Nortel CC MIS User Manual page 216

CC MIS
11-4
Step 11-1 - Continued
Insert the tape in the tape drive and enter y to load the new software.
(Enter q if you want to abort the software upgrade.)
Verifying contents of tape ...
Tape verified as a valid CC MIS installation tape.
Shutting down Call Center MIS ...
Call Center MIS has been shut down.
6. If there are no reports in the queue, go to step 7. If there are reports in
queue, the system displays the following message:
There are still reports queued to be printed. A software upgrade
at this time will cause these reports to be cancelled.
Do you wish to continue? (yes/no):
7. Enter y to continue with the upgrade or enter n to quit the software
upgrade.
The system displays the following message:
Shutting down Call Center MIS error logging.
Call Center MIS error logging has been shut down.
Extracting files from tape...
8. Regardless of the entry in step 7, the system continues with the
upgrade and the following messages are displayed:
Extraction of files from tape completed.
CC MIS Release 5.X Installation
The CC MIS installation tape may now be removed from the tape
drive and stored in a secure place.
9. Remove the tape and store it in a secure place.
The system will continue displaying messages.
A license keycode must be installed before the CC MIS system can
be started. The license keycode enables the options that were pur-
chased for use on this system. You must have a keycode that was
generated specifically for this system which has the serial number
listed below:
System Serial Number:
Do you wish to install a keycode at this time? (yes/no) y
You must supply the keycode you received to activate the options /
capacities you purchased. The keycode consists of five blocks of
four characters.
Note: You must type the keycode EXACTLY as you received it.
The case of the letters in the keycode is important.
Release 5.2
(for example 336D05E2)
Continued on next page...
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