Network Connection Problems; Optional-Device Problems - Lenovo NeXtScale nx360 M5 Installation And Service Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom

Network connection problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Table 11. Network connection problems and actions
Symptom
Log in failed by using LDAP
account with SSL enabled.

Optional-device problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
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Lenovo NeXtScale nx360 M5 water-cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide
Action
d. (Trained technician only) System board.
Action
1. Make sure the license key is valid.
2. Generate a new license key and log in again.