Attendant Unavailable - Vodavi STARPLUS Triad-S Manual

Attendant Unavailable

Programming Steps
1. Press FLASH and dial [10]. The following message displays:
2. Enter a valid station number (100-8999) on the dial pad, followed by a "1" to add or "0" to
delete the attendant assignment.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT ... Station 100 is assigned as the first attendant.
Attendant Unavailable
Description
The Attendant Unavailable feature lets Attendant stations have a button that places their
station in an Unavailable Mode. When the station is in the Unavailable Mode, the next
Attendant station receives dial "0" calls and recalls. This feature is based on having the three
programmed Attendant stations.
Operation
1. When the (first programmed) Attendant presses the preprogrammed UNAVAILABLE
flexible button,
-or-
Dials the Attendant Unavailable code [607] on the dial pad, the following results occur:
2. When the first Attendant repeats the process (using Unavailable button or code [607]), the
following results occur:
Conditions
»
This feature lets the programmed Attendant stations receive Attendant recalls only. No
other Attendant type functions are given to this station when the station is in the
Attendant mode.
»
If Attendant A (first programmed) is available, incoming calls and recalls are directed to
this station regardless of other Attendant stations status.
»
The special ring mode can be set so the alternate Attendant does not receive an
incoming CO ring until the main Attendant places their phone in special and unavailable
modes.
ATN D S TA AS S IG N M E NT
1 0 0 , # ### , ### #
The LED on the flexible button lights solid, if programmed.
Recalls and dial "0" calls now ring at the second Attendant.
If the second Attendant places their phone in unavailable, the third Attendant
receives recalls and dial "0" calls.
The LED on the flexible button, if programmed, extinguishes.
The first Attendant resumes normal operation.
The second and third Attendants will not receive recalls or dial "0" calls.
Chapter 3 - Attendant Features and Operation
3-15