Voice Mail Ran Announcer Options - Vodavi STARPLUS Triad-S Manual

Uniform Call Distribution
When using the Digital Voice Mail as a RAN Announcer, the following options are available:
Option
0
1
2
3
4
5
6
7
8-9
Programming Steps
If Recorded Announcement (RAN) devices are installed to operate with UCD, these tables
must be programmed.
1. Press FLASH and dial [62]. The following message displays:
The top left button in the flexible button field is lit for programming UCD RAN
Announcement Table #1.
2. To change to another UCD RAN Announcement Table, press FLASH 62 and a flexible
button 2-8 for Tables 2-8 respectively.
ANNOUNCEMENT
TABLE 1
✺
ANNOUNCEMENT
TABLE 5
✺
Table 4-4: Voice Mail RAN Announcer Options
Do NOT take a menu action on any DTMF dialed by the caller; DO NOT
play Place in Queue or Hold Time message. (Default)
Take menu action only on DTMF dialed by the caller; DO NOT play
Place in Queue or Hold Time message.
DO NOT take menu action on any DTFM dialed by user; play the Place
in Queue message only.
Take menu action on DTMF; play the Place in Queue message.
DO NOT take menu action on any DTFM dialed by user; play the Hold
Time Message only.
Take menu action on DTMF; play Hold Time message.
DO NOT take menu action on any DTFM dialed by user; play the Place
in Queue and Hold Time message.
Take menu action on DTMF; play the Place in Queue and Hold Time
message.
Not used at this time
DVM software version must be 2.90B or greater to have RAN functionality.
No Message Duration for type [4] entries is required.
A NN OU N CE M E N T TA B LE 1
T Y P E # I D X # ###
ANNOUNCEMENT
TABLE 2
1 Q ✺ 2
ANNOUNCEMENT
TABLE 6
✺
5 T 6
Action
TI ME ## #
ANNOUNCEMENT
TABLE 3
W ✺ 3 E
ANNOUNCEMENT
TABLE 7
✺
Y 7 U
Chapter 4 - Call Distribution - ACD/UCD
ANNOUNCEMENT
TABLE 4
✺ 4 R
ANNOUNCEMENT
TABLE 8
✺
8 I
4-41