Call Park; To Park And Retrieve A Call; Operator Services; To Call The Operator - BT Versatility V16 Owner's Manual

BT Versatility
Owners Manual
Additional call features

Call Park

The Call Park feature allows you to put an external call on special hold by 'parking' it in
the system. Any Extension may then pick up the call.

To park and retrieve a call

• On a Featurephone, select 'Call Park' on the Display.
• 'Pick up park' is then displayed on the top line on the Display on all Featurephones.
Select this option to retrieve the parked call.
Note: Only one call may be parked in the system. A parked call will recall after three minutes.
On a standard telephone, the code is R712 to park a call, and 712 to retrieve it.

Operator Services

You can choose to use an operator with the BT Versatility hybrid system. For example,
the operator can transfer internal and external callers to internal Extensions.

To call the operator

• Dial the code (0) for the operator's Extension. The operator's Extension is Extension
20 by default.

To Intrude on a Line-to-Line call

The Intrude feature is only available from Extension 20, and is used to intrude on a call
involving two lines, that is when an external transfer or external divert has occurred.
When two lines are connected in conversation:
• Select one of the lines by pressing its Line key, or
• Select 'Intrude' on the Display.
You will then be connected in a three-way conversation.

System Speed Dial list

You can programme five hundred system speed dial numbers and names. Users of the
system may then access these numbers, provided they are not restricted from dialling
the number because of their Class of Service.
An option is provided to associate the numbers with line groups so that the numbers can
be dialled over particular lines.
For a description of the Class of Service Override facility, see the Call Restrictions
section on page 55. In short, this facility allows an extension to access all system speed
dial numbers, even though the Extension may be restricted from directly dialling a
number depending on Class of Service.
If a number or an incoming call matches a number in the speed dial list, the name in the
list will be displayed.
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