Kodak DryView 8300 Service Bulletins page 157

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
SERVICE BULLETIN NO. 903
Procedure to Address FILM Calibration Failures that May Occur
After Version 3.0 FILM is Loaded for the First Time
Purpose
The purpose of this service bulletin is to communicate the steps that should be taken to correct FILM
calibration failures that may occur after a customer loads Kodak DVM (Ver 3.0) Catalog Ref # 864
0823 FILM into their Kodak DryView 8600/8610 LASER IMAGER for the first time.
Procedure
Follow this procedure if FILM calibration failures occur immediately after a customer switches from
DVM (Ver 2.5) Catalog Ref # 839 5139 FILM to DVM (Ver 3.0) Catalog Ref # 864 0823 FILM.
1. Because each occurrence must be tracked, first call the TSC, Level 2 and report the situation.
Provide the account name, the serial number of the IMAGER, and the lot number of the FILM.
The TSC engineer will record the information and ask you to perform the steps following this
one.
2. Check the temperature of the PROCESSOR DRUM with a TEMP METER known to be in good
calibration.
3. If the temperature of the PROCESSOR DRUM is not within the 122.2 ± 1 degree C
specification, follow the temperature calibration procedure in Section 3-1 of the SERVICE
MANUAL for the Kodak DryView 8600/8610 LASER IMAGING SYSTEM/for Mammography
74-0401-8699-6.
4. Have the IMAGER perform a FILM calibration.
a. If the FILM calibration passes, notify the TSC engineer and complete the service call.
b. If the FILM calibration fails again or if the temperature of the PROCESSOR DRUM is in
specification, continue with Step 5.
©Eastman Kodak Company, 2004
Kodak DryView 8600 LASER IMAGER
Service Codes: 1437, 1438
Kodak DryView 8610 LASER IMAGER
Service Code: 1439
Eastman Kodak Company Restricted
AUGUST 2004
Pub No.7F6993