Agilent Technologies Infinium DCA 86100A Service Manual page 26

Wide-bandwidth oscilloscope
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General Information
Software License Maintenance, 86100C
12 Close the window.
Cancel ASL License
Even though license data is removed from the DCA, entries at Agilent Software Licensing still
Entry
need to be removed or cancelled. Future enquiries at the ASL web site for the refurbished DCA
must not show previous entitlements. If the motherboard or hard disk drive is subsequently
replaced, the previous license data must not be installed on the DCA unless there is an entitle-
ment for it. The procedure below will cancel any licenses for a particular serial number at ASL.
N O T E
You must have full Support Login capabilities at the ASL web site before proceeding. Contact
your Factory support representative if you require assistance with the login process.
1 Log in to the following ASL web site:
2 After successfully logging in, click on Licensing Support.
3 Click on Query Licence Data.
4 At the next screen, follow the instructions to query license data.
a Pull down and select Search Context: ASL (License) Information
b Select Search by: Serial Number.
c Select Search Condition: Contains.
d Enter Value of the serial number of the 86100C.
N O T E
Use care not to add spaces before or after the number.
e Select date range: All Dates.
f Click on Search.
5 On the next screen, refer to the first column titled:
6 Record the order number or print the page. You will be referring to this number on future steps.
7 Click Home.
8 Click Update Order Header.
9 On the next page select a Vendor/Entity Name: pull down and select AGILENT-DVS.
10 Fill in the Order Number in the Vendor/Agilent Order Number field.
11 Click Search
12 Change Current Status to: CANCELLED
13 In Update Notes write the serial number of the DCA and the following text:
14 This completes the process to remove a software license.
1-20
http://pamirs.cos.agilent.com/license/main.asp
Vendor/Agilent Order Number
Cancel license issued to previous owner

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