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Olivetti DP N24 User Manual

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DP N24, N32, and N40
Network Laser Printers
User Guide

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  • Page 1 DP N24, N32, and N40 Network Laser Printers User Guide...
  • Page 2 PUBLICATION ISSUED BY: Olivetti Lexikon, S.p.A. Documentazione Via Jervis, 77 - 10015 Ivrea (Italy) Copyright © 1998, Olivetti All rights reserved This product’s conformity with quality requirements is certified by the Mark it bears Xerox®, CentreWare DP® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation®.

  • Page 3: Table Of Contents

    DP N40 PCL Emulation Printer Drivers........2-3 DP N40 PostScript Printer Drivers ..........2-4 Driver Features................2-5 Installing CentreWare DP and Drivers ........2-7 Configuring Your Drivers............2-7 Chapter 3 Using the Control Panel ..............3-1 Control Panel Features ...............3-2 DP N24, N32 and N40 User Guide TOC 1...
  • Page 4 Clearing Tray 5...............5-14 Clearing the Duplex Module...........5-15 Chapter 6 Replacing Your Toner Cartridge ..........6-1 Replacing the Toner Cartridge ...........6-2 Standard Configuration ............6-3 Duplex Configuration ...............6-5 About the Maintenance Kit ............6-8 TOC 2 DP N24, N32 and N40 User Guide...
  • Page 5 Chapter 7 Troubleshooting ................7-1 Diagnostic Message Display............7-2 Printer Operation Problems ............7-3 Chapter 8 References ..................8-1 Further References..............8-2 DP N24, N32 and N40 User Guide TOC 3...
  • Page 6 TOC 4 DP N24, N32 and N40 User Guide...

  • Page 7: Chapter 1 Getting Started

    Getting Started Introduction ................1-2 User Documentation Road Map ..........1-3 Hardcopy User Documentation in the Box ......1-3 Your N40 CD Which Comes in the Box ........1-4 How Much of This Book Must I Read? ........1-6 Printer Components ..............1-7 Installing Your Printer ..............

  • Page 8: Introduction

    Introduction Introduction This guide is for use with the Olivetti DP N24, N32, and N40 family of printers. Because most of the printer’s features and functionality are shared by all three, this guide uses the generic name DP N40 when referring to these printers.

  • Page 9: User Documentation Road Map

    User Documentation Road Map User There is user documentation provided to you for the N40 printer in several different places. This section will serve as an initial Documentation roadmap to that documentation. Road Map Hardcopy User You have received the following pieces of documentation: Documentation 1.

  • Page 10: Your N40 Cd Which Comes In The Box

    2. Installation instructions for N40 options in Appendix C 3. Installation instructions for the Toner Cartridge and the Maintenance Kit in Appendix B. This document also contains a considerable amount of more detailed N40 user information. DP N24, N32 and N40 User Guide...
  • Page 11 User Documentation Road Map The documents on the N40 CD are provided as PDF files with hyperlink capabilities which allow you to easily jump to and access different areas of the document. In addition, after you access the page or pages of information which you are looking for, you can then only print out the page(s) you need rather than print out the entire chapter or the manual.

  • Page 12: How Much Of This Book Must I Read

    Clearing Jams(Chapter 5: Clearing Jams and Jam Recovery) • Replacing Your Toner Cartridge (Chapter 6: Replacing Your Toner Cartridge) • Troubleshooting printing problems, if they occur (Chapter 7: Troubleshooting) • Further References (Chapter 8: References) DP N24, N32 and N40 User Guide...

  • Page 13: Printer Components

    Printer Components Printer The major components of the DP N40 are indicated in Figure 1.1 below. Components Figure 1.1 Base printer components Front View Face-up Output Bin Door A 50 Sheet Bypass Feeder Door B Face-down Output Bin Power switch Control Panel Front cover Paper Tray 1...
  • Page 14 Face-up Output Bin Duplex Module 100 Envelope Feeder 2,500 Sheet Feeder with Paper Trays 3, 4, and 5 Figure 1.3 Customer replaceable components Front View, Covers Open Fuser Toner Cartridge Bias Transfer Roll (BTR) Feedrolls DP N24, N32 and N40 User Guide...

  • Page 15: Installing Your Printer

    Installing Your Printer Installing Your There are other documents which will help you install your printer. The purpose of this section is simply to guide you to those Printer documents (and sections of documents). The following documentation is available for installation assistance: •...

  • Page 16: Printing A Configuration Sheet

    T e s t M e n u C o n f i g S h e e t on the Display. 3. Press Enter . The Configuration Sheet will be printed. 1-10 DP N24, N32 and N40 User Guide...

  • Page 17: Chapter 2 Printer Management Software And Drivers

    Printer Management Software and Drivers Using CentreWare DP with the DP N40 ........2-2 DP N40 PCL Emulation Printer Drivers ........2-3 DP N40 PostScript Printer Drivers ........... 2-4 Driver Features ................2-5 Installing CentreWare DP and Drivers ........2-7 Configuring Your Drivers ............

  • Page 18: Using Centreware Dp With The Dp N40

    Using CentreWare DP with the DP N40 Using CentreWare CentreWare DP is easy-to-use printer management software for Olivetti printers. Through the ease of point-and-click navigation, DP with the you can install, connect, and configure the DP N40 on a network quickly and easily.

  • Page 19: Dp N40 Pcl Emulation Printer Drivers

    DP N40 PCL Emulation Printer Drivers DP N40 PCL The base DP N40 supports the PCL printer drivers listed in Table 2.2. To take full advantage of all the printer's features when Emulation Printer printing PCL jobs, install the appropriate DP N32 PCL emulation printer driver(s).

  • Page 20: Dp N40 Postscript Printer Drivers

    Windows NT 3.5.1 Windows NT 4.0 IBM OS/2 OS/2 Ver. 2.1 OS/2 WARP Macintosh System 6.x System 7.x UNIX Sun Solaris 2.4, 2.5, 2.5.1, 2.6 Sun OS 4.14 IBM AIX 4.1.x, 4.2.x HP-UX 9.x, 10.x DP N24, N32 and N40 User Guide...

  • Page 21: Driver Features

    Table 2.4 on page 2-6 lists a general overview of features supported by the DP N40 drivers. Actual driver capabilities can be determined by invoking specific drivers. Unix Drivers are universal drivers while custom devices are Olivetti custom drivers. Chapter 2: Printer Management Software and Drivers...
  • Page 22 Sun OS 4.14 IBM AIX 4.1,x, 4.2.x HP-UX 9.x, 10.x Page policy Olivetti custom drivers are recommended for use with the DP N40 since they will generally support the most DP N40 features. DP N24, N32 and N40 User Guide...

  • Page 23: Installing Centreware Dp And Drivers

    Installing CentreWare DP and Drivers Installing Inside the cover of the DP N40 CDs, which comes with your printer, are booklets which give you instructions on how to load CentreWare DP both your DP N40 drivers and your DP N40 CentreWare software (depending on your software environment).
  • Page 24 Installing CentreWare DP and Drivers DP N24, N32 and N40 User Guide...

  • Page 25: Chapter 3 Using The Control Panel

    Using the Control Panel Control Panel Features ............. 3-2 The Display ................3-3 Menu Options ................3-4 Chapter 3: Using the Control Panel...

  • Page 26: Control Panel Features

    As shown in Figure 3.1, your printer’s Control Panel will either have icons and text, or icons only. Figure 3.1 DP N40 Control Panel Indicator lights Two-line by 16-character display Control keys (8) DP N24, N32 and N40 User Guide...

  • Page 27: The Display

    Control Panel Features The Display The Control Panel's display performs two functions. 1. It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer, you see the following message on the display: R e a d y This message appears whenever the printer is online and ready...

  • Page 28: Menu Options

    In addition, Chapter 3 of the System Administrator Guide lists all the operations associated with the DP N40 Control Panel keys and lists the specific key processes which need to be executed to set any of these DP N40 variables. DP N24, N32 and N40 User Guide...
  • Page 29 Menu Options Figure 3.2 DP N40 Menu Map Cancel Job Job Menu Form Feed No Jobs All Jobs Print Password Menu Enter Password Job n Delete Tray Menu Envelope Size Paper Size MBF Size Paper Type Font Number MBF Type Page Policy Pitch PCL Menu...
  • Page 30 Menu Options DP N24, N32 and N40 User Guide...

  • Page 31: Chapter 4 Paper Loading And Orientation

    Paper Loading and Orientation Selecting Paper ................4-2 Storing Paper ................4-4 Loading Paper ................4-5 Using Trays 1, 2, and 3 (if installed) ........4-6 Using Trays 4 and 5 in the 2,500 Sheet Feeder ....4-10 Using the 50 Sheet Bypass Feeder ........4-12 Using the 100 Envelope Feeder ..........

  • Page 32: Selecting Paper

    Paper unable to withstand a temperature of 150º C (302º F) • Thermal paper • Carbon paper • Paper with paper fasteners, ribbons, tape, etc. attached • Heavily textured paper • Label stock with exposed backing sheets DP N24, N32 and N40 User Guide...
  • Page 33 Selecting Paper Table 4.1 Acceptable media sizes and capacities for all DP N40 media trays Input Output 50 Sheet Face- Face- 10-bin Media Size Tray 2 Tray 4 Bypass Envelope down Mailbox/ Tray 1 Tray 3 Tray 5 Feeder Feeder Collator 297x420 mm •...

  • Page 34: Storing Paper

    • Do not unwrap paper until you are ready to use it, and rewrap any paper you are not using. • Do not expose paper to direct sunlight or high humidity. DP N24, N32 and N40 User Guide...

  • Page 35: Loading Paper

    Loading Paper Loading Paper The DP N40 accepts paper from the following input trays: • Trays 1 (500 sheets) and 2 (500 sheets) in the printer (see page 4-6) • Tray 3 (500 sheets), the top tray in the optional 2,500 Sheet Feeder (also see page 4-6) •...

  • Page 36: Using Trays 1, 2, And 3 (If Installed)

    Press down the gray handle and slide the side the way until it stops. guide all the way until it stops. If you are replacing paper of the same size, skip to Step 5 on page 4-7. DP N24, N32 and N40 User Guide...
  • Page 37 Loading Paper Place the paper in the tray, between the guides Adjust the side guide to the paper length. (see Figure 4.1 on page 4-8 and Figure 4.2 on page 4-9 for orientation). Do not stack paper above the indicated mark.
  • Page 38 Figure 4.1 Trays 1/2/3 paper orientation (long edge feed) Top View Duplex printing Simplex printing Load the following paper sizes with the long edge on the left (leading into the printer): Letter Statement Executive DP N24, N32 and N40 User Guide...
  • Page 39 Loading Paper Figure 4.2 Trays 1/2/3 paper orientation (short edge feed) Top View Duplex printing Simplex printing Load the following paper sizes with the short edge on the left (leading into the printer): Legal Folio Ledger The paper in this illustration looks like letter or A4 size paper, but it is not.

  • Page 40: Using Trays 1, 2, And 3 (If Installed)

    Place paper in the tray, against the left side Push the tray back in. (refer to Figure 4.3 on page 4-11 for orientation). Slide back the stop. Do not stack paper above the indicated mark. 4-10 DP N24, N32 and N40 User Guide...
  • Page 41 Loading Paper Figure 4.3 Trays 4 and 5 paper orientation Top View Tray 4 Duplex printing Simplex printing Load the following sizes with the long edge on the left (leading into the printer): Letter Executive Top View Tray 5 Duplex printing Simplex printing Load the following sizes with the long edge on the left (leading into the...

  • Page 42: Using The 50 Sheet Bypass Feeder

    Figure 4.6 on page 4-15 for envelope orientation). Push the paper guide to slightly touch the Push the paper as far as it can go into the paper stack (to ensure contact with the paper printer. sensor). 4-12 DP N24, N32 and N40 User Guide...
  • Page 43 Loading Paper When finished printing from the Bypass Feeder, remove any remaining paper from the tray and push back the extension tray (if necessary), as paper will be fed from the Bypass Feeder if it is selected in the tray sequence.
  • Page 44 Figure 4.5 50 Sheet Bypass Feeder paper orientation (short edge feed) Top View Simplex printing Duplex printing Load the following paper sizes with the short edge leading into the printer: Legal Folio Ledger 4-14 DP N24, N32 and N40 User Guide...
  • Page 45 Loading Paper Figure 4.6 50 Sheet Bypass Feeder envelope orientation Top View Envelope DL Envelope C5 Envelope Some PostScript applications require that the envelopes be loaded with the return address corner on the right side of the stack and leading as the envelopes go into the printer. Test your application for proper orientation. Chapter 4: Paper Loading and Orientation 4-15...

  • Page 46: Using The 100 Envelope Feeder

    Slide the side guide so that it lightly touches the edges of the envelope stack. To avoid paper jams, do not stack envelopes above the paper limit mark, and do not attempt to add envelopes while printing. 4-16 DP N24, N32 and N40 User Guide...

  • Page 47: Automatic Tray Switching

    Automatic Tray Switching Automatic Tray Automatic tray switching, available for both PCL and PostScript jobs, enables you to group two or more input trays together into one Switching logical tray, and in a specific order in which the trays will be searched to satisfy an input request.

  • Page 48: Paper Size/Type Mismatch

    If one of these alternate papers is acceptable, pressing Enter will cause printing to continue on the new paper. Trays are searched in the order specified in the Tray Sequence setting. 4-18 DP N24, N32 and N40 User Guide...

  • Page 49: Duplex (Two-Sided) Printing

    Duplex (Two-Sided) Printing Duplex Once the optional Duplex Module is installed and Duplex printing is enabled in the Control Panel, you can print two-sided (duplex) (Two-Sided) jobs. Duplex printing can also be enabled from your printer driver. Use only the size paper listed in Table 4.2 for two-sided jobs. Do Printing not use envelopes, card stock, transparencies, or label paper for duplex jobs.

  • Page 50: Print Orientation And Control Panel Settings

    Duplex binding orientation and Control Panel menu settings Portrait Orientation: Set Duplex to Long Edge. Portrait Orientation: Set Duplex to Short Edge. Landscape Orientation: Set Duplex to Long Edge. Landscape Orientation: Set Duplex to Short Edge. 4-20 DP N24, N32 and N40 User Guide...

  • Page 51: Chapter 5 Clearing Jams And Jam Recovery

    Clearing Jams and Jam Recovery Paper Jams ................. 5-2 What Causes a Paper Jam? ............ 5-2 Clearing Paper Jams .............. 5-2 Clearing Area A (No Duplex Module) ........5-7 Clearing Area A (With Duplex Module) ......... 5-9 Clearing Area B ..............5-12 Clearing Area C ..............

  • Page 52: Paper Jams

    Be careful not to touch any of the components inside the printer when removing jammed paper. They may be very hot. DP N24, N32 and N40 User Guide...
  • Page 53 Paper Jams Table 5.1 Paper jam messages Message Description/Corrective Action A paper jam has occurred in Area A. Clear Area A Clear Env/Bypass ACTION: Clear the Envelope Feeder or the Bypass Feeder. Then reseat Tray 1. A paper jam has occurred in Area A. Clear Area A Reset Tray 1 Use one of the following procedures to clear Area A:...
  • Page 54 Then use the procedure “Clearing Area B” (page 5-12) to clear Area B. Then use the procedure “Clearing Area C” (page 5-12) to clear Area C. Then reset Tray 5. Table 5.1 Page 2 of 4 DP N24, N32 and N40 User Guide...
  • Page 55 Paper Jams Table 5.1 Paper jam messages (continued) Message Description/Corrective Action A paper jam has occurred in Area A. P a p e r J a m C l e a r A r e a A Use one of the following procedures: •...
  • Page 56 C l e a r T r a y 5 ACTION: Open Tray 5 and remove jammed paper. Refer to the section “Clearing Paper Jams” (page 5-2) and the procedure “Clearing Tray 5” (page 5-14). Table 5.1 Page 4 of 4 DP N24, N32 and N40 User Guide...

  • Page 57: Clearing Area A (No Duplex Module)

    Paper Jams Clearing Area A (No Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads and the C l e a r A r e a A Duplex Module) printer does not have the Duplex Module installed. Remove the Face-up Bin by lifting it up and Open Door A.
  • Page 58 Never touch the Fuser area (where a label indicating high temperature is located). If the paper jammed in Area A is below the Fuser, remove it by gently pulling it away from the printer. DP N24, N32 and N40 User Guide...

  • Page 59: Clearing Area A (With Duplex Module)

    Paper Jams Close Door A, then reattach the Face-up Bin. If the Control Panel message indicates an Area B jam, continue to the section “Clearing Area B” (page 5-12). Clearing Area A (With Follow the procedure below to clear a paper jam from Area A when the Control Panel display reads C l e a r A r e a A and there is...
  • Page 60 Never touch the heater area (where a label indicating high temperature is located). 5-10 DP N24, N32 and N40 User Guide...
  • Page 61 Paper Jams If the paper jammed in Area A is below the Fuser, remove it by pulling it away from the printer. Close Door A, then close the Duplex Module. If the Control Panel message indicates an Area B jam, continue to the section “Clearing Area B”...

  • Page 62: Clearing Area B

    2,500 Sheet Feeder when the Control Panel display reads C l e a r A r e a C Open Door C and remove any jammed paper. Close Door C by pressing it in the middle. 5-12 DP N24, N32 and N40 User Guide...

  • Page 63: Clearing Area D

    Paper Jams Clearing Area D Follow the procedure below to clear a paper jam from Area D (Mailbox/Collator) when the Control Panel display reads C l e a r A r e a D Open Door D. Remove any jammed paper. Close Door D.

  • Page 64: Clearing Tray 5

    Open Trays 4 and 5. Carefully remove any Lift the Tray 5 transport and carefully remove jammed paper. Reseat the paper in the trays. any jammed paper, then close Trays 4 and 5. 5-14 DP N24, N32 and N40 User Guide...

  • Page 65: Clearing The Duplex Module

    Paper Jams Clearing the Duplex Follow the procedure below to clear a paper jam from the Duplex Module when the Control Panel display reads C l e a r D u p l x Module U n i t Open the Duplex Module. Open the inside cover of the Duplex Module.
  • Page 66 Paper Jams 5-16 DP N24, N32 and N40 User Guide...

  • Page 67: Chapter 6 Replacing Your Toner Cartridge

    Replacing Your Toner Cartridge Replacing the Toner Cartridge ..........6-2 Standard Configuration ............6-3 Duplex Configuration ............. 6-5 About the Maintenance Kit ............6-8 Chapter 6: Replacing Your Toner Cartridge...

  • Page 68: Replacing The Toner Cartridge

    “Duplex Configuration” (page 6-5). Instructions for replacing the Toner Cartridge are also available on a label on the back of the left front cover of the printer and in the Toner Cartridge box. DP N24, N32 and N40 User Guide...

  • Page 69: Standard Configuration

    Replacing the Toner Cartridge Standard Configuration Follow this procedure to replace the Toner Cartridge on a standard configuration printer. Open Door A. Open the front cover (which is spring loaded; you must hold it open or else it will shut). Remove the new Toner Cartridge from its Remove the Toner Cartridge by lifting the package and pull out the protective paper...
  • Page 70 When closing Door A, follow the instruction label on the door for the If the tape is pulled out at an angle, it correct location at which to push the may break. door closed. DP N24, N32 and N40 User Guide...

  • Page 71: Duplex Configuration

    Replacing the Toner Cartridge Duplex Configuration Follow this procedure to replace the Toner Cartridge on a printer with the Duplex Module installed. Open the Duplex Module by pulling on its Open Door A. latch. Open the front cover. Remove the Toner Cartridge by lifting the amber handle and gently pulling it out.
  • Page 72 If the tape is pulled out at an angle, it may break. Do not touch any parts inside the printer. Make sure the cartridge is firmly seated in the printer. DP N24, N32 and N40 User Guide...
  • Page 73 Replacing the Toner Cartridge Close the front cover and Door A. Close the Duplex Module. When closing Door A, do not use the latch on the cover. Instead, follow the instruction label on the cover for the correct location at which to push the cover closed.

  • Page 74: About The Maintenance Kit

    The Fuser Cartridge, feedrolls and BTR have expected useful lives of 300,000 impressions. Although printing can continue, to ensure optimum print quality you should order and replace these parts as soon as possible. DP N24, N32 and N40 User Guide...

  • Page 75: Chapter 7 Troubleshooting

    Troubleshooting Diagnostic Message Display ............7-2 Printer Operation Problems ............7-3 Chapter 7: Troubleshooting...

  • Page 76: Diagnostic Message Display

    If you have a problem with your DP N40 printer, and you cannot solve the problem using the actions suggested in Table 7.1 on page 7-3 of this guide, consult Chapter 6 of the DP N40 System Administrator Guide. DP N24, N32, and N40 User Guide...

  • Page 77: Printer Operation Problems

    On. - If the correct emulation is On and the printer continues not to print, contact your dealer or Olivetti. A printed page does not 1. Make certain that the software application you are using to create your print job is look like it should.
  • Page 78 - If there is a problem in the PCL coding, correct the coding problem and resend the job. - If there is no error message, resend the job. - If the job still does not print, the job may require additional memory. Table 7.1 Page 2 of 2 DP N24, N32, and N40 User Guide...

  • Page 79: Chapter 8 References

    References Chapter 8: References...

  • Page 80: Further References

    Chapter 5 of the DP N40 System Administrator Guide • DP N40 Ordering Information Appendix A of the DP N40 System Administrator Guide • DP N40 Resident Fonts Appendix D of the DP N40 System Administrator Guide DP N24, N32 and N40 User Guide...
  • Page 81 Further References • Printer Specifications Appendix E of the DP N40 System Administrator Guide • DP N40 Unique Printer Commands Appendix F of the DP N40 System Administrator Guide • DP N40 Environmental Specifics including Safety Appendix G of the DP N40 System Administrator Guide •...
  • Page 82 Further References DP N24, N32 and N40 User Guide...
  • Page 83 Index Numerics A5 size paper Dimensions 4-3 100 Envelope Feeder Supported trays/bins 4-3 Capacity 4-3 A6 size paper Envelope orientation 4-15 Dimensions 4-3 Envelope sizes supported 4-3 Supported trays/bins 4-3 Loading envelopes 4-16 Location on printer 1-8 10-bin Mailbox/Collator Bin capacity 4-3 Bias Transfer Roll (BTR) Location on printer 1-8 Also see Maintenance Kit...
  • Page 84 Setting duplex printing 4-19 Fuser/Fuser Cartridge Duplex Module Also see Maintenance Kit Also see Duplex printing Location in printer 1-8 Location on printer 1-8 Duplex printing Also see Duplex Module Control Panel settings 4-20 IX-2 DP N24, N32 and N40 User Guide...
  • Page 85 Tray 1 4-6 to 4-9 Tray 2 4-6 to 4-9 Hand grips Tray 3 4-6 to 4-9 Location on printer 1-7 Tray 4 4-10 to 4-11 Tray 5 4-10 to 4-11 Orientation 50 Sheet Bypass Feeder 4-13 to 4-15 Labels Tray 1 4-8 to 4-9 Sizes supported 4-3 Tray 2 4-8 to 4-9...
  • Page 86 Paper orientation 4-8 to 4-9 Paper sizes supported 4-3 Tray 4 Capacity 4-3 Loading 4-10 to 4-11 Location on printer 1-8 Paper orientation 4-11 Paper sizes supported 4-3 Tray 5 Capacity 4-3 IX-4 DP N24, N32 and N40 User Guide...

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