Other Printing Problems - Ricoh Pro C7200S Operator's Manual

11. Troubleshooting
The cause is displayed on the screen of
the control panel.
The interface cable is not connected
correctly.
The correct interface cable is not being
used.
The interface cable was connected after
the power was turned on.
The login user name, login password, or
driver encryption key is invalid.
Advanced encryption has been set using
the extended security function.
When the Data In indicator does not light
up or flash after a print job starts, data is
not being sent to the machine.
If printing does not start, contact your service representative.

Other Printing Problems

This section describes likely causes of and possible solutions for problems that can occur when printing
from a computer.
482
Cause Solution
Check the error message or warning status on the control
panel, and then take the required action. For details
about solutions, see page 431 "Messages Displayed
When You Use the Printer Function".
For details about how to connect interface cables
correctly, see "Connecting to the Interface", Device
Management.
The type of interface cable you use depends on the
computer. Be sure to use the correct one. If the cable is
damaged or worn, replace it. For details about the
interface cable, see "Connecting to the Interface", Device
Management.
Connect the interface cable before turning on the power.
Check the login user name, login password, or driver
encryption key.
Check the extended security function settings. For details
about extended security function settings, see "Specifying
the Extended Security Functions", Security Guide.
• When a cable is used to connect the computer
directly to the machine, check whether the print
ports are configured correctly.
• When the computer is connected to the network,
ask your administrator about the computer's
network connection.