Service Log - Paradyne Comsphere 3920Plus Installation And Operation Manual

To display sequence faults, select Display.
The LCD displays the first sequence fault field. (Sequence fault fields range from 1 to 8 and are
identified by a number in the upper right corner.) Press the
The message Modem O.K. appears if no sequence faults have occurred.
To remove sequence fault records from both the LCD and nonvolatile memory, select Clear. The
message Modem O.K. appears.
To exit this function and remain in the Status branch, press the
Top-Level menu, press the

Service Log

Service Log is a troubleshooting tool used in conjunction with AT&T Paradyne support personnel.
Use this function to retrieve and report Service Log data to support personnel.
To access Service Log from the Status branch, make the following selections:
Press the
AT&T Paradyne support personnel will request the applicable information from this screen.
xx
mm/dd/yy
zz
3920-A2-GN31-10
Record Status
Display Clear
F1 F2 F3
Record Number 1
Modem O.K.
F3
F1 F2
key.
Status: <
Service_Log
F1 F2 F3
key until Service appears. Select Service Log.
Service Log: xx
Nxt mm/dd/yy zz
F3
F1 F2
displays the Service Log number.
displays the date (month/day/year).
displays the Customer Support code number.
April 1995
DCP Operation
key to view the remaining fields.
key. To exit and return to the
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