Using The System Logs (Syslogs) To Diagnose Problems - Bay Networks Baystream 7 Configuration And Troubleshooting Manual

Configuring and Troubleshooting Bay Dial VPN Services

Using the System Logs (syslogs) to Diagnose Problems

11-8
The Remote Annex provides two mechanisms for logging events: host-based
security and a 4.3BSD-style syslog daemon. Host-based security maintains an
audit trail of user activity. The security server logs each event as a message to
its ACP log file. Security logging is enabled automatically when you enable
host-based security for the Annex. Refer to the Remote Annex Administrator's
Guide for UNIX for the details of these mechanisms. The Remote Annex CLI
commands assist in monitoring Annex activities, including:
• Logging user and Annex activities
• Displaying user activity (audit trail)
• Displaying Annex statistics
• Monitoring serial line activity
You can display the events log file for the BayStream platform by using the
Events Manager tool's option File > Get Current File. You can also use the
Technician Interface or Events Manager to filter the display of events
messages; for example, by the severity of the event messages, the software
entity reporting them, and the number of the slot from which the entity
reported them.
On the Annex side, you can use the CLI
name, the jobs the user is running, when the connection began, any idle time,
and the source of the connection. The CLI
Annex statistics, statistics for one or more serial ports, or statistics for the Dial
VPN tunnel.
Refer to Event Messages and the Remote Annex Administrator's Guide for
UNIX (and, if applicable to your network, Remote Annex 6300 Supplement to
the Remote Annex Administrator's Guide for UNIX , or Managing Remote
Access Concentrators Using Command Line Interfaces.) for descriptions of
the format and meaning of the event messages.
If a fault event message appears in the log, use the procedures in this guide
and in the BayStream manual Troubleshooting and Testing and the Remote
Annex Administrator's Guide for UNIX (and, if applicable to your network, in
the Remote Annex 6300 Supplement to the Remote Annex Administrator's
Guide for UNIX) to isolate and correct the problem.
For a list of some helpful Remote Annex syslog messages and their meanings,
refer to Appendix B, "Syslog
BayStream Multiservice Software Version 7.2
command to display the user
who
stats command displays general
Messages."
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