help system by clicking the Tool Bar’s question mark button with your mouse. About CentreWare DP Selecting this entry displays the software version and copyright information for CentreWare DP.
  • Page 145 The CentreWare Driver Installer (CDI) is a utility for use on a Novell NetWare based network of workstations running Microsoft Driver Installer Windows. The CentreWare Driver Installer (CDI) option of CentreWare DP (CDI) gives you a tool to automatically control how print drivers are distributed in your Novell NetWare network environment.
  • Page 146 May require multiple group management. User login scripts Login restrictions may be necessary. Any of these scripts may be used to enable the CDI driver downloading capability. The strategy you use will vary with your environment. 8-36 DP Technical Information Guide...
  • Page 147 WIN.INI file. The second parameter is the directory where the WDRVINST.EXE and WDRVINST.INF files reside. DRVINST.EXE expects that the WDRVINST.EXE and WDRVINST.INF files reside in the same directory on the server. Chapter 8: CentreWare DP 1.1 Software Instructions 8-37...

  • Page 148: Opening An Existing Configuration File

    Verify the path is correct to the drive and directory where the print driver files were copied during installation. Select the WDRVINST.INF file and click OK. The file will be opened and the information in it will be displayed in the Configuration List. 8-38 DP Technical Information Guide...

  • Page 149: Selecting Drivers To Be Installed Or Upgraded

    Xerox CDI utility. When you have finished the selection process, click Apply. If an error message appears regarding the path or version of the driver, correct the path and or version and click Apply. Chapter 8: CentreWare DP 1.1 Software Instructions 8-39...

  • Page 150: Selecting Drivers To Be Uninstalled

    It is recommended that the Configuration file be named ‘WDRVINST.INF’ and it should be placed in the same location as the Xerox CDI utility. This file contains parameters that are used by WDRVINST.EXE, the application which installs the printer drivers under Windows. 8-40 DP Technical Information Guide...

  • Page 151: Modifying The Configuration List

    Now the printer driver can be selected from the list of drivers and the correct information can be supplied. Chapter 8: CentreWare DP 1.1 Software Instructions 8-41...

  • Page 152: To Prepare The Client Workstation For Driver Download

    Click anywhere in the text area while the final screen is displayed to dismiss the window. The window will automatically dismiss itself after approximately 10 seconds. If error messages were displayed, refer to the section “CentreWare Driver Installer Troubleshooting” (page 8-43). 8-42 DP Technical Information Guide...
  • Page 153 “wdrvinst.inf file is either corrupt or not Ensure that the local WIN.INI file entry for “infdir=“ is correct and that found...” the WDRVINST.INF file has the tag line “Olivetti=The Document Company” in the first section of the file. “Installation was not completed...Please Use Print Manager or Control Panel to check which drivers were see your System Administrator.”...
  • Page 154 This procedure demonstrates how to make a custom filter. From the CentreWare DP main screen use the mouse and click once on the View menu. Select the Filter entry. The Filters dialog box will open. Be sure the Enable check box is selected and click once in the Title text entry field.
  • Page 155 Advanced Setup Advanced Setup The Advanced Setup option of CentreWare DP gives you a tool to control how your devices are configured in your Novell NetWare network environment. This tool is necessary for connecting your device to more than one file server or queue.
  • Page 156 The user name appears in the Notify Users list. Highlight a user’s name in the Notify Users list, then click the Interval button. The Notify Interval dialog box appears. Set the notify intervals and click OK. 8-46 DP Technical Information Guide...
  • Page 157 To Detach A Queue From A Print Server Highlight a queue in the Queues serviced by the printer list. Click the Detach Queues button. The queue name will be removed from the Queues serviced by the printer list. Chapter 8: CentreWare DP 1.1 Software Instructions 8-47...
  • Page 158 To remove an operator from the Assigned Operators list, click the Operator tab, then click the user name in the Assigned Users list, then click <<Move. Once you have finished with queue management click OK. 8-48 DP Technical Information Guide...
  • Page 159 To Change The NDS Tree Click the Select Tree button. The Select Tree dialog box appears. CentreWare DP will scan your network and create a list of trees available. Select the Tree from the Trees drop-down list, or type in the desired tree name, then click OK.
  • Page 160 If you have chosen to notify a user, click the Interval button. The Notify Interval dialog box appears. Set the notify interval and click OK. To remove a queue or user to be notified, highlight the desired selection in the Assigned list and click Remove. 8-50 DP Technical Information Guide...
  • Page 161 Click the Test Print button. Exit Advanced Setup. If any configuration changes were made, your printer will initialize. A sample print job will be sent to the selected queue and printed by the attached printer. Chapter 8: CentreWare DP 1.1 Software Instructions 8-51...
  • Page 162 8-52 DP Technical Information Guide...
  • Page 163 Internet Printer Services Overview ..................9-3 Requirements ................9-3 Configure Your Web Browser ........... 9-4 Internet Services Quick Tour ............ 9-5 Common Information .............. 9-5 The Home Page ................. 9-6 Buttons ..................9-6 The Print Page ................9-7 Buttons ..................9-7 Controls ..................
  • Page 164 The Maintenance Page ............9-16 Controls ................9-16 The Maintenance Page with “print test pattern” selected ..9-16 The Maintenance Page with “error log” selected ....9-17 The Maintenance Page with “diagnostics” selected .... 9-17 The Assistance Page ..............9-18 DP Technical Infomration Guide...

  • Page 165: Internet Printer Services

    The type of network (Internet or Intranet) to which your DP printer is connected will determine how Internet Services will be enabled. Requirements •...

  • Page 166: Configure Your Web Browser

    URL in your Favorites or Bookmarks (this name is also browser dependent), so you can quickly reconnect when necessary. To make it easier for browser software to find the printer, be sure to update your DNS or NIS to include the printer. DP Technical Infomration Guide...

  • Page 167: Internet Services Quick Tour

    Internet Services Quick Tour Internet Services The most common uses of Internet Services are sending print jobs, and monitoring consumables (toners, developers, paper). This Quick Tour section provides details on these functions. Common Information Once your have started your browser and connected to the printer, review the information in the left column.

  • Page 168: The Home Page

    Select this button to display or modify your printer’s current settings. • Maintenance button Select this button to perform print testing on your printer. • Assistance button Select this button to display a list of sources for help. DP Technical Infomration Guide...

  • Page 169: The Print Page

    The Print Page The Print Page Buttons There are three buttons at the top of the page which are used to point to other locations for information regarding your printer: • Internet Services Device List button This button at the top right corner of the page will send you to the URL for the CentreWare Device List Page to select a new device.

  • Page 170: The Print Page With "Standard Pages" Selected

    • Default settings for Paper Size, Paper Type, Copies and Output These settings reflect the printer defaults and can be changed via CentreWare Internet Print Services, CentreWare DP or the printer’s Control Panel. • Start Button To Print One of the Standard Test Pages Click on the Standard File: drop-list menu arrow and select the type of page you wish to have printed.

  • Page 171: The Status Page

    The Status Page The Status Page Controls On this page are three controls at the top of the folder: • general Displays general status information. • consumables Displays consumable usage information. • configuration Displays hardware configuration information. These controls change the appearance of the right column of the page by displaying different sets of parameters for the selected device.

  • Page 172: The Status Page With "Consumables" Selected

    Home page, Status page, Maintenance page, Assistance page, etc.) • Change Refresh Behavior (accepts changes made in polling intervals) The Status Page with Once the “consumables” button has been selected, the page contains the status of the printer’s toner supply. “consumables” selected 9-10 DP Technical Infomration Guide...

  • Page 173: The Status Page With "Configuration" Selected

    Once the “configuration” button has been selected, the right column contains the following information about the currently selected “configuration” device: selected This is a representation of DP N32 values; this will depend on your printer model. Version Information Machine Model Software Version...

  • Page 174: Options Installed

    Yes, No Serial Mode Yes, No Multi Bypass Feeder Yes, No Envelope Feeder Yes, No High Capacity Feeder Yes, No Duplex Unit Yes, No Face Up Bin Yes, No Mailbox Yes, No Finisher Yes, No 9-12 DP Technical Infomration Guide...

  • Page 175: Internet Printer Services

    The Properties Page The Properties Page On this page are three controls at the top of the folder: Controls • administration Displays options for setting printer defaults. • quick setup Displays and allows you to change the vital subset of properties required for installation.
  • Page 176 To Apply Properties Select options from pull-down menus and check boxes. To restore the settings to what they were when you entered this page, click the Restore Properties button. Click the Apply New Properties button. 9-14 DP Technical Infomration Guide...
  • Page 177 The Properties Page The Properties Page Once the “clone” button has been selected, the right column contains the following information about the currently selected with “clone” selected device: Destination Printer Name Enter a name for the printer. Location Enter a location for the printer. IP Address Enter the printer’s IP address.

  • Page 178: The Maintenance Page

    Bin. These settings will reflect the defaults. • Start Button To Print a Test Pattern Click on the Test Pattern drop-list menu arrow and select the type of test pattern you wish to have printed. Click the Start button. 9-16 DP Technical Infomration Guide...
  • Page 179 The Maintenance Page The Maintenance Page Once the “error log” button has been selected, the right column contains a list of active printer faults, with the most important listed with “error log” at the top. selected The Maintenance Page Once the “diagnostics” button has been selected, the right column contains controls for setting the printer in Demo Mode.

  • Page 180: The Assistance Page

    Printer Registration Click the Register Printer link to register the printer. • Product Home Pages Click the DP Nxx Product Home Page link to go to the home page for the printer. • Software Upgrades Click the Printer Drivers link to go to the page for obtaining the latest printer drivers for the printer.

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