Chapter 17. Troubleshooting; Common Troubleshooting Tasks - IBM TS7650G User Manual

Chapter 17. Troubleshooting

The topics in this section provide tips, guidelines, and procedures for handling
error situations that might arise within the ProtecTIER system.
Errors that occur in your ProtecTIER system can be monitored using the Alerts
dialog and the Event Log dialog. All errors within the ProtecTIER system should
be reported to a trained ProtecTIER specialist. A trained ProtecTIER specialist can
guide you in determining the cause of the error and finding a solution. In addition,
the Check and recover wizard, included in ProtecTIER Manager, can find and
repair some errors.

Common troubleshooting tasks

The topics in this section describe common troubleshooting tasks you might
perform while working with a trained ProtecTIER specialist.
Miscellaneous tasks that a trained ProtecTIER specialist might ask you to perform
during the troubleshooting process are listed here.
Attention: Do not perform these tasks unless you are directed to do so by IBM
Support.
v Disabling defragmentation - Enables you to stop the defragmentation process.
v Disabling compression - Enables you to stop the data compression process. For
v Changing the HyperFactor mode - Enables you to stop the HyperFactoring
v Modifying the trace buffer - Enables you to dump or reset the trace buffer, or to
Disabling defragmentation
Complete this task to disable defragmentation.
About this task
The ProtecTIER system automatically defragments fragmented repository disk
space as a background task at a rate that does not cause the system to slow down.
Stop defragmentation to free the resources used by the defragmentation process.
Procedure
1. Choose Repository > Defragmentation control. The Defragmentation control
2. Select Disable defragmentation and click Ok. The Defragmentation control
© Copyright IBM Corp. 2012, 2016
For more information, see "Disabling defragmentation."
more information, see "Disabling data compression" on page 170.
process. For more information, see "Changing the HyperFactor mode" on page
170.
change the trace settings. For more information, see "Modifying the trace buffer"
on page 170.
dialog is displayed.
pane closes and defragmentation is disabled.
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