Hold Options; To Supply Music, Tone Or Silence To Callers On Hold; Hot Line; To Have An Extension Dial A Number Automatically, When The Handset Is Lifted - BT Versatility V16 Owner's Manual

Hold options

When an external call is placed on hold, you can choose between supplying music, a
tone, or silence to the caller. The music source can be internal, in which case it is
integrated into the system and cannot be changed, or external, in which case an external
source must be connected to your system.

To supply music, tone or silence to callers on hold

• From the Programming Extension, press the Programme Key
• Press the Scroll Down Key c until 'System programming' is displayed.
• Select 'System programming'.
• Enter the System Programming Password and select 'System'.
• Press the Scroll Down Key
• Select 'Music on hold'.
• Select the option ('Internal Source', 'External Source', 'Tone on Hold' or 'Silence') that
you want. The default is 'Internal Source' and the _ indicates the current programme
setting. Internal callers are always returned 'Tone on Hold'.
Press the Hands-free Key to finish programming.

Hot Line

Extensions can be programmed so that they automatically dial a number when they go
off-hook. The number dialled can be an extension or an external number.

To have an extension dial a number automatically, when the handset is lifted

• From the Programming Extension, press the Programme Key
• Press the Scroll Down Key
• Select 'System programming'.
• Enter the System Programming Password and select 'Extensions'.
• Press the Scroll Down Key
• Select 'Hot line'.
• Select the Extension from the Extension Menu.
• Enter the number to be dialled. If you wish to dial an external number, enter 9, or
another Line access code, before the external telephone number, to select a Line.
Press the Hands-free Key to finish programming.
Note: When a Featurephone is programmed as a Hot Line, no other facilities can be invoked after it is
programmed. As soon as you go off-hook on the Featurephone, the number is dialled.
Note: A common application for the Hot Line feature is for a fax or modem. The extension can be set to
automatically select an exchange Line so the fax or modem does not have to dial 9.
until 'Music on Hold' is displayed.
until 'System programming' is displayed.
until 'Hot line' is displayed.
Incoming Call Handling on the BT Versatility
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BT Versatility
Owners Manual
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