Kodak DryView 8300 Service Bulletins page 84

Service & Support
Health Imaging
Kodak DryView 8600/8610 LASER IMAGING SYSTEMS
Technical Bulletin
14-07/01 EC27 or EC28 - Film Stopping in Processor
This is a reissue of Technical Bulletin 13-04/01, EC27 or EC28 - Film Stopping in Processor.
Problem
FILM moves through the processor too slowly and the SOFTWARE times out, producing an Error Code 27
or Error Code 28.
Cause
FILM did not get a positive start into the PROCESSOR. Possible causes include:
1. Bowed ENTRANCE GUIDES caused by over-tightening of the MOUNTING HARDWARE during
production. The bow causes a high resistance in the FILM path. (See Solution 1.)
2. Metal ENTRANCE or EXIT ROLLER is broken loose from the SHAFT. (See Solution 2.)
3. RUBBER ENTRANCE or EXIT PINCH ROLLERS are coated or hardened and can no longer capture
the leading edge of the FILM. (See Solution 3.)
4. The ends of the SHAFT of the RUBBER ENTRANCE and EXIT PINCH ROLLERS are contaminated
and no longer rotate freely in their BUSHINGS. (See Solution 4.)
Solution
1. Remove the PROCESSOR ASSEMBLY and loosen the SCREWS and/or NUTS that hold the
ENTRANCE GUIDES (located on the under side). Check that the GUIDES are no longer bowed. Then
tighten the HARDWARE to keep the GUIDES from bowing.
2. Remove the Metal ENTRANCE or EXIT ROLLERs and check that each DRIVE SIDE SHAFT is
correctly held in place on the ROLLER. If not, remove the SHAFT, place a small drop of EPOXY
GLUE in the ROLLER and slowly press the SHAFT back into the ROLLER. If you cannot install the
SHAFT, install a new ENTRANCE ROLLER (78-8100-0293-7) or EXIT ROLLER (78-8100-0431-3),
as necessary.
3. Clean both RUBBER ROLLERS with ALCOHOL. If the surface is not soft after cleaning, install a
new ROLLER (78-8113-2104-7).
4. Remove the ROLLERS from their BUSHINGS in the PROCESSOR and clean the ends of the
SHAFTS with a SCOURING PAD or STEEL WOOL until they are smooth. Clean the insides of the
BUSHINGS to remove any contamination. Check that the BUSHINGS rotate freely on the ends of the
SHAFTS before installing in the PROCESSOR ASSEMBLY. If the BUSHINGS are badly scored or
still do not rotate freely, install new BUSHINGS (8E2021, set of 2).
Eastman Kodak Company
Health Imaging Products
1 Imation Way
Oakdale, MN 55128
http://www.kodak.com
July 2001
Printed in the U.S.A.
© Kodak 2001 July