Xerox ColorQube 8570 Service Manual page 57

10,550 Y-Axis Fault
A Y-Axis error has occurred. The following troubleshooting procedure applies to this error.
Table 1 Applicable Fault Code
10,550 Drum Stall
Initial Actions
• Reboot the printer and verify the error persists.
• Check all the Drum cable connections.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
• Drum Assembly, PL 2.1 Item 4
• Y-Axis Motor Assembly, PL 4.1 Item 2
• Harness, Right Side Power Control,
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, Right Side Wire Routing
• Figure 6, Hard Drive, Drum Heater, Paper Preheater
• Figure 7, Drum Heater Load Dump, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Verify that user is setting correct paper type when running thick media or envelopes. Does the
media selection have the correct media type?
Y N
Set the correct media type.
Check the Drum power and encoder wiring harness connectors P/J114, P/J120, and P/J122.
Are the connections secure and undamaged?
Y N
Reseat and/or repair the wiring harnesses.
Clean the Y-Axis Belt and Pulley with Isopropyl Alcohol. Turn on the printer. Does the error
persist?
Y N
Troubleshooting complete.
Replace the Drum Assembly (REP 2.4). Does the error persist?
Y N
Troubleshooting complete.
Replace the Y-Axis Motor Assembly (REP
Xerox Internal Use Only - Revised, 3rd Revision
ColorQube 8570/8870 Service Manual
PL 5.1 Item 13
4.2).
October 2012
2-11
Fault Messages and Codes
10,550