Power Failure - Ricoh Z-P2 Field Service Manual

5. System Maintenance Reference
(page 548 "Handling Firmware Update Errors") and do the necessary steps. After this, download the
firmware again.

Power Failure

If firmware update is interrupted by power failure, the firmware is not correctly downloaded. In this
condition, machine operation is not guaranteed. You have to download the firmware again.
Handling Firmware Update Errors
An error message shows in the first line if an error occurs during a download. The error code consists of
the letter "E" and a number ("E20", for example).
Error Message Table
Code
20 Cannot map logical address
21 Cannot access memory
Cannot decompress compressed
22
data
Error occurred when ROM update
23
program started
SD card access error
24
Data incorrect for continuous
31
download
Data incorrect after download
32 interrupted
Incorrect SD card version
33
Module mismatch - Correct module is
34 not on the SD card)
548
Meaning Solution
Make sure the SD card is inserted correctly.
HDD connection incorrect or replace hard disks.
Incorrect ROM data on the SD card or data is
corrupted.
Controller program abnormal. If the second attempt
fails, replace controller board.
Make sure SD card inserted correctly, or use
another SD card.
Insert the SD card with the remaining data required
for the download, the re-start the procedure.
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
Incorrect ROM data on the SD card, or data is
corrupted.
SD update data is incorrect. Acquire the correct
data (Japan, Overseas, OEM, etc.) then install
again.