Chapter 5: Troubleshooting And Maintenance; Troubleshooting - FujiFilm SonoSite M-Turbo User Manual

Chapter 5: Troubleshooting and Maintenance

This chapter contains information to help correct
problems with system operation, to enter a
software license, and to take proper care of the
system, transducer, and accessories.

Troubleshooting

If you encounter difficulty with the system, use
the following list to help troubleshoot the
problem. If the problem persists, contact SonoSite
Technical Support. (See "SonoSite Technical
Support" on page 7.)
System does not turn on. Check all power
connections.
Remove the DC input connector and battery, wait
10 seconds, and then reinstall them.
Ensure that the battery is charged.
System displays the alert "Incompatible power
supply . . . " Use the power supply that shipped with
the system. See "Compatible accessories and
peripherals" on page 106.
System image quality is poor. Adjust the display to
improve viewing angle.
Adjust the brightness.
Adjust the gain.
No CPD image. Adjust the gain.
No Color image. Adjust the gain or the PRF scale.
No OB measurement selections. Select the OB
exam type.
System displays the alert "Maximum number of
procedure entries reached" when trying to create
a patient information form. Free up
internal-storage space by archiving or exporting
patient exams and then deleting them from the
system.
System displays the alert "Unable to save image
or clip. You have reached the maximum number
of images/clips allowed for a single patient."
Delete any unwanted images or clips from the
patient exam.
Print does not work. Select the printer on the
Connectivity setup page. See "To configure the
system for a printer" on page 19.
Check the printer connections.
Ensure that the printer is turned on and set up
properly. See the printer manufacturer's
instructions, if necessary.
DVD recorder does not record. Check the DVD
recorder connections.
Ensure that the DVD recorder is turned on and
set up properly. See the applicable SonoSite
accessory user guide and the manufacturers'
instructions.
External monitor does not work. Check the
monitor connections. Check the monitor to
ensure that it is turned on and set up properly.
See the monitor manufacturers' instructions, if
necessary.
System displays the alert "The external video is
not functional . . ." Make sure that the system is
securely attached to the dock.
System does not recognize the transducer.
Disconnect and reconnect the transducer.
System prompts you to "ensure the USB device is
valid." Make sure that the USB storage device does
not have password protection enabled and is not
defective.
Use the USB storage device included with the
system.
System prompts you to "ensure the USB device
contains valid data." Make sure that the data is
present on the USB storage device.
Chapter 5: Troubleshooting and Maintenance 81