Network Connection Problems; Power Problems - Lenovo HX1310 Installation And Service Manual

Network connection problems

Use this information to solve network connection problems.
Table 15. Network connection problems and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
• Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom
The server will not connect to
the network.
The server intermittently looses
connection.

Power problems

Use this information to solve power problems.
Table 16. Power problems and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
• Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom
The power-control button does
not work, and the reset button
does not work (the server does
not start).
Note: The power-control
button will not function until
approximately 20 seconds after
the server has been connected
to power.
Action
1. If the network adapter is newly installed, verify that it is supported by the server
(see http://www.lenovo.com/ serverproven/).
2. Verify the network adapter slot power state and configuration (see "Using the
Setup Utility" on page 31).
3. Check to make sure that the server is properly connected to the network and
that there is no damage to the network cables.
4. Check the firmware device driver.
5. Check the Retain Tips for related issues on the Support Web site at
http://www.lenovo.com/support.
1. Verify that the network router or switch is operating properly.
2. Check to make sure that the server is properly connected to the network.
3. Check the firmware device driver.
4. Check the Retain Tips for related issues on the Support Web site at
http://www.lenovo.com/support.
Action
1. Make sure that the power-control button is working correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. (Trained technician only) Reseat the operator information panel cable, and
then repeat steps 1a and 1b.
• (Trained technician only) If the server starts, reseat the operator information
panel. If the problem remains, replace the operator information panel.
• If the server does not start, bypass the power-control button by using
the force power-on jumper (see "System-board switches, jumpers, and
buttons" on page 23). If the server starts, reseat the operator information
panel. If the problem remains, replace the operator information panel.
.
Chapter 3 Troubleshooting
71