Printer Fault Codes - Xerox ColorQube 8570 Service Manual

Printer Fault Codes

The fault codes in the table below may not require troubleshooting procedures and or do not
have procedures. These Chain Link codes may appear as an information when the printer
operates.
Table 1 Fault Codes
Fault Code Name
10,540 Transfix Timing
71,120 Guides Moved In Run
72,215 Raise Failure
72,217 Bump up Failure
75,101 Leading Edge Late At Feed The HCF Tray #3 detected the leading edge late at
75,106 Leading Edge Late At TAR1 The HCF Tray #3 detected the leading edge late at
75,110 Leading Edge Late At TAR2 The HCF Tray #3 detected the leading edge late at
82,140 Sheet Offset Too Wide, pos-
sible media mismatch
82,142 Sheet Offset Too Narrow,
possible media mismatch
83,149 Duplex Exit Sensor Leading
Edge Missing
83,151 Duplex Exit Sensor Trailing
Edge Timeout
89,104 Pre-Deskew Sensor Lead-
ing Edge Timeout
89,105 Pre-Deskew Sensor Duplex
Leading Edge Timeout
89,106 Pre-Deskew Sensor Lead-
ing Edge Timeout
89,107 Pre-Deskew Sensor Trail-
ing Edge Timeout
89,108 Deskew Sensor Leading
Edge Timeout
89,109 Deskew Sensor Trailing
Edge Timeout
89,110 Sheet Too Long
89,111 Sheet Too Short
89,112 Preheat Exit Sensor Lead-
ing Edge Timeout
89,113 Preheat Exit Sensor Trail-
ing Edge Timeout
Fault Messages and Codes
Description
The Transfix sequence started too late.
The multipurpose tray guides were moved while
printing.
The Main Tray failed to raise.
The main tray failed to raise during printing as
media was consumed from the tray.
the Feed Sensor.
the TAR1 Sensor (aka Feed Sensor for HCF #1)
the TAR2 Sensor (aka Feed Sensor for HCF #2)
The duplex sheet is no longer in nip 13 (exit nip)
and can't be used for the second side.
The duplex sheet is no longer in nip 13 (exit nip)
and can't be used for the second side.
The leading edge as fed from the MPT never
reached the confirm Sensor.
The leading edge as fed through the duplex path
never reached the confirm Sensor.
The leading edge as fed from the MT, HCF1,
HCF2, or HCF3 never reached the confirm Sensor.
The trailing edge was not detected within the time-
out period calculated after the leading edge
reached the Pre-Deskew Sensor.
Media Leading Edge is not detected.
Media Trailing Edge is not detected.
Media length is longer than expectation.
Media length is shorter than expectation.
Media Leading Edge is not detected.
Media Trailing Edge is not detected.
Fault Code Name
89,119 MPT Reverse Shingle
Detected
89,120 Sheet Too Late At Approach
89,121 Strip Sensor Leading Edge
Timeout
89,122 Strip Sensor Trailing Edge
Timeout
89,147 Exit Sensor Leading Edge
Timeout
89,148 Exit Sensor Trailing Edge
Timeout
89,600 Jam at Zone 0, check
paper trays
89,601 Jam at Zone 1, open
Front Door
89,602 Jam at Zone 2, open Top
Door
89,603 Jam at Zone 3, check
Exit Tray
91,501 Sfwa Image Timing
91,502 Marking Sequence Timing
91,503 PrintSeq Image Data Time-
out
91,591 Waste Tray Full
91,724 Failed Parked Head Check -
didn't stall to find standby
91,727 Failed Power Off Parked
head check
93,500 Black Ink out
93,505 Magenta Ink out
93,510 Cyan Ink out
93,515 Yellow Ink out
93,876 Ink Load Door Open
October 2012
2-102
Table 1 Fault Codes
Description
A reverse shingle has been detected on a sheet
fed from the MPT.
Jam at Paper Trays
Jam at Front Door A
Sum of Preheater paper path faults
89,108, 89,109, 89,110, 89,111, 89,112, 89,113
Jam at Exit Door B
Jam at Exit Tray
The sequence for the current imaging pass started
too late.
The marking sequence, which coordinates the tim-
ing of the dm, drum, X-Axis, and headfire during
imaging, started too late.
The Waste Tray is full and needs to be emptied.
A parked Head on power down did not properly
stall during mech init or power down. Either the
Head was not parked properly or there is a prob-
lem with the Process Motor/Drive or Solenoid for
tilting the Printhead.
Checking to see if the Head was parked on power
down and it failed. The following error on the Pro-
cess Motor did not indicate that the Head was
locked and not moving.
Black Ink Stick Out
Magenta Ink Stick Out
Cyan Ink Stick Out
Yellow Ink Stick Out
The Ink loader door is open or the sensor for the
door is not working.
Revised, 3rd Revision - Xerox Internal Use Only
ColorQube 8570/8870 Service Manual