Kodak DryView 8300 Service Bulletins page 18

7-9/00 Thin Horizontal Line Across Width of Film
Problem:
A horizontal line appears across the film, about 5-1/2 inches from the top. It may look like image data is
missing in one or two scan lines. The line, which may be intermittent, occurs across the entire width of the
film, traversing both the image and the borders.
Cause:
The operator may have removed a jam and attempted to snap the upper film guide back into place, but only
one side got latched. The line is caused by the film hesitating while it is being imaged, as it enters the
processor assembly.
Solution:
As a phone fix, ask the operator to reseat the upper film guide and ensure that it is snapped into place on
both sides.
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