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Error Code
016-529
An error occurred when connecting to the Remote Download server.
Confirm the following items:
• If the network cable is connected properly.
• If the Remote Download server is correctly set on the network.
016-535
The firmware update file specified on the Remote Download server does not exist. Confirm the file on
the Remote Download server.
016-536
The server name could not be resolved when connecting to the Remote Download server.
Check the following items:
• If the connection with the DNS server is correct.
• If name of the Remote Download server is registered to the DNS server.
016-537
The port of the destination Remote Download server is not open.
Confirm if the port is open of the Remote Download server.
016-538
An error occurred when writing the firmware update file to the hard disk.
The file obtained from the Remote Download server could not be written to the hard disk. Confirm the
amount of available space, and delete files that are no longer required. Alternatively, replace the hard
disk.
016-543
The specified domain deleted from the ApeosWare Authentication Management or ApeosWare
Authentication Agent.
Add the domain to the ApeosWare Authentication Management or ApeosWare Authentication Agent.
016-545
The specified domain was deleted from the ApeosWare Authentication Management or ApeosWare
Authentication Agent.
Adjust the times of the computer of the active directory and the computer on which the ApeosWare
Authentication Management or ApeosWare Authentication Agent is installed. Also, if the Windows
Time Service of the computer on which the ApeosWare Authentication Management or ApeosWare
Authentication Agent is installed has stopped, start the service.
Refer to
• ApeosWare Authentication Management Manual or ApeosWare Authentication Agent Manual
016-546
A local user tried to obtain the information of another user.
Contact our Customer Support Center.
016-548
The machine is not registered in the ApeosWare Authentication Management or ApeosWare
Authentication Agent.
Register the machine in the ApeosWare Authentication Management or ApeosWare Authentication
Agent.
For more information on the process, refer to the manual for the ApeosWare Authentication
Management or ApeosWare Authentication Agent.
Refer to
• ApeosWare Authentication Management Manual or ApeosWare Authentication Agent Manual
016-553
The ApeosWare Authentication Management or ApeosWare Authentication Agent does not support
the interface version of the machine.
Make sure the supported version to upgrade the ApeosWare Authentication Management or
ApeosWare Authentication Agent.
016-554
The login name and password used for domain user authentication of the Authentication Agent is
invalid.
Correctly set the login name and password used for domain user authentication of the Authentication
Agent.
016-555
Connection to the ApeosWare Authentication Management or ApeosWare Authentication Agent to the
database or the active directory timed out.
Check whether you can connect from the ApeosWare Authentication Management or ApeosWare
Authentication Agent to the database or the active directory.
Refer to
• ApeosWare Authentication Management Manual or ApeosWare Authentication Agent Manual
Cause/Remedy
6.7 Error Messages and Error Codes
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