GEAppliances CFE28TSH Technical Service Manual
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GEAppliances CFE28TSH Technical Service Manual

French door refrigerators
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GE Appliances
April 2016
GE Appliances
Louisville, Kentucky 40225
TM
31-9250

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Summary of Contents for GEAppliances CFE28TSH

  • Page 1 GE Appliances April 2016 31-9250 GE Appliances Louisville, Kentucky 40225...
  • Page 2 The information in this service guide is intended for use by individuals possessing adequate backgrounds of electrical, electronic, and mechanical experience. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.

  • Page 3: Table Of Contents

    Table of Contents ..................................... 3 Safety Requirements ..................................6 Introduction ....................................... 7 Nomenclature ....................................8 Technical Data ....................................9 ................................10 Tools Needed ..................................... 10 ....................................11 Installation ......................................12 Fresh Food Door and Freezer Drawer Handles ..................... 13 Freezer Drawer, Bin, and Basket ............................ 13 Freezer Drawer Front ................................
  • Page 4 Control Board Connector Locator ............................51 Refrigeration System ..................................54 Operation Overview ..................................57 Components ...................................... 60 Hinge Cover ..................................... 60 Ambient Thermistor ................................61 RJ45/Wi-Fi Board .................................. 61 Door Closure Mechanisms ..............................62 Door/Drawer Gaskets ................................. 63 Interior Lights ..................................63 Deli Pan Assembly ................................
  • Page 5 Ice Box Door Assembly ............................... 85 Ice Bucket ....................................86 Icemakers ....................................87 Ice Box Thermistor................................90 Auger Motor..................................... 91 RFID Water Filter .................................. 92 Chilled Water Tank ................................96 Isolation Water Valve ................................99 Water Valve and Flowmeter ............................99 Articulating Door Mullion ..............................
  • Page 6 GE Factory Service Employees are required to use safety glasses with side shields, safety gloves and steel toe shoes for all repairs. Electrically Rated Glove and Steel Toed Work Boot Dyneema®Cut Resistant Dyneema® Cut Resistant Glove Glove Keeper Cut Resistant Sleeve(s) Plano Type Safety Glasses Prescription Safety Glasses Safety Glasses must be ANSI...
  • Page 7 Refrigerators have the following features: • Available in 22-28 cubic foot capacity • ENERGY STAR ® • Made In America • Integrated Dispenser with Crushed Ice, Chilled Water, Hot Water and Actual Temperature Display • Keurig ® K-CUP® Brewing System available on Cafe Models •...

  • Page 8: Nomenclature

    C F E 2 8 U S H B S S Handle Color Brand/Product S - Stainless C - Café B - Black Exterior Color G - GE W - White E - Slate D - Adora Configuration S - Stainless F - French Door, B - Black Standard Depth...
  • Page 9 WARNING Electrical Shock Hazard Death or serious injury can result from failure to follow these instructions. Service by a qualified service technician only. Disconnect power before servicing this product. Reconnect all grounding devices after service. Replace all parts and panels before operating. PFE28/ GYE22/ GFE26/...
  • Page 10 Café Hot Water Door Components • : 120 VAC and 13.6 DCV inputs with 5 VDC, 6 VDC, 13.6 VDC, 120 VDC and 120 VAC outputs • : 13.6 VDC, Normally Closed (NC) – When not activated, Normally Open (NO) – When activated •...
  • Page 11 FRESH FOOD FRESH FOOD ICEMAKER EVAP FAN FREEZER FREEZER AIR RETURN TO COLD AIR MIXED AIR EVAPORATOR The fresh food evaporator fan forces air through the evaporator into the fresh food compartment. Air from the evaporator can also pass through the deli drawer damper/heater assembly to the deli drawer, through the fresh food compartment, and return to the evaporator.

  • Page 12: Installation

    The power cord of this appliance is equipped with Do not install the refrigerator where the a 3-prong (grounding) plug, that mates with a temperature will go below 60°F because it will not standard 3-prong (grounding) wall outlet to minimize run often enough to maintain proper temperatures.
  • Page 13 1. Open the freezer drawer, then lift and remove the freezer drawer. The handle design varies based on models, however, the installation is the same. Loosen the set screws with an 1/8 in. Allen wrench and remove the handle. If the handle mounting fasteners need to be adjusted or removed, use a 1/4 in.

  • Page 14: Freezer Drawer, Bin, And Basket

    • When installing the freezer drawer front, make The freezer drawer front is inserted into alignment sure the drawer alignment tabs are placed slots (one on each side) and attached to the slide inside the alignment slots before installing the assemblies with 6 bolts (three on each side).

  • Page 15: Fresh Food Doors

    After installation of the freezer drawer front, check for uniform gaps (top and bottom of right and left The procedure to remove the right and left fresh hand side). The gap should be 0.6 inches. food doors is similar. There are no wires or water lines on the right side door.
  • Page 16 5. Push the collar in while pulling the door inlet : In the following step, to prevent damage to tube out from the connector located at the rear the door and electronics, carefully place the door in of the cabinet. Remove the tube from retainer. a protected location.
  • Page 17 To close correctly to the cabinet, the hinge pin must be properly aligned with the lower hinge. 1. With the left side door at 90 degrees+ to the front of the case, lower the refrigerator door onto the center hinge. Ensure that the door and hinge align correctly.
  • Page 18 Temperature Express Modes Settings Lock Precise Controls Fill Water Light Water Water Crushed Cubed removed during installation, remove it now. The temperature controls are preset in the factory at 37°F for the refrigerator compartment, and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings. The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer.
  • Page 19 Temperature Express Modes Settings Lock Precise Controls Fill Water Light Water Water Crushed Cubed from the user selected range of 90°F to light your dispenser. 185°F. Illuminates to indicate hot water is ready. Insert USB memory stick to upload personal Dispenses with two motions: a counter- photos to the refrigerator LCD screen.
  • Page 20 Express Mode Settings Temperature Control Precise Fill Cubed Lock Auto Fill Light Crushed Cubed Water sensors to monitor Insert USB memory stick to upload personal container heigh to automatically dispense photos to the refrigerator LCD screen. LCD will provide on screen prompts to load and paddle.
  • Page 21 If your refrigerator has a Connected Appliance information label located on the inside as shown, your refrigerator can be connected to your WiFi network, allowing it to communicate with your smart phone for remote you have, you either have a WiFi communication card built into the product, or a port for an external WiFi ConnectPlus Module (sold separately).

  • Page 22: About The Dispenser

    Dispenser tray Dispenser Tray Removal installed, there may be air in the water line system. 1. Pull the dispenser tray out until it stops. Press the dispenser paddle for at least two minutes 2. Locate the tab in the center of the tray on the to remove trapped air from the water line, and to bottom and push it in.
  • Page 23 1. Center the container on the recess dispenser tray (not touching bottom sensors) and remove hand from the container. 2. Press 1. Press AUTO • For optimum results, use a uniform container • will time out. between 4 to 8 inches tall and 2 to 6 inches •...
  • Page 24 on the left side wall, near the top. holder with the word “FRONT” facing outward, then push the cartridge toward the rear of the unit until it is fully seated. While continuing to ensure the cartridge is fully seated FCCID: ZKJ-EBX1532P001 ICID: 10229A-EBX1532P001 “This device complies with part 15 of the FCC Rules.
  • Page 25 Keep fruits and vegetables organized in separate compartments for easy access. Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry. The Temperature Controlled Drawer is a full-width drawer with adjustable temperature control. This drawer can be used for large miscellaneous items.
  • Page 26 A newly installed refrigerator may take 12 to 24 hours to begin making ice. (on some models) You may hear a buzzing sound each time The ice maker will produce seven cubes per cycle, or approximately 100 - 130 cubes in a 24-hour period, depending on Ice maker allow the water line to clear.

  • Page 27: Dealer Demo Mode

    To enter the Dealer Demo Mode, press Lock Controls and Precise Fill pads simultaneously for 3 seconds. will be displayed. The lights and fans (if previously operating) will still operate, but the compressor will not operate. Exit the demo mode by pressing the same buttons again. When dealer demo mode is active, the following will occur: •...
  • Page 28 The capacitance touch UI has pads at each label to change settings. Touching the To enter or exit the demo mode, touch and pads will display the set temperature for its hold the pads for respective compartment. While the set temperature approximately 5 seconds, is displayed, touch the pad again to scroll to the The settings can be adjusted, but the cooling system...
  • Page 29 The home screen is the initial screen presented after power-up. The LCD customer control does not incorporate pads for temperature adjustment. To change compartment temperatures, touch the screen to wake the control up and change temperatures directly on the LCD screen. Once the Temperature control is pressed, the adjustment screen will appear in the display.
  • Page 30 When the customer changes the dispenser functions, the display will show a short animation of the dispenser selection. The Express Modes option allows the consumer to and TurboFreeze functions. Select TurboFreeze or TurboCool separately. When TurboFreeze or TurboCool selected, the set temperatures in the freezer and refrigerator are not changed.
  • Page 31 There are two modes of operation for water dispense: Precise Fill and Auto Fill. By selecting Precise Fill, the customer can select the amount of water. By selecting Auto Fill, the dispenser will function by the use of four ultrasonic sensors (two sensors located below the base of the paddle, and two sensors located in front of the dispenser funnel).
  • Page 32 1. Wake the screen. 2. Simultaneously press and hold the Water, Cubed, and Precise Fill buttons for 5 seconds. Sleep Cup Presence The display on the upper right should show the Lip Detect status of the sensors. Level Trac wait Place a cup in the recess, the display will then show Cup Presence, Lip Detect, Level Trac wait, and then go back to sleep when the container is removed.
  • Page 33 When the consumer selects System Settings from the main screen, they can change or reset functions on the unit by scrolling thru the screens. These changes and resets are as follows: • Upload up to 90 photos • Initiate slideshow •...
  • Page 34 To enter or exit Sabbath mode; press and hold simultaneously the Lock Controls and Light buttons for 3 seconds. • This feature was designed for use on the Jewish Sabbath Holiday. • The Sabbath mode feature will override typical interaction with the refrigerator. •...
  • Page 35 From a blank or home screen press the Hot Water The Café models have a feature to heat water for button to display hot water selection screen. a variety of uses. There are 5 presets programed the brew module for brewing beverages. Select Keurig K-Cup Pod from the menu, or installing the brew module will take you directly to the Serving Size screen.
  • Page 36 When a K-Cup® beverage size is selected both hot When water is hot and the water tank valves open and the water in the hot hot water is ready to be dispensed. The knob is water tank begins heating. Water heating time will turned counterclockwise and pushed in and held to depend on the temperature of the water in the tank.
  • Page 37 When the Hot Water knob is turned After 6 – 10 seconds the vent valves closes, air counterclockwise, pushed then released the pump and isolation valve continue. The Keurig® brewing begins. The screen is displayed. water valve of the hot water valve assembly is energized.
  • Page 38 At the end of the brewing time the isolation valve the Bracket and Motor Assembly nozzle. and K-Cup® water valves close stopping the water air pump continues to run for an additional 5 – 10 seconds. The Hot Water Outlet Valve opens to blow air through the hot water outlet to clear the pod of excess water and residual beverage to minimize drips.
  • Page 39 During a Cocoa dispense the Hot Water Outlet Valve air into the Pod to stir up the contents so all will be that signals the controls that the tank is either full when the contact is open or not full when the valve opens again and the air pump continues for 5-10 seconds blowing air through the Hot same 6 pin low voltage DC connector as the tank...
  • Page 40 • While heating water if the consumer presses one of the buttons on the user interface; Water, • Crushed, Cubed, Lock, Precise Fill, or Hot Water, meter. Cancel?‘ and continue to heat. • If after 3 seconds the control does not see •...
  • Page 41 B. Water passes through the left port of the triple valve C. Water passed through the valve jumper tube to the hot water valve inlet F. Water from the Flow Control passes through a jumper tube to the hot water tank inlet G.
  • Page 42 J. Hot water from the Hot Water tank passes Line Neutral FEATURE BOARD into the brewer. (bottom edge of door) BROWN/ Keurig ® K-CUP® WHITE J202-3 SS WATER VALVE J202-2 J203-1 SS HEATER J203-2 DOOR BOARD SILVER/VIOLET (top edge of door) K.
  • Page 43 is a safety device located just below the Hot Water Outlet valve with tubing to the Hot Water Outlet and Valve. The Pressure Relief K-CUP® brewing. Valve opens at 20 PSI should the hot water outlet become blocked or the Pod is not punctured on the and two tank vent valves are used pressurize the top or bottom by the Brew Module.
  • Page 44 Remove the four 1/4” screws from the UI Bracket. Squeeze then slide the spring clamp up from the the harness connector. When reinstalling the spring clamp make sure the tabs are not pointing forwardard as they will interfere with proper reinstallation of the UI housing. tabs where the brewer attaches to the dispenser, starting with the left.
  • Page 45 Articulating Mullion Track LED Light (1 of 7 PFE29) (1 of 5 GE/Adora) FF Thermistor Location Air Duct GE/Adora Filter Location Evaporator Cover Deli Pan Fan and Damper (inside evaporator cover) The evaporator fan is attached to the inside of the air duct. evaporator cover.
  • Page 46 Evaporator Thermistor Overtemperature Thermostat Ice Box Fan Ice Box Air Return Evaporator Defrost Heater Freezer Thermistor (behind cover) Light Switch Light Switch Striker Main Control Board Condenser Fan Condenser Isolation Water Valve Compressor 3-Way Valve Compressor Electrical Components Drier Fresh Food & Freezer Drain Tube (Continued next page) –...
  • Page 47 (Continued next page) – 47 –...
  • Page 48 (rear of tray) (Continued next page) – 48 –...
  • Page 49 (Continued next page) – 49 –...
  • Page 50 1. Venturi 8. Dual Thermistors 2. Water Inlet 9. Float Switch 3. Check Ball 10. Lower Reservoir 4. Check Ball Seal 11. Heating Element 5. Upper Reservoir 6. Upper Reservoir Vent 7. Water Outlet 14. Connectors from Upper Reservoir to Lower Reservoir –...
  • Page 51 - Earth (Ground), Neutral Input, Freezer Defrost - Freezer Thermistor, Freezer Evaporator Heater, Line Input Thermistor - Deli Pan Board, Deli Pan Thermistor, Fresh 2 - Isolation Water Valve, Fresh Food Defrost Food Evaporator Thermistor, Fresh Food Heater, Ice Port Heater, Deli Pan Heater Thermistor - Freezer Icemaker (GE Models) - 3-Way Valve...
  • Page 52 J3 - Ice Box Heater Gasket, Freezer LEDs, Articulating Mullion Heater, Icemaker Feeler Arm Sensor, Duct Door Motor, Flowmeter, Recess Heater, Icemaker Ejector Rake Sensor, Paddle Switch, Icemaker Fill Tube Heater J4 - L1 Supply, Icemaker Rake Motor, Icemaker Water Valve, Switched L1 Auger Input, Auger Motor, Dispenser Water Valve, Icemaker Mold Heater, A/C Neutral J5 - Icemaker Thermistor, 5 VDC, Ice Box Thermistor J8 - 120 VAC supply for hot water heater &...
  • Page 53 The Feature Board is mounted in the bottom edge of the left fresh food door. The Feature Board operates the components for the Keurig® K-Cup® brewing system, receiving commands from the door board. To access the Feature Board, remove three T15 screws.
  • Page 54 The compressor compresses R134a refrigerant, raising its pressure and temperature. Refrigerant vapor is pumped out the compressor discharge, down through the drain pan loop, up through the condenser coil, around the condenser loop, through the drier, and into the 3-way valve. By the time the refrigerant has reached the 3-way valve, it has completely condensed into a liquid.
  • Page 55 Condenser Fan Freezer Fan Compressor Fresh Food Fan Freezer Fresh Food Condenser Evaporator Evaporator 3-Way Jumper Valve Tube Drier Capillary High Pressure Vapor Low Pressure Liquid Mix of Liquid and Vapor Mix of Liquid and Vapor High Pressure Liquid Low Pressure Vapor The refrigerator will operate with the 3-way valve set for freezer only, or set for fresh food and freezer.
  • Page 56 Condenser Fan Freezer Fan Compressor Freezer Fresh Food Condenser Evaporator Evaporator 3-Way Jumper Valve Tube Drier Capillary High Pressure Vapor Low Pressure Liquid Mix of Liquid and Vapor Mix of Liquid and Vapor High Pressure Liquid Low Pressure Vapor – 56 –...
  • Page 57 • Liner protection mode will turn on either the fresh • Liner protection mode is controlled by 2 timers. food or freezer fan if the doors or drawer are open • Timer #1 monitors door-open time. A 3 minute for more than 3 minutes respectively. door-open count begins when the door is opened.
  • Page 58 • Compressor and fan speeds will vary with • The fresh food cycle defrost will occur any time cabinet temperatures until the set temperature is the temperature in the fresh food compartment obtained. • After 6 hours of compressor run time (door openings not counted), both the fresh food and freezer will enter a heated defrost cycle.
  • Page 59 • Following pre-chill, the heated freezer and heated • Upon completion of the dwell cycle, the unit will fresh food defrost cycle is initiated where both enter the post-dwell cycle. heaters will be on at the same time. • The 3-way valve will move to either the A or B •...

  • Page 60: Components

    Throughout this appliance, certain water- handling components utilize lock clips. Lock clips The hinge cover houses two door switches (one for must be reinstalled to prevent leaks. After the water each door). Each switch informs the main control handling component is removed from the connector, board the status of each door, whether it is open or the lock clip can be reinstalled on the connector.

  • Page 61: Ambient Thermistor

    The ambient thermistor is located inside the center The Wi-Fi board is located under the center part hinge cover on the top of the cabinet The thermistor of the fresh food hinge cover. It is mounted to the is used to set the duty time of the sweat heaters RJ45/Humidity board and is only available as a and adjust the cooling system based on room complete board assembly.

  • Page 62: Door Closure Mechanisms

    To correctly align doors, adjust front legs until they not match, turn each leveling leg separately until the The closure mechanism for each door is attached to leveling matches across both doors. a recess in the bottom of the door with a 1/4 in. hex head screw.
  • Page 63 The fresh food door and freezer drawer have • Depending on the model, 5 or 7 Pin-Point LEDs magnetic gaskets that create a positive seal to the are located in the fresh food compartment. front of the steel cabinet. The magnetic gaskets are One or 2 Pin-Point LEDS are located in the secured to the doors/drawer by a barbed edge that bottom of the left freezer door.
  • Page 64 The freezer LED assembly is connected with a 2 pin connector. The LED is only available as a complete assembly. screwdriver, pry out the LED from the back side and slide the LED to the rear to release the tab located at the front.

  • Page 65: Deli Pan Assembly

    The deli pan circuit board is located inside the deli The deli pan assembly on most models consists of pan front cover. the deli pan, pan cover, pan slide assemblies, circuit board, thermistor and fan assembly. The deli pan circuit board sends the customer 1.
  • Page 66 4. Simultaneously press each of the three bottom tabs while lifting the bottom of the circuit board 1. Unplug the refrigerator. shield. 2. Access the deli pan thermistor (see section, follow steps 1 through 6). 3. Turn the circuit board shield over to access the thermistor.
  • Page 67 The deli pan fan is inserted in a Styrofoam™ recess that is located on the inside of the fresh food 1. Remove the recessed 1/4 in. hex head screw evaporator cover. that attaches the front of the slide support to the liner wall.

  • Page 68: Component Locator Views

    1. Unplug the refrigerator. The thermistor grille uses an alignment tab to ensure proper grille placement. The grille also uses Temperature Temperature Resistance in Kilo- two snap tabs to lock it into the liner. ° ° Ohms Degrees ( Degrees ( Snap Tabs Alignment Snap Tabs...

  • Page 69: Fresh Food Evaporator Cover

    4. Pull the thermistor out from the four tabs in the cover. The fresh food evaporator cover is held to the back screws. Tab (1 of 4) 1. Remove the two fruit and vegetable drawers, Thermistor climate control shelf, and deli pan that are in front of the evaporator cover.

  • Page 70: Fresh Food Overtemperature Thermostat

    The fresh food overtemperature thermostat will The defrost heater is a single-tube, glass-enclosed open its contacts and de-energize the heater radiant heater. It is held in place by two tabs on the whenever the evaporator temperature reaches evaporator (one on each side), and by a ceramic and approximately 140°F.

  • Page 71: Fresh Food Fan

    The fresh food fan is inserted in a recess in the The freezer drawer utilizes two closure mechanisms bottom of the fresh food air duct. that automatically pull the drawer shut when it is within 1 inch of the closed position. The mechanisms The fresh food fan will operate at three speeds with are built into the two freezer drawer slide assemblies RPM feedback to the control.
  • Page 72 The procedure to remove both drawer slide assemblies is similar. The freezer evaporator cover is held to the back wall 4. Remove the three T-20 Torx screws from the of the freezer with two 1/4-in. hex-head screws. drawer bracket. 1. Remove the freezer fan cover. (See Freezer Fan follow steps 2 and 3.) 2.

  • Page 73: Freezer Fan

    3. Slide the fan cover down from the guides on the evaporator cover. The freezer fan is attached to the evaporator cover, The freezer fan will operate at three speeds with Guide Guide RPM feedback to the control. The freezer fan speed range is 2200 RPM - 2500 RPM.

  • Page 74: Freezer Overtemperature Thermostat

    3. Bend the aluminum tabs back (located at each end of the defrost heater) and lower the heater from the evaporator. The defrost heater is a 420-watt, single-tube, glass- enclosed radiant heater. It is located at the bottom 4. Disconnect two lead wires and remove the of the evaporator between the rows of coils.

  • Page 75: Freezer Evaporator Thermistor

    The freezer evaporator thermistor is attached to The ice box fan is located at the top left rear of the the inlet tube with a metal clip. The purpose of the freezer compartment above the evaporator. The ice thermistor is to monitor the evaporator temperature box fan circulates air into the left fresh food door ice for defrost control.

  • Page 76: Machine Compartment Cover

    1. Remove the freezer evaporator cover (see the The machine compartment cover is held to the rear Freezer Evaporator Cover section). of the refrigerator with six 1/4 in. hex head screws. After removing the screws, the cover can then be 2.

  • Page 77: Freezer And Fresh Food Drain Trap Tubes

    The condenser fan is located in the machine The freezer and fresh food drain trap tubes compartment between the 3-way valve and the connected inside the cabinet and exit through a common drain outlet tube. condenser. The condenser fan will operate at 1000 RPM –2100 A check valve is located between each drain outlet tube and each drain trap tube.

  • Page 78: Way Valve Coil

    6. Remove the 1/4 in. screw to dismount the water valve from right rear of the machine compartment (as viewed from the rear) then The 3-way valve coil is attached to the top of the move to the side. Water can remain connected. 3-way valve.

  • Page 79: Way Valve

    The 3-way valve is located in the machine The inverter controls compressor speed by compartment between the compressor and the frequency variation and by Pulse Width Modulation condenser fan. (PWM). Changing frequency and PWM will cause an The capillary tubes on the refrigerator are color be received at the compressor.
  • Page 80 The inverter is accessed from the back of the 8. Disconnect the compressor harness from the refrigerator and is located on the left side of the compressor terminals. compressor. 1. Remove the machine compartment cover (see Disconnect Machine Compartment Cover section). 2.

  • Page 81: Inverter Compressor

    Run diagnostic 0 - 95 and check for compressor Do not attempt to direct-start the startup. Feel for a vibration when the compressor compressor. The compressor operates on a 3-phase tries to start. It may take up to 8 seconds before the power supply.

  • Page 82: Dispenser Assembly

    3. Disconnect the speaker wire, two upper ultrasonic sensors, and the lower ultrasonic harnesses. The dispenser assembly incorporates the user interface (UI) used for temperature control and In the following step, the shield wire uses a features and houses the dispenser LED lights and releasing lock tab.
  • Page 83 Before performing the following step, take notice of the position of the duct door return spring. duct door motor out from the motor bracket. • The paddle switch is a 2-position switch with three wires. It has a normally open and a Return Spring normally closed contact.
  • Page 84 4. Tilt the top of the paddle out, then remove it from the dispenser recess. The paddle and switch are supplied as an assembly. The spring is inserted around a post and is available separately. Post Spring Switch – 84 –...

  • Page 85: Ice Box Door Assembly

    The door latch cover must be removed to access the latch to the ice box door. The cover is attached to the door with two rear tabs and two front tabs. A The ice box door assembly consists of the door, latch, and gasket.
  • Page 86 The door latch is attached to the ice box door with 2 Phillips head screws. The bucket can be removed by pulling the door latch down, opening the ice box door, then lifting and pulling the bucket out. Door Latch The door gasket is secured to the door by a barbed edge that locks into a retainer channel.

  • Page 87: Ice Bucket

    The icemakers are similar to previous icemaker designs. Although similar, they are NOT interchangeable with each other (between door and freezer models) or any other service icemaker. Ice bucket and crusher available as an assembly. (Continued next page) – 87 –...
  • Page 88 The icemakers operate in much the same way as with water, wait until the water is frozen, harvest the the main control board or the door control board. ice, and then repeat the cycle. The board inside the icemaker does NOT control operation.
  • Page 89 3. Lift the bottom of the wire harness cover, then remove the cover. Use Service Diagnostic Mode to enter service diagnostics (see Service Diagnostic Mode). Use diagnostic code to cycle icemaker in the door and 01 00 to cycle icemaker in the freezer. The service test will consist of a harvest cycle The harvest cycle will be entered immediately, Lift...

  • Page 90: Ice Box Thermistor

    1. Remove the 1/4 in. hex head screw from the left The ice box thermistor communicates ice box side of the icemaker and below the mold. temperatures to the door control board. 2. Disconnect the two wire harnesses. The door control board monitors the ice box thermistor to control temperatures in the ice box.

  • Page 91: Auger Motor

    The ice box thermistor is located on the inside of the wire harness cover. The auger is rotated by utilizing a DC reversible motor that is located inside the left side refrigerator door. It is necessary to remove the ice bucket to replace the auger motor.
  • Page 92 Radio Frequency ID Water Filter 2. Remove the 1/4" screw on the left of the board cover 3. Disconnect the wiring harness. 4. Unsnap the four retainers to remove the board. A RFID detection board automatically resets the installed. The RFID system consists of a RFID detection control label).
  • Page 93 Disconnect the inlet tubing from the isolation valve in the machine compartment and the outlet tubing from the quick connector behind the refrigerator. screen is displayed and the ice and water systems are disabled. connector. Pressing the pad will display the screen with information about the status of the cartridge installation instructions.
  • Page 94 installed incorrectly on capacitance touch models, time, Water Filter: is displayed. when the dispenser paddle is activated, the display will show , the alert indicator . The ice and water systems are also disabled. Dispenser Off Capacitance touch controls display Replace Water Filter, alert indicator and the days remaining before expiration when the paddle switch is activated.
  • Page 95 purged of air and loose carbon. Water Filter: Need Purging is displayed until purging is complete. water drips if they occur. dispenser until the “Need Purging” alert clears from the display. The hot water system is disabled on Café models until 64 oz. of cold water is dispensed. If the trough accumulates water, the water wets ice and water systems are disabled and displays the screen.
  • Page 96 The water tank is located inside the left-side coupling. refrigerator door. The water tank capacity is 16 ounces. It is necessary to remove the access panel 3. Carefully push each collar in while pulling each to replace the water tank. water line out from the coupling.
  • Page 97 (Continued next page) – 97 –...
  • Page 98 – 98 –...

  • Page 99: Isolation Water Valve

    The water valve is located inside the left side refrigerator door. Models with Precise Fill and Auto house water pressure. of the water valve. The water valve supplies water The isolation valve is operated by the main control to the icemaker and dispenser. Each coil on the board.
  • Page 100 6. Rotate the water valve and remove the Phillips water and supplies this water to the freezer icemaker. The valve coil has an approximate resistance value of 400 W. The freezer icemaker water valve is located in the machine compartment to the right of the condenser and is attached to the isolation valve bracket.

  • Page 101: Articulating Door Mullion

    The articulating door mullion consists of the mullion and heater. The articulating door mullion is supplied as an assembly. The articulating door mullion is attached to the left side door, and provides a movable center The heater operates on 12 VDC with the doors mullion that maximizes access to the fresh food closed.
  • Page 102 4. Grasp the mullion and pull it vertically upward to release it from the top and bottom retainers. The main control board operates some or all of the following outputs, depending on the model • Freezer temperature control using compressor, fans and 3-way valve •...
  • Page 103 To access the main control board, it is necessary to remove the two 1/4 in. hex head screws then slide The door control board controls all AC and DC the cover down from the two tabs. functions of the left side fresh food door. The door control board is attached to the bottom of the door board cover.
  • Page 104 To enter , press and hold the pads together for 3 to 5 seconds. Press to enter the to return to main screen. The display will show The display will show 00 in the FZ temperature display and 00 in the FF temperature display. This is the setting to access the Service Diagnostic Tests.

  • Page 105: Boards

    These are the Service Diagnostic Tests for Boards. Dispenser Self-Test Mode Turns on all LEDs and 7 segments on the dispenser board for testing COM Version Returns the COM version (Only on LCD Models) Exit All Tests Resets all boards in the system Door Board Version Test Communication test that displays the software version if the test...

  • Page 106: Thermistors

    These are the Service Diagnostic Tests for Thermistors. FF1 Thermistor Test FF Evaporator Thermistor Test FZ Thermistor Test FZ Evaporator Thermistor Test Ambient Temp Test Deli Pan Thermistor Test Ice Mold Body (DB) Thermistor Test Ice Cabinet Thermistor Test Hot Water 1 Thermistor Test Hot Water 2 Thermistor Test Humidity Sensor Test •...
  • Page 107 These are the Service Diagnostic Tests for the Motor, Damper, and Heater. FF Door Flow Meter Test Cycle Duct Door Opens the Duct Door for 10 seconds and then closes it Cycle Deli Pan Damper Opens the Damper for 30 seconds and then closes it FF Defrost Heater Test Activates on the load...

  • Page 108: Fans

    These are the Service Diagnostic Tests for Fans. FF Fan Test Turns the fan on 75% duty cycle and displays RPM FZ Fan Test Turns the fan on 75% duty cycle and displays RPM Condenser Fan Test Turns the fan on 75% duty cycle and Ice Box Fan Test Turns the fan on 75% duty cycle and Deli/QC Fan Test...
  • Page 109 These are the Service Diagnostic Tests for the Seal System, Icemaker, Dispenser, Heaters, and Lights. Compressor Test Turns on the load IM Power Relay Test Turns on the load DB Icemaker Water Valve Test Turns on the load DB Icemaker Rake Motor Test Turns on the load DB Hot Water Valve Test DB Water Valve Test...
  • Page 110 Turn on FF Lights Turns the lights on at 100% Duty Cycle Turn on FZ Lights Turns the lights on at 100% Duty Cycle FZ Defrost Heater Test with The heater will come on and the Feedback evaporator temperature will be displayed FF Defrost heater Test with Feedback The heater will come on and the evaporator temperature will be...
  • Page 111 FZ Icemaker Full Cycle Test RFID Board Version Returns software version Feature Board Version Returns software version Air Pump and Pod Valve Test Run air pump at 100% duty cycle and pod valve open Air Pump and Vent Valve Test Run air pump at 100% duty cycle and vent valve will open Raise Dispenser Nozzle...

  • Page 112: Fault Codes

    To enter , press and hold the pads together for 3 to 5 seconds. Press to enter the to return to main screen. The display will show The display will show 00 in the FZ temperature display and 00 in the FF temperature display. This is the setting to access the Fault Codes.
  • Page 113 Once the display is activated, the display will show the error codes, or fault codes, according to the following: • • A fault code value of zero (“0”) will be displayed if there are no fault occurrences present within the system. •...

  • Page 114: Thermistors

    : F10 not on Café.) FF1 Thermistor Invalid • An invalid thermistor fault code is generated when a thermistor is FZ Cabinet Thermistor Invalid either shorted, open or falls outside FZ Evaporator Thermistor of the normal operating range. Deli Pan Thermistor Invalid •...

  • Page 115: Fan Motors

    These are the Fault Codes for Fan Motors. F100 1 0 0 FZ Fan Feedback Missing when fan is running. F101 1 0 1 FZ Fan Feedback Present when can be set per fan. They are: F102 1 0 2 FZ Fan cannot reach target RPM.

  • Page 116: Defrost

    These are the Fault Codes for Defrost. F200 2 0 0 FZ Defrost Heater on for max Any time the FZ time. based on time. F201 2 0 1 FF Defrost Heater on for max Any Time the FF time. based on time.

  • Page 117: Sealed System

    These are the Fault Codes for the Sealed System. F300 F301 3 0 1 Cooling System was on and the the Cooling System turned on. (This is going to be hard to see hours. because on some models, this will trigger a reset) F302 3 0 2 F303...

  • Page 118: Door Board

    These are the Fault Codes for the Door Board. F500 5 0 0 Hot water time limit expires and temperature. temperature not reached. F501 5 0 1 Flow meter missing. during dispense. F502 5 0 2 Flow meter pulsing with no water Runs the Diagnostic test 1 dispensing.
  • Page 119 These are the Fault Codes for Hot Water and the Icemaker. F515 5 1 5 DB Relay driver shorted Replace door board. F516 5 1 6 Hot Water Thermistor Fault Thermistor values more than 10° heating. F517 5 1 7 Hot Water AD Voltage Reference Voltage Fault F518...
  • Page 120 F600 6 0 0 F601 6 0 1 FF Icemaker stuck in Harvest Fix After 10 minutes, if the icemaker Mode is stuck in Harvest Fix Mode. F602 6 0 2 FF Icemaker enters Harvest Fix Icemaker went into Harvest Fix Mode 3 out of 10 harvests Mode 3 out of 10 harvests.

  • Page 121: Interaction

    These are the Fault Codes for Interaction. F700 7 0 0 Stuck keys On ICID/ACM/ Stuck Key is present on ICID/ (Dispenser Boards) ACM. Only send once per each stuck key. F701 7 0 1 Stuck keys on Internal Temp Stuck Key is present on Internal Board Temp.Only send once per each...
  • Page 122 F717 7 1 7 FZ Door open for 60 minutes in Usage or door switch. the last 24 hours F718 7 1 8 50 FZ Door openings in the last Usage or door switch 24 hours F720 7 2 0 F721 7 2 1 F722...
  • Page 123 NOTE: DOORS CLOSED WHERE FF LEDs APPLICABLE .41K WHERE WHERE 13.6 VDC DR BD APPLICABLE .41K APPLICABLE 13.6 VDC DR BD COMM DISP BD & UI WHERE 13.6 VDC APPLICABLE 13.6 VDC DISP BD RFID 13.6 VDC TO DOOR DC CONNECTIONS 13.6 VDC COMM 13.6 VDC Deli...
  • Page 124 J201-1 (GND) J201-2 (13.6 V) BREW MODULE PRESENT SWITCH RED/VIOLET Models CFE28, CYE22 J201-3 (BREW MOD SW OUT) NOZZLE POSITION SWITCH BLUE/WHITE J201-4 (NOZ SW OUT) J201-5 (GEA2 BUS) SILVER/YELLOW NOZZLE J201-6 MOTOR GREEN/WHITE POD VALVE (NOZ MOTOR + ) J201-7 YELLOW/BLUE J201-8...
  • Page 125 DISPENSER BOARD J7-1 SPEAKER J7-2 B OWN/WHITE BROWN BROWN ORANGE ORANGE GREY (2x) ULTRA SONIC GREY (2x) UPPER J3-3 PADDLE J3-1 RED/BLACK RED/BLACK J2-4 -12VDC BLACK/PINK BLACK/PINK +12VDC J2-6 BLUE BLUE J2-2 COMM BLACK J2-5 AUTO BLACK FILL SHIELD DOOR BOARD (IN TOP CAP) WHITE/GREY BROWN/WHITE...
  • Page 126 DISPENSER BOARD BLACK BLACK BROWN BROWN ORANGE ORANGE J3-3 (J2 on some models) BLACK PADDLE J3-1 WHITE/GREY RED/BLACK RED/BLACK J2-4 -12VDC BLACK/PINK BLACK/PINK J2-6 +12VDC BLUE BLUE J2-2 COMM J2-3 J2-8 BLACK DOOR BOARD (IN TOP CAP) WHITE/GREY BROWN/WHITE J3-12 J4-4 BLUE/GREEN BROWN...

  • Page 127: Warranty

    For US Customers, all warranty service provided by our Factory Service Centers or an authorized Customer Care® technician. To schedule service, visit us on-line at GEAppliances.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service. In Canada, call 800.5613344.
  • Page 128 3-way valve 54, 56, 57, 58, 59, 77, 78, 79, 102, 104, 112 main board 40, 65, 75, 92 mullion 7, 17, 43, 101, 102 air pump 37, 38, 39, 111 Altitude 33 Auger Motor 5, 10, 52, 91 Precise Fill 3, 19, 20, 23, 27, 31, 32, 40, 99 Auto Fill 3, 7, 27, 31, 32, 99 Proof 127 Capacitance Touch 28...

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