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Number: 003/02
FACILITY ACTION PLANNING
Facility Action Coordinators are available to assist construction, expansion or renovation of your Mazda Service,
Parts or Body Shop department. Our Mazda Service Equipment representatives have the expertise to help you
avoid costly construction errors in selecting the right equipment. We offer the following services:
•
Comprehensive equipment list using Mazda approved products.
•
Installation bids on selected equipment using supplier trained and approved installers.
•
Technical assistance provided for: architect, mechanical, electrical and general contractors.
•
Total support in facility layout drawing of equipment.
•
Coordinate equipment shipment and installation to meet your project timetable.
CUSTOMER SERVICE
Customer Service Representatives (877) 768-6657 (pick 1 for English or pick 2 for Spanish) are available from
7:30 AM until 7:00 PM CST, Monday through Saturday. Please call this toll-free number for warranty questions,
product information, shipping and ordering assistance.
To arrange a dealer equipment consultation with a Mazda Service Equipment Area Sales Manager please call our
Customer Service Representatives (877) 768-6657 to set up an appointment. Area Sales Mangers are an impor
tant link between your dealership and MazdaApproved equipment suppliers. They will be calling on you to help
determine your equipment needs, answer any product questions and assist in submitting your order on MStore.
MAZDA MSTORE ORDER PROCEDURE - 247 7 / 365
Please submit all Mazda Service Equipment orders through Mazda MStore - http://dealers.mazdausa.com, it is
covered by Web Security Logon (WSL) and authorization is required for access, if you have questions regarding
Mazda MStore please contact the Mazda Systems Help Center at (800) 421-6507.
Please contact Mazda Service Equipment (877) 768-6657, Mazda Special Service Tools & Equipment (949) 442-
6596, or specialtoolsequipment@mazdausa.com if you have any questions regarding this information.
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Date Issued: 04/19/02
Revised:
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