Attendant Voice Mail Alarm Clear; Dss/Blf Console With Map; Busy Lamp Field Indicators; Direct Station Calling - Vodavi STARPLUS Triad-S Manual

3-16
Chapter 3 - Attendant Features and Operation
»
If all Attendants in the system are unavailable, no Attendants are available for
internal/external callers.
»
Recalls are directed to all programmed available Attendants.
»
If only one Attendant is programmed in the system, and that Attendant is unavailable,
users dialing zero hear an error tone.

Attendant Voice Mail Alarm Clear

Description
The Attendant display shows an alarm condition when the system detects that the digital
voice mail is out of service.
Operation
The attendant can dial feature code [656] to clear any alarm from the display. It will not clear
the condition, just clear the display.

DSS/BLF Console with Map

Description
An optional Direct Station Selector (DSS) console is available which may be associated with
an Attendant station to provide additional buttons for DSS/Busy Lamp Field (BLF) features.

Busy Lamp Field Indicators

Each station key on the DSS console has a corresponding indicator that shows whether the
station is idle or busy. The indicator is lit when the station is busy and unlit if the station is
idle. A station in DND mode is shown by a flashing indicator.

Direct Station Calling

Enables the Attendant to make an intercom voice call to any digital telephone in the system.
You can automatically put an outside caller on hold and simultaneously make an intercom
call to an internal station; also you can transfer an intercom or outside call that is on hold to
another station.

Release Key

Allows the Attendant to disconnect calls while off-hook, speeding up call handling time.

Transfer Search

Allows the Attendant to make a series of intercom calls without hanging up the handset. An
intercom connection is switched to another station whenever a DSS key is pressed. Pressing
the next DSS key terminates the previous intercom call.
Attendant Voice Mail Alarm Clear