Stsmgr Messages - Nortel CC MIS User Manual

Release 5.2

STSMGR Messages

Introduction
This section contains the error messages generated by the STSMGR subsystem of the CC MIS product.
The error messages may contain [XX] and/or 'YYYY' which denote any numeric and/or string, respectively.
Warning Messages
This section lists the warning messages that may be generated by the STSMGR process. These messages usually indi-
cate an unusual condition that can be appropriately handled by the process, and which do not prevent the process
from continuing execution.
Maximum number of ACD groups (nnn) exceeded
Initialization data has been received for more than the maximum number of ACD groups. "nnn" specifies the
current maximum. (Action Code: O)
Maximum number of positions (nnn) exceeded
Initialization data has been received for more than the maximum number of agent positions. "nnn" specifies the
current maximum. (Action Code: O)
Maximum number of supervisors (nnn) exceeded
Initialization data has been received for more than the maximum number of supervisor positions. "nnn" specifies
the current maximum. (Action Code: O)
Can't get Database Lock
STSMGR Manager was unable to acquire the database lock. (Action Code: L)
Database is full. No further records are being saved.
The database has reached its maximum size, and will no longer save data. (Action Code: C)
Database open error: "yyyy" : yyyy
The STSMGR process was unable to open the ACDDN statistics interval file. File name "yyyy" with database
error yyyy. (Action Code: B)
Errors dumping to "yyyy" : xxxx OK, XXXX BAD
When dumping yyyy, STSMGR was able to write xxxx records, and was unable to write XXXX records. (Action
Code: B)
Request for AGE -c failed
STSMGR was unable to call age -c. (Action Code: B)
Request for aging failed
The request for database aging failed. (Action Code: B)
CC MIS Maintenance Guide
CC MIS
CC MIS
System Log Messages
B-51