Call Forward - Follow Me - Vodavi STARPLUS Triad-S Manual

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Chapter 2 - Features and Operation

Call Forward - Follow Me

Description
The Follow Me feature lets a user who is away from their station, activate/deactivate call
forwarding from another station in the system. This lets the user forward their calls to their
current location or into Voice Mail, ACD/UCD, Hunt Groups, or to any other station in the
system. When this call forward is activated, all calls presented to the forwarded station
forward to the destination station immediately.
Operation
To activate Follow Me Call Forwarding:
1. Lift the handset or press ON/OFF button.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial station number of the station from which forwarding is desired.
4. Dial the appropriate forwarding condition code.
[6] = All Calls
[7] = No Answer
5. Dial the three- or four-digit destination number where calls are to be forwarded. (Station,
Voice Mail, ACD/UCD, or Hunt Group.) A confirmation tone sounds.
6. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
To remove Follow Me Call Forwarding:
1. Lift the handset or press ON/OFF button.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial the station number of the station that forwarding is to be cancelled.
4. Dial [6] (regardless of the forward condition).
5. Redial the same station number. Confirmation tone sounds and FWD LED extinguishes.
To establish Follow Me Call Forwarding (off-site location):
1. Dial into the system on a DISA or TIE trunk. Enter the DISA access code, if applicable.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial the station number of the station from which forwarding is desired.
4. Dial the appropriate forwarding condition code.
[6] = All Calls
[7] = No Answer
5. Dial the three- or four-digit destination number where calls are to be forwarded. (System
Speed Bin, Station, Voice Mail, ACD/UCD, or Hunt Groups.) A confirmation tone sounds;
five seconds later a dial tone is received.
To remove Follow-me Call Forwarding (off-site location):
1. Dial into the system on a DISA or TIE trunk. Enter the DISA access code, if applicable.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3. Dial the station number of the station that forwarding is to be cancelled.
4. Dial [6] (regardless of the forward condition).
5. Redial the same station number. Confirmation tone sounds; 5 secs later = dial tone.
[8] = Busy
[9] = Busy/No Answer
[8] = Busy
[9] = Busy/No Answer
Call Forward