Accessing The Knowledge Base And Documentation - NETGEAR STM150 - ProSecure Web And Email Threat Management Appliance Reference Manual

ProSecure Web/Email Security Threat Management (STM) Appliance
To submit a file to NETGEAR for analysis:
1. Select Support > Malware Analysis from the menu. The Malware Analysis screen
displays:
Figure 130.
2. Complete the fields as explained in the following table:
Table 62. Malware Analysis Settings
Setting
Email Address
Import from File
Source / Product Model
Description
3. Click Submit.

Accessing the Knowledge Base and Documentation

To access NETGEAR's Knowledge Base for the STM, select Support > Knowledge Base
from the menu.
To access NETGEAR's documentation library for your STM model, select Support >
Documentation from the menu.
Description
The email address of the submitter to enable NETGEAR to contact the submitter
if needed.
Click Browse to navigate to the file that you want to submit to NETGEAR.
Specify where the file originated (for example, an email address if received via
email) and, if known, which product or scan feature (for example, the STM or a
desktop antivirus application) detected the file.
As an option, include a description or any information that is relevant.
Chapter 7. Troubleshooting and Using Online Support | 231