11. Troubleshooting
Message
"Hardware Problem:
Ethernet"
"Hardware Problem: HDD"
"Hardware Problem: USB"
"Load following paper in n.
To force print, select
another tray and press
[Continue]."
("n" is replaced by a
variable.)
"Paper in staple tray. Open
cover and remove paper."
432
Cause
An error has occurred in the
Ethernet interface.
An error has occurred in the
hard disk.
An error has occurred in the
USB interface.
The printer driver settings are
incorrect or the tray does not
contain paper of the size
selected in the printer driver.
If printing is stopped before it is
finished, paper may remain in
the finisher.
Solution
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
Check that the printer driver settings
are correct, and then load paper of
the size selected in the printer driver
into the input tray. For details about
how to change the paper size, see
page 190 "Changing the Paper
Size".
Remove the paper remaining in the
finisher.