Bay Networks Baystream 7 Configuration And Troubleshooting Manual page 127

Table 11-1. Problem Symptoms and Likely Causes
If the symptoms are
limited to
Multiple protocols on
multiple ports within
one slot
Multiple protocols on
multiple ports within all
slots in the BayStream
platform
Multiple BayStream
platforms
115623B Rev. 00
The most likely cause is
If the same protocols are running
OK in other slots, the problem is
most likely physical.
An operational problem -- such
problems interfere with the basic
operation of the hardware and
software. These problems include:
-- Damaged router
-- Power problems
-- Blown fuse
-- LEDs not lit
-- Router won't boot
-- Wrong boot PROM
-- Incorrect BayStream
software image for the
BayStream platform
-- BayStream software image
and configuration file are not
the same on all ports
-- Lost password
-- No space left on memory card
-- Memory or buffer problem
-- Bad Forward Checksum errors
-- Fault message
The problem is most likely due to
an external device.
BayStream Multiservice Software Version 7.2
(continued)
Do the following/Look here for information
Possible actions include
-- Examining the log to ensure that the link
module is working, and if not, what is the
current state and why it is that way.
-- Determining the media-specific state of
the connector in question, using the
Statistics Manager Quick Get tool.
-- Ensuring that you have the proper cable
for the device and application you are
using.
Refer to the Cable Guide for guidelines. Also
verify that both ends of all cables firmly
connect to the proper interfaces.
Refer to the chapter on troubleshooting an
operational problem in the BayStream guide
Troubleshooting and Testing .
Try to determine which device is the origin of
the problem.
Troubleshooting
11-7