Handling Firmware Update Errors - Ricoh B202 Service Manual

FIRMWARE UPDATE

5.6.7 HANDLING FIRMWARE UPDATE ERRORS

An error message shows in the first line if an error occurs during a download. The
error code consists of the letter "E" and a number ("E20", for example).
Error Message Table
Code
20 Cannot map logical address
21 Cannot access memory
Cannot decompress
22
compressed data
Error occurred when ROM
23
update program started
SD card access error
24
No HDD available for stamp
30
data download
Data incorrect for continuous
31
download
Data incorrect after download
32 interrupted
Incorrect SD card version
33
Module mismatch - Correct
34 module is not on the SD card)
Module mismatch – Module on
35 SD card is not for this machine
Cannot write module – Cause
36 other than E34, E35
Engine module download
40
failed
Operation panel module
42
download failed
Stamp data module download
43
failed
44 Controller module download
⇒
failed
Electronic confirmation check
50 failed
B202/B178/B180
Meaning
Make sure the SD card is inserted correctly.
HDD connection incorrect or replace hard disks.
Incorrect ROM data on the SD card, or data is
corrupted.
Controller program abnormal. If the second attempt
fails, replace controller board.
Make sure SD card inserted correctly, or use
another SD card.
HDD connection incorrect or replace hard disks.
Insert the SD card with the remaining data required
for the download, the re-start the procedure.
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
Incorrect ROM data on the SD card, or data is
corrupted.
SD update data is incorrect. Acquire the correct
data (Japan, Overseas, OEM, etc.) then install
again.
SD update data is incorrect. The data on the SD
card is for another machine. Acquire correct update
data then install again.
SD update data is incorrect. The data on the SD
card is for another machine. Acquire correct update
data then install again.
Replace the update data for the module on the SD
card and try again, or replace the BCU board.
Replace the update data for the module on the SD
card and try again, or replace the LCDC.
Replace the update data for the module on the SD
card and try again, or replace the hard disks.
Replace the update data for the module on the SD
card and tray again, or replace controller board.
Write Protect switch on SD Card is set ON.
SD update data is incorrect. The data on the SD
card is for another machine. Acquire correct update
data then install again.
5-160
Rev. 12/2005
Solution
SM