Xerox ColorQube 8570 Service Manual page 147

Table 2 Jam Code Troubleshooting
Fault
Code Code Description
V2M 72,300 Tray 2 removed during pick
from Tray 2.
NOTE: Refer to Checking Fuses
X2* 73,910 Tray 3 Pick Flag actuated
unexpectedly or stuck open
during any action.
Y2* 74,910 Tray 4 Pick Flag actuated
unexpectedly or stuck open
during any action.
Z2* 75,910 Tray 5 Pick Flag actuated
unexpectedly or stuck open
during any action.
X3N 73,101 Tray 3 Pick Flag timed-out pick
from Tray 3 (Mispick).
Y3N 74,101 Tray 4 Pick Flag timed-out pick
from Tray 4 (Mispick).
Z3N 75,101 Tray 5 Pick Flag timed-out pick
from Tray 5 (Mispick).
Xerox Internal Use Only - Revised, 3rd Revision
ColorQube 8570/8870 Service Manual
Procedure
1. Check the Paper Size Switch
Item 1) operation. Replace the Switch
(REP 6.1) if necessary.
for location of the Fuses.
1. Check that the Tray Media Guides are
set correctly.
2. Check the tray pick area for paper or
any obstruction.
3. Replace the 525-Sheet Feeder
3.12).
NOTE: (X2D, Y2D, Z2D) - can be blown
Fuse F301 or F302 on the Power Control
Board. Power cycle the printer to reset the
Fuse.
1. Check the Pick Flag (located on the top
front of the 525-Sheet Feeder -
Item 12) for correct operation. Replace
the 525-Sheet Feeder (REP
necessary.
2. Check for supported media.
3. Reduce the amount of media loaded in
the tray and reposition the Guides to fit
snugly against the media.
4. Check the Pick and Retard Rollers for
damage, debris or excessive wear.
Clean Tray 1 Pick Roller/Tray 2/3/4/5
Retard Roller or replace the Roller
(REP 3.10) as necessary.
5. Try running media from another tray.
6. Check that the Tray Lift Motor
Item 6) is functioning properly. Replace
the Motor (REP 4.6) if necessary.
7. Replace the 525-Sheet Feeder
3.12).
Fault
Code Code Description
(PL 6.1 X4* 73,952 Tray 3 Motor stall during any
action.
Y4* 74,952 Tray 4 Motor stall during any
action.
Z4* 75,952 Tray 5 Motor stall during any
action.
(REP
PL 3.1
3.12) if
(PL 4.1
(REP
October 2012
2-101
Table 2 Jam Code Troubleshooting
Procedure
1. Check the Pick Flag (located on the top
front of the 525-Sheet Feeder -
Item 12) for correct operation. Replace
the 525-Sheet Feeder
necessary.
2. Check for supported media.
3. Reduce the amount of media loaded in
the tray and reposition the Guides to fit
snugly against the media.
4. Check the Pick and Retard Rollers for
damage, debris or excessive wear.
Clean Tray 1 Pick Roller/Tray 2/3/4/5
Retard Roller or replace the Roller
(REP 3.10) as necessary.
5. Try running media from another tray.
6. Check that the Tray Lift Motor
Item 6) is functioning properly. Replace
the Motor (REP
7. Replace the 525-Sheet Feeder
3.12).
Fault Messages and Codes
PL 3.1
(REP 3.12) if
(PL 4.1
4.6) if necessary.
(REP
Jam Codes