Nortel CallPilot User Manual page 20

20 Chapter 3 Troubleshooting your CallPilot system
To run the POST
Step
1
2
Interpreting POST diagnostics
This section provides an explanation of the POST diagnostic codes.
POST beep codes
If an error occurs before video initialization, the POST emits beep codes
that indicate errors in hardware, software, or firmware.
A beep code is a series of separate tones, each equal in length.
If your system emits POST beep codes, record the beep code sequence and then
call Nortel technical support before attempting to correct the problem. Ensure
you have the required system information. Some POST beep codes are fatal and
can require that you replace the server.
POST beep codes
Beep count
1, 2, or 3
Copyright © 2007, Nortel Networks
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Action
Power up the CallPilot server and monitor.
Result: After a few seconds, the POST begins to run.
After the memory test, various screen prompts and messages
appear. The screen prompts can be accompanied by a single beep.
Observe the screen for any error messages and listen for POST
beep codes. When the POST is complete, the server beeps once.
If the server halts before the POST is finished, the server emits a
beep code indicating that a fatal system error requires immediate
attention. For more information, see
(page 20).
If the POST can display a message on the monitor, the server emits
two beeps as the message appears.
Record the message that appears on the monitor and the beep code
that you hear. This information is useful if you need assistance from
your technical support representative.
Description
Memory error.
Nortel CallPilot
1005r Server Maintenance and Diagnostics
NN44200-704 01.06 Standard
5.0 19 July 2007
"Interpreting POST diagnostics"
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ATTENTION