Page 1 All Rights Reserved Printed in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of Industry Canada.
Page 3 Page 3 of 224 Revision history April 2000 Issue 7.00, Standard. Updated to include X11 Release 25.0x content. September 1999 Issue 6.00, Standard. Updated to include Option 11C Mini Phase II content. July 1999 Issue 5.00, Standard. Updated to include Option 11C Mini content. May 1999 Issue 4.00, Standard.
Page 4 Page 4 of 224 553-3021-250 Standard 7.00 April 2000...
Page 5: Table Of Contents
Page 5 of 224 Contents About this guide ......Related documents ........Where to start for upgrades .
Page 6 Page 6 of 224 Contents Summary of items required ....... . . Upgrade without fiber-optic connection .
Page 7 Contents Page 7 of 224 Boot Code ..........How to handle circuit cards .
Page 8 Page 8 of 224 Contents Restore a backed up database ....195 Summary of steps ......... Restore the database .
Page 9: About This Guide
Page 9 of 224 About this guide The Option 11C and 11C Mini Upgrade Procedures Guide contains the following information required to upgrade existing Option 11 and Option 11E systems to an Option 11C. • upgrade to Option 11C from an Option 11 or Option 11E •...
Page 10: Where To Start For Upgrades
Page 10 of 224 About this guide cabinet at a remote site). It also contains site planning information and new system installation details for Option 11C systems. Refer to the Option 11C Mini Planning and Installation Guide (553-3021-209) for site planning information and system installation details for the Option 11C Mini system.
Page 11: Start Here To Perform Upgrades
Page 11 of 224 Start here to perform upgrades This chapter is the starting point for all Option 11, 11E, and 11C software and hardware upgrades. It indicates which procedure to follow to complete the required upgrade. Note: This guide describes how to prepare the main cabinet of an Option 11C for a third expansion cabinet.
Page 12: Upgrade Selection List
Page 12 of 224 Start here to perform upgrades Upgrade selection list Select the appropriate upgrade from the following upgrade descriptions. Upgrade an Option 11 or Option 11E You can upgrade an Option 11 or Option 11E system with • one cabinet •...
Page 13: Upgrade Software
Start here to perform upgrades Page 13 of 224 The existing system is an Option 11C with a single cabinet If you plan to add expansion cabinets to an Option 11C with a single cabinet, refer to the Option 11C Planning and Installation Guide (553-3021-210). The existing system is an Option 11C and you plan to add a third expansion cabinet Note: The existing system must be at least an Option 11C with...
Page 14: Database Management
Page 14 of 224 Start here to perform upgrades Change feature set and ISM parameters To change the feature set or ISM parameters, refer to “Feature set and ISM parameters upgrade” on page 191. Database Management You can restore a backed up database, archive a database, or remove a database.
Page 15: Upgrade A Single-Cabinet System To Option 11C
Page 15 of 224 Upgrade a single-cabinet system to Option 11C This chapter describes how to upgrade an Option 11 or Option 11E with a single cabinet to an Option 11C. Sections in this chapter cover the following topics: • what items you need for the upgrade •...
Page 16: Upgrade To Option 11C
Page 16 of 224 Upgrade a single-cabinet system to Option 11C — personal computer (PC) equipped with XModem CRC software to run the Customer Configuration Backup and Restore (CCBR) X11 feature — NTDK30AA \Database Upgrade Tool (to extract data from the cartridge) Note: The PC can be on-site or located remotely using a modem.
Page 17 Upgrade a single-cabinet system to Option 11C Page 17 of 224 Procedure 1 Single-cabinet upgrade to Option 11C Connect a TTY terminal to SDI Port 0. Make sure the terminal connects to the SDI Port 0 (see Figure 1 on page 17).
Page 18 Page 18 of 224 Upgrade a single-cabinet system to Option 11C Log into the system and perform a data dump on the existing system. You must perform this step. It makes sure you back up any changes made after the last data dump. This step is a precautionary measure. If the upgrade fails, you can revert to the earlier system.
Page 19 Upgrade a single-cabinet system to Option 11C Page 19 of 224 Remove the NTAK01 CPU/Conf or NTBK45 System Core card from the cabinet. Set the baud rate switches on the new NTDK20 SSC card to match the settings on the card you removed: either the NTAK01 CPU/Conf card or NTBK45 System Core card.
Page 20 Page 20 of 224 Upgrade a single-cabinet system to Option 11C Figure 2 NTDK20 SSC card Security Device Software Daughterboard First Fiber Expansion Daughterboard Second Fiber Expansion Daughterboard 553-3021-250 Standard 7.00 April 2000...
Page 21 Upgrade a single-cabinet system to Option 11C Page 21 of 224 (Optional step) If you plan to add one or more expansion cabinets as part of the upgrade, install a Fiber Expansion Daughterboard. Note: You can complete this step after you have upgraded the main cabinet to Option 11C.
Page 22 Page 22 of 224 Upgrade a single-cabinet system to Option 11C Connect the fiber-optic cable to the daughterboard. • If you are using the A0632902 cable Remove the two protective plugs from the Fiber Expansion Daughterboard. Connect the cable to the Fiber Expansion Daughterboard. Make sure the “V”...
Page 23 Upgrade a single-cabinet system to Option 11C Page 23 of 224 Figure 3 Cable Routing Guide Mounting Screws Remove Mounting Bracket and replace with a Cable Routing Guide Mounting Screws Option 11C and 11C Mini Upgrade Procedures Guide...
Page 24 Page 24 of 224 Upgrade a single-cabinet system to Option 11C Connect the power to the cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to ON. If equipped with reserve battery power, set the circuit breaker switch on the reserve battery power unit to ON.
Page 25 Upgrade a single-cabinet system to Option 11C Page 25 of 224 Figure 4 Database Upgrade Tool Database Upgrade Tool with Option 11/11E Cartridge Note: Cartridge must face towards the left. Insert the tool in Slot B. Install the NTBK48 three-port SDI cable to SDI port 0 if you have not already installed it.
Page 26 Page 26 of 224 Upgrade a single-cabinet system to Option 11C Figure 5 Cable connection SDI Port 0 Ethernet Connector Observe the terminal screen. When you power up, the Software Installation Program starts automatically. Note: This program is menu-driven, allowing easy installation of software and customer databases in the Option 11C.
Page 27 Upgrade a single-cabinet system to Option 11C Page 27 of 224 The following is a summary of the steps as described in the Option 11C Planning and Installation Guide (553-3021-210) : Enter the system time and date if the system prompts you. Skip this step if the Software Installation Main Menu appears instead.
Page 28 Page 28 of 224 Upgrade a single-cabinet system to Option 11C Compare the ISM parameters with the ISM parameters you printed in Step 3 on page 18. Make any required changes. Define the new AUX ID. The default AUX ID is the security ID provided with the Option 11C.
Page 29: Restore Data When An Upgrade Fails
Upgrade a single-cabinet system to Option 11C Page 29 of 224 Restore data when an upgrade fails This section explains how to revert back to an Option 11 or Option 11E in the event that the upgrade fails. To revert back, insert one of the following back into slot 0 of the main cabinet: •...
Page 30 Page 30 of 224 Upgrade a single-cabinet system to Option 11C 553-3021-250 Standard 7.00 April 2000...
Page 31: Upgrade A Two-Cabinet System With Metal Cable To
Page 31 of 224 Upgrade a two-cabinet system with metal cable to Option 11C This chapter describes four procedures: • Procedure 3 on page 38, “Upgrade without fiber-optic connection.” Upgrade an existing two-cabinet system interconnected with an NTAK1204 or NTAK1205 cable •...
Page 32: Summary Of Procedures
Page 32 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Summary of procedures This section describes the three procedures: Upgrade without fiber-optic connection to Option 11C, Upgrade with fiber-optic connection to Option 11C, Upgrade to fiber-optic connection. Upgrade without fiber-optic connection to Option 11C The upgrade without fiber-optic connection keeps the existing NTAK12 expansion cabinet and the NTAK1204 or NTAK1205 interconnecting cable.
Page 33: Summary Of Items Required
Upgrade a two-cabinet system with metal cable to Option 11C Page 33 of 224 Procedure 5 on page 68 describes how to do an upgrade to fiber-optic connection. Summary of items required Refer to the appropriate section to find out which items you need to •...
Page 34 Page 34 of 224 Upgrade a two-cabinet system with metal cable to Option 11C • NTBK48 three-port SDI cable (if you are upgrading from Option 11E, this cable is already present) • NTDK22 Single Port or NTDK84 Dual Port Fiber Expansion Daughterboard (30 ft) •...
Page 35: Upgrade Option 11C Without Fiber Connection To Fiber-Optic Connection
Upgrade a two-cabinet system with metal cable to Option 11C Page 35 of 224 — personal computer (PC) equipped with XModem CRC software to run the X11 CCBR feature — Database Upgrade Tool (extracts data from the cartridge) Note: The PC can be on-site or located remotely •...
Page 36: Summary Of Steps
Page 36 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Note: Use this cable only with the NTDK22 or NTDK84 daughterboard for distances up to 10 m (33 ft). For distances up to 3 km (1.8 mi), you need to use duplex glass fiber-optic cable from a local provider.
Page 37: Upgrade To Fiber-Optic Connection On An Upgraded
Upgrade a two-cabinet system with metal cable to Option 11C Page 37 of 224 Replace the existing expansion cabinet with an NTAK11 cabinet. Connect the expansion cabinet to the main cabinet. Procedure 4 on page 45 describes these steps in detail. Upgrade to fiber-optic connection on an upgraded Option 11C without fiber connection You can upgrade a two-cabinet system to an Option 11C with fiber-optic and...
Page 38 Page 38 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Procedure 3 Upgrade without fiber-optic connection to Option 11C Connect a TTY terminal to SDI Port 0 of the existing system. The terminal must connect to SDI Port 0 (see Figure 6 on page 38). Figure 6 SDI Port 0 SDI Port...
Page 39 Upgrade a two-cabinet system with metal cable to Option 11C Page 39 of 224 Log in to the system and perform a data dump on the existing system. Note: You must do this step to make sure you back up any changes made after the last data dump.
Page 40 Page 40 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Attach the antistatic wrist strap provided at the bottom of the cabinet to your wrist. Remove the NTAK01 CPU/Conf or NTBK45 System Core card from the cabinet. Set the baud rate switches on the new NTDK20 SSC card to match the settings on one of the following: —...
Page 41 Upgrade a two-cabinet system with metal cable to Option 11C Page 41 of 224 Figure 7 Location of NTDK26 Backwards Compatible Daughterboard Connectors for Backwards Compatible Daughterboard Install the new NTDK20 SSC card in the slot left empty by the NTAK01 or NTBK45 card (Slot 0).
Page 42 Page 42 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Extract the customer database from the existing system. Do one of the following: — If you are using the CCBR feature, skip this step and go to Step —...
Page 43 Upgrade a two-cabinet system with metal cable to Option 11C Page 43 of 224 Figure 8 Cable connection SDI Port Connect the power to the cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to ON.
Page 44 Page 44 of 224 Upgrade a two-cabinet system with metal cable to Option 11C The following is a summary of the steps, as described in the Option 11C Planning and Installation Guide : If the system prompts you, enter the system time and date. Skip this step if the Software Installation Main Menu appears instead.
Page 45: Upgrade With Fiber-Optic Connection
Upgrade a two-cabinet system with metal cable to Option 11C Page 45 of 224 Select the ISM parameters. Compare the ISM parameters with those you got in Step 3. Make any required changes. Define the new AUX ID. The default AUX ID is the security ID provided with the Option 11C.
Page 46 Page 46 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 9 SDI Port 0 SDI Port Log in to and perform a data dump on the existing system. You must do this step to make sure you back up any changes made after the last data dump.
Page 47 Upgrade a two-cabinet system with metal cable to Option 11C Page 47 of 224 — If you are using the Database Upgrade Tool, ignore this step and go to Step 5 on page 47. — If you are using the CCBR feature and a PC, perform the following steps.
Page 48 Page 48 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 10 NTAK1204 or NTAK1205 cable connection NTAK1204 or NTAK1205 Cable Remove the ground connection from the ground lug in the main cabinet. Install a ground block in the area of the main cabinet. Route the ground wire to the ground block.
Page 49 Upgrade a two-cabinet system with metal cable to Option 11C Page 49 of 224 Figure 11 Grounding block One wire to each cabinet To main ground source Install a P0816832 Fiber Routing Guide or P0888475 Multiple Cable Routing Guide under slot 0 (CPU) as shown in Figure 12. Install the routing guide in the cable connector area below the circuit cards.
Page 50 Page 50 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 12 Cable Routing Guide Mounting Screws Cable Routing Guide Remove the NTAK01 CPU/Conf or NTBK45 System Core card from the cabinet. Set the baud rate switches on the new NTDK20 SSC card to match the settings on one of the following: —...
Page 51 Upgrade a two-cabinet system with metal cable to Option 11C Page 51 of 224 Figure 13 N TDK20 SSC card Software Daughterboard First Fiber Expansion Daughterboard Second Fiber Expansion Daughterboard Install a Fiber Expansion Daughterboard on the NTDK20 SSC card for the expansion cabinet (see Figure 13 on page 51). Connect the first Fiber Expansion Daughterboard to the connector labeled “Fiber 1.”...
Page 52 Page 52 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Note 2: If you plan to add a second Fiber Expansion Daughterboard as part of the upgrade, do it now to prevent additional downtime later. Install it to the connector labeled “Fiber 2.” Refer to the Option 11C Planning and Installation Guide (553-3021-210) for detailed...
Page 53 Upgrade a two-cabinet system with metal cable to Option 11C Page 53 of 224 — If using a glass fiber extension: • Connect the extension from the daughterboard to the main fiber-optic cable. Make sure you do not interchange the transmit and receive leads.
Page 54 Page 54 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 15 Plastic fiber-optic cable connection Insert the connector firmly. There is a distinct “snapping” sensation when the connector seats correctly and the clasps engage. V-shaped groove faces outward If the connector has a marking, the clasp will hide it when you make the...
Page 55 Upgrade a two-cabinet system with metal cable to Option 11C Page 55 of 224 Route each fiber-optic cable through the fiber routing guide. Use an A0632902 (was A0618443) 10 m fiber-optic cable to connect the main cabinet to an expansion cabinet located within 10 m (33 ft). You need a glass fiber-optic cable when connecting an expansion cabinet located up to 3 km (1.8 mi) from the main cabinet.
Page 56 Page 56 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 17 Database Upgrade Tool Connector for Option 11 or Option 11E Software Cartridge 553-3021-250 Standard 7.00 April 2000...
Page 57 Upgrade a two-cabinet system with metal cable to Option 11C Page 57 of 224 Figure 18 Cartridge and Database Upgrade Tool Database Upgrade Tool with Option 11/11E Cartridge Note: Cartridge must face towards the left. Insert the tool in Slot B. Install the NTBK48 three-port SDI cable to the SDI port.
Page 58 Page 58 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 19 Cable connection SDI Port Ethernet Connector Connect the power to the main cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to ON.
Page 59 Upgrade a two-cabinet system with metal cable to Option 11C Page 59 of 224 The following is a summary of the steps described in the Option 11C Planning and Installation Guide (553-3021-210) : If the system prompts you, enter the system time and date. Skip this step if the Software Installation Main Menu appears instead.
Page 60 Page 60 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Select the ISM parameters. Compare the ISM parameters with those you got in Step 3. Make any required changes. Define the new AUX ID. The default AUX ID is the security ID provided with the Option 11C.
Page 61 Upgrade a two-cabinet system with metal cable to Option 11C Page 61 of 224 Install the new NTAK11 cabinet on the wall (or pedestal). To install the cabinet on a pedestal, first remove the door hinge opening tabs on each side of the cabinet with a pair of pliers. See Figure 20.
Page 62 Page 62 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Table 1 Cable tags and connectors Tag on cable Connect to connector Route the fiber-optic cable from the main cabinet through the cable entry area of the expansion cabinet. Put on the antistatic wrist strap located in the expansion cabinet.
Page 63 Upgrade a two-cabinet system with metal cable to Option 11C Page 63 of 224 Connect the fiber-optic cable to the fiber receiver card, as shown in Figure 21 on page 64. WARNING Use of the fiber-optic interface product in the Option 11C is considered safe.
Page 64 Page 64 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 21 Fiber-optic cable (A0632902 shown) connector on the fiber receiver card Fiber cable connection Cable storage area 553-3021-250 Standard 7.00 April 2000...
Page 65 Upgrade a two-cabinet system with metal cable to Option 11C Page 65 of 224 Figure 22 Plastic fiber-optic cable connection If the connector has a marking, the clasp will hide it when you make the connection correctly. Insert the connector firmly. There is a distinct “snapping”...
Page 66 Page 66 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 23 Glass fiber-optic cable connection Insert plug and twist one-half turn clockwise to lock. Install the receiver card in the slot labeled “Fbr Rcvr.” Wind the slack fiber-optic cable around the fiber routing guide one time.
Page 67: Upgrade To Fiber-Optic Connection On An Upgraded
Upgrade a two-cabinet system with metal cable to Option 11C Page 67 of 224 Connect the power to the expansion cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to ON. If equipped with reserve battery power, set the circuit breaker switch on the reserve battery power unit to ON.
Page 68 Page 68 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Procedure 5 Upgrade to fiber-optic connection Log in and perform a data dump on the existing system. You must do this step to make sure you back up any changes made after the last data dump.
Page 69 Upgrade a two-cabinet system with metal cable to Option 11C Page 69 of 224 Install a grounding block in the area of the main cabinet. Route the grounding wire to the grounding block, then install a ground wire from the block to the grounding lug in the main cabinet (see Figure 25 on page 69).
Page 70 Page 70 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Install a cable routing guide under slot 0 (CPU) as shown in Figure 26. Install the routing guide in the cable connector area below the circuit cards.
Page 71 Upgrade a two-cabinet system with metal cable to Option 11C Page 71 of 224 Note: Dual port Fiber Expansion Daughterboards that use glass fiber-optic cable can have a glass fiber extension equipped with plugs at each end to make installation easier. Connect the extension to the daughterboard before you install the extension on the SSC card.
Page 72 Page 72 of 224 Upgrade a two-cabinet system with metal cable to Option 11C If you plan to add a second expansion daughterboard as part of the upgrade, install it now. Install it to the connector labeled “Fiber 2” to prevent additional downtime later. Refer to the Option 11C Planning and Installation Guide (553-3021-210) for detailed information about adding expansion cabinets to existing Option 11C systems.
Page 73 Upgrade a two-cabinet system with metal cable to Option 11C Page 73 of 224 Connect the fiber-optic cable to the connector on the Fiber Expansion Daughterboard as shown in Figure 28 on page 74 WARNING Use of the fiber-optic interface product in the Option 11C is considered safe.
Page 74 Page 74 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 28 Fiber-optic cable connection on dual port daughterboards Fiber cable connections 553-3021-250 Standard 7.00 April 2000...
Page 75 Upgrade a two-cabinet system with metal cable to Option 11C Page 75 of 224 Figure 29 Plastic fiber-optic cable connection Insert the connector firmly. There is a distinct “snapping” sensation when the connector seats correctly and the clasps engage. V-shaped groove faces outward If the connector has a marking, the clasp hides it when you make the...
Page 76 Page 76 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 30 Glass fiber-optic cable connection Glass fiber-optic cable connections Route each fiber-optic cable through the fiber routing guide. Use an A0632902 (was A0618443) 10 m fiber-optic cable to connect the main cabinet to an expansion cabinet located within 10 m (33 ft).
Page 77 Upgrade a two-cabinet system with metal cable to Option 11C Page 77 of 224 Connect the power to the main cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to ON. If equipped with reserve battery power, set the circuit breaker switch on the reserve battery power unit to ON.
Page 78 Page 78 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Install a fiber routing guide under slot 0 (Fbr Rx), as shown in Figure 26 on page 70. Install the fiber routing guide in the cable connector area below the circuit cards.
Page 79 Upgrade a two-cabinet system with metal cable to Option 11C Page 79 of 224 Locate the fiber receiver card. — Do you want to connect the expansion cabinet with A0632902 (was A0618443) plastic fiber-optic cable within 10 m (33 ft) of the main cabinet? If so, use an NTDK23 Fiber Receiver card.
Page 80 Page 80 of 224 Upgrade a two-cabinet system with metal cable to Option 11C c Lock the connector in position by turning it a half turn clockwise. See Figure 34 on page 82. d Repeat steps a to c for the second fiber-optic connection After you connect the fiber-optic cable, wind the excess cable around the spool on the fiber receiver card.
Page 81 Upgrade a two-cabinet system with metal cable to Option 11C Page 81 of 224 Figure 33 Plastic fiber-optic cable connection If the connector has a marking, the clasp hides it when you make the connection correctly. Insert the connector firmly. There is a distinct “snapping”...
Page 82 Page 82 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Figure 34 Glass fiber-optic cable connection Insert plug and twist one-half turn clockwise to lock Install the receiver card in the slot labeled “Fbr Rcvr.” Wind the slack fiber-optic cable around the fiber routing guide one time.
Page 83: Restore Data Because Of An Upgrade Failure
Upgrade a two-cabinet system with metal cable to Option 11C Page 83 of 224 Connect the power to the expansion cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to ON. If equipped with reserve battery power, set the circuit breaker switch on the reserve battery power unit to ON.
Page 84 Page 84 of 224 Upgrade a two-cabinet system with metal cable to Option 11C Attach the software cartridge to the NTAK01 CPU/Conf card or NTBK45 System Core card, if you removed it before. Insert the NTAK01 CPU/Conf card or the NTBK45 System Core card in slot 0, and power up the system.
Page 85: Upgrade An Option 11E With Fiber-Optic Cable To Option 11C
Page 85 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C This chapter describes how to upgrade an existing two- or three-cabinet Option 11E interconnected with NTBK78 (A0618443 or A0632902) fiber-optic cables. Summary of items required You cannot use the existing NTAK12 expansion cabinets used with the Option 11E with the Option 11C.
Page 86 Page 86 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C • fiber routing guide for each cabinet • NTDK22 Single Port or NTDK84 Dual Port Fiber Expansion Daughterboard • NTDK79 Single Port or NTDK85 Dual Port Fiber Expansion Daughterboard If the expansion cabinet is within 10 m (33 ft) of the main cabinet, use one of the following Fiber Expansion Daughterboards:...
Page 87: Upgrade To Option 11C
Upgrade an Option 11E with fiber-optic cable to Option 11C Page 87 of 224 Upgrade to Option 11C This section gives a summary of the upgrade steps and the upgrade procedure. Summary of steps The following list reviews the steps to follow to upgrade a two- or three-cabinet Option 11E to Option 11C: Perform a data dump (EDD) on the existing system.
Page 88 Page 88 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Procedure 7 Upgrade Option 11E to Option 11C Connect a TTY terminal to SDI Port 0 of the existing system. CAUTION The TTY terminal must connect to SDI Port 0 to access the Software Installation Program later in this procedure.
Page 89 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 89 of 224 Log in to the system and perform a data dump on the existing system. You must do this step to make sure you back up any changes made after the last data dump.
Page 90 Page 90 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Disconnect the NTAK78 fiber-optic cables from the MFI unit in the main cabinet (one for each expansion cabinet). Note: Do not remove this cable. You need it for the new expansion cabinet.
Page 91 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 91 of 224 Figure 36 Cable Routing Guide Mounting Screws Remove Mounting Bracket and replace with a Cable Routing Guide Mounting Screws Remove the NTBK45 System Core card from the main cabinet. Option 11C and 11C Mini Upgrade Procedures Guide...
Page 92 Page 92 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Set the baud rate switches on the new NTDK20 SSC card to match the settings on the card you removed. (The removed card is a NTBK45 System Core card.) Install the Software Daughterboard and the Security Device on the NTDK20 SSC card as shown in Figure 38 on page 95.
Page 93 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 93 of 224 Figure 37 Cabinet assignments on dual port daughterboards Expansion Daughterboard in connector “Fiber 1” Connection for Cabinet 1 Connection for Cabinet 3 Expansion Daughterboard Connection for Cabinet 2 in connector “Fiber 2”...
Page 94 Page 94 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C cabinet 2 becomes cabinet 3. You must reassign the services that slots 21 to 30 provided to slots 31 to 40 in the upgraded system. — If you use one dual-port and one single-port expansion daughterboard, replace the single port daughterboard in connector “Fiber 1”...
Page 95 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 95 of 224 Figure 38 NTDK20 SSC card Security Device Software Daughterboard First Fiber Expansion Daughterboard Second Fiber Expansion Daughterboard Option 11C and 11C Mini Upgrade Procedures Guide...
Page 96 Page 96 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Connect each fiber-optic cable to the connector on the Fiber Expansion Daughterboard, as shown in Figure 39 on page 97. WARNING Use of the fiber-optic interface product in Option 11C is considered safe.
Page 97 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 97 of 224 Figure 39 Fiber-optic cable connections Fiber cable connections Option 11C and 11C Mini Upgrade Procedures Guide...
Page 98 Page 98 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Figure 40 Plastic Fiber-optic Cable Connection Insert the connector firmly. There is a distinct “snapping” sensation when the connector seats correctly and the clasps engage. V-shaped groove faces outward If the connector has a marking, the clasp hides it when you make the...
Page 99 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 99 of 224 Figure 41 Glass fiber-optic cable connection Glass fiber-optic cable connections Route each fiber-optic cable through the fiber routing guide. Use an NTBK78 (A0632902) 10 m fiber-optic cable to connect the main cabinet to an expansion cabinet located within 10 m (33 ft).
Page 100 Page 100 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Do one of the following to extract the customer database from the existing system: — If you are not using the Database Upgrade Tool, skip this step and go to Step 20 on page 100.
Page 101 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 101 of 224 Select System Upgrade from the Software Installation Main Menu. Select Option 11/11E to Option 11C from the “Select type of upgrade to be performed” menu. • If you are using the Software Daughterboard, select New System Installation or Option 11/11E Upgrade - From Software Daughterboard.
Page 102 Page 102 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C The terminal displays a new installation information summary. Make any necessary changes to the information. Enter the keycodes. Complete the software installation when prompted. Wait for the software installation to finish. CAUTION If for any reason you must terminate the upgrade and revert back to the original Option 11E, terminate now (see Procedure 8 on...
Page 103 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 103 of 224 Figure 42 Door hinge opening Install a fiber routing guide in each expansion cabinet under slot 0 (Fbr Rx), as shown in Figure 43 on page 107. Connect all the cables that you labeled and disconnected from the old cabinets in Step 26 on page 102.
Page 104 Page 104 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C daughterboard in connector “Fiber 2.” The existing cabinet 2 becomes cabinet 3. Table 3 Labeled cable connections — main and expansion cabinet 2 Expansion Cabinet 1 Expansion Cabinet 2 Label on Connect to...
Page 105 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 105 of 224 Label and connect the cables as shown in Table 4 Table 4 Labeled cable connections — Cabinet 2 assigned as Cabinet 3 Expansion Cabinet 2 assigned as Cabinet 3 Current label Connect to New label on...
Page 106 Page 106 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C In each expansion cabinet, connect the fiber-optic cable to the fiber receiver card, as shown in Figure 43 on page 107. WARNING Use of the fiber-optic interface product in Option 11C is considered safe.
Page 107 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 107 of 224 Figure 43 Receiver card and fiber connection Fiber cable connection Cable storage area Option 11C and 11C Mini Upgrade Procedures Guide...
Page 108 Page 108 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Figure 44 Plastic fiber-optic cable connection If the connector has a marking, the clasp will hide it when you make the connection correctly. Insert the connector firmly. There is a distinct “snapping”...
Page 109 Upgrade an Option 11E with fiber-optic cable to Option 11C Page 109 of 224 Figure 45 Glass fiber-optic cable connection Insert plug and twist one-half turn clockwise to lock In each expansion cabinet, install the fiber receiver card in the slot labeled “Fbr Rcvr.”...
Page 110 Page 110 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C Remove any circuit cards you want to keep from the old expansion cabinets and install them in the corresponding slots in the new cabinets. Connect the power to the expansion cabinets. Set the circuit breaker switch on the front of the power supply unit in each cabinet to ON.
Page 111: Restore Data Because Of An Upgrade Failure
Upgrade an Option 11E with fiber-optic cable to Option 11C Page 111 of 224 Figure 46 Cable connection Expansion Connector Restore data because of an upgrade failure This section explains how to revert back to an Option 11E if the upgrade fails. To revert back, insert the following back into slot 0 of the main cabinet and reload the system: •...
Page 112 Page 112 of 224 Upgrade an Option 11E with fiber-optic cable to Option 11C —————————— End of Procedure —————————— 553-3021-250 Standard 7.00 April 2000...
Page 113: Upgrade Cabinet Hardware
Page 113 of 224 Upgrade cabinet hardware This chapter describes how to upgrade cabinets to hold dual port expansion daughterboards and 100 BaseT interconnections. You must upgrade the cabinet when one or more of the following conditions apply: • You are adding more expansion cabinets to a three cabinet system. •...
Page 114: Tools Needed
Page 114 of 224 Upgrade cabinet hardware • bag of screws • upgrade instructions Tools needed You need the following tools to complete the cabinet upgrade: • large slot screwdriver • #2 Posidrive or Phillips screwdriver • 1/4-inch nut driver Upgrade the cabinet The following procedure describes how to upgrade the cabinet.
Page 115 Upgrade cabinet hardware Page 115 of 224 Wait at least five minutes. WARNING Wait at least five minutes before continuing with Step 6. Read the important Caution on the faceplate of the power supply unit. Disconnect the AC power supply cord and, if equipped, disconnect the DC power supply cord from the power supply unit.
Page 116 Page 116 of 224 Upgrade cabinet hardware Remove the grounding clip from the stiffener rail. Note the location and placing of the power supply grounding clip located below the power supply unit (see Figure 48). With a 1/4-inch nut driver (or possibly a #2 Posidrive or Phillips screwdriver), remove the grounding clip from the stiffener rail (see Figure 48).
Page 117 Upgrade cabinet hardware Page 117 of 224 Figure 49 Location of Stiffener Rail Remove power supply unit Stiffener rail Screw location Use #2 Posidrive or Phillips screwdriver Install the new stiffener rail with the removed screws or with the screws supplied in the upgrade kit (see Figure 50). Install the center screw first (the hole for the center screw is round, while the remaining screw holes are slots).
Page 118 Page 118 of 224 Upgrade cabinet hardware Install the power supply grounding clip again (see Figure 48 on page 116). Note: Make sure you position the grounding clip so that it comes in contact with the bottom of the power supply unit. Install a multiple cable routing guide in the location below Slot 0 (the SSC slot or, possibly, the Fbr Rcvr slot).
Page 119 Upgrade cabinet hardware Page 119 of 224 Connect the power supply cords (Figure 48 on page 116). Connect the power to the cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to ON. If equipped with reserve battery power, set the circuit breaker switch on the reserve battery power unit to ON.
Page 120 Page 120 of 224 Upgrade cabinet hardware 553-3021-250 Standard 7.00 April 2000...
Page 121: Upgrade The Ntdk20Ab Ssc To Ntdk20Ea Or Later
Page 121 of 224 Upgrade the NTDK20AB SSC to NTDK20EA or later Procedure 10 on page 123 describes how to upgrade an NTDK20AB SSC card to an NTDK20EA and later, using the NTDK19AA SSC Upgrade Kit. The NTDK20EA SSC card is required to hold dual port expansion daughterboards.
Page 122: How To Handle Circuit Cards
Page 122 of 224 Upgrade the NTDK20AB SSC to NTDK20EA or later Note: It is important that the boot code on the NTDK20EA SSC be at least NTDK34FA Release 01 or later. Check and update the boot code at the start of the procedure on page 123. How to handle circuit cards To prevent damaging circuit cards, always handle them as follows: •...
Page 123: Upgrade The Ssc
Upgrade the NTDK20AB SSC to NTDK20EA or later Page 123 of 224 Upgrade the SSC The following procedure describes how to upgrade the SSC to NTDK20EA. Procedure 10 Upgrade an NTDK20AB SSC to an NTDK20EA Do one of the following: —...
Page 124 Page 124 of 224 Upgrade the NTDK20AB SSC to NTDK20EA or later Disconnect the power from the cabinet. Set the circuit breaker switch on the front of the power supply unit in the cabinet to OFF. If equipped with reserve battery power, set the circuit breaker switch inside the reserve battery power unit to OFF.
Page 125 Upgrade the NTDK20AB SSC to NTDK20EA or later Page 125 of 224 Figure 52 Location of plastic retaining clips Four plastic clips on left side of faceplate Option 11C and 11C Mini Upgrade Procedures Guide...
Page 126 Page 126 of 224 Upgrade the NTDK20AB SSC to NTDK20EA or later Remove the three rivets and remove the routing guide (see Figure 53). Note the location of the three plastic rivets that hold the on-board fiber routing guide to the circuit card. One end of each rivet has a slot.
Page 127 Upgrade the NTDK20AB SSC to NTDK20EA or later Page 127 of 224 Attach the NTDK8302 LED Cable Assembly (Figure 54) in the location left empty by the fiber router. Use the three plastic rivets supplied with the LED cable assembly. Install the rivets in the holes in the circuit card you made note of in Step 9.
Page 128 Page 128 of 224 Upgrade the NTDK20AB SSC to NTDK20EA or later Figure 55 P0891070 SSC Faceplate Remove the existing SIMM (see Figure 56 for location of SIMM). Replace it with the 16 M SIMM provided with the upgrade kit. Install the expansion daughterboards in their assigned fiber connector on the SSC card.
Page 129 Upgrade the NTDK20AB SSC to NTDK20EA or later Page 129 of 224 Figure 56 SSC with cables connected to the daughterboards Location of SIMM Dual Port Expansion Daughterboards Interface cables to expansion cabinets LED cables Cables routed through guide Option 11C and 11C Mini Upgrade Procedures Guide...
Page 130 Page 130 of 224 Upgrade the NTDK20AB SSC to NTDK20EA or later Attach the appropriate upgrade release label from the Label Kit provided with the Upgrade Kit to the faceplate of the SSC in the space provided. Attach the same release number label as the original SSC. For example, if the original SSC was NTDK20AB Release 9, the upgraded SSC becomes NTDK20EA Release 9.
Page 131: Assign Tds/Dtr, Xtd, And Sdi Functions
Page 131 of 224 Assign TDS/DTR, XTD, and SDI functions This chapter describes how to assign the TDS/DTR, XTD, and SDI functions to the NTDK20 Small System Controller (SSC) card. Note: This chapter applies when there are tone-related circuit cards remaining in the system.
Page 132: Summary Of Procedures
Page 132 of 224 Assign TDS/DTR, XTD, and SDI functions • Move some of their functions to the NTDK20 SSC card. • Assign additional functions to the NTDK20 SSC card. Summary of procedures The following procedures are in this chapter. These procedures describe how to change the tone and SDI functions to meet the different requirements of the Option 11C.
Page 133 Assign TDS/DTR, XTD, and SDI functions Page 133 of 224 Configure TDS on the SSC card using LD 17 (shown in Table 5). Table 5 LD 17 - Configure TDS on SSC card. Prompt Response Comments Change. TYPE Configuration data block. CEQU For changes to common equipment...
Page 134 Page 134 of 224 Assign TDS/DTR, XTD, and SDI functions Remove the TDS function using LD 17. To remove the TDS function, follow the instructions in Table 8. Note: If you do not first disable the TDS in LD 34 (see Step 2 on page 132), this step will fail.
Page 135 Assign TDS/DTR, XTD, and SDI functions Page 135 of 224 Configure SDI ports 1 and 2 on the SSC card using LD 17 (shown in Table 10). Refer to the SDI printout you got in Step 1 on page 132. Table 10 LD 17 - Configure SDI ports 1 and 2.
Page 136: Remove The Nt5K20/48 Xtd Card
Page 136 of 224 Assign TDS/DTR, XTD, and SDI functions Perform an EDD backup in LD 43. Use the “EDD” command. —————————— End of Procedure —————————— Remove the NT5K20/48 XTD card Perform this procedure to remove the NT5K20 XTD or NT5K48 XTD card and assign its functions to the NTDK20 SSC card instead.
Page 137: Keep The Tds/Dtr Card While Moving Functions To The Ssc Card
Assign TDS/DTR, XTD, and SDI functions Page 137 of 224 Configure the eight XTD units on the SSC card using LD 13 (see Table 13). Make sure you configure all eight units. Note: You must configure the TDS loop in LD 17 before you can do this step.
Page 138: Move Tds/Dtr And Keep Sdi Ports
Page 138 of 224 Assign TDS/DTR, XTD, and SDI functions Move TDS/DTR and keep SDI ports To move TDS/DTR, you must remove the TDS/DTR function from the NTAK03 TDS/DTR card and then assign it to slot 0. Note: Perform the steps below in the order indicated. You must assign the TDS to the SSC card in slot 0 before you program the DTR units.
Page 139 Assign TDS/DTR, XTD, and SDI functions Page 139 of 224 Configure the eight DTR units on the SSC card using LD 13 (see Table 16). Make sure you configure all eight units. Note: You must configure the TDS loop in LD 17 before performing this step.
Page 140 Page 140 of 224 Assign TDS/DTR, XTD, and SDI functions Procedure 14 Move SDI ports while keeping TDS/DTR Disable SDI ports 1 and 2 in LD 37. Use the DIS TTY N command, where N is the SDI port number. Remove the SDI ports using LD 17.
Page 141: Keep The Tds/Dtr Card While Configuring Additional
Assign TDS/DTR, XTD, and SDI functions Page 141 of 224 Table 19 LD 17 - Configure SDI ports on SSC card. (Continued) (YES), NO Auto enable SDI port. USER BUG, SCH, MTC . . . —————————— End of Procedure —————————— Keep the TDS/DTR card while configuring additional units or ports on the SSC card Follow this procedure to do all of the following:...
Page 142 Page 142 of 224 Assign TDS/DTR, XTD, and SDI functions Note: Systems in North America normally use DTRs and allow the card to operate as a standard DTMF receiver. This step only applies if you are using a DTR. If you use an XTD instead, skip this step and continue to Step 3 on page 142.
Page 143 Assign TDS/DTR, XTD, and SDI functions Page 143 of 224 Procedure 16 Define SDI ports 1 and 2 Load overlay program 17 (LD 17). Configure SDI ports 1 and 2 as shown in Table 23. Table 23 LD 17 - Configure SDI ports 1 and 2. Prompt Response Comments...
Page 144 Page 144 of 224 Assign TDS/DTR, XTD, and SDI functions 553-3021-250 Standard 7.00 April 2000...
Page 145: Option 11/11E Upgrade From Software Daughterboard Or Pcmcia
Page 145 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA This chapter describes how to upgrade an existing Option 11 or 11E to Option 11C using the Software Daughterboard. Manufacturers and distributors ship the Software Daughterboard to the customer site already programmed.
Page 146: Upgrade The Software
Page 146 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA Validate keycodes. Load the software CAUTION Put on the antistatic wrist strap provided in the bottom of the cabinet before handling circuit cards. Static electricity can damage the components of power supplies and circuit cards. Upgrade the software The following procedure describes how to upgrade to Option 11C software system.
Page 147 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 147 of 224 Figure 57 Fiber Expansion Daughterboards on the NTDK20 SSC card Security Device Software Daughterboard First Fiber Expansion Daughterboard Second Fiber Expansion Daughterboard Install the NTDK20 Small System Controller (SSC) card in its slot (slot 0) of the main cabinet.
Page 148 Page 148 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA Observe the terminal screen. One of the following two messages appears and the software installation continues as indicated. — If the message is INSERT SOFTWARE DELIVERY CARD continue with Step 5 on page 148. —...
Page 149 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 149 of 224 Figure 58 PCMCIA card slot location Software Delivery card in Slot A Observe the terminal screen and do one of the following: — If the screen displays the following message: Current system time and date: 00:00:00 -- 00/00/00 continue with Step 7 on page 149.
Page 150 Page 150 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA The following responses are examples of how to enter the system time and date: Enter new time (hh/mm/ss) 08:00:00 <CR> Enter new date (yy/mm/dd) 95/05/01 <CR> 08:00:00 -- 95/05/01 is the new system time and date y <CR>...
Page 151 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 151 of 224 Select type of upgrade to perform. The screen display is as follows: Meridian 1 Software will be installed. Select type of upgrade to be performed: 1. Option 11/11E to Option 11C 2.
Page 152 Page 152 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA Indicate if you are adding packages or not. The screen display shows, for example, feature set Enhanced Business: Feature Set Selection: Enhanced Business Do you wish to add packages? Select no, yes or abort: Do one of the following: —...
Page 153 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 153 of 224 Do one of the following: — Type n (for no), press <CR>, and go to Step 10 on page 151. — Type y (for yes), press <CR>, and continue with the next step, Step 14 on page 153.
Page 154 Page 154 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA Connect the Option 11/11E Software Cartridge to the Database Upgrade Tool. Do one of the following: — If you are using the CCBR Restore file as a database source, complete Step 19 on page 156, then do Step 20 on page 157.
Page 155 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 155 of 224 Install the Database Upgrade Tool and cartridge. See Figure 60. The following text appears on the terminal: Insert the Database Upgrade Tool with the attached Option 11/11E cartridge into Slot B. Press Enter, <CR>, to continue. After you press <CR>, go to Step 19 on page 156.
Page 156 Page 156 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA Select a database using the PCMCIA card. Do one of the following: — If you are installing from a Software Daughterboard, go to Step 14 on page 153. —...
Page 157 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 157 of 224 Review ISM parameters. Note: On a new installation, the ISM parameters displayed on the terminal screen are the default settings related to the Feature Set selection. You can accept these settings without changes or change the settings to meet the requirements of the new system.
Page 158 Page 158 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA a <cr> (abort, return to main menu) If the response was YES go to Step 21 on page 158. If the response was NO go to Step 23 on page 160. Select ISM parameters.
Page 159 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 159 of 224 Confirm ISM parameters. New ISM parameters are: TNS (32000) ACDN (300) AST (5000) LTID (64) RAN_CON (0) RAN_RTE (128) MUS_CON (0) BRAND (0) ACD AGENTS (0) ANALOGUE TELEPHONES (0) ATTENDANT CONSOLES (9999) BRI DSL (64) CLASS TELEPHONES (0)
Page 160 Page 160 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA Define the AUX ID. Note: The default AUX ID is the security ID provided with the Option 11C. You must replace it with the previous Option 11 or Option 11E site ID.
Page 161 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 161 of 224 Example Software Upgrade Summary display: Software Upgrade Summary: Security ID:20000326 Aux ID:12121212 Added Pkgs:215-235 Feature Set:Enhanced Business Database:Company.ABC Example software release information display. Note: The screen displays both the old and the new parameters. S/W Release: 2304C ISM Parameters TNS (32000)
Page 162 Page 162 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA TMDI D-CHANNELS (64) INTERNET TELEPHONES (9999) Is this correct? Do one of the following: — Enter y <CR> (yes) and continue to Step 26 on page 162. — Enter n <CR> (no) and go to Step 10 on page 151. —...
Page 163 Option 11/11E upgrade from Software Daughterboard or PCMCIA Page 163 of 224 Do one of the following: • If the successful message appears, go to Step 27 on page 163. • If the unsuccessful message appears, repeat this step, Step 26 on page 162. After three unsuccessful keycode validation attempts, the following message appears: Keycode validation unsuccessful.
Page 164 Page 164 of 224 Option 11/11E upgrade from Software Daughterboard or PCMCIA 553-3021-250 Standard 7.00 April 2000...
Page 165: Upgrade Option 11C/11C Mini Software To A New Release
Page 165 of 224 Upgrade Option 11C/11C Mini software to a new release This chapter describes how to upgrade software on the Option 11C and the Option 11C Mini to another release using the Software Installation Program. This program is menu-driven. It is clear and direct and includes a Help facility to help you make correct selections.
Page 166: Summary Of Items Required
Page 166 of 224 Upgrade Option 11C/11C Mini software to a new release • For the Option 11C and Option 11C Mini, Procedure 20 on page 186 describes how to revert to the previous software version. CAUTION To complete the upgrade, you must have a new Keycode Data Sheet and one of the following: •...
Page 167 NTDK34FA Release 03. NTDK34FA Release 03 also supports the NTDK21, NTDK81, and NTTK13 Flash Daughterboards on the SSC card. Note: Nortel Networks recommends that you upgrade the boot code to the latest release when you upgrade the software. The boot code is on the programmed PCMCIA card.
Page 168 Page 168 of 224 Upgrade Option 11C/11C Mini software to a new release See Table 24 for the required software releases and the minimum releases of boot code. Table 24 Required software releases and minimum releases of boot code Minimum Daughterboard/ Software System...
Page 169: Upgrade Procedures
Upgrade Option 11C/11C Mini software to a new release Page 169 of 224 Before loading Release 24 on to the Option 11C, check to see which daughterboard is on the system. See Procedure 18 on page 170. Procedure 18 describes how to upgrade software to Release 24 or later on a system equipped with an NTDK21-based Software Daughterboard.
Page 170 Page 170 of 224 Upgrade Option 11C/11C Mini software to a new release Procedure 18 Upgrade software and change the Software Daughterboard to an NTDK81 or NTTK13 Check the existing program store. Log in to the switch and access overlay program 135 (LD 135). Type the following at the prompt: stat mem The output indicates the amount of program store available on the...
Page 171 Upgrade Option 11C/11C Mini software to a new release Page 171 of 224 Figure 61 Software Delivery Card Software Delivery card in Slot A Call up the Software Installation Program using Overlay 143 (LD 143). Check the boot code version as described in “Use the flash boot ROM utility”...
Page 172 Page 172 of 224 Upgrade Option 11C/11C Mini software to a new release Select “1-List Flash Boot ROM” from the Flash Boot ROM menu. The screen displays the Active, Backup, and Software Delivery Card Boot Code versions display. Use Table 25 to determine if you need to update the boot code. Table 25 Minimum boot code requirements for the Software Daughterboard Software you are loading...
Page 173 Upgrade Option 11C/11C Mini software to a new release Page 173 of 224 If the card appears in the Install menu, do the following: From the Main Menu, select “New System Installation - From Software Daughterboard” (item 1). Go to Step 13 on page 173 The card appears on the Install menu if the target software came programmed in advance on a new Software Daughterboard (NTSKxxAJ or higher).
Page 174 Page 174 of 224 Upgrade Option 11C/11C Mini software to a new release Procedure 19 Upgrade the software using a PCMCIA card Note: For Option 11C systems, this procedure requires that the NTDK81 or NTTK13 Software Daughterboard be on the SSC card. To check that you have installed the NTDK81 or NTTK13, see Procedure 18 on page 170.
Page 175 Upgrade Option 11C/11C Mini software to a new release Page 175 of 224 Select the method of starting the Software Installation Program. CAUTION Please read this important message on upgrades There are two methods of starting the Software Installation Program. When you upgrade from Release 22 to 23, 22 to 24, or 23 to 24, you must use the SYSLOAD method of upgrading.
Page 176 Page 176 of 224 Upgrade Option 11C/11C Mini software to a new release Log in to the system. Type LOGI and press <CR>. 3$66" displays. Respond to prompt. 3$66" Note: The response to is distinct in each system. The following response is an example only.
Page 177 Upgrade Option 11C/11C Mini software to a new release Page 177 of 224 Update the boot code. Check the boot code version as described in “Use the flash boot ROM utility” on page 211. The following list reviews the steps to follow to check the boot code: Select “Utilities”...
Page 178 Page 178 of 224 Upgrade Option 11C/11C Mini software to a new release Note: In the software menu, Option 11C appears for both Option 11C and Option 11C Mini. The “Select the Feature Set You Wish to Enable” menu displays. Select the feature set to enable from the list displayed.
Page 179 Upgrade Option 11C/11C Mini software to a new release Page 179 of 224 Do one of the following: — Enter n <CR> (no) and go to Step 10 on page 178. — Enter y <CR> (yes) and continue with the next step, Step 13 on page 179.
Page 180 Page 180 of 224 Upgrade Option 11C/11C Mini software to a new release Select ISM parameters. Example screen display: Enter new ISM parameters, <cr> to leave as is: TNS (1000) ACDN (0300) AST (0100) LTID (0100) RAN_CON (0012) RAN_RTE (9999) MUS_CON (0100) BRAND (0) ACD AGENTS (1000)
Page 181 Upgrade Option 11C/11C Mini software to a new release Page 181 of 224 Confirm the ISM parameters. Example screen display: New ISM parameters are: TNS (1000) ACDN (0300) AST (0100) LTID (0100) RAN_CON (0012) RAN_RTE (9999) MUS_CON (0100) BRAND (0) ACD AGENTS (1000) ANALOGUE TELEPHONES (0100) BRI DSL (0100)
Page 182 Page 182 of 224 Upgrade Option 11C/11C Mini software to a new release Note 2: For the Option 11C Mini, the Security ID and the Current AUX ID numbers are always the same. Example screen display: Security ID: 20000326 Current AUX ID: 20000326 Do you wish to change the AUX ID? Do one of the following: —...
Page 183 Upgrade Option 11C/11C Mini software to a new release Page 183 of 224 Review and confirm the information you entered. Example screen display: Software Upgrade Summary: Security ID: 20000326 Aux ID: 12121212 Database: Pre-Configured Database - Enhanced Business S/S Release: 2202b2308b Feature Set: Enhanced Business Added Pkgs: none ISM Parameters:...
Page 184 Page 184 of 224 Upgrade Option 11C/11C Mini software to a new release Do one of the following: — Enter y <CR> (yes) and continue with Step 20 on page 184. — Enter n <CR> (no) and go to Step on page 178. —...
Page 185: Revert To The Previous Release Of Software
Upgrade Option 11C/11C Mini software to a new release Page 185 of 224 Do one of the following: — Enter y <CR> (yes). This procedure is at an end. — Enter n <CR> (no) and go to Step on page 177. —...
Page 186 Page 186 of 224 Upgrade Option 11C/11C Mini software to a new release Procedure 20 Revert to previous software procedure If you need to, install the Software Delivery (PCMCIA) card. Locate slot A in the PCMCIA socket in the faceplate of the Option 11C NTDK20 SSC or the Option 11C Mini NTDK97 MSC card.
Page 187 Upgrade Option 11C/11C Mini software to a new release Page 187 of 224 Start system reload (SYSLOAD). For Option 11C systems, set the circuit breaker on the front of the power supply to OFF and then to ON. For Option 11C Mini systems, turn the power switch located on the inside front panel to OFF and then to ON.
Page 188 Page 188 of 224 Upgrade Option 11C/11C Mini software to a new release Select item 6 from the Utilities Menu. Screen display: Utilities Menu: 1. Restore backed Up database 2. Archive Database Utilities 3. Install Archived database 4. Review Upgrade Information 5.
Page 189: For An Upgrade Done Using A Programmed Software Daughterboard (Option 11C)
Upgrade Option 11C/11C Mini software to a new release Page 189 of 224 For an upgrade done using a programmed Software Daughterboard (Option 11C) The following list reviews the steps you follow to revert to the previous database: Shut down the system. Install the old daughterboard.
Page 190 Page 190 of 224 Upgrade Option 11C/11C Mini software to a new release 553-3021-250 Standard 7.00 April 2000...
Page 191: Feature Set And Ism Parameters Upgrade
Page 191 of 224 Feature set and ISM parameters upgrade This chapter describes how to upgrade the feature set and ISM parameters on an Option 11C/Option 11C Mini. This procedure applies when you are not upgrading to a new release (same release upgrade). You do not need the Software Delivery (PCMCIA) card to perform this type of upgrade.
Page 192 Page 192 of 224 Feature set and ISM parameters upgrade Note: To answer the following questions, you need information about the Keycode Data Sheet. Please have it available. Procedure 22 Upgrade feature set and ISM parameters Start the Software Installation Program using overlay program 143.
Page 193 Feature set and ISM parameters upgrade Page 193 of 224 Define the AUX ID. The default AUX ID is either the security ID provided with the Option 11C or the Option 11C Mini, or the original 11/11E site ID. Note: The AUX ID is on your Keycode Data Sheet and must match either the security ID (11C or 11C Mini) or the original site ID (11, 11E).
Page 194 Page 194 of 224 Feature set and ISM parameters upgrade 553-3021-250 Standard 7.00 April 2000...
Page 195: Restore A Backed Up Database
Page 195 of 224 Restore a backed up database This chapter describes how to use the Restore Backed Up database utility to restore a database from any of the following sources: • the backup flash drive (using LD 43) • a software delivery (PCMCIA) card (using LD 43) •...
Page 196 Page 196 of 224 Restore a backed up database Select “Restore Backed Up Database” (item 1) from the Utilities Menu. Select source of database. The selections screen display: Select Restore Database Source: 1. Backup Flash Drive 2. External Drive 3. Option 11C CCBR Restore file 4.
Page 197 Restore a backed up database Page 197 of 224 Confirm restore database from the external drive (PCMCIA card) The following message displays: Restoring primary drive from External Drive. (Date and time) System Restart required to activate restored database Are you sure you wish to perform the Restore? Confirm that you want to continue with the restoration.
Page 198 Page 198 of 224 Restore a backed up database — If the restoration is not successful and the BKP011 message displays, go to Step 1 on page 195. — If the restoration is not successful and any message that is not the BKP011 message displays, go to Step 2 on page 195.
Page 199: Configure 3900 Series Language
Page 199 of 224 Configure 3900 series language This chapter describes how to configure 3900 series set languages in an identified Option 11C or Option 11C Mini system using the Software Delivery (PCMCIA) card. Summary of steps The following list reviews the steps to follow to install 3900 series set language for the system: Make sure you have installed the Software Delivery card.
Page 200 Page 200 of 224 Configure 3900 series language Select Utilities from the Main Menu. The Utilities menu displays: Utilities Menu: 1. Restore Backed Up database 2. Archive Customer defined databases 3. Install Archived database 4. Review Upgrade Information 5. Clear Upgrade Information 6.
Page 201 Configure 3900 series language Page 201 of 224 Change 3900 series set language menu: 1. List 3900 series language sets. 2. Change current 3900 series language set. 3. Restore 3900 series language set. [q]uit, [r]restore, [m]ain menu, [h] help or [?],<cr> - redisplay Select item 2 (Change current 3900 series language set.).
Page 202 Page 202 of 224 Configure 3900 series language 553-3021-250 Standard 7.00 April 2000...
Page 203: Archive And Remove Databases
Page 203 of 224 Archive and remove databases This chapter describes how to use the archive feature to do the following: • archive a new customer database • list the archived databases • remove existing archived databases You can define the database in an off-site lab environment and save (archive) it on a Software Delivery (PCMCIA) card until you need it.
Page 204: Summary Of Steps
Page 204 of 224 Archive and remove databases Summary of steps The following list reviews the steps you must follow to archive a customer database: Check to make sure you have the correct Software Delivery card installed. Select the Utilities function. Select the Archive option.
Page 205 Archive and remove databases Page 205 of 224 Select the archive function. Screen display: Customer Database Archives: 1. List customer databases 2. Remove customer database 3. Archive a customer database [q]uit, [p]revious, [m]ain, [h]elp or [?] <cr> - redisplay Enter Selection: Do one of the following: —...
Page 206 Page 206 of 224 Archive and remove databases Add the customer database to the archive. When you choose to add a customer database to the archive, the screen displays the following prompt: Enter a Customer name for your customized data: Type in the name for this archived database.
Page 207: Install An Archived Database
Page 207 of 224 Install an archived database This chapter describes how to install an archived customer database in an identified Option 11C or Option 11C Mini system using the Software Delivery (PCMCIA) card. Summary of steps The following list reviews the steps to follow to install an archived customer database: Make sure you have installed the Software Delivery card.
Page 208 Page 208 of 224 Install an archived database Select Utilities from the Main Menu. The Utilities menu displays: Utilities Menu: 1. Restore Backed Up database 2. Archive Customer defined databases 3. Install Archived database 4. Review Upgrade Information 5. Clear Upgrade Information 6.
Page 209: Review And Clear Upgrade Information
Page 209 of 224 Review and clear upgrade information This chapter describes how to use the Review Upgrade Information and Clear Upgrade Information options. These options allow you to • review entered upgrade information • clear the upgrade information from the Software Installation Program if you need to Summary of steps The following list is a summary of steps to review and clear upgrade...
Page 210 Page 210 of 224 Review and clear upgrade information Select the method of starting the Software Installation Program. Note: For more detailed instructions for this and the following steps, see Procedure 19 on page 174. Use Overlay 143 to start the Software Installation Program. Select Utilities from the Main Menu.
Page 211: Use The Flash Boot Rom Utility
Software Daughterboard Note: The updated boot code supports the NTDK21, NTDK81, and NTTK13 Software Daughterboards. Nortel Networks recommends that you update the boot code when you upgrade software whether or not you are replacing the existing NTDK21 Software Daughterboard with the NTDK81 or NTTK13.
Page 212: Use The Flash Boot Rom Utility
Page 212 of 224 Use the flash boot ROM utility Select the Utilities function. Select the Flash Boot ROM utility. Select the Flash Boot ROM option you want. Start the selected Flash Boot ROM function. Use the Flash Boot ROM utility The following procedure describes how to use the Flash Boot ROM utility.
Page 213 Use the flash boot ROM utility Page 213 of 224 Select an option from the Flash Boot ROM Utilities menu. The screen displays the options: Flash Boot ROM Utilities Menu: 1. List Flash Boot ROM 2. Upgrade Flash Boot ROM 3.
Page 214 Page 214 of 224 Use the flash boot ROM utility — the version of the backup Flash Boot ROM (if it exists) — the version of the Flash Boot ROM on the Software Delivery (PCMCIA) card (if it exists). The following are four examples of possible screen displays and what you must do in each situation.
Page 215 Use the flash boot ROM utility Page 215 of 224 Example 2: There is no Software Delivery card (PCMCIA) installed. Flash Boot ROM Summary: Active -- NTDK34AA REL 02 (the version which is active) Backup -- NTDK34AA REL 01 (the previous active version Software Delivery Card -- card not installed If you see a display like Example 2, you must install the Software Delivery card.
Page 216: Update The Boot Code
Page 216 of 224 Use the flash boot ROM utility If you see a display like Example 4, return to Step 5 on page 213. Perform or terminate Flash Boot ROM upgrade. The following message displays: Upgrading Active Boot ROM to NTDK34AA REL 03 System Restart required to activate Flash Boot ROM upgrade.
Page 217 Use the flash boot ROM utility Page 217 of 224 Note: Nortel Networks recommends that you upgrade the boot code to the latest release when you upgrade the software. The boot code is on the programmed PCMCIA card. See Table 28 for the required software releases and minimum releases of boot code.
Page 218 Page 218 of 224 Use the flash boot ROM utility Procedure 29 Update the boot code Note: You will not interrupt service on the system while performing this procedure. Insert the Software Delivery card in slot A of the PCMCIA socket located in the faceplate of the Option 11C NTDK20 SSC card or the Option 11C Mini MSC card.
Page 219 Use the flash boot ROM utility Page 219 of 224 Select Flash Boot ROM Summary (item 1) from the Flash Boot ROM Utilities menu. Determine the Release (REL) number of the active boot code. You will see a response like the following: Active –- NTDK34AA REL 05 (REL number will vary) Backup -- NTDK34AA REL 02 (REL number, if one is listed, will vary)
Page 220 Page 220 of 224 Use the flash boot ROM utility Insert the Software Delivery card in slot A in the PCMCIA socket. Locate slot A in the faceplate of the NTDK20 Small System Controller (SSC) card. Load the Software Installation Program (LD 143). Select Utilities (item 3) from the Main Menu.
Page 221 Use the flash boot ROM utility Page 221 of 224 — Is the daughterboard blank? If so, you can load the Release 23 software following the instructions found in the starting up and testing the system chapter of Option 11C Planning and Installation Guide (553-3021-210) .
Page 222 Page 222 of 224 Use the flash boot ROM utility 553-3021-250 Standard 7.00 April 2000...
Page 223: Installation Summary
Page 223 of 224 Installation summary This chapter describes how to get an installation summary for the Option 11C or Option 11C Mini using the Utilities menu. Summary of steps The following steps review how to get an installation summary: Select the Utilities function.
Page 224 Page 224 of 224 Installation summary 553-3021-250 Standard 7.00 April 2000...
Page 226 Upgrade Procedures Guide Copyright © 1996– 2000 Nortel Networks All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been...

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