Making And Answering Calls; To Make An External Call; To Make An Internal Call; To Answer A Call - BT Versatility V16 Owner's Manual

BT Versatility
Owners Manual
Using a standard telephone

Making and answering calls

To make an external call

• Lift the handset, or use a Hands-free Key, if available on your telephone.
• Obtain a free Line in one of the following ways:
• Dial 9, (to select a Line from Outgoing Group 1).
• Dial 760 – 769 (to select a Line from Outgoing Groups 2 – 11 respectively).
• Dial the number you require.

To make an internal call

• Lift the handset, or use a Hands-free Key, if available on your telephone.
• Dial the desired Extension number (20 – 51).

To answer a call

• When the telephone rings, lift the handset, or use a Hands-free Key if available on your
telephone.

Holding and transferring calls

To place a call on hold

• Press the Recall Key (R) on your telephone.
If you replace the handset, you can continue to use your telephone. The held call will
call back within ninety seconds provided your telephone is idle. If you are busy on the
telephone after the ninety seconds the call will ring when the handset is replaced.

To transfer a call

• Press the Recall Key (R) on your telephone.
• Dial the Extension number and replace the handset.

To make an external consultation call

While on an external call you can contact another Extension to make an enquiry, as
follows:
• While on an external call, press the Recall Key (R) on your telephone.
• Dial the Extension number.
• To return to the external call and place the Extension on hold, press R and dial 2.
• To return to the external call and release the Extension press R and wait, or press R
and dial 1.
• To transfer the external call to the Extension replace the handset when talking to the
Extension with the external call on hold.
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