Handling Firmware Update Errors - Ricoh B230 Service Manual

9. Touch "Update(#)" on the screen (or press
Another screen with a progress bar does not show when the language is downloading.
The following occur at the time the language is downloading:
The operation panel switches off.
The LED on the power on key flashes rapidly.
10. After the message of installation completed has shown on the LCD, switch the
copier main power switch off. Then remove the SD card from the slot.
11. Switch the copier main power switch on to resume normal operation.

5.6.9 HANDLING FIRMWARE UPDATE ERRORS

An error message shows in the first line if an error occurs during a download. The error
code consists of the letter "E" and a number ("E20", for example).
Error Message Table
Code Meaning
20 Cannot map logical address
21 Cannot access memory
Cannot decompress
22
compressed data
Error occurred when ROM
23
update program started
24 SD card access error
SM
) to start the download.
Solution
Make sure the SD card is inserted correctly.
HDD connection incorrect or replace hard disks.
Incorrect ROM data on the SD card, or data is
corrupted.
Controller program abnormal. If the second
attempt fails, replace controller board.
Make sure SD card inserted correctly, or use
5-413 B230/B237