Kodak DryView 8300 Service Bulletins page 2

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
SERVICE BULLETIN NO. 884
Caused by FILM Stalling in the PROCESSOR
Purpose
The purpose of this Service Bulletin is to communicate that the cause of, and solution for, FILM
stalling in the PROCESSOR has been determined.
Description
The main cause of FILM stalling in the PROCESSOR is the inability of the RUBBER IDLER
ROLLER at the entrance to the PROCESSOR to turn freely as FILM enters the PROCESSOR. This
condition causes the FILM to slip and after some time, the software times out and displays EC 27 or
EC 28.
Note: EC 28 is usually caused by FILM slipping at the entrance to the PROCESSOR. However, the
EC is displayed when the FILM does not exit in the time expected by the software. This is
because if the FILM gets a slow start into the PROCESSOR, the FILM may eventually pass
through the PROCESSOR, but the FILM still does not exit in the time expected by the
software.
Solution
If an IMAGER experiences repetitive EC 27 or EC 28 errors, replace the gray plastic BUSHINGS
that hold the RUBBER IDLER ROLLER in place with a pair of METAL BALL BEARING
BUSHINGS (7E9722). Replace the gray plastic BUSHINGS only at the PROCESSOR entrance.
©Eastman Kodak Company, 2004
Kodak DryView 8300 LASER IMAGER
Service Codes: 1425, 1426, 1427
New Solution for EC 27 or EC 28
Eastman Kodak Company Restricted
June 2004
Pub No. 7F6652