Capture Packets In Real Time; Reboot The Vpn Firewall Remotely - NETGEAR ProSAFE SRX5308 Reference Manual

Capture Packets in Real Time

Capturing packets can assist NETGEAR technical support in diagnosing packet transfer
problems. You can also use a traffic analyzer to do your own problem diagnoses.
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To capture packets in real time:
1. In Router Options section of the screen, next to Capture Packets, click the Packet
Trace button. The Capture Packets pop-up screen displays:
Figure 257.
2. From the Select Network drop-down list, select the physical or virtual interface for which you
want to capture packets.
3. Click Start. After a few seconds, the packet-tracing process starts, which is indicated by a
message onscreen.
4. When you want to stop the packet-tracing process, click Stop. After a few seconds, the
packet-tracing process stops, which is indicated by a message onscreen.
5. Click Download. Select a location to save the captured packets. (The default file name is
pkt.cap.) The file is downloaded to the location that you specify.
6. When the download is complete, browse to the download location you specified, and verify
that the file was downloaded successfully.
7. Optional step: Send the file to NETGEAR technical support for analysis.

Reboot the VPN Firewall Remotely

You can perform a remote reboot, for example, when the VPN firewall seems to have
become unstable or is not operating normally.
Rebooting breaks any existing connections either to the VPN firewall (such as your
management session) or through the VPN firewall (for example, LAN users accessing the
Internet). However, connections to the Internet are automatically reestablished when
possible.

To reboot the VPN firewall:
In Router Options section of the screen, next to Reboot the Router, click the Reboot button.
The VPN firewall reboots. The Diagnostics screen might remain visible during the reboot
process, or a status message with a counter might show the number of seconds left until the
reboot process is complete. The reboot process takes about 160 seconds.
ProSAFE Gigabit Quad WAN SSL VPN Firewall SRX5308
Monitor System Access and Performance
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