Troubleshooting Specific Protocols; Troubleshooting A Site Manager Problem - Bay Networks Baystream 7 Configuration And Troubleshooting Manual

10.
Troubleshooting Specific Protocols
Read the following section if you have isolated the problem to a network protocol.
If the problem appears to be with the Internet Protocol (IP), refer to the
BayStream manual, Troubleshooting and Testing.
The following references have detailed protocol information, including examples,
that may help you isolate and correct a problem. They do not, however, have
explicit troubleshooting information. For information on:
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Troubleshooting a Site Manager Problem

If you appear to be having a problem with Site Manager, refer to the BayStream
manual, Troubleshooting and Testing. Examples of Site Manager problems
include:
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115623B Rev. 00
Do one corrective task at a time.
Always perform one corrective task at a time. Then repeat the test that you
performed to identify the problem to validate the correction. Verify whether
the task solved the problem before performing the next corrective task.
This way, you know which task solved the problem. If you perform multiple
corrective tasks without verifying the success of each sequentially, you may
unintentionally complicate the original problem. You may also:
• Solve the problem, but cause another.
• Solve the problem without knowing how you solved it.
Frame relay, refer to the BayStream guides, Configuring Frame Relay
Services for IP Routing, or Configuring Switched Access to Frame Relay, as
appropriate for your system
PPP, refer to the BayStream manual, Configuring Line Services
Inability to start Site Manager or establish a Site Manager session with the
BayStream platform
No response from the target device
UNIX workstation generating core dumps
Inability to find a file, a UDP port number for SNMP, or a valid working
directory or path
BayStream Multiservice Software Version 7.2
Troubleshooting
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