Handling Firmware Update Errors; Error Message Table - Ricoh D129 Service Manual

Updating the Firmware

5.12.3 HANDLING FIRMWARE UPDATE ERRORS

An error message shows in the first line if an error occurs during a download. The error code
consists of the letter "E" and a number ("E20", for example).

Error Message Table

Code Meaning
20 Cannot map logical address
21 Cannot access memory
Cannot decompress
22
compressed data
Error occurred when ROM
23
update program started
24 SD card access error
No HDD available for stamp
30
data download
Data incorrect for continuous
31
download
Data incorrect after download
32
interrupted
33 Incorrect SD card version
Module mismatch - Correct
34 module is not on the SD
card)
D129/D130
Solution
Make sure the SD card is installed correctly, or
use a different SD card.
HDD connection incorrect or replace HDD.
Incorrect ROM data on the SD card, or data is
damaged.
Controller program defective. If the second
attempt fails, replace controller board.
Make sure the SD card is inserted correctly, or
use a different SD card.
HDD connection incorrect or replace HDD.
Insert the SD card with the remaining data
required for the download, the re-start the
procedure.
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
Incorrect ROM data on the SD card, or data is
corrupted.
SD update data is incorrect. Acquire the correct
data (Japan, Overseas, OEM, etc.) then install
again.
5-216 SM