Chapter 8. Troubleshooting; Shutting Down And Powering On The Nas Gateway 300; Shutting Down The Nas Gateway 300 When Clustering Is Active; Troubleshooting Index - IBM TotalStorage NAS 300 User Reference

Chapter 8. Troubleshooting

This chapter provides basic troubleshooting information to help you resolve some
common problems that might occur with your appliance. Use Table 7 as an index to
this information.

Shutting down and powering on the NAS Gateway 300

The clustering function requires special considerations when you need to shut down
and power on the NAS Gateway 300. This section gives the details for those
considerations.

Shutting down the NAS Gateway 300 when clustering is active

CAUTION:
<2–19> The power control button on the device and the power switch on the
power supply do not turn off the electrical current supplied to the device. The
device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from
the power source.
Note: For translations of this safety notice, refer to IBM TotalStorage Network
Attention:
of data. Instead, it is recommended you use the following procedure to shut down.
1. Make note of the order in which you shut down the nodes.
2. On the node that you want to shut down last (the second node), click Cluster
© Copyright IBM Corp. 2002
Table 7. Troubleshooting index
Topic
Powering on and shutting down procedures
Overview of LEDs, POST, and diagnostic programs
Troubleshooting the Ethernet Controller
Troubleshooting adapters
Power checkout
Temperature checkout
Recovering BIOS
Attached Storage Translated Safety Notices, which can be found on the
Documentation CD-ROM that was shipped with your appliance.
Powering off the appliance using the power button can result in a loss
You shut the nodes down one at a time, and in the powering on procedure you
start the nodes in the opposite order in which you shut them down.
Administration, located in IBM NAS Admin, in the Cluster Tools folder. If
prompted for a cluster name, enter the name of the cluster, and then click
Open. Make sure that all resources are in the online state.
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