Bay Networks Baystream 7 Configuration And Troubleshooting Manual page 130

Configuring and Troubleshooting Bay Dial VPN Services
Caution: Always save a copy of the entire log to your memory card when a
fault appears. The BayStream platform saves the log to a memory card only
when you issue the Technician Interface
format of the log file is binary. If you request help from the Bay Networks
Technical Response Center, they may need the binary version of the log file to
troubleshoot the problem. Do not delete the log file from the BayStream
platform until you are sure that you have solved the problem.
3.
Caution: Illegal values can disrupt the operation of the BayStream platform.
Caution: Any time you change the setting of a base protocol object, the
modified protocol may restart. Consequently, users of the network may lose
their connections. If possible, schedule such configuration changes when they
will minimize network disruption.
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Display and change configuration settings and statistics.
You can use the Site Manager Statistics Manager and Configuration Manager
to access the BayStream platform's management information base (MIB) and
display or change configuration settings.
When you use the Configuration Manager to make changes and select
File>Save, the router automatically changes the value in volatile memory.
Remember to save the changes to a file on the BayStream platform's memory
card or floppy disk before rebooting. When using the Configuration Manager
in dynamic mode, select File>Save. If you do not specify a volume, the
BayStream platform saves the file to the default volume.
If you enter a get command and the message "object does not exist" appears,
first check the spelling and case of the object name. Then configure and
enable the object.
The Statistics Manager also lets you monitor a BayStream platform's status
and performance. You can access the statistical values in the MIB by using the
following options in the Tools menu of the Statistics Manager window:
BayStream Multiservice Software Version 7.2
save log <filename> command. The
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