Home | Support Page; Figure 7-3. Home | Customer Support Page - Comtech EF Data CDM-710G Installation And Operation Manual

High-speed satellite modem
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CDM-710G High-Speed Satellite Modem
Web Server Interface
7.3.1.3

Home | Support Page

Use the 'Home | Support' page (Figure 7-3) to compose an e-mail message for questions or
problems with the modem.
The Problem Report area of the display allows up to 256 characters maximum.
The CDM-710G Support Web Page uses Simple Mail Transport Protocol (SMTP) to send E-mail
to Comtech EF Data Modem Support (cdmipsupport@comtechefdata.com).
For this page to operate correctly, the modem's administrator is required to
specify the SMTP server, domain name, and destination on the Admin | Remote
page (see Sect. 7.3.2.2).
IMPORTANT
Once the Contact Information is entered and a message composed in the Problem Report text
window, click [Submit E-mail] to send the message.

Figure 7-3. Home | Customer Support page

7–6
Revision 1
MN-CDM710G

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