System Voicemail Box - BT Versatility V16 Owner's Manual

To access the Voice Mailbox, dial the code 711, followed by your extension number,
Voicemail Password and #. Then dial the following numbers to access your messages:
While listening to the Greeting
• Dial 1 Playback commences at the first message
• Dial 91 Change the outgoing greeting
• Dial 92 Check the outgoing greeting
• Dial 93 Delete the outgoing greeting
• Dial 0 Change Voicemail Password
When playback of messages has commenced
• Dial # Playback is paused
• Dial 2 Save this message and move to the next message
• Dial 3 Erase this message and move to the next message
• Dial 4 Go back to the start of the message
• Dial 5 Go back to the previous message
• Dial 6 Erase all messages
• Dial 7 Go back ten seconds
• Dial 8 Go forward ten seconds/Skip the time stamp
• Dial 9 Forward the message to another extension
• Dial 0 Return Call. Automatically make a call to the caller who left the message.

System Voicemail box

This feature allows you to set up an System Voicemail box to answer incoming calls. This
service is only available when a Voice Module is installed. You can select which lines are to
be answered by the System Voicemail box when it is turned on. It can be used on both
ISDN and Analogue lines. You can select how long a call rings before the System Voicemail
box answers.
All messages received are stored in a system System Voicemail box, which is controlled
by Extension 20. Extension 20 can also customise the greeting. You can turn the System
Voicemail box service on and off at any time at Extension 20 and its operation is
independent of 'Night Service'.
This service replicates a System Voicemail box. You can use it if you are not answering
calls at lunch or at night, or simply want to record messages from callers. If desired, you
can have this feature on permanently, so that calls, which are not answered for a
programmable period, are answered by the System Voicemail box. The greeting may ask
callers to dial an extension number, in which case the call will be transferred through to
that extension.
Note: If a call is received when the Voice Module storage is full, it will not be possible to store any further
messages. In this case the following standard greeting will be given to the caller: 'There is no one available to
deal with your call at the moment. If you wish to contact a particular extension, please dial the number.'
Using voicemail and other voice services
BT Versatility
Owners Manual
65